Title: Four Points by Sheraton Shenzhen Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Four Points by Sheraton Shenzhen Hotel with 2 restaurants, near Shenzhen Convention and Exhibition Center ## Photo gallery for Four Points by Sheraton Shenzhen ![View from property - Four Points by Sheraton Shenzhen (Shenzhen)](https://images.trvl-media.com/lodging/2000000/1120000/1111500/1111453/737f2ddf.jpg?impolicy=resizecrop&rw=598&ra=fit) ![2 restaurants, breakfast, lunch, dinner served; Asian cuisine - Four Points by Sheraton Shenzhen (Shenzhen)](https://images.trvl-media.com/lodging/2000000/1120000/1111500/1111453/9ae80b90.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Executive Room, 1 King Bed | In-room safe, desk, laptop workspace, blackout curtains - Four Points by Sheraton Shenzhen (Shenzhen)](https://images.trvl-media.com/lodging/2000000/1120000/1111500/1111453/c0f75e8f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Four Points by Sheraton Shenzhen (Shenzhen)](https://images.trvl-media.com/lodging/2000000/1120000/1111500/1111453/a70b0b40.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool, open 6:00 AM to 10:00 PM, pool umbrellas - Four Points by Sheraton Shenzhen (Shenzhen)](https://images.trvl-media.com/lodging/2000000/1120000/1111500/1111453/ad59424a.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Four Points by Sheraton Shenzhen is near Coco Park Shopping Center and Huaqiangbei, offering a peaceful garden retreat. Travelers can recharge with coffee at the café, join yoga classes at the health club, use dry cleaning services, and savor Asian cuisine for dinner. ## Reviews 8.2 Very good ## Popular amenities - Pool - Bar - Parking available - Gym - Room service £65 includes taxes & fees 21 Dec - 22 Dec ## Room options ### Check availability for these dates Tonight [Dec 16 - Dec 17](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=1111453&PinnedHotelID=1111453&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=1111453&PinnedHotelID=1111453&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 17 - Dec 18](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-17&endDate=2025-12-18&selected=1111453&PinnedHotelID=1111453&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-17&endDate=2025-12-18&selected=1111453&PinnedHotelID=1111453&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 19 - Dec 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=1111453&PinnedHotelID=1111453&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=1111453&PinnedHotelID=1111453&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 26 - Dec 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=1111453&PinnedHotelID=1111453&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=1111453&PinnedHotelID=1111453&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 8 of 8 rooms ### View all photos for Superior Room, 1 Queen Bed ![Superior Room, 1 Queen Bed | In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/2000000/1120000/1111500/1111453/1f27f6b0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 Queen Bed ### Highlights Air conditioning HDTV Pillow menu Blackout curtains Shower/bath combination Private bathroom Hairdryer Bathrobes - 226 sq ft - City view - Sleeps 2 - 1 Queen Bed ### View all photos for Superior Room, 1 King Bed ![Superior Room, 1 King Bed | In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/2000000/1120000/1111500/1111453/07101b90.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 King Bed 8.4 Very good 5 reviews ### Highlights Air conditioning HDTV Pillow menu Blackout curtains Shower/bath combination Private bathroom Hairdryer Bathrobes - 226 sq ft - City view - Sleeps 2 - 1 King Bed ### View all photos for Superior Room, 2 Double Beds ![Superior Room, 2 Double Beds | In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/2000000/1120000/1111500/1111453/064ef3ea.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 2 Double Beds 7.0 Good 4 reviews ### Highlights Air conditioning HDTV Pillow menu Blackout curtains Shower/bath combination Private bathroom Hairdryer Bathrobes - 226 sq ft - City view - Sleeps 2 - 2 Double Beds ### View all photos for Room, 1 King Bed ![Room, 1 King Bed | In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/2000000/1120000/1111500/1111453/b29580cd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed ### Highlights Air conditioning HDTV Pillow menu Blackout curtains Hairdryer Bathrobes Private bathroom Electric kettle - 285 sq ft - City view - Sleeps 3 - 1 King Bed ### View all photos for Room, 2 Double Beds ![Room, 2 Double Beds | In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/2000000/1120000/1111500/1111453/522b1c8c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Double Beds 10.0 Exceptional 1 review ### Highlights Air conditioning HDTV Pillow menu Blackout curtains Hairdryer Bathrobes Private bathroom Electric kettle - 323 sq ft - City view - Sleeps 3 - 2 Double Beds ### View all photos for Executive Room, 1 King Bed ![Executive Room, 1 King Bed | In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/2000000/1120000/1111500/1111453/c0f75e8f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room, 1 King Bed ### Highlights Air conditioning HDTV Pillow menu Blackout curtains Hairdryer Bathrobes Private bathroom Electric kettle - 285 sq ft - City view - Sleeps 3 - 1 King Bed ### View all photos for Superior Suite, 1 Bedroom ![Superior Suite, 1 Bedroom | Living area | 40-inch LCD TV with satellite channels, TV](https://images.trvl-media.com/lodging/2000000/1120000/1111500/1111453/e481ac33.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Suite, 1 Bedroom ### Highlights Separate dining area Separate sitting area Air conditioning HDTV Pillow menu Blackout curtains Shower/bath combination Private bathroom - 581 sq ft - Mountain view - Sleeps 3 - 1 King Bed ### View all photos for Suite, 1 Bedroom ![Suite, 1 Bedroom | Living area | 40-inch LCD TV with satellite channels, TV](https://images.trvl-media.com/lodging/2000000/1120000/1111500/1111453/0c61210e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Bedroom ### Highlights Separate dining area Separate sitting area Air conditioning HDTV Pillow menu Separate bedroom Blackout curtains Shower/bath combination - 700 sq ft - 1 bedroom - Mountain view - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FShenzhen-Hotels-Four-Points-By-Sheraton-Shenzhen.h1111453.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FShenzhen-Hotels-Four-Points-By-Sheraton-Shenzhen.h1111453.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C22.51487%2C114.05723&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=d1bZ4e57GIVQbG_RK_h4Elr4yKs=) 5 Guihua Road, Futian Free Trade Zone, Shenzhen, Guangdong, 518038 #### What's nearby - Huanggang Park \- 2 min walk \- 0.1 miles - Shenzhen River \- 6 min walk \- 0.4 miles - Huanggang Border Crossing \- 1 min drive \- 0.9 miles - Shenzhen Convention and Exhibition Center \- 1 min drive \- 1.1 miles - Shenzhen Bay \- 2 min drive \- 1.7 miles #### Getting around - Futian Checkpoint Station - 10 min walk - Hong Kong Lok Ma Chau Station - 14 min walk - Hong Kong International Airport (HKG) - 46 min drive #### Restaurants - ‪水围村夜市 - ‬2 min drive - ‪The Grill & Bar - ‬1 min walk - ‪Yonghe King 永和大王 - ‬12 min walk - ‪McDonald's (麦当劳) - ‬8 min walk - ‪喜井无限自助烤肉公司 - ‬2 min drive ## About this property ### Four Points by Sheraton Shenzhen Upscale hotel near Shenzhen Convention and Exhibition Center Located close to Coco Park Shopping Center and Huaqiangbei, Four Points by Sheraton Shenzhen provides a coffee shop/cafe, a garden and a hair salon. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner and Asian cuisine. Yoga classes and fitness classes are offered at the health club; Four Points by Sheraton Shenzhen also has dry cleaning/laundry services, car hire on-site and a bar. Stay connected with free in-room WiFi, and guests can find other amenities, such as a conference centre. Other perks at this hotel include: - A seasonal outdoor pool and a children's pool, along with pool umbrellas and a lifeguard on site - Buffet breakfast (surcharge), self-parking (surcharge) and an electric car charging station - Express check-out, ATM/banking services and a computer station - A porter/bellboy, a water dispenser and a front desk safe Room features All 438 rooms offer comforts, such as 24-hour room service and pillow menus, as well as perks, such as laptop-compatible safes and laptop-friendly workspaces. More amenities include: - Recycling and LED light bulbs - Bathrooms with free toiletries and hairdryers - 40-inch HDTVs with cable channels - Electric kettles, daily housekeeping and electrical adapters/chargers ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/101000000/100640000/100638100/100638046/c5870e16.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Express Shenzhen Futian Center by IHG Futian - Breakfast included - Parking included - Free WiFi - Restaurant 9.2 Wonderful 292 reviews £69 includes taxes & fees 4 Jan - 5 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-04&endDate=2026-01-05&selected=100638046&PinnedHotelID=100638046&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/2000000/1510000/1500900/1500900/a9696929.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Crowne Plaza Shenzhen Futian by IHG Futian - Pool - Parking included - Free WiFi - Restaurant 8.6 Excellent 699 reviews £85 includes taxes & fees 4 Jan - 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Parking included - Free WiFi - Restaurant - Air conditioning 8.0 Very good 167 reviews £60 includes taxes & fees 4 Jan - 5 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-04&endDate=2026-01-05&selected=1498135&PinnedHotelID=1498135&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi ### Parking and transport - Electric car charging station on site - Parking on site (CNY 35 per day; includes in/out privileges) - Onsite parking options include a garage ### Food and drink - Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 208 for adults and CNY 104 for children - 2 restaurants - A bar/lounge - A coffee shop/cafe - Couples/private dining ### Restaurants on site - China Spice - Taste - The Lounge ### Things to do - Children's pool - Fitness classes - Health club - Outdoor pool - TV in common areas - Yoga classes ### Family friendly - Children's pool - Laundry facilities - Lifeguards on site - Outdoor pool ### Conveniences - 24-hour front desk - ATM - Guidebooks - Hair salon - Laundry facilities - Lockers - Luggage storage - Safe at front desk - Water dispenser ### Guest services - Change of bedsheets (on request) - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Proposal/romance packages - Wedding services ### Business services - 14 meeting rooms - Computer station - Conference centre (5,651 square foot of space) ### Outdoors - Garden - Pool umbrellas ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift (150 centimetre wide door) - Visual alarms in hallways - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible gym - Wheelchair-accessible path of travel - Wheelchair-accessible pool - Wheelchair-accessible public bathroom - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - 2 buildings - 28 floors - At least 80% lighting from LEDs - Banquet hall - Biodegradable coffee stirrers available - Built in 2004 - Comprehensive food waste policy - Comprehensive recycling policy - Designated smoking areas (fines apply) - Double-glazed windows - Lifeguards - No plastic coffee stirrers - Reception hall - Rooftop garden - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Pillow menu ### Bathroom - Dressing gowns - Free toiletries - Hair dryer - Private bathroom - Shampoo - Slippers - Soap - Toilet paper - Towels provided ### Entertainment - 40-inch LCD TV with cable/satellite channels ### Food and drink - 24-hour room service - Coffee/tea maker - Electric kettle - Free bottled water - Restaurant dining guides ### More - Air conditioning - Desk - Electrical adapters - Energy-saving switches in guestrooms - Iron/ironing board - Laptop workspace - Laptop-compatible safe - LED lighting - Mobile key entry - Phone - Recycling - Water-efficient showers ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: noon Early check-in subject to availability Early check-in is available for a fee Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 1 child, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for CNY 233.0 per night. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately CNY 208 for adults and from CNY 104 for children - Self-parking fee: CNY 35 per day (in/out privileges) - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) - Rollaway bed fee: CNY 233.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Minimum Spring Break check-in age is 18 years old. This property accepts credit cards, debit cards, mobile payments and cash Mobile payment options include: Alipay and WeChat Pay Cashless transactions are available Noise-free guestrooms cannot be guaranteed Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and outdoor lighting This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention The seasonal pool will be open from January to December Pool access available from 6:00 AM to 10:00 PM Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property A car is recommended for transport to and from this property This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### National rating Property class, provided by our rating system, is based on property type, amenities and services. ### Property is also known as Four Points Shenzhen Four Points Sheraton Hotel Shenzhen Four Points Sheraton Shenzhen Shenzhen Four Points Shenzhen Four Points Sheraton Shenzhen Sheraton Four Points Sheraton Four Points Shenzhen 4 Points By Sheraton Shenzhen Four Points By Sheraton Shenzhen Hotel Shenzhen Four Points Sheraton Shenzhen Hotel Four Points by Sheraton Shenzhen Hotel Four Points by Sheraton Shenzhen Shenzhen Four Points by Sheraton Shenzhen Hotel Shenzhen ## Frequently asked questions ### Does Four Points by Sheraton Shenzhen have a pool? ### How much does it cost to stay at Four Points by Sheraton Shenzhen? ### Is Four Points by Sheraton Shenzhen pet-friendly? ### How much is parking at Four Points by Sheraton Shenzhen? ### What time is check-in at Four Points by Sheraton Shenzhen? ### What time is check-out at Four Points by Sheraton Shenzhen? ### Where is Four Points by Sheraton Shenzhen located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Four Points by Sheraton Shenzhen Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.4 Cleanliness ### 7.0 Location ### 8.4 Staff & service ### 7.6 Eco-friendliness ### 8.0 Property conditions & facilities 10 - Excellent 213 8 - Good 264 6 - Okay 84 4 - Poor 26 2 - Terrible 15 ## Reviews ### 10/10 Excellent #### Naotoshi 13 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Good ##### Naotoshi Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Vassily 10 Sept 2025 Liked: Amenities Comfortable ##### Vassily Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Joel 28 May 2025 Liked: Amenities Great experience! The staff are amiable,the room is clean the over all facility is presentable and it’s near Hongkong Border. We are satisfied with our stay. ##### Joel Stayed 3 nights in May 2025 ### 8/10 Good #### CHAUYU 27 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The room is old but comfortable ##### CHAUYU Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Adrian 25 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities good for a business trip ##### Adrian Stayed 3 nights in Jan 2025 ### 6/10 Okay #### I Man 3 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Too old, especially bathroom needs to have renovation. ##### I Man Stayed 1 night in Jul 2025 ### 6/10 Okay #### Srujan Babu 30 Jul 2025 Liked: Staff & service Not a good variety of restaurants in the area, very limited to local Chinese foods only ##### Srujan Babu Stayed 3 nights in Jul 2025 ### 6/10 Okay #### Weiyao 9 Jul 2025 Liked: Staff & service, amenities Disliked: Property conditions & facilities room is OK ##### Weiyao Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Michelle 29 Nov 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very good restaurants there ##### Michelle Stayed 4 nights in Oct 2023 ### 10/10 Excellent #### Emanuel 21 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Late checkout available. ##### Emanuel Stayed 1 night in Feb 2025 ### 8/10 Good #### Ellen 2 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The place us a bit old but location is good for keeping luggage after check out then sight seeing around and take back belongings before travel back to Hong Kong ##### Ellen Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Steven 19 May 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel property location are safe, quiet and shuttle bus to transit station. Very nice breakfast if you purchase with your reservation ##### Steven Stayed 2 nights in May 2024 ### 10/10 Excellent #### Yee Fatt 13 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great service ##### Yee Fatt Stayed 4 nights in Nov 2024 ### 4/10 Poor #### John 30 Mar 2025 Liked: Staff & service Disliked: Property conditions & facilities Older property. Needs real renovation. Very nice staff. They sort of speak English, but really try to be helpful. ##### John Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Nandita 21 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Overall Good ##### Nandita Stayed 1 night in Sep 2024 ### 10/10 Excellent #### EE LING 23 Mar 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Friendly staff ##### EE LING Stayed 2 nights in Mar 2024 ### 8/10 Good #### Ka Tai 5 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nthy special ##### Ka Tai Stayed 1 night in Dec 2024 ### 6/10 Okay #### Wai Man Iris 23 Sept 2024 Liked: Staff & service, room comfort Shuttle bus schedule on every 1 hr to boarder. It's better to run it more frequently. Hotel is a bit old but comfortable. Good of buffet breakfast, quite a lot of choices. ##### Wai Man Iris Stayed 1 night in Sep 2024 ### 10/10 Excellent #### GURUPRASADJEEVAN 16 May 2024 Liked: Staff & service, property conditions & facilities, room comfort Close to city down town and Free trade zone, location is very ideal. People eround are very friendly and many were eager to help even when they knew little English. Front office was very helpful and communication in English was comforting. ##### GURUPRASADJEEVAN Stayed 5 nights in May 2024 ### 6/10 Okay #### Rohan 18 Oct 2025 Disliked: Cleanliness, property conditions & facilities Place was quite dated and janky. Black Mold in the bathroom. Carpets were not clean. Wifi was super slow. shower curtain broke off and fell a day before I was leaving. One of the lamp plugs was broken with wires exposed and was live. Luckily I noticed it and unplugged it. Reception desk barely spoke any english (Yes I know I was in another country, but if it's a sheraton name and they're catering to foreign visitors, they should have at least a couple people that understand the language). Translation apps were hard to use for specific questions. Had to figure it out myself. staff was all young kids (Teenagers, or barely in their 20s and had no idea what I was asking for). There was only one guy named Bruce that was helpful, but I was on my own when he was not working. Other than breakfast, the food was not good at all. The lobby restaurant had limited options. It's far away from other food choices and unless you understand the language, the food delivery app was impossible to use. hotel is not located in any walkable area so you had to take a 15 min taxi ride to get to any major populated areas. ##### Rohan Stayed 7 nights in Oct 2025 ### 6/10 Okay #### Pansy 11 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities A bit far away from subway. ##### Pansy Stayed 2 nights in Oct 2024 ### 8/10 Good #### Baron 30 Apr 2024 Liked: Cleanliness, staff & service, amenities Disliked: Property conditions & facilities Hotel appears to be upscale on surface, but the overall property and rooms have been poorly maintained, with many of the surfaces deteriorating. Pool was nice. Gym has good equipment, especially with ample free weights. Hotel breakfast was decent, especially for the good price. Location was ok, with local dining options within a 5-10 minute walk. Hotel was close to the Shenzhen/Hong Kong border MTR station, about a 15 minute walk. I would stay at this hotel again given if I need to stay close to the Hong Kong border and the prices were reasonable. ##### Baron Stayed 1 night in Apr 2024 ### 8/10 Good #### CHUN 4 Jun 2023 Liked: Cleanliness, staff & service, property conditions & facilities OK ##### CHUN Stayed 1 night in Jun 2023 ### 6/10 Okay #### Teddy 29 Aug 2023 Very stinky washroom and smell of smoke. I changed rooms two time after satisfactorily settled in a clean room. ##### Teddy Stayed 1 night in Aug 2023 ### 6/10 Okay #### Kazuki 5 Aug 2025 Liked: Cleanliness Disliked: Amenities, property conditions & facilities 冷蔵庫が設置されていなかった部屋でした。部屋が冷えていたので水を置いておくには常温でもまぁまぁ良いですが。また、ラウンジエリアで食べたピザが不味かったこと、、、冷凍食品でした。生ビールもジョッキが大きくて運ばれてきた瞬間はいいなと思いましたが、グラスが臭いのかビールがダメになっていたのか、鼻を刺す匂いがありしんどかったです。 ##### Kazuki Stayed 3 nights in Jul 2025 ## Expedia's Latest Trends ### Hotels > [WorldQuest Orlando Resort](https://www.expedia.co.uk/Orlando-Hotels-WorldQuest-Orlando-Resort.h1543827.Hotel-Information) > > [Líbere Barcelona Sant Antoni](https://www.expedia.co.uk/Barcelona-Hotels-Naitly-Ronda-Sant-Antoni-Barcelona.h1525690.Hotel-Information) > > [Hotels with Waterpark in Es Canar](https://www.expedia.co.uk/Es-Canar-Hotels-Waterpark-Hotel.0-0-d6048076-twaterparkhotel.Travel-Guide-Filter-Hotels) > > [Hotels near Kaaba](https://www.expedia.co.uk/Kaaba-Hotels.0-l6118144-0.Travel-Guide-Filter-Hotels) > > [Hotels in Antibes Old Town](https://www.expedia.co.uk/Antibes-Old-Town-Antibes-Hotels.0-n6166143-0.Travel-Guide-Filter-Hotels) > > [Bora Bora Ibiza Malta Resort - Music Hotel - Adults Only 18 plus](https://www.expedia.co.uk/St-Pauls-Bay-Hotels-Bora-Bora-Ibiza-Malta-Resort.h58133541.Hotel-Information) > > [Villas Sant Antoni de Portmany](https://www.expedia.co.uk/Sant-Antoni-De-Portmany-Villas.d5760-aaVillas.Travel-Guide-Accommodation) ### Flights > [Flights from Prestwick (PIK) to Lille (LIL)](https://www.expedia.co.uk/lp/flights/pik/lil/glasgow-to-lille) > > [Flights from Mumbai (BOM) to Newcastle-upon-Tyne (NCL)](https://www.expedia.co.uk/lp/flights/bom/ncl/mumbai-to-newcastle) > > [Flights from Ahmedabad (AMD) to Bhuj (BHJ)](https://www.expedia.co.uk/lp/flights/amd/bhj/ahmedabad-to-bhuj) > > [Flights from Liverpool (LPL) to Bangkok (BKK)](https://www.expedia.co.uk/lp/flights/lpl/bkk/liverpool-to-bangkok) > > [Flights from Seville (SVQ) to London (LHR)](https://www.expedia.co.uk/lp/flights/svq/lhr/seville-to-london) > > [Flights from Edinburgh (EDI) to Granadilla de Abona (TFS)](https://www.expedia.co.uk/lp/flights/edi/tfs/edinburgh-to-tenerife) > > [Flights from Addis Ababa (ADD) to Asmara (ASM)](https://www.expedia.co.uk/lp/flights/add/asm/addis-ababa-to-asmara) ### Activities > [Things to do in Macclesfield](https://www.expedia.co.uk/Things-To-Do-In-Macclesfield.d5632.Travel-Guide-Activities) ### Packages > [Mardin Holidays](https://www.expedia.co.uk/Mardin.d4512.Holidays-City-Breaks) > > [Sweden](https://www.expedia.co.uk/lp/theme-holidays/ski-holidays/173/Sweden) > > [Miami](https://www.expedia.co.uk/lp/theme-holidays/all-inclusive-holidays/178286/Miami) ### Holiday Rentals ### General > [Visit Torremolinos City Centre](https://www.expedia.co.uk/Torremolinos-Torremolinos-City-Centre.dx553248633937781389) > > [Visit Budva](https://www.expedia.co.uk/Budva.dx6050135)