Title: Ascott Raffles City Shenzhen Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=23408903&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Aparthotel # Ascott Raffles City Shenzhen Luxury aparthotel connected to a shopping centre in Shenzhen with an indoor pool ## Photo gallery for Ascott Raffles City Shenzhen ![3 Bedroom Premier | In-room safe, desk, blackout curtains, soundproofing - Ascott Raffles City Shenzhen (Shenzhen)](https://images.trvl-media.com/lodging/24000000/23410000/23409000/23408903/e5105996.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Indoor pool - Ascott Raffles City Shenzhen (Shenzhen)](https://images.trvl-media.com/lodging/24000000/23410000/23409000/23408903/e44213b1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![3 Bedroom Premier | In-room safe, desk, blackout curtains, soundproofing - Ascott Raffles City Shenzhen (Shenzhen)](https://images.trvl-media.com/lodging/24000000/23410000/23409000/23408903/e784cc52.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Ascott Raffles City Shenzhen (Shenzhen)](https://images.trvl-media.com/lodging/24000000/23410000/23409000/23408903/b04da029.jpg?impolicy=resizecrop&rw=297&ra=fit) ![1 Bedroom Premier | In-room safe, desk, blackout curtains, soundproofing - Ascott Raffles City Shenzhen (Shenzhen)](https://images.trvl-media.com/lodging/24000000/23410000/23409000/23408903/607ab3b3.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Location - Prices - Amenities - Policies Located near Happy Valley and Splendid China Folk Village, Ascott Raffles City Shenzhen offers a peaceful city escape. Guests enjoy an indoor pool, children's playground, fitness center, golf driving range, bar for evening refreshments, and WiFi in all rooms. ## Reviews 8.8 Excellent ## Popular amenities - Pool - Kitchen - Free Wi-Fi - Restaurant - Air-conditioning - Laundry room £94 includes taxes & fees 8 Feb - 9 Feb ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=23408903&PinnedHotelID=23408903&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=23408903&PinnedHotelID=23408903&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-03&endDate=2026-02-04&selected=23408903&PinnedHotelID=23408903&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-03&endDate=2026-02-04&selected=23408903&PinnedHotelID=23408903&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=23408903&PinnedHotelID=23408903&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=23408903&PinnedHotelID=23408903&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=23408903&PinnedHotelID=23408903&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=23408903&PinnedHotelID=23408903&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds 3+ beds Showing 7 of 7 rooms ### View all photos for Executive Studio ![Executive Studio | In-room safe, desk, blackout curtains, soundproofing](https://images.trvl-media.com/lodging/24000000/23410000/23409000/23408903/3a967beb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Studio ### Highlights Soundproofed Air conditioning Kitchen Fridge LCD TV Washer/dryer Blackout curtains Private bathroom - 624 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Studio Executive Twin Bed ![Studio Executive Twin Bed | In-room safe, desk, blackout curtains, soundproofing](https://images.trvl-media.com/lodging/24000000/23410000/23409000/23408903/0396aab7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Executive Twin Bed ### Highlights Soundproofed Air conditioning Kitchen Fridge LCD TV Washer/dryer Blackout curtains Private bathroom - 624 sq ft - Sleeps 2 - 2 Single Beds ### View all photos for 1 Bedroom Executive ![In-room safe, desk, blackout curtains, soundproofing](https://images.trvl-media.com/lodging/24000000/23410000/23409000/23408903/fe063f66.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 1 Bedroom Executive ### Highlights Soundproofed Air conditioning Kitchen Fridge LCD TV Washer/dryer Blackout curtains Private bathroom - 861 sq ft - Sleeps 3 - 1 King Bed ### View all photos for 1 Bedroom Premier ![In-room safe, desk, blackout curtains, soundproofing](https://images.trvl-media.com/lodging/24000000/23410000/23409000/23408903/b51b8815.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 1 Bedroom Premier ### Highlights Soundproofed Air conditioning Kitchen Fridge LCD TV Washer/dryer Blackout curtains Private bathroom - 969 sq ft - Sleeps 3 - 1 King Bed ### View all photos for 2 Bedroom Executive ![2 Bedroom Executive | Living room | LCD TV](https://images.trvl-media.com/lodging/24000000/23410000/23409000/23408903/2f5485b6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 2 Bedroom Executive ### Highlights Soundproofed Air conditioning Kitchen Fridge LCD TV Washer/dryer 2 bedrooms Blackout curtains - 1313 sq ft - 2 bedrooms - Sleeps 5 - 1 King Bed and 1 Queen Bed ### View all photos for 2 Bedroom Premier ![2 Bedroom Premier | In-room safe, desk, blackout curtains, soundproofing](https://images.trvl-media.com/lodging/24000000/23410000/23409000/23408903/bcc74bf7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 2 Bedroom Premier ### Highlights Soundproofed Air conditioning Kitchen Fridge LCD TV Washer/dryer Blackout curtains Private bathroom - 1464 sq ft - Sleeps 5 - 1 King Bed and 1 Queen Bed ### View all photos for 3 Bedroom Premier ![3 Bedroom Premier | In-room safe, desk, blackout curtains, soundproofing](https://images.trvl-media.com/lodging/24000000/23410000/23409000/23408903/e5105996.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 3 Bedroom Premier ### Highlights Soundproofed Air conditioning Kitchen Fridge LCD TV Washer/dryer 3 bedrooms Blackout curtains - 1916 sq ft - 3 bedrooms - Sleeps 7 - 1 King Bed, 1 Queen Bed and 2 Single Beds ## You may also like Ad ![Lobby](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/103000000/102190000/102188200/102188113/41af724f_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Le Méridien Shenzhen, Bao'An Bao'an - Pool - Kids’ pool - Parking included - Free Wi-Fi 8.4 Very good 27 reviews £78 includes taxes & fees 8 Feb - 9 Feb [](https://www.expedia.co.uk/Shenzhen-Hotels-Le-Meridien-Shenzhen.h102188113.Hotel-Information?chkin=2026-2-8&chkout=2026-2-9&rm1=a2®ionId=6046792&destination=Shenzhen (and vicinity)&destType=MARKET&latLong=22.54243,114.11364&searchId=63513db6-7a58-4bb8-a798-c5416e675722&top_cur=GBP) Ad ![Lobby lounge](https://a.travel-assets.com/media/meso_cm/PAPI/Images/hotels/35000000/34300000/34298000/34297953/85f210b6_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Sheraton Shenzhen Nanshan Nanshan - Pool - Parking included - Free Wi-Fi - Restaurant 9.4 Exceptional 190 reviews £86 includes taxes & fees 12 Feb - 13 Feb [](https://www.expedia.co.uk/Shenzhen-Hotels-Sheraton-Shenzhen-Nanshan.h34297953.Hotel-Information?chkin=2026-2-12&chkout=2026-2-13&rm1=a2®ionId=6046792&destination=Shenzhen (and vicinity)&destType=MARKET&latLong=22.54243,114.11364&searchId=63513db6-7a58-4bb8-a798-c5416e675722&top_cur=GBP) Ad ![Indoor pool](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/93000000/92020000/92015700/92015652/fb6ac8b5_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Conrad Shenzhen Nanshan - Pool - Free Wi-Fi - Restaurant - Air-conditioning 9.0 Wonderful 40 reviews £210 includes taxes & fees 8 Feb - 9 Feb [](https://www.expedia.co.uk/Shenzhen-Hotels-Conrad-Shenzhen.h92015652.Hotel-Information?chkin=2026-2-8&chkout=2026-2-9&rm1=a2®ionId=6046792&destination=Shenzhen (and vicinity)&destType=MARKET&latLong=22.54243,114.11364&searchId=63513db6-7a58-4bb8-a798-c5416e675722&top_cur=GBP) Ad ![Indoor pool](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/35000000/34870000/34866300/34866254/6b7b91b8_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Raffles Shenzhen Nanshan - Pool - Spa - Parking included - Free Wi-Fi 9.6 Exceptional 43 reviews £258 includes taxes & fees 9 Feb - 10 Feb [](https://www.expedia.co.uk/Shenzhen-Hotels-Raffles-Shenzhen.h34866254.Hotel-Information?chkin=2026-2-9&chkout=2026-2-10&rm1=a2®ionId=6046792&destination=Shenzhen (and vicinity)&destType=MARKET&latLong=22.54243,114.11364&searchId=63513db6-7a58-4bb8-a798-c5416e675722&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FShenzhen-Hotels-Ascott-Raffles-City-Shenzhen.h23408903.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FShenzhen-Hotels-Ascott-Raffles-City-Shenzhen.h23408903.Hotel-Information) ## About the area Located in Nanshan neighbourhood, Ascott Raffles City Shenzhen is connected to a shopping centre. The area's natural beauty can be seen at Hong Kong Wetland Park and Tuen Mun Park, while Window of the World and Happy Valley are popular local attractions. Don't miss out on a visit to Splendid China Folk Village. [Visit our Shenzhen travel guide](https://www.expedia.co.uk/Shenzhen.dx6046792) [View more Aparthotels in Shenzhen](https://www.expedia.co.uk/Shenzhen-Apart-Hotels.d6046792-aaApartHotels.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C22.51126%2C113.92617&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=dEO2Objs2ZTNXWO53rGxC5PqSuY=) No 22 Dengliang Road, Nanshan District, Shenzhen, Guangdong, 518054 ### What's nearby - ![Wanna visit Holland without going out of Shenzhen? Go to the Dutch flower town, buy bamboo, bonsai trees and succulents 🎍](https://images.trvl-media.com/place/3354/e091aac8-3a3b-462d-85f3-9cc9c258b4b6.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Xin'an Nantou Ancient City 2 min drive \- 1.1 miles - ![This white building stands out among the others within the university campus as it has a futuristic look, making it one of the landmarks for the visitors to Shenzhen.](https://images.trvl-media.com/place/3354/7c27e391-da84-47d2-b9c4-f00644eb8084.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Shenzhen University 2 min drive \- 1.3 miles - Coastal City 18 min walk \- 1.0 mile - MixC Shopping Mall 3 min drive \- 1.7 miles - Shenzhen Bay 3 min drive \- 1.7 miles ### Getting around - Xili Railway Station 8 min drive - Nanyou Station 11 min walk - Shenzhen (SZX-Shenzhen Intl.) 34 min drive ### Restaurants - KFC 肯德基 3 min walk - Pizza Hut 必胜客 5 min walk - Xue Xiangqing Northeastern Chinese Food 7 min walk - 888湖南大碗菜 4 min walk - 乐宴老北京铜火锅 4 min walk ## About this property ### Ascott Raffles City Shenzhen Luxury aparthotel connected to a shopping centre in Shenzhen with an indoor pool Along with an indoor pool, this smoke-free aparthotel has a restaurant and a fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, a business centre and dry cleaning. Each apartment features a kitchen with a fridge and a microwave, plus an all-in-one washing machine and dryer and an LCD TV with cable channels. Free WiFi, room service and free bottled water are among the other amenities available to guests. Ascott Raffles City Shenzhen offers 182 air-conditioned accommodations with all-in-one washer/dryers and a safe. LCD televisions come with cable channels. Accommodation at this 4.5-star aparthotel has kitchens with fridges, microwaves and kitchenware and utensils. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers. This Shenzhen aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis. Recreational amenities at the aparthotel include an indoor pool and a fitness centre. The recreational activities listed below are available either on-site or nearby; fees may apply. ## Similar properties ![Indoor pool, open 6:00 AM to 11:00 PM, pool loungers, lifeguards on site](https://images.trvl-media.com/lodging/40000000/39160000/39157700/39157611/3a375dc2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Crowne Plaza Shenzhen Nanshan by IHG Nanshan - Pool - Free Wi-Fi - Restaurant - Air-conditioning 9.4 Exceptional 55 reviews £86 includes taxes & fees 1 Mar - 2 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=39157611&PinnedHotelID=39157611&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/46000000/45660000/45652500/45652467/41671951.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### DoubleTree by Hilton Shenzhen Nanshan Hotel & Residences Nanshan - Pool - Parking included - Free Wi-Fi - Restaurant 9.2 Wonderful 226 reviews £67 includes taxes & fees 9 Feb - 10 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-09&endDate=2026-02-10&selected=45652467&PinnedHotelID=45652467&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool](https://images.trvl-media.com/lodging/60000000/59820000/59814300/59814251/99df478c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Renaissance Shenzhen Bay Hotel Nanshan - Pool - Parking included - Free Wi-Fi - Restaurant 9.2 Wonderful 63 reviews £105 includes taxes & fees 15 Feb - 16 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-15&endDate=2026-02-16&selected=59814251&PinnedHotelID=59814251&HadPinnedHotel=true®ionId=-1&adults=2) ![Serves lunch and dinner](https://images.trvl-media.com/lodging/33000000/32740000/32730300/32730269/w2667h3995x0y0-aad9a799.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Courtyard by Marriott Shenzhen Bay Nanshan - Parking included - Free Wi-Fi - Restaurant - Air-conditioning 9.2 Wonderful 96 reviews £84 includes taxes & fees 6 Feb - 7 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-07&selected=32730269&PinnedHotelID=32730269&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby lounge](https://images.trvl-media.com/lodging/35000000/34300000/34298000/34297953/d7a0146a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sheraton Shenzhen Nanshan Nanshan - Pool - Parking included - Free Wi-Fi - Restaurant 9.4 Exceptional 190 reviews £86 includes taxes & fees 12 Feb - 13 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=34297953&PinnedHotelID=34297953&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property – evening/night](https://images.trvl-media.com/lodging/10000000/9250000/9247200/9247194/7938a122.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Somerset Grandview Shenzhen Futian - Hot tub - Kitchen - Washing machine - Dryer 8.6 Excellent 179 reviews £76 includes taxes & fees 6 Feb - 7 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-07&selected=9247194&PinnedHotelID=9247194&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/115000000/114240000/114233100/114233090/3c23c167.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Somerset Qplex Shenzhen Nanshan - Kitchen - Washing machine - Dryer - Parking included 9.6 Exceptional 9 reviews £78 includes taxes & fees 3 Feb - 4 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-03&endDate=2026-02-04&selected=114233090&PinnedHotelID=114233090&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/14000000/13180000/13173500/13173422/ba05fbf9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Shenzhen Marriott Hotel Nanshan Nanshan - Pool - Spa - Parking included - Free Wi-Fi 9.4 Exceptional 353 reviews £131 includes taxes & fees 1 Mar - 2 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=13173422&PinnedHotelID=13173422&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/6000000/5910000/5900900/5900842/14f3f3cb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Oct Harbour, Shenzhen - Marriott Executive Apartments Nanshan - Pool - Kids’ pool - Parking included - Free Wi-Fi 9.0 Wonderful 112 reviews £122 includes taxes & fees 8 Feb - 9 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-08&endDate=2026-02-09&selected=5900842&PinnedHotelID=5900842&HadPinnedHotel=true®ionId=-1&adults=2) ![3 restaurants, breakfast, lunch, dinner served; dim sum ](https://images.trvl-media.com/lodging/4000000/3090000/3084900/3084802/47c5525d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Westin Shenzhen Nanshan Nanshan - Pool - Spa - Parking included - Free Wi-Fi 8.6 Excellent 309 reviews £85 includes taxes & fees 8 Feb - 9 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-08&endDate=2026-02-09&selected=3084802&PinnedHotelID=3084802&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-16&endDate=2026-02-17&selected=23408903&PinnedHotelID=23408903&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=23408903,39157611,45652467,59814251,32730269) ## Property amenities ### Pool/Spa - Indoor pool ### Internet - Available in the apartment: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - No on-site parking available ### Family friendly - Children stay free (see details) - Playground ### Kitchen - Cookware, dishware, and utensils - Microwave - Refrigerator ### Dining - Daily buffet breakfast available 6:30 AM to 10 AM for a fee: CNY 79.50 for adults and CNY 40 for children - A bar/lounge - A restaurant - Room service ### Bedrooms - Bedsheets provided ### Bathroom - 1 private bathroom - Free toiletries - Hair dryer - Shower - Slippers - Towels provided ### Entertainment - LCD TV with cable channels ### Laundry - All-in-one washer/dryer - Dry cleaning/laundry service - Laundry facilities ### Work spaces - Business centre - Desk - Meeting rooms ### Comfort - Air conditioning ### Pets - No pets or service animals ### Suitability/Accessibility - Lift - Smoke-free property ### Services and conveniences - 24-hour front desk - Blackout drapes - Daily housekeeping - Free bottled water - Iron/ironing board - Luggage storage - Phone - Porter/bellhop - Safe - Safe at front desk - Tour and ticket assistance ### Location highlights - Connected to a shopping centre - In a business district - Near a metro station ### Things to do - Golf driving range - Gym ### Safety features - Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property) - Smoke detector (host has indicated there is a smoke detector on the property) - First aid kit - Security system - Window guards - Fire extinguisher ### General - 182 units - Soundproofing ## Policies ### Check-in Check-in start time: 2 PM; check-in end time: midnight Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately CNY 79.5 for adults and from CNY 40 for children The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Host has indicated that there is a carbon monoxide detector on the property Host has indicated that there is a smoke detector on the property Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention No pets and no service animals are allowed at this property ### National rating Property class, provided by our rating system, is based on property type, amenities and services. ### Property is also known as Ascott Raffles City Shenzhen Hotel Ascott Raffles City Shenzhen Ascott Raffles City Shenzhen Shenzhen Ascott Raffles City Shenzhen Aparthotel Ascott Raffles City Shenzhen Aparthotel Shenzhen ## Frequently asked questions ### Does Ascott Raffles City Shenzhen have a pool? ### How much does it cost to stay at Ascott Raffles City Shenzhen? ### Is Ascott Raffles City Shenzhen pet-friendly? ### How much is parking at Ascott Raffles City Shenzhen? ### What time is check-in at Ascott Raffles City Shenzhen? ### What time is check-out at Ascott Raffles City Shenzhen? ### Where is Ascott Raffles City Shenzhen located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Ascott Raffles City Shenzhen Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.0 Cleanliness ### 8.2 Location ### 7.8 Staff & service ### 8.6 Property conditions & facilities 10 - Excellent 41 8 - Good 23 6 - Okay 4 4 - Poor 3 2 - Terrible 2 ## Reviews ### 10/10 Excellent #### NG SOK 1 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities, communication Great location and clean room. ##### NG SOK Stayed 4 nights in Dec 2025 ### 10/10 Excellent #### Ka Yin 14 Sept 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Close proximity to major shopping malls and attractions at Nanshan area. Great services and family friendly especially on room choices. ##### Ka Yin Stayed 1 night in Sep 2025 ### 8/10 Good #### Helen Mui Leng 16 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Overall service & location of service apartment ##### Helen Mui Leng Stayed 3 nights in Nov 2025 ### 8/10 Good #### Shwu Yng 26 Oct 2025 Liked: Cleanliness, room comfort, communication Love the proximity to shops and food. However think the pin to the entrance is not accurate and at night the lights are too dimmed as well . ##### Shwu Yng Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### GAN 21 Oct 2024 Liked: Cleanliness, room comfort, communication #### good value,great location and superb beds its for a group of 4 and the 2 bedroom suite was spacious, clean and the location of the hotel cannot get any better. highly recommend for an overnight stay at this hotel. the mattress was sooo comfortable all of us had such good rest.. ##### GAN Stayed 1 night in Oct 2024 ### 10/10 Excellent #### Josue 2 May 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication The rooms are nice and spacious. Theres a mall next to it that has direct access with the hotel. The food there is good. Theres also a market to buy snacks. ##### Josue Stayed 7 nights in Apr 2024 ### 10/10 Excellent #### Qi 11 Aug 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication a hotel that is convinient for long stay. Nice location, with plenty of choices of foods. ##### Qi Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Stephen 24 Apr 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication what a great place if you need to be in this area ##### Stephen Stayed 1 night in Apr 2025 ### 8/10 Good #### gilles 19 Oct 2025 Liked: Cleanliness, room comfort After a problematic arrival (hotel door closed at 4am!!). The stay went better. Hotel with minimum service but directly linked to a mall. Pleasant room. Nice neighborhood, metro 2 steps away. ##### gilles Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### Aaron Bob Man 9 Jul 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication Great service ##### Aaron Bob Man Stayed 1 night in Jul 2023 ### 10/10 Excellent #### ChoongKiat 12 Mar 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Good for business people... ##### ChoongKiat Stayed 7 nights in Mar 2024 ### 8/10 Good #### KAR KIT 9 Jul 2024 Liked: Cleanliness, room comfort, communication #### So far so good! So far it is OK ##### KAR KIT Stayed 1 night in Jun 2024 ### 8/10 Good #### Andrew 14 Apr 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Ascott stay apr-18 Note this is an apartment type arrangement with a large room also containing a kitchen. There is no restaurant or room service but a maid service cleans and refreshes each day. Mall attached to building so food and coffee available close but it’s not clear from accomodation description it’s not a traditional hotel. Breakfast is predominantly Asian but a good selection. Wi-fi is free but is not the best as it dropped several times and could also be slow ##### Andrew ### 4/10 Poor #### Ho Yi 1 Apr 2024 Disliked: Property conditions & facilities The room is so small and very old unlike what the photos show on Expedia website (HUGE DIFFERENCE). The bed is so small, like a single bed but not queen size bed. Noisy environment, always traffic jam around the hotel. Very disappointing. ##### Ho Yi Stayed 2 nights in Mar 2024 ### 8/10 Good #### CARMEN 19 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities The room was clean, and the hotel had direct access to the shopping center without to go to the outside entrance. ##### CARMEN Stayed 5 nights in Nov 2025 ### 10/10 Excellent #### Josephine 18 May 2025 Liked: Cleanliness, room comfort, communication #### 值得推介 住在這酒店經驗非常好。地點方便，而樓下是一個5樓的商場。很多餐廳的選擇。打車亦很方便。 ##### Josephine Stayed 1 night in Jan 2025 ### 8/10 Good #### Josephine 5 Feb 2025 Liked: Cleanliness, room comfort, communication #### 方便和舒適的好酒店 我登記的時候問前台我有沒有訂到第二天的早餐。他告訴我沒有, 但後來我自己發現我已付了錢。 我再次詢問才知道他們弄錯了。 ##### Josephine Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Daniel 23 Dec 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Angenehme Unterkunft mit grossen Zimmern in unmittelbarer Nähe von Shops und zahlreichen Restaurants. ##### Daniel Stayed 2 nights in Dec 2024 ### 8/10 Good #### GiGi 18 Apr 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication 房間隔音不太好 ##### GiGi Stayed 1 night in Apr 2024 ### 8/10 Good #### CHUN KIN 15 Dec 2023 Liked: Cleanliness, property conditions & facilities, communication 好 ##### CHUN KIN ### 10/10 Excellent #### Kwan Yee Joanna 1 Dec 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication 非常好 下次一定再入住 ##### Kwan Yee Joanna Stayed 1 night in Nov 2023 ### 10/10 Excellent #### Mei Hung 25 Sept 2023 Liked: Cleanliness, room comfort, communication 酒店地點方便，酒店下面商場加鄰近都有大量餐廳選擇，不怕無嘢食。按摩也有，不用等。 ##### Mei Hung Stayed 2 nights in Sep 2023 ### 2/10 Terrible #### Jaegyun 24 Sept 2023 Disliked: Cleanliness, room comfort, communication #### 조식...메뉴보고 나도 모르게 쌍욕나옴 세탁기 있는것 빼고는 모든게 최악 인터넷이 너무 느려서 업무가 불가능 가격이 위치 시설 서비스 대비 너무 높음 저가형 장기투숙 오피스텔임 출장여행 모두 비츄 ![](https://a.travel-assets.com/ugc/hotel-reviews/92078CE8835676719F30A22DA231FE54FAD338E81695553891202.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Jaegyun Stayed 1 night in Sep 2023 ### 10/10 Excellent #### Roberto 7 Dec 2021 Liked: Cleanliness, room comfort, communication #### Staycation with Friends Myself, my partner and 2 friends spent the night here as a staycation to treat ourselves, hang out and unwind. We had a great a time in the 2 bedroom/2 bathroom apartment. The unit it well clean and equipped with most things you could need. The kitchen is especially well equipped with various glasses, utensils etc. The only in-room improvements I can think of are: 1\. a dustpan and broom would have been great for sweeping up some crumbs after our movie with snacks. 2\. an international travel adapter. We were quite surprised that they didn't have one even upon request. (The 7/11 across the road thankfully stocked them) These are only minor things and ultimately did not take anything away from the quality of our stay. The breakfast on offer is tasty. It's Chinese style - great noodles to order - with few western options. We are in China though, so I don't know what else you would expect. I give the toiletries a solid 10/10, especially the hand cream and lip balm. Be aware that there is one bathtub between the 2 bathrooms. Again, no big deal, just worth noting. Any members of staff we spoke to were friendly, polite and helpful. Couldn't fault their service. I think the price is about right for 4 people sharing and the location was perfect for us on our staycation. A short taxi ride to Sea World for food/drinks, large mall down below complete with food options and wide variety of cuisine within delivery range too. ##### Roberto Stayed 1 night in Dec 2021 ### 8/10 Good #### Mary Audrey 24 Jan 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great location and beautiful rooms! The Ascott is a great option while in Shenzhen. Its a service apartment, so it has a kitchen and washer/dryer unit, which makes longer stays much more comfortable. Its a modern hotel that is in good condition and anything that isn't to your satisfaction the front desk will help you with. They speak English as well, which is a huge plus on my trips. ##### Mary Audrey Stayed 17 nights in Jan 2020 ## Expedia's Latest Trends ### Hotels > [Hotels in Boise](https://www.expedia.co.uk/Boise-Hotels.d602998.Travel-Guide-Hotels) > > [W O O K A](https://www.expedia.co.uk/Huizhou-Hotels-W-O-O-K-A.h37793610.Hotel-Information) > > [Beach Resorts & Hotels in Türkiye](https://www.expedia.co.uk/Destinations-In-Turkiye-Beach-Hotels.0-0-d183-tBeachHotels.Hotel-Filter-Destinations) > > [Hotels in Dundalk](https://www.expedia.co.uk/Dundalk-Hotels.d4889.Travel-Guide-Hotels) > > [Asia International Hotel Guangzhou](https://www.expedia.co.uk/Guangzhou-Hotels-Guangdong-Asia-International-Hotel.h27588133.Hotel-Information) > > [Intercontinental Dongguan by IHG](https://www.expedia.co.uk/Dongguan-Hotels-Intercontinental-Dongguan.h56014419.Hotel-Information) > > [Guangzhou Yunjia Hotel](https://www.expedia.co.uk/Guangzhou-Hotels-Baorun-Yunxi-Hotel-Airport-Terminal-2.h96479811.Hotel-Information) > > [The Swan Hotel](https://www.expedia.co.uk/Worcester-Hotels-The-Swan-Hotel.h6469251.Hotel-Information) > > [Northumberland Hotel](https://www.expedia.co.uk/Edinburgh-Hotels-Northumberland-Hotel.h888647.Hotel-Information) > > [Shanshui Trends Hotel North Huaqiang](https://www.expedia.co.uk/Shenzhen-Hotels-Shanshui-Trends-Hotel-North-Huaqiang.h4226832.Hotel-Information) > > [Noe Acre 1](https://www.expedia.co.uk/Tenby-Hotels-Noe-Acre-1.h27370835.Hotel-Information) > > [Shenzhen Dreamers Capsule Hotel](https://www.expedia.co.uk/Shenzhen-Hotels-Shenzhen-Dreamers-Capsule-Hotel.h33800785.Hotel-Information) > > [Hotels near Shark Valley Visitor Center](https://www.expedia.co.uk/Shark-Valley-Visitor-Center-Hotels.0-l6239049-0.Travel-Guide-Filter-Hotels) > > [Hotels with smoking rooms in The City of London](https://www.expedia.co.uk/The-City-Of-London-London-Hotels-Hotels-With-Smoking-Rooms.0-n800056-0-tHotelswithsmokingrooms.Travel-Guide-Filter-Hotels) ### Flights > [Emirates San Francisco (SFO) to East London (ELS) flights](https://www.expedia.co.uk/lp/flight-routes/emirates-from-san-francisco-intl-to-east-london/ek/sfo/els) > > [Flights from Kuala Lumpur (KUL-Kuala Lumpur Intl.) to Tokyo (TYO-All Airports)](https://www.expedia.co.uk/lp/flights/kul/tyo/kuala-lumpur-to-tokyo) > > [Flights from Hounslow (LHR) to Boca Chica (SDQ)](https://www.expedia.co.uk/lp/flights/lhr/sdq/london-to-santo-domingo) > > [Flights from Corballis (DUB) to Cancun (CUN)](https://www.expedia.co.uk/lp/flights/dub/cun/dublin-to-cancun) ### Cars ### Activities ### Packages > [Hampi Holidays](https://www.expedia.co.uk/Hampi.d6345163.Holidays-City-Breaks) > > [Palacio de Bellas Artes](https://www.expedia.co.uk/Palacio-De-Bellas-Artes-Historic-Center.d501749.Attraction) > > [Perth Ice Rink](https://www.expedia.co.uk/Perth-Ice-Rink-Perth.d6088491.Attraction) ### General > [Visit Newtown](https://www.expedia.co.uk/Newtown.dx6085213) > > [Visit Sri Lanka](https://www.expedia.co.uk/Sri-Lanka.dx167) ---