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Ascott Raffles City Shenzhen

Photo gallery for Ascott Raffles City Shenzhen

Featured image
Indoor pool
In-room safe, desk, blackout curtains, iron/ironing board
In-room safe, desk, blackout curtains, iron/ironing board
In-room safe, desk, blackout curtains, iron/ironing board

Overview of Ascott Raffles City Shenzhen

Ascott Raffles City Shenzhen

4.5 out of 5

3.9/5 Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Kitchen
  • Air conditioning
  • Laundry
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest stays
  • Sheets and towels washed at 60°C
No 22 Dengliang Road, Nanshan District, Shenzhen, Guangdong, 518054

Explore the area

  • Popular LocationXin'an Nantou Ancient City5 min drive
  • Popular LocationShenzhen University12 min drive
  • Popular LocationShekou Ferry Terminal16 min drive
  • AirportHong Kong (HKG-Hong Kong Intl.)38 min drive

Choose dates to view prices

2 Bedroom Premier

  • 1464 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

3 Bedroom Premier

  • 1916 sq ft
  • 3 bedrooms
  • Sleeps 7
  • 1 King Bed, 1 Queen Bed and 2 Single Beds

2 Bedroom Executive

  • 1313 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

1 Bedroom Premier

  • 969 sq ft
  • Studio
  • Sleeps 3
  • 1 King Bed

Executive Studio

  • 624 sq ft
  • Studio
  • Sleeps 2
  • 1 King Bed

1 Bedroom Executive

  • 861 sq ft
  • Studio
  • Sleeps 3
  • 1 King Bed

Studio Executive Twin Bed

  • 624 sq ft
  • Studio
  • Sleeps 2
  • 2 Single Beds

About this area

Shenzhen

Located in Nanshan neighbourhood, Ascott Raffles City Shenzhen is connected to a shopping centre. Coco Park and Huaqiangbei are worth exploring if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Window of the World and Splendid China Folk Village. Happy Valley and Shenzhen Safari Park are not to be missed.

What's nearby

  • Xin'an Nantou Ancient City - 5 min drive
  • Zhongshan Park - 7 min drive
  • Chiwan Tin Hau Temple - 8 min drive
  • Shenzhen University - 12 min drive
  • Shekou Ferry Terminal - 16 min drive

Getting around

  • Dengliang Station - 12 min walk
  • Hong Kong Tin Shui Wai Station - 13 min drive
  • Shenzhen (SZX-Shenzhen Intl.) - 40 min drive

Restaurants

  • 巴粮坊(长风水产店) - 10 min walk
  • 關中源 - 3 min drive
  • Starbucks - 4 min drive
  • 85C Bakery Cafe - 4 min drive
  • 优咖啡 - 4 min drive

About this property

Ascott Raffles City Shenzhen

4.5-star luxury aparthotel connected to a shopping centre in Nanshan
Along with a restaurant, this smoke-free aparthotel has an indoor pool and a fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, a business centre and dry cleaning. Each apartment features a kitchen with a fridge and a microwave, plus an all-in-one washing machine and dryer and an LCD TV with cable channels. Free WiFi, room service and a hairdryer are among the other amenities available to guests.
Ascott Raffles City Shenzhen offers 182 forms of air-conditioned accommodation with all-in-one washer/dryers and a safe. LCD televisions come with cable channels. Accommodation at this 4.5-star aparthotel has kitchens with fridges, microwaves and kitchenware and utensils. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.

This Shenzhen aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the aparthotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Pool/Spa

  • Indoor pool

Internet

  • Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Children stay free
  • Playground

Kitchen

  • Fridge
  • Microwave
  • Cookware/dishes/utensils

Dining

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: CNY 60 for adults and CNY 30 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Bedrooms

  • Bed sheets provided

Bathrooms

  • Shower
  • Towels provided
  • Hairdryer
  • Slippers
  • Free toiletries

Entertainment

  • LCD TV with cable service

Laundry

  • All-in-one washer and dryer
  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business centre
  • Desk

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • Lift
  • Smoke-free property

Services and conveniences

  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout curtains
  • Safe at front desk
  • Porter/bellboy
  • 24-hour front desk

Location highlights

  • Connected to a shopping centre
  • Near a metro station
  • In the business district

Things to do

  • Fitness centre
  • Golf driving range on site

Safety features

  • Carbon monoxide detector
  • Fire extinguisher
  • First aid kit
  • Security system
  • Smoke detector
  • Window guards

General

  • 182 rooms

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Guests may be subject to health screenings for COVID-19 at the property. Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child 5 years old or younger stays free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: CNY 60 for adults and CNY 30 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Ascott Raffles City Shenzhen Hotel
Ascott Raffles City Shenzhen
Ascott Raffles City Shenzhen Shenzhen
Ascott Raffles City Shenzhen Aparthotel
Ascott Raffles City Shenzhen Aparthotel Shenzhen

Frequently asked questions

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 7 out of 18 reviews
5 - Excellent 39%
Rating 4 - Good. 6 out of 18 reviews
4 - Good 33%
Rating 3 - Okay. 2 out of 18 reviews
3 - Okay 11%
Rating 2 - Poor. 2 out of 18 reviews
2 - Poor 11%
Rating 1 - Terrible. 1 out of 18 reviews
1 - Terrible 6%

4.2/5

Cleanliness

3.9/5

Staff & service

4.2/5

Property conditions & facilities

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and beautiful rooms!
The Ascott is a great option while in Shenzhen. Its a service apartment, so it has a kitchen and washer/dryer unit, which makes longer stays much more comfortable. Its a modern hotel that is in good condition and anything that isn't to your satisfaction the front desk will help you with. They speak English as well, which is a huge plus on my trips.
Stayed 17 nights in Jan 2020

1/5 Terrible

Stayed 4 nights in Oct 2019

2/5 Poor

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Very bad breakfast!
The breakfast is terrible!!!!
Stayed 1 night in Aug 2019

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pleasant stay with friends
Stayed 1 night in Apr 2019

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing stay with a touch of home-comfort
A very pleasant and relaxing stay. A home away from home
Stayed 4 nights in Dec 2018