Shaw Tower

I spent one night at the Carlton. Clean, nice room, great room service. Disappointed by the pool environment. Even though it was cloudy, it just felt like no one cared about how the pool environment looked. The chair cushions were all askew. Just didn’t look professional or welcoming.

Second time here and still worth it. Loved the hotel, especially the exceptional service. Exactly what we needed for a proper rest and break. Great staycation overall.

Wow wow wow, this place is fantastic. I have stayed in many places in Singapore as well as lived here and the residences were well above what even I expected. To say high end with value is an understatement. The apartment being a 3 bed was very spacious and had all the things you need for a stay. Kitchen was fully equipped. Washer and dryer. Bathrooms were ample and did the job. Clean throughout and I mean clean. Tv was nice and large and had all the channels you need as well as Netflix and YouTube built in, great for my son. Seating was comfy and in all felt a good quality. Beds being the most important were comfy and I had a great first nights sleep which for me is a first. Staff are super friendly and go well above what they have to. No request is a problem. Made you feel valued and pretty much like a VIP. Security booked us in, great guy, super helpful and friendly. Office staff were so welcoming, felt like I had arrived home. Pool is huge and clen and you just want to go straight in. The grounds are perfect, place for kids to play, place for adults to do a bbq, sauna, gym, tennis court and pretty much all you need for a comfortable stay. Literally food on the doorstep with the mall, and quick entry from the front of the residences. Walkways and lifts super clean. Oh and a welcome basket from the team made it feel special. Aircon on when we arrived which was needed. Wi-Fi works great, each room has individual units and controls. Highly recommended