Shasta-Hanchett Park Holidays from £1,057

We didnt have breakfast ...but everything was good thank you

The location was perfect! It was so nice to walk out of the hotel and be in the middle of everything.

Nice size rooms, clean and nice ambiance restaurant .

Having to pay for parking ( $20 for a one night stay) was never disclosed anywhere on their website or during booking. You arrive and realize the only parking option will be their parking lot and you will have to pay. Also the $100 credit hold at check in was not disclosed when I checked in at all. The seemed more concerned about charging extra for parking than informing me of the hold placed on my card. The room was decent. Small, but for the price and location it was ok. They can do better at disclosing all charges involved in staying.

Parking is tough when you arrive late night but you still pay $22 per night. We arrived at 10pm and it had rained first time guests here and front desk lady hands us a map. We had no clue where to start. They should have a person or security take people to the rooms since property is big, poorly lit outside and building markings not clear. I booked a king bed room and I was checked into a queen bed smaller room than I booked but once I called the management ended up giving me credit when we were checking out I am yet to confirm this credit. Staff were nice and polite Dave mainatance staff helped us find our room as we wondered lost in the dark on the first night. Next day we got list but a staff member from the kitchen took walked us to the breakfast place. Breakfast is just ok. I think having stayed in awesome hotels in the past for the amount of money this place charges its not worth it. Its a regular place to lay your head. Nothing fancy. If you are exhausted you can get easily frustrated. We asked for microwave and towels about 830pm we dint get anything until 1130pm we had already gone to bed. They are under staffed so they will not pick up the phone. I think overall this is a 3 star hotel. Other hotels maybe better. Their gym is excellent I got to work out so this was a highlight. But thats about it. The room is super cold no way to adjust temp. Blanket super thin.