Exterior

Reviews of Mövenpick Resort Sharm El Sheik Naama Bay

4 out of 5
Mövenpick Resort Sharm El Sheik Naama Bay
Naama Bay Sharm El Sheikh, Sharm El Sheikh, South Sinai Governorate

Reviews

8.2

Very good

Rating 10 - Excellent. 208 out of 459 reviews" "
Rating 8 - Good. 138 out of 459 reviews" "
Rating 6 - Okay. 49 out of 459 reviews" "
Rating 4 - Poor. 37 out of 459 reviews" "
Rating 2 - Terrible. 27 out of 459 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

james

Had a really enjoyable week at Mövenpick. Can’t really fault them for much. Staff were amazing and really doted on my daughter which made for a great couple days. Facilities ( pool, beach etc were clean and quiet) In particular, a big shout out to Yasmine and the team in the restaurant who were always there to chat to, explain the various options on the menu, as well as entertain my daughter with chats. Would definitely return.
Stayed 4 nights in Feb 2024
Response from Hotel Management on 20 Feb 2024
Dear James,Thank you for taking the time to share your positive experience at Mövenpick Sharm El Sheikh. We are delighted to hear that you and your daughter had an enjoyable week with us.It is wonderful to know that our staff provided exceptional service and made your daughter feel special. We will pass on your kind words to Yasmine and the restaurant team who went above and beyond to ensure your satisfaction.We are also pleased to hear that you found our facilities, including the pool and beach, clean and quiet.Thank you for your kind words and recommendation. We look forward to welcoming you back for another memorable stay.Kind Regards,

10/10 Excellent

Maryna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel for a couple
The hotel is perfect. We stayed for one day only. We liked that there were almost no animations and activities—some karaoke in the evening. We liked it. It was calm, not a lot of people. The food was delicious. The gym is good. I would come back.
Stayed 1 night in Jan 2024
Response from Hotel Management on 11 Jan 2024
Dear Maryna, We are thrilled to know that you had a great time in Movenpick Resort Sharm-el-Sheikh! Please, accept our endless gratitude for the time you spent to rate our hotel and provide your excellent comments! Our entire team is looking forward to welcoming you again and from our side will definitely do our best to make your next stay even more enjoyable and memorable in Mövenpick Resort Sharm El Sheikh! Sincerely,

6/10 Okay

Luai

Liked: Cleanliness
Response from Hotel Management on 3 Dec 2023
Dear Luai, Thank you so much for your honest opinion. We really do respect all your personal expectations while traveling.While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, we can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Kind Regards

10/10 Excellent

Leah

Travelled with partner
Liked: Cleanliness, staff & service
such a beautiful view.
Stayed 3 nights in Nov 2023
Response from Hotel Management on 6 Dec 2023
Dear Leah, We would like to thank you for choosing to stay with us in Movenpick resort. We appreciate you taking time to rate our hotel. Glad to read that you enjoyed hotel beautiful views! Our entire team is looking forward to welcoming you again and from our side, we will definitely do our best to make your next stay even more enjoying and memorable.Best Regards,

6/10 Okay

Hunaidah

Travelled with family
Liked: Staff & service, property conditions & facilities
Great location and great staff. Ants in the room and had brown water in the bathroom one day. Both these issues were not corrected.
Stayed 4 nights in Nov 2023
Response from Hotel Management on 14 Nov 2023
Dear Hunaidah, Thank you for taking the time to share your feedback. Glad to read that you appreciated hotel location and great staff. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, we can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.We truly hope that you won’t judge our property by this experience and will have an honor of welcoming you back in our resort after the renovation will be finished. Kind Regards

10/10 Excellent

Erwin, walnut

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Executive at tall Executive chef for tall had a wonderful staff and the accommodations and food safety were delightful
Stayed 3 nights in Oct 2023
Response from Hotel Management on 13 Oct 2023
Dear Erwin, We would like to thank you for choosing to stay with us in Movenpick resort. We appreciate you taking time to write a review and to recommend our resort, providing many positive comments and gratitude.Your personal mention of our passionate staff and all team is such a compliment and we will be sure to pass along your appreciation. We hope you will join us for holiday again soon. Best regards

10/10 Excellent

Sabry, Foothill Ranch

Liked: Cleanliness, staff & service, amenities
Location and services are very nice
Stayed 5 nights in Oct 2023
Response from Hotel Management on 13 Oct 2023
Dear Sabry, It is such a pleasure for us to express gratitude for spending your recent vacation with us in Movenpick resort. Thank you also for finding time to rate our Resort.Glad to know that your stay was memorable and enjoyable and you appreciated location and services provided. Looking forward to welcome you back in the nearest future.Best Regards

10/10 Excellent

Ahmed

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and the service was excellent. We had a great time.
Stayed 7 nights in Sep 2023
Response from Hotel Management on 3 Oct 2023
Dear Ahmed, Thank you for choosing Movenpick resort for your stay. Please, accept our gratitude for your comments. Your opinion is very important for us.We are delighted to read that you were satisfied with everything!On behalf of the whole team, hasten to inform you: we are looking forward to have the privilege of welcoming you again and again in Mövenpick Resort, Sharm-el-Sheikh. Best Regards

2/10 Terrible

Gerges, Lake worth

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worse hotel I ever see in my life
Stayed 2 nights in Sep 2023
Response from Hotel Management on 25 Sept 2023
Dear Gerges, Thank you for taking the time to share your feedback. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, we can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.We truly hope that you won’t judge our property by this experience and will have an honor of welcoming you back in our resort after the renovation will be finished. Kind Regards

4/10 Poor

Arvinder, Ealing

Liked: Staff & service
Disliked: Property conditions & facilities
major refurbish, over half the hotel out of omission, noise was noticeable during day, obvious impact on number of people staying here
Stayed 5 nights in Sep 2023
Response from Hotel Management on 8 Sept 2023
Dear Arvinder, Thank you for taking the time to share your feedback. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, we can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.We truly hope that you won’t judge our property by this experience and will have an honor of welcoming you back in our resort after the renovation will be finished. Kind Regards

10/10 Excellent

Gamal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 3 nights in Jul 2023
Response from Hotel Management on 23 Jul 2023
Dear Gamal, Thank you for choosing to spend your holiday in Movenpick Resort Sharm-El-Sheikh. We appreciate you taking time to write a review, to share your experience about your stay. We are delighted to read that you were absolutely satisfied with your stay.Our entire team is looking forward to welcoming you again and from our side we will definitely do our best to make your next stay even more enjoying and memorable.Best Regards,

10/10 Excellent

yagmur

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Generally Our trip was amazing. We loved the room that we stayed. Staff was friendly and helpful. For dining options was good enough. Pool was clean and bigger than I thought. They have very good private beaches. Also the staff who is offering parasailing, safari, boat tour was pretty good. Breakfast was enough for me but this is depend what you expect. I’m happy that I choose them. Thank to them.
Stayed 3 nights in Jul 2023
Response from Hotel Management on 15 Jul 2023
Dear yagmur!We would like to thank you for choosing to stay with us in Movenpick resort. We appreciate you taking time to write a review and to recommend our resort, providing many positive comments and gratitude.Glad to hear you had an amazing time with us!We would like to thank you once again for your praise that will be forwarded to all our staff. Our entire team is looking forward to welcoming you again and from our side, we will definitely do our best to make your next stay even more enjoying and memorable.Best Regards,

4/10 Poor

Mohamed Said, philadelphia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not happy with hotel very bad dining experience
Stayed 6 nights in Jun 2023
Response from Hotel Management on 27 Jun 2023
Dear Mohamed Said ,Thank you for taking the time to share your feedback. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, we can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Kind Regards

8/10 Good

Larissa

Travelled with partner
Liked: Cleanliness, staff & service
If you go there I am sure you will have a nice stay. I did feel some what isolated, but I think this is Sharm. Everything is quite far. Staff is really nice. Always checking on us. Room service is pretty good.
Stayed 1 night in May 2023
Response from Hotel Management on 31 May 2023
Dear Larissa, It is such a pleasure for us to express gratitude for spending your recent vacation with us in Movenpick resort. Thank you also for finding time to rate our Resort.Glad to know that your stay was memorable and enjoyable. Thank you for recommending our resort. Looking forward to welcome you back in the nearest future.Best Regards,

4/10 Poor

MOHAMMAD

Travelled with group
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
nothin
Stayed 2 nights in May 2023
Response from Hotel Management on 28 May 2023
Dear Mohammad, Thank you for taking the time to share your feedback. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, we can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Kind regards

10/10 Excellent

Tomasu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Hotel Management on 23 May 2023
Dear Tomasu, Please accept our gratitude for choosing to spend your recent holiday here with us. We appreciate you taking the time to rate our Resort. The opinion of every guest is a great value for us! Looking forward to welcome you back sometime in the near future.Kind Regards,

10/10 Excellent

Maram

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff - made for a great trip! Super helpful and felt like friends by the end of our stay. Property is very pleasant as well. Will go back for the vibes
Stayed 4 nights in May 2023
Response from Hotel Management on 23 May 2023
Dear Maram, Thank you for choosing to spend your recent holiday here, in Mövenpick Resort, Sharm-el-Sheikh. We appreciate you taking the time to rate our Resort.We are glad to know you had a wonderful holiday and enjoyed your stay thoroughly.Hope to welcome you back sometime in the near future.Kind Regards,

10/10 Excellent

Kilian Mathias

Stayed 6 nights in Apr 2023
Response from Hotel Management on 22 Apr 2023
Dear Kilian MathiasIt is great pleasure of ours to thank you for choosing to spend your recent holiday here with us. We appreciate you taking the time to rate our Resort.Hope to welcome you back sometime soon.Kind Regards,

10/10 Excellent

Luis

Stayed 2 nights in Feb 2023
Response from Hotel Management on 26 Mar 2023
Dear Luis It is great pleasure of ours to thank you for choosing to spend your recent holiday here with us. We appreciate you taking the time to rate our Resort.Hope to welcome you back sometime in the near future.Kind Regards,

10/10 Excellent

Luis

Stayed 5 nights in Feb 2023
Response from Hotel Management on 13 Mar 2023
Dear Luis,Thank you for choosing to spend your recent holiday here, in Mövenpick Resort, Sharm-el-Sheikh. We appreciate you taking the time to rate our Resort.We are glad to know you had a wonderful holiday. Hope to welcome you back sometime in the near future.Kind Regards,

10/10 Excellent

Abdelrahman

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from Hotel Management on 14 Feb 2023
Dear Abdelrahman, Please accept our gratitude for choosing to spend your recent holiday here with us. We appreciate you taking the time to rate our Resort. The opinion of every guest is a great value for us! Looking forward to welcome you back sometime in the near future.Kind Regards,

10/10 Excellent

Edmund

Stayed 2 nights in Jan 2023
Response from Hotel Management on 14 Jan 2023
Dear Edmund Please accept our gratitude for choosing to spend your recent holiday here with us. We appreciate you taking the time to rate our Resort. The opinion of every guest is a great value for us! Looking forward to welcome you back sometime in the near future.Kind Regards,

10/10 Excellent

Manal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect specially the staff Christina was amazing thank you Christina
Response from Hotel Management on 7 Nov 2022
Dear Manal, We would like to thank you for choosing to stay with us in Movenpick resort. We appreciate you taking time to write a review and to recommend our resort, providing positive comments and gratitude.Your personal mention of our passionate staff and all team is such a compliment and we will be sure to pass along your appreciation. We hope you will join us for holiday again soon. Best regards

8/10 Good

Menahem

Liked: Cleanliness, staff & service
Nice resort, but dining room should be improved
The facility looks nice, but maintenance could be improved (my shower had to be fixed, electronic room keys of me and my friend needed reprogramming three times during a 4-night stay). Main issue is the dining room - it is called "buffet", but in reality it is not - you have to stand in a queue for each item you want to take (even bread!). The taste of the food could also be better.
Stayed 4 nights in Oct 2022
Response from Hotel Management on 30 Oct 2022
Dear Menahem, Thank you so much for your constructive comments. We appreciate you taking the time to write a review.All your comments have been passed already to the concerned department heads for consideration and efficient actions. We shall ensure, if you will give us second chance someday, you would find a lot of improvements.We truly hope that you won’t judge our property by this experience and will have an honor of welcoming you back in our resort. Best Regards

4/10 Poor

Hazem

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The main restaurant will definitely get you sick. We are all still suffering from diarrhea. And not everything is included in the all inclusive package very deceiving. Front staff and hair salon girls are amazing!
Stayed 4 nights in Oct 2022
Response from Hotel Management on 30 Oct 2022
Dear Hazem, Thank you so much for your honest opinion. We really do respect all your personal expectations while traveling. We are very concerned regarding your overall experience in our resort. All your comments have been passed already to the concerned department heads for consideration and efficient actions. It is very sad that we did not realize the deep sadness of yours while you were still in house. We shall ensure, if you will give us second chance someday, you would find a lot of improvements.We truly hope that you won’t judge our property by this experience and will have an honor of welcoming you back in our resort.Kind Regards

2/10 Terrible

Maged

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
The quality of food is very very poor, they serve bad quality beef as veal, the buffet quality was very bad as well. no way I am going back again and I don’t suggest it to anyone.
Stayed 7 nights in Oct 2022
Response from Hotel Management on 22 Oct 2022
Dear Maged, First of all let us seize the opportunity and thank you for taking some of your precious time to write a review with constructive comments and observations. Thank you so much for your honest opinion. We really do respect all your personal expectations while traveling. We are very concerned regarding your overall experience in our resort. All your comments have been passed already to the concerned department heads for consideration and efficient actions. It is very sad that we did not realize the deep sadness of yours while you were still in house. Please, accept our sincere apology. We shall ensure, if you will give us second chance someday, you would find a lot of improvements.We truly hope that you won’t judge our property by this experience and will have an honor of welcoming you back in our resort. Best Regards

10/10 Excellent

Nawal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2022
Response from Hotel Management on 13 Aug 2022
Dear Nawal, It is such a pleasure for us to express gratitude for spending your recent vacation with us in Movenpick resort. Thank you also for finding time to rate our Resort. We hope your stay was memorable and enjoyable. Looking forward to welcome you back in future. Best Regards,

2/10 Terrible

Khalid

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s unfair from expedia to give this hotel 5 stars i make my booking as i trust expedia. I believe i was miss guided by expedia and i hope they return my money backit was the worst experience ever i had
Stayed 2 nights in Jun 2022
Response from Hotel Management on 1 Jul 2022
Dear Khalid, First of all let us seize the opportunity and thank you for taking some of your precious time to write a review. Thank you so much for your honest opinion. We really do respect all your personal expectations while traveling. We are very concerned regarding your overall experience in our resort. It is very sad that we did not realize the deep sadness of yours while you were still in house. Please, accept our sincere apology. We shall ensure, if you will give us second chance someday, you would find a lot of improvements. We truly hope that you won’t judge our property by this experience and will have an honor of welcoming you back in our resort. Best Regards

4/10 Poor

FERAS

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
الغرف مليئة بالحشرات ولا يوجد اي حل ولا نستطيع النوم ابدا من كثرة البعوض الموضفين ودودين جدا جدا ولكن النضافة سيئة جدا ويوجد اصوات شفطات بجانب الفرفة مما سبب لنا الازعاج ويوجد سحالي كبيرة الحجم على باب الغرفة مما سبب لنا الازعاج الاكل جيد جدا والعمال في المطعم جيدا
Stayed 5 nights in May 2022
Response from Hotel Management on 18 May 2022
Dear FERAS First of all let us seize the opportunity and thank you for taking some of your precious time to write detailed review with a lot of constructive comments and observations. Thank you so much for your honest opinion. We really do respect all your personal expectations while traveling. We are very concerned regarding your overall experience in our resort. We are glad to you appreciated food provided , service at the hotel outlets. All your comments have been passed already to the concerned department heads for consideration and efficient actions. It is very sad that we did not realize the deep sadness of yours while you were still in house. Please, accept our sincere apology. We shall ensure, if you will give us second chance someday, you would find a lot of improvements. We truly hope that you won’t judge our property by this experience and will have an honor of welcoming you back in our resort. Best Regards

10/10 Excellent

simona

Stayed 2 nights in May 2022
Response from Hotel Management on 7 Nov 2022
Dear simona, It is great pleasure of ours to thank you for choosing to spend your recent holiday here with us. We appreciate you taking the time to rate our Resort.Hope to welcome you back sometime soon.Kind Regards,

2/10 Terrible

Mohamed

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
Bed begs, they don’t clean them, if you take a bath the floor will be flooded, buffet is horrible, they control the quantity they make you feel you eat too much, please go it Madina or Mecca or Istanbul and check their buffet. If you stay in Sharm go to the newer hotels because they are clean. Also people there think you are an ATM and they want a lot of money and they still don’t appreciate and they ask for more.
Stayed 3 nights in Mar 2022
Response from Hotel Management on 18 May 2022
Dear Mohamed, Thank you for taking the time to share your feedback. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, we can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Kind regards

2/10 Terrible

Mohamed

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Friendly staff good view but rooms and room services just terrible food some what ok
Stayed 5 nights in Jan 2022
Response from Hotel Management on 28 Jan 2022
Dear Mohamed, First of all let us seize the opportunity and thank you for taking some of your precious time to write a review with constructive comments and observations. Thank you so much for your honest opinion. Glad to read that you appreciated friendly staff and good views of the property. We really do respect all your personal expectations while traveling. We are very concerned regarding your overall experience in our resort. All your comments have been passed already to the concerned department heads for consideration and efficient actions. It is very sad that we did not realize the deep sadness of yours while you were still in house. Please, accept our sincere apology. We shall ensure, if you will give us second chance someday, you would find a lot of improvements. We truly hope that you won’t judge our property by this experience and will have an honor of welcoming you back in our resort. Best Regards

4/10 Poor

Mohamed

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The best things in the hotel are their view and landscape.. They are beautiful But.. They have many problems related to the staff quality and management supervision. For example: In our room, the bed sheets had stains. The hotel should have thrown these sheets as they are not getting washed out. Aircondition control unit is not working. Curtains are not hanging properly. Chairs in the hotel is not comfortable. They don't have medical mattress which we needed for our back problem. Some waiters are speaking in a very valger way and shouting at each other infront of the guests. The animation team had no training and no supervision from the management. Some of them don't know how to speak with the customer. Some of them lack basic etiquette, knowledge of hygiene and how to look. One had dirty nails and hair. The spa is terrible terrible terrible. It smells bad. They have zero knowledge about spa services, massage basics, they don't know the difference between body and face creams and oils. They need to hire much much better caliber in all roles, train them and supervise their work..
Stayed 4 nights in Dec 2021
Response from Hotel Management on 16 Dec 2021
Dear Mohamed, First of all let us seize the opportunity and thank you for taking some of your precious time to write such detailed review with a lot of constructive comments and observations. Thank you so much for your honest opinion. We really do respect all your personal expectations while traveling. We are very concerned regarding your overall experience in our resort. All your comments have been passed already to the concerned department heads for consideration and efficient actions. It is very sad that we did not realize the deep sadness of yours while you were still in house. Please, accept our sincere apology. We shall ensure, if you will give us second chance someday, you would find some of improvements. We truly hope that you won’t judge our property by this experience and will have an honor of welcoming you back in our resort. Best Regards

10/10 Excellent

Hussein A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the location and the layout of the hotel.
Stayed 9 nights in Nov 2021
Response from Hotel Management on 25 Nov 2021
Dear Hussein A, We would like to thank you for choosing to stay with us in Movenpick resort. We appreciate you taking time to write a review and to recommend our resort, providing positive comments , Glad to read that you appreciated layout of the hotel and its location. We hope you will join us for holiday again soon. Best regards

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay away
The only beauty in the hotel is the sea.. When we received the room, we were shocked that the room was untidy from the exit of the previous guest.. The furniture is very very old.. To reach the rooms or exit, many tired stairs are used.. My advice to stay away.
Stayed 4 nights in Nov 2021
Response from Hotel Management on 8 Nov 2021
Dear Guest, Thank you for taking the time to share your feedback. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, we can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Best regards

2/10 Terrible

Osama

Travelled with group
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
Didn’t like the reception staff, unpolit un professional, resturant below average and Chief making breakfast unclean , I like the staff by the pool They are friendly and helpful
Stayed 4 nights in Oct 2021
Response from Hotel Management on 8 Nov 2021
Dear Osama, First of all let us seize the opportunity and thank you for taking some of your precious time to write such detailed review with a lot of constructive comments and observations. Thank you so much for your honest opinion. We really do respect all your personal expectations while traveling. We are very concerned regarding your overall experience in our resort. All your comments have been passed already to the concerned department heads for consideration and efficient actions. It is very sad that we did not realize the deep sadness of yours while you were still in house. We shall ensure, if you will give us second chance someday, you would find a lot of improvements. We truly hope that you won’t judge our property by this experience and will have an honor of welcoming you back in our resort. Best Regards

8/10 Good

Marina

Liked: Cleanliness, amenities
Good service
Stayed 9 nights in Mar 2021
Response from Hotel Management on 10 Oct 2021
Dear Marina, It is great pleasure of oursto thank you for choosing to spend your recent holiday here with us. We appreciate you taking the time to rate our Resort. Hope to welcome you back sometime soon. Kind Regards,

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The unique thing that i liked about this property was its architectural structure and layout, as well as the location near the beach.
Stayed 6 nights in Sep 2021
Response from Hotel Management on 3 Oct 2021
Dear Gary, We would like to thank you for choosing to stay with us here in Movenpick resort. We appreciate you taking the time to write a review and to recommend our resort. We are glad to hear you had an excellent holiday with us and you appreciated the unique hotel architectural structure and layout, as well as the location near the beach. We hope to welcome you back to the resort soon. Kind regards,

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Beautiful position and views, however not access friendly for an infant pram (lots of stairs even if using one of the only 2 lifts).
Stayed 3 nights in Sep 2021
Response from Hotel Management on 14 Sept 2021
Dear Guest, We would like to thank you for spending your holiday with Movenpick resort, Sharm el Sheikh, for sharing your experience and for your recommendations. We are thrilled to know that you appreciated beautiful position and views. Our entire team is looking forward to welcoming you again and from our side will definitely do our best to make your next stay even more enjoyable and memorable in Mövenpick Resort Sharm El Sheikh. Best regards

4/10 Poor

Verified traveller

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Aug 2021
Response from Hotel Management on 27 Aug 2021
Dear Guest, Thank you for choosing to spend your recent holiday here with us. We appreciate you taking the time to write rate our Resort. Thank you so much for your honest opinion. We really do respect all your personal expectations while traveling. We are very concerned regarding your overall experience in our resort. We shall ensure, if you will give us second chance someday, you would find a lot of improvements. We truly hope that you won’t judge our property by this experience and will have an honor of welcoming you back in our resort. Best Regards

4/10 Poor

abdulla

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2021
Response from Hotel Management on 11 Aug 2021
Dear Abdulla, Thank you for taking the time to share your feedback. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, we can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Best Regards

8/10 Good

Nasser

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in Jul 2021
Response from Hotel Management on 31 Jul 2021
Dear Nasser, Thank you for choosing to spend your recent holiday here, in Mövenpick Resort, Sharm-el-Sheikh. We appreciate you taking the time to rate our Resort. We are glad to know you had a wonderful holiday. Hope to welcome you back sometime in the near future. Kind Regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was absolutely perfect: great choices for breakfast, lunch, and dinner. The grounds of the hotel remind stories from Arabian Nights. The staff is incredibly friendly, helpful, and always ready to accommodate. Strongly recommend.
Stayed 6 nights in Jun 2021
Response from Hotel Management on 7 Jul 2021
Dear Guest, , We thank you for spending your holiday with Movenpick resort, Sharm el Sheikh, for sharing your experience and for your recommendations. We are thrilled to know that you found everything was absolutely perfect: great choices for breakfast, lunch, and dinner & staff is incredibly friendly, helpful. Our entire team is looking forward to welcoming you again and from our side, we will definitely do our best to make your next stay even more enjoying and memorable. Best Regards,

10/10 Excellent

Verified traveller

Stayed 4 nights in May 2021
Response from Hotel Management on 9 Jun 2021
Dear Guest, It is great pleasure of ours to thank you for choosing to spend your recent holiday here with us. We appreciate you taking the time to rate our Resort. Hope to welcome you back sometime soon. Kind Regards,

8/10 Good

Yaron

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice views. good value. somewhat remote location
nice views. located about 15-20min walk from the main promenade of Naama bay. rooms are somewhat old but overall in good condition. The dinner service in the half-board is more about quantity than quality. The paid Indian restaurant is excellent. good wifi. staff is competent but did not go out of their way in service 
Stayed 3 nights in Apr 2021
Response from Hotel Management on 23 Apr 2021
Dear Yaron, Thank you for choosing to spend your holiday in Movenpick Resort Sharm-El-Sheikh. We appreciate you taking time to write a review, to share your experience about your stay. We are delighted to read that you were satisfied with location of the hotel, room in good condition, excellent Indian restaurant, good WI-FI. On behalf of the whole team, hasten to inform you: we are looking forward to have the privilege of welcoming you again and again in Mövenpick Resort, Sharm-el-Sheikh. Best Regards,

8/10 Good

Verified traveller

Stayed 3 nights in Mar 2021
Response from Hotel Management on 31 Mar 2021
Dear Guest, It is great pleasure of ours to thank you for choosing to spend your recent holiday here with us. We appreciate you taking the time to rate our Resort. Hope to welcome you back sometime soon. Kind Regards,

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
At first, I had a major argument with the reception because i booked a room
Stayed 1 night in Jan 2021
Response from Hotel Management on 16 Feb 2021
Dear Guest, First of all let us seize the opportunity and thank you for taking some of your precious time to write a review. Thank you so much for your honest opinion. We really do respect all your personal expectations while traveling. We are very concerned regarding your check-in experience in our resort. It is very sad that we did not realize the deep sadness of yours while you were still in house. We truly hope that you won’t judge our property by this experience and will have an honor of welcoming you back in our resort. Best Regards

2/10 Terrible

Verified traveller

Stayed 4 nights in Dec 2020
Response from Hisham Demery General Manager of Movenpick Resort on 8 Jan 2021
Dear Guest, First of all, we would like to thank you for choosing Mövenpick Resort for your recent stay. We appreciate taking some of your precious time to rate our resort. We are very concerned regarding your holiday experience in our resort and also with the disappointment you express while speaking about your vacation. We truly regret that we did not meet your expectations. It is very sad that we did not realize the deep sadness of yours while you were still in house. Please, accept our sincere apology. We truly hope that you won’t judge our property by this experience and will have an honor of welcoming you back in our resort. Best Regards

10/10 Excellent

Ihab

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wish could visit monthly.
Relaxing unique and COVID safe all you need in a resort. They have reopened after four months of closure and diligently working to please every visitor. Shears El Sheik has best snorkeling and diving and all the city is dedicated to pleasing tourists and maintaining a high level of cleanliness
Stayed 4 nights in Oct 2020
Response from Hisham Demery General Manager of Movenpick Resort on 31 Oct 2020
Dear Ihab, We would like to thank you for spending your holiday with Movenpick resort, Sharm el Sheikh, for sharing your experience and for your recommendations. We are thrilled to know that you considered our hotel to be the best hotel for snorkeling and diving! We are pleased to read that you were happy with everything! We are proud to share with you that it is our passionate and dedicated team who continuously strive to deliver our guests the best service. As such, we gladly share all of your wonderful comments with our team, which we know will only continue to inspire them. Our entire team is looking forward to welcoming you again and from our side will definitely do our best to make your next stay even more enjoyable and memorable in Mövenpick Resort Sharm El Sheikh . Best Regards

10/10 Excellent

Muhammad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2020
Response from Hotel Management on 24 Sept 2020
Dear Muhammad, It is great pleasure of ours to thank you for choosing to spend your recent holiday here with us. We appreciate you taking the time to rate our Resort. Hope to welcome you back sometime soon. Kind Regards,