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Steigenberger Alcazar

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Featured image
On the beach, white sand, sun-loungers, beach umbrellas
On the beach, white sand, sun-loungers, beach umbrellas
On the beach, white sand, sun-loungers, beach umbrellas
3 outdoor pools, pool umbrellas, pool loungers

Overview of Steigenberger Alcazar

Steigenberger Alcazar

5.0 star property

4.5/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • All-inclusive
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays
  • Hand sanitiser provided
Nabq Bay, Sharm el Sheikh, South Sinai Governorate

Explore the area

  • Popular LocationNabq Bay9 min walk
  • Popular LocationNabq Protected Area6 min drive
  • Popular LocationRehana Beach9 min drive
  • AirportSharm El Sheikh (SSH-Sharm El-Sheikh Intl.)14 min drive

Choose dates to view prices

About this area

Sharm El Sheikh

Located in Sharm El Sheikh, Steigenberger Alcazar is on the beach. Hollywood Sharm El Sheikh and Cleo Park are local attractions and those in the mood for shopping can visit SOHO Square and Sharm Old Town.
Visit our Sharm El Sheikh travel guideOpens in a new window
Map

What's nearby

  • Nabq Bay - 9 min walk
  • Nabq Protected Area - 6 min drive
  • Rehana Beach - 9 min drive
  • Jackson Reef - 14 min drive
  • Shark Bay - 15 min drive

Getting around

  • Sharm El Sheikh (SSH-Sharm El-Sheikh Intl.) - 14 min drive

Restaurants

  • La Maison — 1 min walk
  • Limoni — 1 min walk
  • White Elephant Thai Restaurant and Sushi Bar - 6 min walk
  • Sea Horse - 12 min walk
  • Beach bar - 14 min walk

About this property

Steigenberger Alcazar

Upscale hotel on the beach, with 3 outdoor swimming pools
Catch some rays at the beach or spend the day relaxing at Steigenberger Alcazar's full-service spa. Then enjoy a meal at one of the hotel's 7 restaurants. All 610 shared rooms feature free WiFi and 24-hour room service. For a bit of entertainment, plasma TVs come with satellite channels, and guests will also appreciate thoughtful touches such as bathrobes and slippers.
Steigenberger Alcazar offers 610 forms of shared accommodation with minibars and a safe. Rooms open to balconies or patios. 32-inch Plasma televisions come with satellite channels. Bathrooms include a combined bath/shower unit with a rainfall showerhead, bathrobes, slippers and bidets.

This Sharm El Sheikh hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

3 outdoor swimming pools and 3 hot tubs are on site. In addition to a kids' pool, other recreational amenities include an outdoor tennis court, a sauna and a fitness centre.

Guests aged under 14 years old are not allowed in the health club, fitness facility or hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Mivida SPA has 9 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam.

The spa is open daily.

All-inclusive details

All-inclusive room rates at Steigenberger Alcazar are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global), COVID-19 Guidelines (CDC) and COVID-19 Guidelines (WHO)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available through room service
Reservations are required for the use of certain on-site facilities
On-site PCR COVID-19 testing is available for a USD 80 on-site COVID-19 testing (PCR screening) is available for a fee
At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 18 and over, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 18 and over; guests must have received complete vaccination at least 5 days prior to check-in
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Extended parking on site
  • Limited on-site parking
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service
  • Shopping centre shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 6:30 AM–10:00 AM
  • 7 restaurants and 7 coffee shops
  • 3 poolside bars, 1 beach bar and 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 3 outdoor pools
  • 3 hot tubs
  • Aerobics classes
  • Arcade/games room
  • Basketball
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Karaoke
  • Outdoor tennis court
  • Pilates classes
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Steam room
  • Tennis
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/games room
  • Children's club (surcharge)
  • Children's pool
  • Free cots/infant beds
  • Corner/local shop
  • In-room childcare (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Arabic
  • English
  • French
  • German
  • Italian
  • Russian

Business services

  • Business centre
  • Conference centre
  • Meeting rooms - 2

Outdoors

  • BBQ grill(s)
  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 9 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating

Bathroom

  • Dressing gowns
  • Bidet
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shower/bath combination

Entertainment

  • 32-inch plasma TV
  • Satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar

Outdoor space

  • Balcony or patio

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Shared accommodations
  • Slippers
  • Soundproofing
  • Turndown service

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Policies

Check-in

Check-in from 2 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 18 and over, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 18 and over; guests must have received complete vaccination at least 5 days prior to check-in
For more details, please contact the property using the information on the booking confirmation
Guests will receive an email from the property with reservation deposit payment instructions for any bookings where payment for the stay will be made on site instead of at the time of booking. The reservation deposit is payable by credit card via a secure link and due within 24 hours of receiving the email.
A birth certificate should be presented for children younger than age 14.

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to March 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: USD 23 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property advises that proper swim attire is required to access the pool and the beach.
This property enforces a smart-casual dress code at its restaurants.

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 14 years old are not allowed in the health club, fitness facility or hot tub

Property is also known as

Steigenberger Alcazar Hotel
Steigenberger Alcazar Sharm El Sheikh
Steigenberger Alcazar
Steigenberger Alcazar Sharm El Sheikh, Egypt - Nabq Bay
Steigenberger Alcazar All Inclusive Sharm el Sheikh
Steigenberger Alcazar All Inclusive
Steigenberger Alcazar Hotel Sharm el Sheikh
Steigenberger Alcazar Hotel
Steigenberger Alcazar Sharm El Sheikh
Steigenberger Alcazar Hotel Sharm El Sheikh

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 57 out of 80 reviews
5 - Excellent 71%
Rating 4 - Good. 12 out of 80 reviews
4 - Good 15%
Rating 3 - Okay. 6 out of 80 reviews
3 - Okay 8%
Rating 2 - Poor. 3 out of 80 reviews
2 - Poor 4%
Rating 1 - Terrible. 2 out of 80 reviews
1 - Terrible 3%

4.7/5

Cleanliness

4.4/5

Staff & service

4.3/5

Amenities

4.6/5

Property conditions & facilities
Write a review

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is absolutely amazing. One cannot ask for anything more. It’s like heaven on earth. You get treated like royalty and the amenities are unsurpassed. Will definitely go back again and again.
Stayed 3 nights in Dec 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 stars is not enough to rate this property. It truly far exceeds any expectations. No detail is overlooked. The staff is so attentive and accomodating. No request was an issue. Special mention to Omnia who works with Guest Services. She anticipated our every need and helped us with things we did not even think to ask for. She has made our experience outstanding.
Stayed 4 nights in Nov 2021

2/5 Poor

Travelled with partner
Disliked: Amenities
This resort may have a great name however the quality of services and staff professionalism is not as good as the brand name. Internet is not available in every room and area ! and it is very very weak .
Stayed 5 nights in Oct 2021

4/5 Good

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Property is great top 3 in sharm no questions, rooms are clean, atmosphere in the hotel is relax and chill, receptionists are the worse part of the hotel, they think they are running the World Bank or something. Food is great in sharm standards. If your aim is beach swimming its not ideal. But i would definitely rebook this hotel for part of my trip in sharm if i ever came again
Stayed 3 nights in Sep 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing trip
It is was fantastic stay. All services, food, room , facilities, cleanliness and warm hospitality from all staff was amazing and Fantastic. For sure I will repeat it again
Stayed 1 night in Sep 2021