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Overview of Steigenberger Alcazar

Photo gallery

On the beach, white sand, sun-loungers, beach umbrellas
On the beach, white sand, sun-loungers, beach umbrellas
On the beach, white sand, sun-loungers, beach umbrellas
On the beach, white sand, sun-loungers, beach umbrellas
3 outdoor pools, pool umbrellas, pool loungers

Steigenberger Alcazar

5 out of 5

4.5/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • All-inclusive
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

    Popular LocationNabq Bay9 min walk
    Popular LocationNabq Protected Area6 min drive
    Popular LocationRehana Beach12 min drive
    AirportSharm El Sheikh (SSH-Sharm El-Sheikh Intl.)14 min drive

Choose dates to view prices

  • Junior Suite

    Photos of Junior Suite

    Room amenities

    • 1184 sq ft
    • Sea view
    • Sleeps 2
    • 1 King Bed
    More detailsJunior Suite

  • Superior Room, Garden View

    Photos of Superior Room, Garden View

    Room amenities

    • 495 sq ft
    • Sleeps 2
    • 1 Queen Bed OR 2 Single Beds
    More detailsSuperior Room, Garden View

  • Family Room, Partial Sea View (Deluxe)

    Photos of Family Room, Partial Sea View (Deluxe)

    Room amenities

    • 624 sq ft
    • Sea view
    • Sleeps 4
    • 1 Queen Bed and 2 Double Sofa Beds
    More detailsFamily Room, Partial Sea View (Deluxe)

  • Superior Room, Partial Sea View

    Photos of Superior Room, Partial Sea View

    Room amenities

    • 495 sq ft
    • Sea view
    • Sleeps 2
    • 1 Queen Bed OR 2 Single Beds
    More detailsSuperior Room, Partial Sea View

  • Superior Room, Pool View

    Photos of Superior Room, Pool View

    Room amenities

    • 495 sq ft
    • Sleeps 2
    • 1 Queen Bed OR 2 Single Beds
    More detailsSuperior Room, Pool View

  • Family Room (Deluxe Swim-Up)

    Photos of Family Room (Deluxe Swim-Up)

    Room amenities

    • 624 sq ft
    • Sleeps 4
    • 1 Queen Bed and 2 Double Sofa Beds
    More detailsFamily Room (Deluxe Swim-Up)

  • Superior Room (Swim-Up)

    Photos of Superior Room (Swim-Up)

    Room amenities

    • 495 sq ft
    • Sleeps 2
    • 1 Queen Bed OR 2 Single Beds
    More detailsSuperior Room (Swim-Up)

  • Family Room, Pool View (Deluxe)

    Photos of Family Room, Pool View (Deluxe)

    Room amenities

    • 624 sq ft
    • Sea view
    • Sleeps 4
    • 1 Queen Bed and 2 Double Sofa Beds
    More detailsFamily Room, Pool View (Deluxe)

  • Executive Suite

    Photos of Executive Suite

    Room amenities

    • 1518 sq ft
    • Sea view
    • Sleeps 2
    • 1 King Bed
    More detailsExecutive Suite

  • Suite

    Photos of Suite

    Room amenities

    • 990 sq ft
    • Sea view
    • Sleeps 2
    • 1 King Bed
    More detailsSuite

  • Family Room, Garden View (Deluxe)

    Photos of Family Room, Garden View (Deluxe)

    Room amenities

    • 624 sq ft
    • Sleeps 4
    • 1 Queen Bed and 2 Double Sofa Beds
    More detailsFamily Room, Garden View (Deluxe)

  • Luxury Villa

    Photos of Luxury Villa

    Room amenities

    • 2325 sq ft
    • Sea view
    • Sleeps 4
    • 4 King Beds
    More detailsLuxury Villa

About this area

Sharm El Sheikh

Located in Sharm El Sheikh, Steigenberger Alcazar is on the beach. Shoppers can check out SOHO Square, while everyone can enjoy the natural beauty of Nabq Bay and Shark's Bay.
Visit our Sharm El Sheikh travel guide
View in a map
Map
Popular Location

What's nearby

  • Nabq Bay - 9 min walk
  • Nabq Protected Area - 6 min drive
  • Rehana Beach - 12 min drive
  • Jackson Reef - 14 min drive
  • Montazah Beach - 15 min drive

Getting around

  • AirportSharm El Sheikh (SSH-Sharm El-Sheikh Intl.) - 14 min drive

Restaurants

  • La Maison — 1 min walk
  • Limoni — 1 min walk
  • White Elephant Thai Restaurant and Sushi Bar - 6 min walk
  • Sea Horse - 12 min walk
  • Beach bar - 14 min walk

About this property

Steigenberger Alcazar

Upscale hotel on the beach, with 3 outdoor swimming pools
Catch some rays at the beach or spend the day relaxing at Steigenberger Alcazar's full-service spa. Then enjoy a meal at one of the hotel's 7 restaurants. All 610 shared rooms feature free WiFi and 24-hour room service. For a bit of entertainment, plasma TVs come with satellite channels, and guests will also appreciate thoughtful touches such as bathrobes and slippers.
Steigenberger Alcazar offers 610 forms of shared accommodation with minibars and a safe. Rooms open to balconies or patios. 32-inch Plasma televisions come with satellite channels. Bathrooms include a combined bath/shower unit with a rainfall showerhead, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

3 the outdoor swimming pools and 3 hot tubs are on site. In addition to a kids' pool, other recreational amenities include an outdoor tennis court, a sauna and a fitness centre.

Guests aged under 14 years old are not allowed in the health club, fitness facility or spa tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Mivida SPA has 9 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam.

The spa is open daily.

All-inclusive details

All-inclusive room rates at Steigenberger Alcazar are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Extended parking on site (surcharge)
  • Limited on-site parking
  • Electric car charging station on site
  • On-site parking is wheelchair accessible
  • 24-hour pick-up airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service
  • Shopping centre shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 6:30 AM–10:00 AM
  • 7 restaurants and 7 coffee shops
  • 3 poolside bars, 1 beach bar and 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 3 outdoor pools
  • 3 hot tubs
  • Aerobics classes
  • Arcade/games room
  • Basketball
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Karaoke
  • Outdoor tennis court
  • Pilates classes
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Steam room
  • Tennis
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/games room
  • Children's club (surcharge)
  • Children's pool
  • Dry cleaning service
  • Free cots/infant beds
  • Corner/local shop
  • In-room childcare (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Gift shop/newsstand
  • Corner/local shop
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • French
  • German
  • Italian
  • Russian

Business services

  • 2 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • BBQ grill(s)
  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 9 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Designated smoking areas

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Ceiling fan
  • Free cots/infant beds
  • Heating

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shower/bathtub combination

Entertainment

  • 32-inch plasma TV
  • Satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar

Outdoor space

  • Balcony or patio

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Shared accommodations
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in from 2 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests will receive an email from the property with reservation deposit payment instructions for any bookings where payment for the stay will be made on site instead of at the time of booking. The reservation deposit is payable by credit card via a secure link and due within 24 hours of receiving the email.
A birth certificate should be presented for children younger than age 14. F

Renovations and closures

The following facilities or services will be unavailable from September 9 2020 to March 1 2021 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: USD 23 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property advises that proper swim attire is required to access the pool and the beach.
This property enforces a smart-casual dress code at its restaurants.

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 14 years old are not allowed in the health club, fitness facility or spa tub

Property is also known as

Steigenberger Alcazar Hotel
Steigenberger Alcazar Sharm El Sheikh
Steigenberger Alcazar
Steigenberger Alcazar Sharm El Sheikh, Egypt - Nabq Bay
Steigenberger Alcazar All Inclusive Sharm el Sheikh
Steigenberger Alcazar All Inclusive
Steigenberger Alcazar Hotel Sharm el Sheikh
Steigenberger Alcazar Hotel
Steigenberger Alcazar Sharm El Sheikh
Steigenberger Alcazar Hotel Sharm El Sheikh

Frequently asked questions

Can I cancel my reservation for free at Steigenberger Alcazar and receive a full refund?
Yes, Steigenberger Alcazar offers free cancellation on select room rates, because flexibility matters! Please refer to Steigenberger Alcazar cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Steigenberger Alcazar?
As of 16 Jan 2021, prices found for a 1-night stay for 2 adults at Steigenberger Alcazar on 17 Jan 2021 start from £121, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Steigenberger Alcazar have a pool?
Yes, this property has 3 outdoor pools and a children's pool.
Is Steigenberger Alcazar pet-friendly?
No, pets are not allowed at this property.
How much is parking at Steigenberger Alcazar?
Self-parking is free at this property.
What time is check-in at Steigenberger Alcazar?
Check-in is from 2 PM - midnight.
What time is check-out at Steigenberger Alcazar?
Checkout is at noon.
Does Steigenberger Alcazar provide a shuttle to the airport?
Yes, there's a shuttle from the airport to the hotel. A fee of USD 23 per person applies.
Are there all-inclusive benefits at Steigenberger Alcazar?
Some rate plans available at this hotel are all-inclusive.
Where is Steigenberger Alcazar located?
Nestled on the beach, this Sharm El Sheikh hotel is 0.5 mi (0.8 km) from Nabq Bay and 2 mi (3.2 km) from Nabq Protected Area. Rehana Beach and Montazah Beach are also within 9 miles (15 km).
4.5
Wonderful
Rating 5 - Excellent. 46 out of 63 reviews
5 - Excellent 73%
Rating 4 - Good. 9 out of 63 reviews
4 - Good 14%
Rating 3 - Okay. 5 out of 63 reviews
3 - Okay 8%
Rating 2 - Poor. 2 out of 63 reviews
2 - Poor 3%
Rating 1 - Terrible. 1 out of 63 reviews
1 - Terrible 2%

4.7/5

Cleanliness

4.5/5

Staff & service

4.2/5

Amenities

4.7/5

Property conditions & facilities

1/5 Terrible

Stayed 4 nights in Dec 2020

3/5 Okay

Travelled with family, Travelled with group
Happy face iconLiked: Cleanliness, property conditions & facilities
New property. Nicely done. Beautiful grounds, pools etc. Also rooms are comfortable. They need to work on quality of service and quality of the food and the overall menus. While everything looks good, the fact is it stops there. It looks good. One thing that needs to be clarified is that while they do have a dive center, you cannot dive there and will be driven to their other center which is in a 3 star hotel. Frankly the dive center is over priced, and the service is below that of other centers in Sharm. So if ure gonna be driven to other locations, you might as well dive with other centers which will give u better service and better rates.
Stayed 3 nights in Oct 2019

3/5 Okay

Travelled with partner
Happy face iconLiked: Cleanliness, amenities
We loved the decor and the covered beach beds/huts on the beach. Service was great once you got the attention of someone - GREAT. The food in the Lebanese (Amoud) and Italian (Limoni) restaurants were outstanding. As vegans, we appreciated the separate vegetarian/vegan menu at Amoud - although the staff did not seem to know which dishes were truly vegan so we did the best we could. The beds were comfortable too. I made the booking with an Expedia representative because, while I was travelling with my husband, his company was paying for his airfare. I needed to purchase only my airfare but needed the room to be for both of us. Expedia notified with property of this - I saw the notification on our reservation - BUT told me that the room rate would be the same for either one or both of us. So you can imagine my unpleasant surprise when we were told that we had to pay an extra US$174 for my husband to stay in the room with me. To say that we were upset and disappointed would be an understatement. You would have thought that Expedia would know that there is a difference in room rate for one versus two people.
Stayed 2 nights in Oct 2019

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed in the hotel for 6 days I booked garden view room but they upgraded my room to sea view , amazing hotel very friendly staff good variety of foods , welcoming and active animation staff ,beautiful views Looking forward to come back I recommend the hotel to all :)
Stayed 6 nights in Sep 2019

3/5 Okay

Travelled with partner
Happy face iconLiked: Cleanliness
Sad face IconDisliked: Staff & service, amenities
Dishonestly tried to give me a garden view while we had paid premium to get a sea views, took an hour of negotiation upon arrival to resolve. Food is terrible in all restaurants except for breakfast. Concierge messed up our diving reservations.. We only had one day for that. Lastly, the staff have a bad attitude and beg your for tips in the hotel!
Stayed 2 nights in Sep 2019

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