Ratings based on 122 Verified Reviews

4.2 out of 5
83% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4out of 5
Recommended
for Families
by A verified traveller from Abu Dhabi

Large resort and good location

Posted 07-Jan-2017
Pros: outdoor facilities
Cons: food not attractive
Location: good location
Rooms have good size but old furniture. Food not attractive as 5 stars! location is very good half way between Center and Airport, but you may not need to leave the resort, you have everything you need.
Comment from Hotel Management
12-Jan-2017 by Azmi Sami , Hotel Management
Dear Yves, It was lovely to hear that you enjoyed your recent stay with us here at Grand Rotana Resort & Spa-Sharm El Sheikh . Thank you for taking the time to let us know, it is always very rewarding for us. Should your plans bring you back to Grand Rotana Resort & Spa-Sharm El Sheikh I do hope that I will have the opportunity to welcome you back. With kind regards, Azmi Sami, General Manager.
5out of 5
Recommended
for Everyone
by A verified traveller

ONE OF THE BEST EXPERIENCES EVER - EGYPT

Posted 08-Dec-2016
Pros: Lodging, restaurants, animation, resort, customer service and all staff members
Cons: None
Location: Near Neama Bay which is the best outing and shopping place in Sharm El Sheikh
This is a really great hotel located in an amazing area near to Neama Bay (shopping and outing area) and it has a very professional staff, know what they do, they are welcoming, nice, patient, smiling, helpful, generous and polite. Money paid are way cheap in comparison to services received of lodging, restaurants, resort and all other types of services. I strongly recommend anyone who is heading to Sharm El Sheikh soon to try this incredible experience with their every night fun programs and all the services that I have to say it's literally a high level one.
Comment from Hotel Management
09-Dec-2016 by Mohamed Dawood, Hotel Management
Dear Guest, Thank you for choosing Grand Rotana Resort & Spa-Sharm El Sheikh for your stay in Sharm El Sheikh We make every effort to ensure your expectations are exceeded and I sincerely appreciate that you have taken the time to share your personal experience and recognize our endeavors. It gives me great pleasure to read that you enjoyed the prime location of the hotel. I would also like to thank you for acknowledging the level of service provided by my colleagues and they are equally happy to hear that their efforts are well appreciated. It is through feedback such as yours that we are able to maintain and enhance our services and we look forward to welcoming you back in the near future
4out of 5
by A verified traveller

This traveller left a rating score only Posted 23-Oct-2016 on Hotels
5out of 5
by A verified traveller

Posted 12-Oct-2016 on Hotels
İş amaçlı gittiğim Mısır da 2 günlük tatil için gittim . Her yönüyle mükemmel,tavsiye ederim .
Comment from Hotel Management
09-Dec-2016 by General Manager, Hotel Management
Dear Guest, Thank you for choosing Grand Rotana Resort & Spa-Sharm El Sheikh for your stay in Sharm El Sheikh We make every effort to ensure your expectations are exceeded and I sincerely appreciate that you have taken the time to share your personal experience and recognize our endeavors. It gives me great pleasure to read that you enjoyed the prime location of the hotel. I would also like to thank you for acknowledging the level of service provided by my colleagues and they are equally happy to hear that their efforts are well appreciated. It is through feedback such as yours that we are able to maintain and enhance our services and we look forward to welcoming you back in the near future
5out of 5
by A verified traveller

TOTAL satisfied and relaxation

Posted 20-Sep-2016 on Hotels
It was perfect of perfectness , total complete satisfied with the high level of quality and services that is rarey been found in sharm al shaikh Keep it up and Rotana will be of top leaders then
4out of 5
by A verified traveller

This traveller left a rating score only Posted 11-Sep-2016 on Hotels
5out of 5
by khaled

This traveller left a rating score only Posted 29-Aug-2016 on Hotels
4out of 5
by Mohammad

This traveller left a rating score only Posted 09-Aug-2016 on Hotels
4out of 5
by Reyadh

This traveller left a rating score only Posted 01-May-2016 on Hotels
5out of 5
Recommended
for Everyone
by A verified traveller

Great trip to Sharm El Sheikh

Posted 23-Jan-2016
My stay was very pleasant. The sea view was great! I was very pleased with the room service/food to include the morning breakfast. The beach services were supportive and attentive to the needs of all guest.
Comment from Hotel Management
09-Dec-2016 by Mohamed Dawood, Hotel Management
Dear Guest, Thank you for choosing Grand Rotana Resort & Spa-Sharm El Sheikh for your stay in Sharm El Sheikh We make every effort to ensure your expectations are exceeded and I sincerely appreciate that you have taken the time to share your personal experience and recognize our endeavors. It gives me great pleasure to read that you enjoyed the prime location of the hotel. I would also like to thank you for acknowledging the level of service provided by my colleagues and they are equally happy to hear that their efforts are well appreciated. It is through feedback such as yours that we are able to maintain and enhance our services and we look forward to welcoming you back in the near future