Perched in serene surroundings, this architectural marvel offers a tranquil escape with breathtaking views of Shanghai. Delight in exceptional dining on the 52nd floor and personalised service that makes every moment unforgettable.
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 16
Check-out
Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests are required to present valid QR health and travel codes at check-in; or, present a certificate of quarantine.
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for CNY 408.1 per night.
Free cots are available on request at the property
Payment types at the property
Important information
Optional extras
Fee for buffet breakfast: from approximately CNY 265 for adults and from CNY 133 for children
Self-parking fee: CNY 128 per night
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: CNY 408.1 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.
We should mention
Pool access available from 6:00 AM to 10:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
National rating
Property class, provided by our rating system, is based on property type, amenities and services.
Frequently asked questions
Does The Ritz-Carlton Shanghai, Pudong have a pool?
Yes, this property has 2 Indoor pools. Pool access is from 6:00 AM to 10:00 PM.
How much does it cost to stay at The Ritz-Carlton Shanghai, Pudong?
As of 21 May 2026, prices found for a 1-night stay for 2 adults at The Ritz-Carlton Shanghai, Pudong on 24 May 2026 start from £293, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is The Ritz-Carlton Shanghai, Pudong pet-friendly?
No, pets are not allowed at this property.
How much is parking at The Ritz-Carlton Shanghai, Pudong?
Self-parking is available for CNY 128 per night.
What time is check-in at The Ritz-Carlton Shanghai, Pudong?
Check-in start time: 3:00 PM; check-in end time: anytime.
What time is check-out at The Ritz-Carlton Shanghai, Pudong?
Checkout is at noon. Late checkout is available for a fee (subject to availability).
Where is The Ritz-Carlton Shanghai, Pudong located?
Located in Downtown Shanghai, this luxury hotel is within a 10-minute walk of Pudong Riverside Promenade and Park, Super Brand Mall and Jin Mao Tower. Lujiazui Jingting and Oriental Pearl Tower are also within 1 mi (2 km). Lujiazui Station is 9 minutes by foot and South Pudong Road Station is 12 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The service and staff were excellent. The club lounge was fantastic and the view from the room incredible.
Randy
Stayed 1 night in Oct 2025
Verified
10/10 Excellent
Nicholas
2 Jan 2026
Liked: Cleanliness, staff & service, amenities
We had an amazing one night stay at The Ritz Carlton, they pulled out all the stops for us, a heart shaped mousse cake to celebrate our honeymoon, rose petals in the room, they opened up a separate room at breakfast so we could have a window view and they even etched our room cards with special messages as a keepsake. Amazing service and very friendly.
This was the best hotel stay I have ever experienced. Check-in, service, cleanliness, facilities were all 5-stars.
Clark
Stayed 3 nights in Jul 2025
Verified
10/10 Excellent
Marie
2 Jan 2026
Liked: Cleanliness, staff & service, amenities
The Carlton is nothing but the best!!! Shanghai Ritz Carlton was clean and very friendly. Always a good selection for staying overseas. I love the ritz hotels!!
My husband and I had a great experience in Shanghai. The front desk super friendly and helpful!! Crystal was really nice when we checked in and she even send a little cake for my birthday- definitely will come back to Shanghai. Ohhh and you can not miss the FLAIR has the best views!! Now Back home to USA
Staff were wonderful, the view of the Bund and Pearl tower was gorgeous and the amenities in the room were top notch. Had a very enjoyable stay - will come again.
There is nothing bad to say about this property. Beautiful rooms with the most incredible bathroom. The view of the Bund was amazing.
We were greeted by a wonderful host called An who couldnt do enough for you. She made us feel so welcome. I would 100% return.
Staffs at the front desk and the lounge have been nothing but lovely. They’re helpful, polite and professional.
Our suite was spotless, bed was comfy. Everything was great, nothing to complain about.
We stayed as a couple at mandarin oriental and the ritz. The ritz was more than twice the price, however there was a different. The location is supreme, apart of IFC mall and above the lujiazui metro station. Also the views are supreme throughout the hotel. Breakfast was better, including the view from breakfast but also slightly more choices for food and drinks. The service was better in that there was English speaking staff in all parts of the hotel. Check in was very busy for new years so we didn’t get a tour of the hotel like usual, but check out was very good. Flair bar is exceptional. The negative is that it is expensive vs some of the other options, however the views and location make it worth it. Base king Room was nicer and bigger than the base king room at the mandarin oriental.
Very satisfactory stay! We were on our honeymoon and they upgraded our room to a higher floor also gave us a bouquet of flowers and welcome cake. Our room had a fantastic view of the 3 towers of shanghai.