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Hyatt Regency Hong Kong, Sha Tin

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Outdoor pool
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains

Overview of Hyatt Regency Hong Kong, Sha Tin

Hyatt Regency Hong Kong, Sha Tin

4.5 out of 5

4.3/5 Excellent

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

  • Popular LocationSha Tin Race Course3 min drive
  • Popular LocationMa On Shan Promenade4 min drive
  • Popular LocationChinese University of Hong Kong10 min drive
  • AirportHong Kong (HKG-Hong Kong Intl.)42 min drive

Choose dates to view prices

About this area

Sha Tin

Located in Sha Tin, Hyatt Regency Hong Kong, Sha Tin is in the suburbs and on the waterfront. Victoria Harbour and Kowloon Bay are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Tsuen Wan Park and Kowloon Park. Travelling with kids? Consider Ocean Park, or check out an event or a game at Happy Valley Race Course.
Popular Location

What's nearby

  • Sha Tin Race Course - 3 min drive
  • Ma On Shan Promenade - 4 min drive
  • Prince of Wales Hospital - 6 min drive
  • Tai Po Kau Nature Reserve - 8 min drive
  • Chinese University of Hong Kong - 10 min drive

Getting around

  • Hong Kong University Station - 4 min walk
  • Hong Kong International Airport (HKG) - 34 min drive

Restaurants

  • Cafe — 1 min walk
  • Sha Tin 18 — 1 min walk
  • Chung Chi College Staff Club - 9 min walk
  • Ladies Purse - 19 min walk
  • Food Lab - 4 min drive

About this property

Hyatt Regency Hong Kong, Sha Tin

Family-friendly hotel with 2 restaurants and full-service spa
This hotel features 2 restaurants, a full-service spa and an outdoor pool. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include 2 bars/lounges, a 24-hour fitness centre and a poolside bar. All 562 rooms feature thoughtful touches such as bathrobes and slippers, plus free WiFi, free wired Internet and TVs with cable channels. Other amenities available to guests include 24-hour room service, minibars and rainfall showerheads.
Hyatt Regency Hong Kong, Sha Tin offers 562 forms of accommodation with minibars and a safe. Cable televisions are provided. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

This Sha Tin hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

An outdoor pool, a children's pool and a spa tub are on site. Other recreational amenities include an outdoor tennis court, a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Melo Spa. Services include facials, body wraps, body scrubs and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of GBAC STAR (Hyatt)

Social distancing

Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (HKD 224 per day)
  • Wheelchair-accessible parking available
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: HKD 242 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges and 1 poolside bar
  • Free daily reception
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Bike rentals
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • Hot tub
  • Steam room
  • Tennis

Family friendly

  • Babysitting/childcare (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Supervised childcare/activities (surcharge)

Conveniences

  • Ballroom
  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • English

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms 12

Outdoors

  • Garden
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shower

Entertainment

  • TV channels
  • TV

Food and drink

  • Free bottled water
  • In-room dining only
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests may be subject to health screenings for COVID-19 at the property.
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: HKD 242 per person (approximately)
  • Self-parking fee: HKD 224 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Set meals are served in guestrooms only (no menus or public dining)

Property is also known as

Hyatt Regency
Hyatt Regency Hong Kong Sha Tin
Hyatt Regency Hotel Sha Tin Hong Kong
Hyatt Regency Sha Tin Hong Kong
Hyatt Sha Tin Hong Kong
Hyatt Regency Hong Kong Sha Tin Hotel Hong Kong
Hyatt Regency Hong Kong Sha Tin Hotel
Hyatt Regency Hong Kong Hotel
Hyatt Regency Hong Kong
Hong Kong Hyatt Regency
Hyatt Regency Hong Kong, Sha Tin Hotel
Hyatt Regency Hong Kong, Sha Tin Sha Tin
Hyatt Regency Hong Kong, Sha Tin Hotel Sha Tin

Frequently asked questions

4.3
Excellent
Rating 5 - Excellent. 463 out of 916 reviews
5 - Excellent 51%
Rating 4 - Good. 336 out of 916 reviews
4 - Good 37%
Rating 3 - Okay. 67 out of 916 reviews
3 - Okay 7%
Rating 2 - Poor. 38 out of 916 reviews
2 - Poor 4%
Rating 1 - Terrible. 12 out of 916 reviews
1 - Terrible 1%

4.3/5

Cleanliness

4.3/5

Staff & service

4.2/5

Amenities

4.3/5

Property conditions & facilities

4/5 Good

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness
It is near the metro station.
Stayed 1 night in Jun 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and environment throughout room and hotel. Very great service in the front desk. Amazing food has been served in the hotel restaurant.
Stayed 2 nights in May 2021

3/5 Okay

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Rooms were excellent. Very comfortable and clean. Restaurant staff (in the Cafe) were poorly trained. Couldn't answer simple questions (ie how much is the set buffet?), poor language skills, poor communication of offers available. One of the staff members actually said "Sorry-its my 1st day".....no reflection on the staff member but disappointing that a place branded as a "Hyatt" allows such undertrained staff to interact with customers and potentially damage the brand.
Stayed 2 nights in May 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the swimming pool!
Stayed 1 night in May 2021

5/5 Excellent

Stayed 1 night in Apr 2021