Interior

Reviews of Pensión La Giraldilla

1 out of 5
Pensión La Giraldilla
Calle Gravina 23, Seville, Seville

Reviews

6.8
Rating 10 - Excellent. 268 out of 840 reviews" "
Rating 8 - Good. 177 out of 840 reviews" "
Rating 6 - Okay. 131 out of 840 reviews" "
Rating 4 - Poor. 115 out of 840 reviews" "
Rating 2 - Terrible. 149 out of 840 reviews" "

7.2/10

Cleanliness

7.2/10

Staff & service

5.4/10

Amenities

6.4/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

4/10 Poor

Alexandra

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No cleaner to change bed sheets or towels. We had to use the same for 4 days. Our light stopped working after the first night so we had to keep the blind open every time we wanted light and had to use our phone torch at night to get around our room. You could hear street noise from outside, although not too bad it would not be good for light sleepers. Room was really small and the bed covers were old. The room seemed clean however there were stains, cracks and dirty corners of walls. There is a damp smell as you walk through the front door and there is no elevator so you have to walk up narrow stairs to get to your room. There is no receptionist however the owners do reply on whatsapp. The doors have to be slammed in order to shut them otherwise they open again and there was a dirty shower curtain on our shower. The one good thing about this property is the location as it is around a 10 minute walk to the centre.
Stayed 3 nights in Mar 2024

10/10 Excellent

Laura

Liked: Cleanliness, amenities
Really nice hostel, great location
Stayed 1 night in Mar 2024

2/10 Terrible

Jossy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DESERVES 0 STARS. I wasn't even able to check in because they were literally impossible to contact in anyway whatsoever, the only reason I didn't sleep outside is thanks to an Expedia agent who found something else for me. AVOID AT ALL COST FOR YOUR OWN SAFETY AND PEACE OF MIND.
Stayed 4 nights in Mar 2024

8/10 Good

Jose

Travelled with partner
Liked: Property conditions & facilities
An automated hostel (I had no physical interaction with anybody), that will let you be happy in Seville. Just don’t expect room service or daily cleaning. It all went well, except for the hours when the reception phone is not answered (apparently before 2 pm).
Stayed 4 nights in Jan 2024

4/10 Poor

Lilian

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The heater was not working, I sent a message on the WhatsApp number no reply.
Stayed 2 nights in Dec 2023

2/10 Terrible

Laura

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Person, who was responsible to give information how to get the key from accommodation, speaks Spanish and Russian. So, I needed help to communicate with her. You can hear the neighbours and smell their smoke. The facilities needs a huge renovation.
Stayed 3 nights in Nov 2023

6/10 Okay

Natasha

Disliked: Amenities
Multiple clients had trouble following instructions to check in. I helped them but it disturbed my evening and I don’t care to play concierge.
Stayed 3 nights in Nov 2023

2/10 Terrible

Marie

Disliked: Cleanliness, staff & service, property conditions & facilities
L’endroit St insalubre et n’est pas se urigaire
Stayed 2 nights in Oct 2023

6/10 Okay

Ayla

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
It's location was optimal,small bathroom, good sized room, towels, linen provided, ac worked, but not all of the amenities that we thought were on offer actually were available.
Stayed 1 night in Aug 2023

2/10 Terrible

Karen

Disliked: Cleanliness, property conditions & facilities
The place was dirty, the photos they use for advertising are either carefully placed or old. The private bathroom was down a small hallway. The shower head, ceiling, and floor around the shower/toilet has mold on them. The shower was so small you hit the sink and toilet while trying to avoid touching the curtain. The bed was ok, but the noise from outside on the street and the room Nextdoor were bad. It said no smoking but the owner smokes and it drifts upstairs. I was on the 3rd floor with a very narrow stair walk up - not normally a problem For me but if there were a fire that’s the only way out! The site says multilingual but I wasn’t even sure if the woman was speaking Spanish - I can normally’get by’ by couldn’t understand a word which complicated access for me. I sent 3 messages in Spanish confirming a 10pm arrival and received no instructions, so had to make an expensive call and try to figure it out. If I could have found somewhere else I would have left for my 2 nights. If they cleaned it thoroughly, cleared the mold, decorated, etc it might be better, but I paid way too much for 2 bad nights.
Stayed 2 nights in Sep 2023

4/10 Poor

Nacira

Travelled with family
This place is kind of tacky. The sheet for the double bed was a little small, there’s no trash bin in the bedroom, the room is small so no large enough to move around. One of the side light bulbs was missing. The bathroom is really small as well as the shower. We weren’t given hand towels and the bath towels were very old and even had holes. They really need to upgrade the premises in every way.
Stayed 1 night in Sep 2023

4/10 Poor

Charlie

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

2/10 Terrible

Shuren

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

8/10 Good

Antonin

Liked: Property conditions & facilities
Very decent for the price
Stayed 1 night in Jun 2023

4/10 Poor

Hannah

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in May 2023

6/10 Okay

Alena

Disliked: Property conditions & facilities
Positive: lady waited for us to give us our key . It is close to downtown by foot. Negative: Bathroom has mold .In our room it was a big spider web. Would I stay again? No
Stayed 3 nights in Apr 2023

2/10 Terrible

Vian

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No ability to talk to owner. Couldn’t access keys. Another guest open the key box and the key for our room was broken. Just no service from the hotel at all.
Stayed 3 nights in Sep 2022

2/10 Terrible

Basem

I had booked a night at this hotel, but was then informed by the staff that the hotel is fully booked and so I had to go elsewhere.
Stayed 1 night in Sep 2022

2/10 Terrible

Zvi

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
If the opposite of stars weblack holes I would rate this property with 3 black holes. I arrived at the pension and no one was present to receive me. There was a hand written notice on the door instructing you to call a number. The person who answered did not speak English and there was no other person that did. After several minute of back and forth I understood that I had to punch a code into a box on the door and remove the key to my unit. As soon as I entered the vestibule a strong odor hit me. The smell was musty. I had to go through a second door with a different key. Once I entered this second area and staircase I was bombarded with the smell of rotting garbage. After lugging my luggage to the fourth floor and entering my room I was welcomed by a new odor, mold. The pictures on the hotel site on Expedia are nothing like the real thing. There is no coffee service, no little Cafe, there isn't even soap. The towels were threadbare but the beds were comfortable. Taking a shower is an adventure. The shower stall is 2 food square. The shower curtains are hung on a curtain rod made by an imbecile. Tug on the curtain and the rod breaks apart. While showering the curtains cling to you. Make any move and you shut off the shower because when it's on the handle extends about 8 inches from the wall. By the time you finish struggling through your shower, the bathroom floor is all wet and the floor mat is totally soaked.
Stayed 2 nights in Apr 2022

4/10 Poor

Neel

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Did not receive the service paid for.
We booked the room after looking for two single beds as mentioned in the picture. But they did not offer us the same thing(twin beds) even after informing. At the same price, we find nice hotels in the same area. I hope I will not choose this option again.
Stayed 3 nights in Apr 2022

4/10 Poor

Giorgia

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Knowing that I paid 25€ for a night, I was not expecting much. However, rooms are very small and not clean (the bedsheet had a very strong smell!). Reception doesn't have 24hr service, I spoke to a person by phone for the code to get the key. I stayed in this hotel just for sleeping (late check in & early check out) as it was very closed to the bus station, but I am not sure I'd stay here again.
Stayed 1 night in Jan 2022

6/10 Okay

Verified traveller

Travelled with family
Disliked: Staff & service
Great location, and price that’s about it
It was very difficult to contact the property in order to know how to get the room keys. Team members at hotels seemed quite unprepared for such inconvenience, with Joanna suggesting to use the postcode in front of the phone number provided via the email to contact the property, with another member of staff called me, thinking I was the property. rather than the property itself. At the arrival, the lady in charge of the check in gave me the wrong key number, numbers which are almost impossible to read as the ink on the key rings is almost all gone, making me doing 3 times the stairs leading to the 3rd floor, our floor. Sink and shower are almost nonexistent, with the former too small to be used properly, and the latter without any curtain, thus leading to having water all over the bathroom floor. One of the few positive bites are the location, which is great, the price, and the little interiors of the building, with balconies very much representing the city.
Stayed 5 nights in Dec 2021

2/10 Terrible

Kleber

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The worst
The worst experience ever! I will never be back. Pay more and stay in a better place, it’s worth.
Stayed 3 nights in Nov 2021

4/10 Poor

Anth

Disliked: Cleanliness
Small very basic accommodation. Not very clean. No towels supplied. Noisy. Location is good and central to most things.
Stayed 3 nights in Nov 2021

6/10 Okay

Marcos

Disliked: Cleanliness, staff & service
I only saw a front desk person once.
Stayed 6 nights in Oct 2021

4/10 Poor

Mirjam

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Small, old, as many rooms crammed in as possible, dirty kitchen with open sugar bag. Smelly drains. No reply on phone nr given by Expedia. New ph nr on door, which worked via wa. Clean room and bathroom though and yes great location but value for money terrible. This on khao san rd. Would cost 1/10. Would not stay again as felt really uncomfortable.
Stayed 2 nights in Oct 2021

8/10 Good

Alexander

Liked: Cleanliness
No frills type of place, excellently located and appropriately priced. If your the type that hasnt roughed it up somewhere like the koh san road, spend more and save yourself the bother of writing a snotty review. All things considered Pension la Giraldilla gets a thumbs up from me
Stayed 2 nights in Oct 2021

2/10 Terrible

Mahsa

Stayed 3 nights in Sep 2021

4/10 Poor

David

Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Jul 2021

2/10 Terrible

Verified traveller

I went to that place and it was a sign at the front door saying CLOSED
Stayed 1 night in Jan 2021

8/10 Good

Likke

Fair price
Check-in and check-out only via WhatsApp. Room and bathroom are small but clean, bed has been formed because it has been used too often. There is common room with free koffie, tea, microwave and waterheater. Big pro: location is only 5 min walking from bus station with bus to airport.
Stayed 1 night in Aug 2020

6/10 Okay

Verified traveller

Stayed 5 nights in Mar 2020

8/10 Good

Amyas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
super central and the staff were very friendly
Amazing location, clean place, helpful staff (especially Inez ) Easy to walk to Sevilla Cathedral, to the trains, even to Triana. Would recommend / come back again! Thank you!
Stayed 1 night in Dec 2019

10/10 Excellent

James, England

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff who gave good suggestions of where to go and see and also eat out. Also gave tips of where there was free Flamenco evenings and also free guided city tours. Room was very clean and good value, the hotel itself is in a good location and relatively quiet considering it is in the centre of town.
Stayed 1 night in Dec 2019

10/10 Excellent

stephanie8va

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy bed, amazing staff, very clean place and excellent location
Stayed 1 night in Dec 2019

4/10 Poor

Cristina

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Negative: - Old property, definitely needs some restauration - Super small room - The bathroom and the whole property has a terrible smell of canalization - Bathroom has no ventilation - Dirty walls as they have to be paint several years now, with some awful butterflies as decoration - TV in the room but not working properly - No elevator and the stairs are very narrow Positive - Nice and helpful stuff - Room housekeeping everyday - Not far from bus station and until city centre (Plaza Nueva) it's around 10 min walk
Stayed 2 nights in Nov 2019

8/10 Good

Connie, Orlando

Travelled with family
Liked: Cleanliness, property conditions & facilities
No elevator, old building, there is a 5 € charge per night for the AC. We had to wait half hour for somebody to check us in. I understand someone cannot be there all the time but we arrived around 3 pm not late at night. We were happy that she changed our room which was supposed to be on the third floor to the second floor. Very well located if you travel by bus, 4 mins walk to Plaza de Armas
Stayed 1 night in Oct 2019

8/10 Good

Joseph

Liked: Cleanliness, staff & service
Stayed 4 nights in Sep 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible
Our room had a big water damage and was extremely humid without an outdoor window. It constantly smelled of sewerage in the entire hostel and they charged extra for the air-conditioning. The service was unhelpful and wasn't trying in any way to improve the smell or humidity in the hostel. On top, it wasn't even that cheap to stay here. I would absolutely avoid this hostel!
Stayed 3 nights in Sep 2019

6/10 Okay

David

Liked: Cleanliness
Establishment needs renovation. No elevator. Noisy at night. Close to metro.
Stayed 3 nights in Sep 2019

4/10 Poor

Verified traveller

Disliked: Amenities, property conditions & facilities
I would advice anyone against booking this place in summer and early autumn. The air con costs €5 extra per day.
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service
The location was very good. The shower is too small even for a 10 year boy. After one night I have decided to cancel my 4 nights stay and get another hotel. I couldn’t get any refund because no one was available. I couldn’t even get $15 ($5 per night) that I paid for AC. I was told that no cash in the register.
Stayed 4 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location,a clean basic hostel
Hotel is in a good location in the old city. Easy to walk to most of the major attractions and a few minutes walk from the bus station. The room was a little dated but was well maintained, clean and comfortable.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location
Clean and friendly helpful staff. The location was very good for access to sight seeing & the chance to see a good flamenco show at the flamenco museum around the corner. There were many restaurants & bars in easy walking distance, one of which was El Serranito restaurant, recommended by the hotel, which had good food & wine at reasonable prices.
Stayed 1 night in Jun 2019

8/10 Good

Eva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place for a trip to Sevilla
Suuuper friendly and very helpful staff, great location within the center of the old town of Sevilla. clean rooms.
Stayed 1 night in Jun 2019

10/10 Excellent

Klaus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr gute Lage, zentral gelegen und sehr sauber ! Sehr guter Service und das Personal sehr freundlich!!
Stayed 1 night in Jun 2019

8/10 Good

sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, staff, room, everything was good...and very cheap
Stayed 1 night in Jun 2019

10/10 Excellent

Barry, United Kingdom

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was excellent. Just a few hundred metres from the Cathedral and Real Alcazar. The Reception staff were very helpful. They printed our boarding passes and booked a taxi to the airport, as well as recommending places to eat.
Stayed 1 night in Jun 2019

10/10 Excellent

Patrick

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good small hotel with friendly staff and small clean and comfortable rooms. Central yet close to historic sights and alternative regional bus station. Quiet accommodation
Stayed 1 night in Jun 2019