Title: Enchanted 2BR/2BA, Pets OK! Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Entire cabin # Enchanted 2BR/2BA, Pets OK! Cabin in Sevierville with kitchen and balcony ![Property grounds](https://images.trvl-media.com/lodging/23000000/22350000/22343500/22343467/0475ca4d.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Games room](https://images.trvl-media.com/lodging/23000000/22350000/22343500/22343467/08d74bc1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Fridge, microwave, oven, stovetop](https://images.trvl-media.com/lodging/23000000/22350000/22343500/22343467/3eb5a446.jpg?impolicy=resizecrop&rw=297&ra=fit) ![2 bedrooms, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/23000000/22350000/22343500/22343467/1ae101eb.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Dining](https://images.trvl-media.com/lodging/23000000/22350000/22343500/22343467/0a4ec832.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Amenities - Policies - Location In the heart of Wears Valley, Enchanted Vista offers a serene escape with smoky Mountain views. Enjoy the private jacuzzi and unwind in this spacious cabin that sleeps 8 people, featuring a fully stocked kitchen, high speed Wi-Fi internet and flat screen TVs in all rooms. 8.4 Very good ### Entire cabin 2 bedrooms2 bathroomsSleeps 82000 sq ft ## Popular amenities - - - Dryer - Hot tub - Washer - Pool £269 includes taxes & fees 4 Nov - 5 Nov ## Add dates for prices Check-in Check-out Travellers ## About this property ### Entire place You'll have the entire cabin to yourself and will only share it with other guests in your party. ### Enchanted 2BR/2BA, Pets OK! Experience amazing smoky Mountain views in this premier cabin. Located in Wears Valley with a nearby entrance to the Smoky Mountain National Park. Enjoy the full amenities this home has to offer including jacuzzi, hot tub, pool table, arcade and foosball games, & flat screens TVs in all rooms and high speed wireless Wi-Fi internet. This spacious cabin easily sleeps 8 people and comes with a fully stocked kitchen. Pets are welcome (no cats), fee applies. Enchanted Vista is located in the Preserve Resort and sits at 2,000 feet above sea level, highest elevation of any resort in the area. This location is closer to Cades Cove than any Pigeon Forge or Gatlinburg resort in Tennessee. The Preserve Resort, is perched on a ridge top in the mountains surrounding Gatlinburg, Pigeon Forge, Sevierville and Townsend, TN. Located in the mountains of beautiful Wears Valley, approximately ten minutes from the Great Smoky Mountains National Park. This cabin provides complete privacy and you will feel miles away as you sit back, unwind and take in the breathtaking surroundings. The cabin has a fully stocked kitchen and you can prepare anything from snacks to full-course meals. We also have a charcoal grill if you want to get your grilling on. You are never bored with so many entertainment options this cabin has to offer. Enjoy watching TV in comfort as there is a flat screen TV in every room. There is even an arcade with over 50 classic games for young and old alike. Listen to music on Google Home, play a friendly game of pool or foosball or just hang out in your own private home tub. On hot days head over to the Honeysuckle Meadows to go swimming or fish in the pond. They even rent fishing poles if you forgot yours. In evenings, you can sit in the Resort pavilion and enjoy a beautiful sunset relaxing a rocking chair. You will ever want to leave the cabin! One medium size dog (no cats please) is welcome. Extra cleaning fee of $95 will be charged for each pet plus taxes for up to 5 nights plus $20 for each additional night beyond that. Please contact us ahead of time if you want to bring more than 1 dog. We do ask that dog be crated if left alone in the cabin. Please ask us for our pet policy. You must be at least 21 years of age to rent this home. Water supply is solely from a private well. It's safe to drink but we suggest bringing bottled water. Please be aware that during certain, unspecific times of the year, the well can yield less water than normal, and we ask guests to practice water conservation to avoid loss of water. Furthermore, the hot tub is the most detrimental to water usage and may not be available during certain periods and availability of this amenity cannot be guaranteed. Therefore, please book accordingly as no refunds will be provided. Please note that this home is monitored by a security camera situated at the front door. There are no other cameras at the home. ## Property amenities ### Pool/Spa - Communal pool - Hot tub ### Internet - Available in the cabin: Free WiFi ### Parking and transport - Parking on site ### Kitchen - Coffee/tea maker - Cookware, dishware, and utensils - Dishwasher - Hob - Microwave - Oven - Refrigerator - Toaster ### Bedrooms - 2 bedrooms - Bedsheets provided ### Bathroom - 2 bathrooms - Bathtub or shower - Jetted bathtub - Shower - Towels provided ### Living spaces - Living room ### Entertainment - Smart TV with cable/satellite channels - Video games - Video library ### Outdoor areas - Balcony - Charcoal grill - Garden ### Laundry - Laundry facilities - Washing machine ### Work spaces - Desk chair ### Comfort - Air conditioning - Heating ### Pets - Pet friendly - Welcoming dogs only - Up to 23 kg per pet ### Suitability/Accessibility - Smoke-free property ### Services and conveniences - Iron/ironing board ### Location highlights - In a rural location - In a village - In the mountains - Near a hospital - Near an outlet shopping centre ### Things to do - Arcade/game room - Billiards/pool table - Birdwatching nearby - Fishing nearby - Golfing nearby - Hiking/biking trails nearby - Horseback riding nearby - Hunting nearby - Mountain biking nearby - Mountain climbing nearby - Rafting nearby - Sledding nearby - Swimming nearby - Theme park nearby - Water tubing nearby - Winery tours nearby ### Safety features - No carbon monoxide detector or gas appliances (host has indicated there are no carbon monoxide detectors or gas appliances on the property) - Smoke detector (host has indicated there is a smoke detector on the property) - Security system - Fire extinguisher - Deadbolt lock ### General - Garden - Unit size: 2,000 square feet ## Similar properties ![Fridge, microwave, oven, stovetop](https://images.trvl-media.com/lodging/65000000/64710000/64703200/64703158/df6c30cd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Log Cabin w/Hot Tub & All the Amenities. Close to the Park & Pigeon Forge Wears Valley - Hot tub - Kitchen - Washer - Dryer 8.6 Excellent 30 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-21&endDate=2025-10-22&selected=64703158&PinnedHotelID=64703158&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor spa tub](https://images.trvl-media.com/lodging/23000000/22730000/22729300/22729275/4e88b305.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Cabin 2BR/2BA with Smoky Mountain Views Sevierville - Pool - Hot tub - Kitchen - Washer 8.6 Excellent 100 reviews £277 includes taxes & fees 2 Nov - 3 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=22729275&PinnedHotelID=22729275&HadPinnedHotel=true®ionId=-1&adults=2) ![Smart TV, video games](https://images.trvl-media.com/lodging/21000000/20190000/20188300/20188231/32794c73.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Private 2BR/2BA Cabin with Amazing LeConte Mountain Views Sevierville - Pool - Hot tub - Kitchen - Washer 8.8 Excellent 116 reviews £289 includes taxes & fees 3 Nov - 4 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=20188231&PinnedHotelID=20188231&HadPinnedHotel=true®ionId=-1&adults=2) ![Smart TV, fireplace](https://images.trvl-media.com/lodging/71000000/70490000/70483300/70483202/da72e146.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Log Cabin w/ Amenities. New Hot Tub. Quiet/Close to the Park/Pigeon Forge Wears Valley - Hot tub - Kitchen - Washer - Dryer 9.2 Wonderful 35 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-21&endDate=2025-10-22&selected=70483202&PinnedHotelID=70483202&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/67000000/66960000/66954100/66954013/7d96c511.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Quiet Pet-friendly Cabin Retreat! WIFI + Hot Tub! Pigeon Forge - Hot tub - Kitchen - Washer - Dryer 9.2 Wonderful 67 reviews £351 includes taxes & fees 8 Oct - 9 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-08&endDate=2025-10-09&selected=66954013&PinnedHotelID=66954013&HadPinnedHotel=true®ionId=-1&adults=2) ![Smart TV, fireplace](https://images.trvl-media.com/lodging/67000000/66940000/66935400/66935342/66f54eba.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Amazing Mountain View Cabin with Jacuzzis, Hot Tub & StarlinkWIFI! Pets Welcome! Sevierville - Hot tub - Kitchen - Pet-friendly - Air conditioning 9.0 Wonderful 41 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-21&endDate=2025-10-22&selected=66935342&PinnedHotelID=66935342&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/60000000/59770000/59769700/59769625/ad68080d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Private and Secluded Pet friendly cabin in the Smokies! 2bed/2bath Pigeon Forge - Pool - Hot tub - Kitchen - Washer 10 Exceptional 73 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-21&endDate=2025-10-22&selected=59769625&PinnedHotelID=59769625&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor dining](https://images.trvl-media.com/lodging/67000000/66180000/66171000/66170957/d1d0358d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Free Dollywood Tix/VIEWS/DogFriendly Sevierville - Hot tub - Kitchen - Washer - Dryer 10 Exceptional 60 reviews £277 includes taxes & fees 12 Oct - 13 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-12&endDate=2025-10-13&selected=66170957&PinnedHotelID=66170957&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor dining](https://images.trvl-media.com/lodging/35000000/34520000/34512700/34512680/bae3b715.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Smokin\` View | 2 Bed, 2 Bath Sevierville - Kitchen - Washer - Dryer - Pet-friendly 8.4 Very good 92 reviews £243 includes taxes & fees 23 Oct - 24 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-23&endDate=2025-10-24&selected=34512680&PinnedHotelID=34512680&HadPinnedHotel=true®ionId=-1&adults=2) ![Dining](https://images.trvl-media.com/lodging/101000000/100340000/100331600/100331511/89d77556.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Chelle's Sanctuary: Pet Friendly, Free Attraction Tickets, Hot Tub, Fire Pit, & Great Views Townsend - Hot tub - Kitchen - Washer - Dryer 9.2 Wonderful 5 reviews £480 includes taxes & fees 16 Oct - 17 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-16&endDate=2025-10-17&selected=100331511&PinnedHotelID=100331511&HadPinnedHotel=true®ionId=-1&adults=2) ## Policies ### Check-in Contactless check-in and check-out are available Minimum check-in age - 21 ### Check-out Check-out before 10:00 AM ### Special check-in instructions You will receive an email from the host with check-in and check-out instructions ### Rules Guest are required to disclose pets at the time of the booking. Guest must crate pets when left alone in the cabin. Pictures are required via text or mail once you check in with the pet and crate/pen. ### Pets Pets are allowed Service animals are welcome, and are exempt from fees Welcoming dogs only 1 total (up to 23 kg per pet) Note from host: $95 per pet ### Children and extra beds Children are welcome ### Events No events allowed ### Smoking Smoking is not permitted ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed On-site parties or group events are strictly prohibited Host has indicated that there are no carbon monoxide detectors or gas appliances on the property Host has indicated that there is a smoke detector on the property Safety features at this property include a fire extinguisher, a security system and a deadlock This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room This property is managed through our partner, Vrbo. You will receive an email from Vrbo with a link to a Vrbo account, where you can change or cancel your reservation If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### Property is also known as Enchanted 1br 2ba, Pets Ok Enchanted 1BR/2BA, Pets OK! Cabin Enchanted 1BR/2BA, Pets OK! Sevierville Enchanted 1BR/2BA, Pets OK! Cabin Sevierville Enchanted 1BR/2BA Pets OK MEMORIAL DAY SPECIAL! ## About the area Located in Sevierville, this cabin is in a rural area and near theme parks. Titanic Museum and Dolly Parton's Stampede Dinner Attraction are cultural highlights, and some of the area's activities can be experienced at Ober Gatlinburg Ski Resort and Amusement Park and SkyPark. Dollywood and Ripley's Aquarium of the Smokies are not to be missed. Water tubing and rafting offer great chances to get out on the surrounding water, or you can seek out an adventure with cycling and hiking nearby. [Visit our Sevierville travel guide](https://www.expedia.co.uk/Sevierville.dx6814) [View more Cabin rentals in Sevierville](https://www.expedia.co.uk/Sevierville-Cabins.d6814-aaCabins.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6¢er=35.740574,-83.67578&zoom=13&channel=expedia-HotelInformation&maptype=roadmap&scale=1&path=color:0xFFFFF|weight:2|fillcolor:0x005AEB7F|enc:umdyEr%7Cu%7DN%3FS%3FQ%40S%3FS%40Q%40S%3FQ%40SBS%40Q%40SBQBQBSBQ%40SDQBQDQBQDQDQDSDODQFQDQFODOFQFOHQFMFQHMFQHMFOHOHMJMFOJMHKJMHMJMJKJMJKJKJKJKJKLKJILKLIJGLKLGLILIJENILGLGLENGLELENELENELENCNCLENCLANCNANANCLAN%3FNAN%3FNAN%3FN%3FL%40N%3FN%40N%3FN%40NBL%40N%40NBL%40NBNDLBNBNDLDNDLDLDNDLFLDLFNFLHLDLHJHLFLJLFLHJJLHJJJJLJJJHJLJJLHJJLHLJLHJJLHNHLHLHNHNFLHPFLHPFLFPFNFPDNFNFPDPFPDNDRBPDPDPBPDPBPBRBPBR%40PBP%40RBP%40R%40R%40P%40R%3FP%40R%3FR%3FP%3FR%3FR%3FP%3FRAR%3FPARAPARARCPARCPAPCRCRCPCPEPCPEPEPCREPENGPEPGPGNEPGNGNGPGLIPGLIPGLININILILINKLILKJILKLIJKLMJIJKJMLKHKJMHKJMHMHMHMHKFMHMFMFOFMFMFMDODMDMFODMDOBOBMBODOBMBO%40OBM%3FOBO%40O%3FO%40O%3FM%40O%3FO%3FOAO%3FOAO%3FMAOCO%3FOCOAMCOCMEOCOCMCOEMEOGMEMEOEMGMGMGOGKGMIMGMIMIKIMIMKKIMKKIKMKKKKKKKMKKKMIMKKIMKMGOKMIMIOGOIMGQIMGQGMIQGOGOEQGOEQGQEQEOEQESEQCQEQCQEQAQCSCSCQCQASAQCSAS%3FQASAQ%3FSAS%3FQ%3FS&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=l-cEPLweIiHRHCKLRunkYHiKm4w=) Sevierville, TN ### What's nearby - Christmas Place - 24 min drive - 14.4 miles - Island at Pigeon Forge - 24 min drive - 14.5 miles - Titanic Museum - 25 min drive - 15.2 miles - LeConte Center at Pigeon Forge - 26 min drive - 15.4 miles - Dolly Parton's Stampede Dinner Attraction - 29 min drive - 16.5 miles ### Getting around - Alcoa - Knoxville Airport (TYS) - 50 min drive ### Restaurants - ‪Red Jasper Beer Garden - ‬17 min drive - ‪Boss Hogg's BBQ - ‬21 min drive - ‪Jersey Hustle Pizzeria - ‬21 min drive - ‪Pawpaw's Catfish Kitchen - ‬15 min drive - ‪The Artistic Bean - ‬18 min drive ## Frequently asked questions ### Does Enchanted 2BR/2BA, Pets OK! have a pool? > Yes, this property has a pool. ### How much does it cost to stay at Enchanted 2BR/2BA, Pets OK!? > As of 7 Oct 2025, prices found for a 1-night stay for 2 adults at Enchanted 2BR/2BA, Pets OK! on 4 Nov 2025 start from £268.92, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Sevierville-Hotels-Enchanted-2BR2BA.h22343467.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Enchanted 2BR/2BA, Pets OK! pet-friendly? > Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 23 kg per pet. ### What time is check-out at Enchanted 2BR/2BA, Pets OK!? > Checkout is at 10:00 AM. ### Where is Enchanted 2BR/2BA, Pets OK! located? > Situated in the mountains, this cabin is within 6 miles (10 km) of Metcalf Bottoms, Great Smoky Mountains National Park and Walker Sisters Place. Townsend Visitor Center and Great Smoky Mountains Heritage Center are also within 9 miles (15 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Enchanted 2BR/2BA, Pets OK! Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 22 8 - Good 7 6 - Okay 3 4 - Poor 3 2 - Terrible 2 ### 8.4/10 Cleanliness ### 10/10 Excellent #### cameron w. 10 May 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Review Very nice place easy to access had fun ##### cameron w. Stayed 3 nights in May 2025 ### 10/10 Excellent #### Elizabeth N. 2 Jun 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Preserve resort cabin Beautiful cabin with a phenomenal view. Friendly and peaceful area. Dog friendly. Cute bear family in the neighborhood. Takes about 15 minutes to get off the mountain but there are plenty of restaurants and activities nearby once you get down. Would 100% stay again. ##### Elizabeth N. Stayed 8 nights in May 2025 ### 10/10 Excellent #### sharlene a. 17 Mar 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Cabin bliss The cabin had everything needed for a pleasant and relaxing stay. Gorgeous views from both decks! ##### sharlene a. Stayed 4 nights in Mar 2025 ### 10/10 Excellent #### Garrett F. 20 Apr 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Weekend stay We live less than a hour away and for a family that doesn’t need to be close to all the attractions this was perfect. It was quiet, clean and worth every penny ##### Garrett F. Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Sheila T. 27 Apr 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Hubby birthday getaway Very nice cabin. It was very clean and cozy. Communication with homeowner was excellent ( we had trouble with lock box , we didn’t follow directions, lol) homeowner was quickly able to help us. ##### Sheila T. Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Sarah S. 28 Oct 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Cabin Getaway The house was beautiful and the location is amazing. We enjoyed our stay. ##### Sarah S. Stayed 3 nights in Oct 2024 ### 10/10 Excellent #### Jim H. 5 Jan 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Great place to stay, will be back Everything was great! Nice Cabin, Nice View everything was perfect!Will be back again!! ##### Jim H. Stayed 3 nights in Jan 2025 ### 10/10 Excellent #### Elissa P., Hendersonville 11 Mar 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Great Location Really loved this place!! Great location! Very beautiful views! ##### Elissa P. Stayed 5 nights in Mar 2023 ### 8/10 Good #### Kathy W. 18 Sept 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Lovely Windy road hideaway ##### Kathy W. Stayed 2 nights in Sep 2024 ### 10/10 Excellent #### Matthew M. 13 Jan 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Weekend Away The property was perfect for a quick weekend getaway. The second bed is in an open loft with the arcade games and pool table. This was not a problem for us but something to be aware of. ##### Matthew M. Stayed 3 nights in Dec 2024 ### 10/10 Excellent #### Josh F. 6 Oct 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Enchanted Vista Very nice cabin. Very quiet and peaceful place to stay. Really clean and pet friendly. We will definitely stay here again when we come back ##### Josh F. Stayed 4 nights in Oct 2023 ### 8/10 Good #### Chris L. 3 Jan 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Beautiful and cozy Beautiful and cozy ##### Chris L. Stayed 3 nights in Dec 2023 ### 6/10 Okay #### lori r. 1 Nov 2019 Liked: Cleanliness, check-in, communication #### Beautiful views from the decks. Always wonderful time when we stay in the mountains. Cabin was very nice and clean. Only wish the kitchen was a little more stocked for those that like to stay in and cook. But overall we had a good stay. ##### lori r. Stayed 4 nights in Oct 2019 ### 10/10 Excellent #### Belinda P. 1 Aug 2022 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Girl Trip We had an amazing time. The Host had great communication, they answered us promptly when we contacted them. The cabin is beautiful and just as described. We are looking forward to the next time. Thank you ##### Belinda P. Stayed 2 nights in Jul 2022 ### 10/10 Excellent #### Sherri C. 25 Oct 2022 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Awesome Stay The rental property was clean and accommodating! Fully-stocked kitchen. Great, level parking area. There was no hair dryer, but not a big issue. We replaced a couple light bulbs, but again, no big issue. Thank you for the awesome stay! We will definitely be back!! 😊 ##### Sherri C. Stayed 4 nights in Oct 2022 ### 10/10 Excellent #### Larry I. 20 Aug 2021 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Great time! I fell in love with cabin after seeing all of the pictures; it was exactly what i was looking for to celebrate my mine and my wife's anniversary. After I booked the cabin, I started getting a little worried after reading some of the reviews. After checking in, all of the worries were put to rest. It was great. Even though we ended up staying there as the remnants of a tropical storm passed through, we were never bored, and never regretted our stay. There was plenty to do indoors, from the pool table and arcade game to cable and Roku, it was a great stay. We will be back. ##### Larry I. Stayed 3 nights in Aug 2021 ### 8/10 Good #### Susan K. 6 Apr 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Great views We were able to find it without any trouble The cabin was spacious The couch and love seat were a little worn out and not real comfortable I would suggest maybe putting a grab bar outside the main floor shower for safety getting out of it Also I didn't receive the door code when it was supposed to be sent I had to contact someone and she didn't seem to know much about that. She did give me a code that worked. ##### Susan K. Stayed 3 nights in Apr 2024 ### 6/10 Okay #### Brenda H. 1 Nov 2020 Liked: Check-in, communication, listing accuracy Disliked: Cleanliness #### Nice cabin that needs some attention to cleaning. Blinds, air ducts in need of some serious cleaning, blinds all extremely dusty and some just need replacing. Upstairs air ducts filthy, others need some attention. Fan in living room so noisey it was unusable. ##### Brenda H. Stayed 3 nights in Oct 2020 ### 2/10 Terrible #### Peggy S. 26 Sept 2022 Liked: Location Disliked: Cleanliness, listing accuracy #### Not a good cabin to celebrate your anniversary The dishwasher was broken, we couldn't use the upstairs bathroom due to a leak. No curtains or blinds in the kitchen so everyone could see right in. The curtains in the bedroom weren't long enough to cover the whole window so you could see outside. I never received our damage deposit back. I've reached out to the owners who won't reply back. Very disappointing and will not ever rent from them again. ##### Peggy S. Stayed 3 nights in Sep 2022 ### 8/10 Good #### Sherri C. 30 Dec 2022 Liked: Check-in, location, listing accuracy Disliked: Cleanliness #### No cleaning this time Our check in was at 4pm. There was a small snow storm that affected area but it did not start til 4pm. No cleaning was complete at this cabin! Our cabin was not clean. Spilled soda on floor, bed not changed/made, dirty towels. The kitchen sink water was on (hot water) full blast. The roads aren’t treated to the Preserve. They do not know how to pre-treat in TN to prevent massive car pile ups on the mountain. Multiple wrecks and blocked roads. We’ve been coming to the Preserve for over 15 years, but we might rethink where we stay next. These cabins cost a lot of money for a week, and we work extremely hard for that money. This situation is unacceptable! I had to clean it before we could stay in it. ##### Sherri C. Stayed 4 nights in Dec 2022 ### 4/10 Poor #### Sharon S. 7 Mar 2018 #### Oops, we rented this cabin TOO! …. Certainly not the beginning of our relaxing weekend as we had hoped... Arriving at 11:00PM to find the cabin, double booked, (“or mistakenly taken by other renters” as the owners said). Having to sit out in our vehicle in the dark, cold and rain with very little cell coverage waiting to get the issue resolved after driving almost 5-hrs following a full-day at work. ☹ I will say that the property caretakers were quick to respond as well as the cabin owners, once we were able to reach them, and very apologetic …. But still a little unnerving to arrive at the cabin you’ve rented to find that others are already bedded down in it. The cabin that they moved us to, Romance in the Clouds, was very lovely and we did enjoy our stay once we were able to finally settle down our nerves and relax a bit. So, in short, I can’t offer a review of this cabin, Enchanted Vista, but I can say that the other cabin (owned by the same folks), Romance in the Clouds, is exceptional; very clean, very neat, and offers lots of space and bonuses such as an arcade video machine, foosball table, along with a pool table and hot-tub located on the upper deck overlooking the mountains. ##### Sharon S. Stayed 2 nights in Feb 2018 ### 4/10 Poor #### Brenna Z. 28 Oct 2020 Liked: Check-in, communication, location, listing accuracy Disliked: Cleanliness #### Was not clean We were very dissatisfied with the cleanliness of the place, which is a big deal for me and my husband when we travel. Especially considering this location was a bit higher priced than others. It was evident that the cleaners did a bare minimum job by providing towels, making beds and having things in place. But upon settling in we began noticing some things that bothered us...The bedsheets had hair in them, the blinds/fans/furniture were noticeably dusty and the tub drain had hair on it. We also found a piece of trash near the bed that was highly unacceptable (will spare the details!!). I messaged the owner first thanking her for the place and then to express my concerns with the cleanliness issues. I attached pictures so she could see. She responded the next day saying she will have her cleaners look into it. She did not offer any kind of refund for the cleaning fees or compensation for the issue. It was really unfortunate because other than the cleanliness issues, the place has a good location and amenities. We just couldn't quite enjoy our whole time there because we were so distracted by the dirtiness. ##### Brenna Z. Stayed 3 nights in Oct 2020 ### 2/10 Terrible #### Staci C. 14 Oct 2020 Liked: Check-in, communication, location, listing accuracy Disliked: Cleanliness #### Make sure you have insurance So so disappointed in this rental. 1. The rental itself was fine but the issue is they pinned a stained mattress on us when it 100% was not stained by my family. They make you strip the beds before leaving. I took the sheets as well as the mattress pad off to find tons of stains. I was disgusted they let us sleep on that. It was the mattress my husband and I slept on and our dogs were crated the entire time they were there alone. There is no possible way the stains were from our family. But we were blamed. Thank goodness we had insurance and the owners profited off of it instead of the responsible parties. The foozeball table was broken and not playable, the Roku wire was missing, there were bite marks on the blinds that show others were not supervising their dogs. At our arrival there was a fruit snack the previous renters left on the ground obviously the cleaning crew are not thorough. We have rented tons of places and have never had any issues or complaints. If you choose to rent this cabin get the insurance so you’re not responsible when they decide to finally replace something you had no part in damaging. Honestly, it seems they knew we had insurance so they took advantage of it. So disappointing. ##### Staci C. Stayed 3 nights in Jul 2020 ### 8/10 Good #### MONICA N. 19 Jun 2020 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Impressive view in quite community The view was spectacular! The cabin has a nice floor plan with the Master on the main and the kids in the open loft. The luxurious jetted bathtub is however on the kids floor. The outdoor Jacuzzi was very clean and well maintained sitting on the balcony; perfect for the nighttime breeze on the mountain. Overall this was a great stay but only rated it with 4 stars instead of 5 due to a few details that needed some attention. Starting with the kitchen: Every dish/ utensil we pulled out of the cabinets or drawer needed to be washed. Most of these didn't even look like a cleaning had been attempted. The one spatula available was so dirty we felt the need to pick another one up for our use when we went into town. The Teflon skillets were so scraped up that you couldn't use them; the coating was coming off into the food. There were no kitchen cloths/rags, clean sponges or brushes of any kind to hand wash a dish. No potholder or mittens to remove items from the oven. My second issue: The Foosball table could not be used. The bottom of the table where the ball lies was completely sunken in and the people prongs couldn't even reach the ball. Third concern was the broken drawers in the downstairs bedroom. They were not usable. We let the owner know and she offered to try to come up with an alternative for us. Other than those few things, this was a great place. ##### MONICA N. Stayed 3 nights in Jun 2020 ### 6/10 Okay #### Donna S. 10 Nov 2020 Liked: Check-in, communication, location #### Cute with potential The cabin is in a great location with views of the Smokies. The cabin is in a nice subdivision, the pictures made it look secluded, there are neighbors. It is a perfect size for a couple or small family. There was another king bed in the large loft. There was a nice supply of towles. There are maintenance items that have been ignored: front door does not open/close easily nor seal properly. Theres a layer of sticky on the walls, especially under the window at the base of the stairs. (Kitchen grease??) There are dust/cob webs (high up, but you can see sitting on the couch) and the floors behind the recliner has not been cleaned for a long time. The hot tub leaks, dripping on the lower deck, alge was growing on the deck because it stays wet 24×7. A post in the railing had rotted and fallen out, there was a note to avoid that area of the deck, which wasnt a problem because that is where the hot tub drips. You would be wet if you stood under the hot tub. The cosmetic or usability items to note: chairs at the kitchen table are for a bar height table but the table isnt bar height which made it extremely uncomfortable to use. And there is too much furniture in the small space, especially upstairs in the loft. (Removal of the futon and fuse ball table would help). Limited closet and practically no drawer space. There are dressers, but they were filled with extra bedding (sheets and pillows), there wasn't anywhere to store the extra bedding if you used the drawes. There are 3 TVs, but only one has cable. The other two only offer Roku tv, only free channels, so its limited. We did enjoy our stay. This cabin is cozy with good views in a nice cabin resort community. ##### Donna S. 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