Title: Hotel Casa Palmela Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=16392681&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Casa Palmela Wellness and luxury combine at this peaceful retreat where travelers can indulge in rejuvenating treatments and relax by two inviting pools under sunny skies. ## Photo gallery for Hotel Casa Palmela ![2 outdoor pools, pool umbrellas, pool loungers - Hotel Casa Palmela (Setubal)](https://images.trvl-media.com/lodging/17000000/16400000/16392700/16392681/1e22304b.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Premium Double Room | In-room safe, individually decorated, desk, blackout curtains - Hotel Casa Palmela (Setubal)](https://images.trvl-media.com/lodging/17000000/16400000/16392700/16392681/0d6e8d02.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior - Hotel Casa Palmela (Setubal)](https://images.trvl-media.com/lodging/17000000/16400000/16392700/16392681/0f4c6211.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Aerial view - Hotel Casa Palmela (Setubal)](https://images.trvl-media.com/lodging/17000000/16400000/16392700/16392681/2490e887.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Jr Suite Romance | In-room safe, individually decorated, desk, blackout curtains - Hotel Casa Palmela (Setubal)](https://images.trvl-media.com/lodging/17000000/16400000/16392700/16392681/857691b2.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Casa Palmela offers a serene rural escape with a free full breakfast. Enjoy deep-tissue massages and body treatments at the Slow Wellness Center, two outdoor pools, bike rentals, and beautiful gardens. VIP Access ## Reviews 9.2 Wonderful ## Popular amenities - Pool - Breakfast included - Spa - Pet-friendly - Parking included - Free Wi-Fi £192 includes taxes & fees 23 Feb - 24 Feb VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Feb 9 - Feb 10](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-09&endDate=2026-02-10&selected=16392681&PinnedHotelID=16392681&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-09&endDate=2026-02-10&selected=16392681&PinnedHotelID=16392681&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Feb 10 - Feb 11](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-10&endDate=2026-02-11&selected=16392681&PinnedHotelID=16392681&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-10&endDate=2026-02-11&selected=16392681&PinnedHotelID=16392681&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Feb 13 - Feb 15](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=16392681&PinnedHotelID=16392681&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=16392681&PinnedHotelID=16392681&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Feb 20 - Feb 22](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=16392681&PinnedHotelID=16392681&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=16392681&PinnedHotelID=16392681&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 11 of 11 rooms ### View all photos for Double Room (Arrábida) ![Double Room (Arrábida) | In-room safe, individually decorated, desk, blackout curtains](https://images.trvl-media.com/lodging/17000000/16400000/16392700/16392681/c669eeec.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room (Arrábida) ### Highlights Soundproofed Individually decorated Air conditioning TV Blackout curtains Hairdryer Bathrobes Designer toiletries - 215 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Premium Double Room ![Premium Double Room | In-room safe, individually decorated, desk, blackout curtains](https://images.trvl-media.com/lodging/17000000/16400000/16392700/16392681/609c0de8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Double Room ### Highlights Balcony Soundproofed Individually decorated Air conditioning TV Blackout curtains Hairdryer Bathrobes - 215 sq ft - Sleeps 3 - 1 Double Bed ### View all photos for Superior Double Room (Garden House) ![Superior Double Room (Garden House) | In-room safe, individually decorated, desk, blackout curtains](https://images.trvl-media.com/lodging/17000000/16400000/16392700/16392681/a9bfd162.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room (Garden House) 8.8 Excellent 3 reviews ### Highlights Soundproofed Individually decorated Air conditioning TV Blackout curtains Hairdryer Bathrobes Designer toiletries - 323 sq ft - Sleeps 3 - 1 Double Bed ### View all photos for Junior Suite ![Junior Suite | In-room safe, individually decorated, desk, blackout curtains](https://images.trvl-media.com/lodging/17000000/16400000/16392700/16392681/9b009241.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite ### Highlights Soundproofed Individually decorated Air conditioning TV Blackout curtains Hairdryer Bathrobes Designer toiletries - 323 sq ft - Sleeps 3 - 1 Double Bed ### View all photos for Junior Suite (Garden House) ![Junior Suite (Garden House) | In-room safe, individually decorated, desk, blackout curtains](https://images.trvl-media.com/lodging/17000000/16400000/16392700/16392681/8236aa4e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite (Garden House) ### Highlights Soundproofed Individually decorated Air conditioning TV Blackout curtains Hairdryer Bathrobes Designer toiletries - 538 sq ft - Sleeps 3 - 1 Double Bed ### View all photos for Jr Suite Romance ![Jr Suite Romance | In-room safe, individually decorated, desk, blackout curtains](https://images.trvl-media.com/lodging/17000000/16400000/16392700/16392681/857691b2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Jr Suite Romance ### Highlights Soundproofed Individually decorated Air conditioning TV Blackout curtains Bathrobes Designer toiletries Shower/bath combination - 538 sq ft - Sleeps 3 - 1 Queen Bed ### Suite ### Highlights Soundproofed Individually decorated Air conditioning TV Blackout curtains Bathrobes Designer toiletries Shower/bath combination - 538 sq ft - Sleeps 3 - 1 Double Bed ### View all photos for Master Suite ![Master Suite | In-room safe, individually decorated, desk, blackout curtains](https://images.trvl-media.com/lodging/17000000/16400000/16392700/16392681/eb9c2d85.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Master Suite ### Highlights Balcony Soundproofed Individually decorated Air conditioning TV Blackout curtains Bathrobes Designer toiletries - 538 sq ft - Sleeps 3 - 1 Double Bed ### View all photos for Apartment, 2 Bedrooms (Villa Syrah) ![Apartment, 2 Bedrooms (Villa Syrah) | Living area | TV](https://images.trvl-media.com/lodging/17000000/16400000/16392700/16392681/74148b0b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment, 2 Bedrooms (Villa Syrah) 8.0 Very good 1 review ### Highlights Separate dining area Separate sitting area Soundproofed Individually decorated Fireplace Air conditioning TV Blackout curtains - 484 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds ### View all photos for Villa, 3 Bedrooms (Villa Moscatel) ![Villa, 3 Bedrooms (Villa Moscatel) | Living room | TV](https://images.trvl-media.com/lodging/17000000/16400000/16392700/16392681/87507165.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Villa, 3 Bedrooms (Villa Moscatel) ### Highlights Furnished patio Separate dining area Separate sitting area Soundproofed Individually decorated Fireplace Air conditioning TV - 1507 sq ft - 3 bedrooms - Sleeps 6 - 3 Double Beds ### View all photos for Villa, 3 Bedrooms (Villa Touriga) ![Villa, 3 Bedrooms (Villa Touriga) | Living area | TV](https://images.trvl-media.com/lodging/17000000/16400000/16392700/16392681/01587a63.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Villa, 3 Bedrooms (Villa Touriga) ### Highlights Garden Separate sitting area Soundproofed Individually decorated Fireplace Air conditioning TV Blackout curtains - 1507 sq ft - 3 bedrooms - Sleeps 6 - 3 Double Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSetubal-Hotels-Hotel-Casa-Palmela.h16392681.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSetubal-Hotels-Hotel-Casa-Palmela.h16392681.Hotel-Information) ## About the area Located in Setubal, Hotel Casa Palmela is in a rural area and in a regional park. Jose Maria de Fonseca and Bacalhoa Winery are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Algodeia Park and KIP - Kartodromo Internacional de Palmela. Snorkelling and fishing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and horse riding nearby. [Visit our Setubal travel guide](https://www.expedia.co.uk/Setubal.dx6085438) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C38.52258%2C-8.94505&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=pGQ5N3CWWX4QKp_q6NO8NsGZlCE=) Quinta do Esteval, Estrada Nacional 10, Km 33,5, Setubal, Lisbon, 2900-722 ### What's nearby - Parque da Comenda 5 min drive \- 2.8 miles - Algodeia Park 7 min drive \- 3.9 miles - Bonfim Park 8 min drive \- 4.1 miles - Setubal Museum 8 min drive \- 4.4 miles - Estátua de Bocage 8 min drive \- 4.4 miles ### Getting around - Praça do Quebedo Station 7 min drive - Lisbon (LIS-Humberto Delgado) 49 min drive ### Restaurants - Confeitaria d' Arrábida 6 min drive - Casa do Mar 7 min drive - A Vela Branca 8 min drive - Adega do Zé 7 min drive - Rockalot Praia 8 min drive ## About this property ### Hotel Casa Palmela Luxury hotel in a rural location Free full breakfast, a poolside bar and a terrace are just a few of the amenities provided at Hotel Casa Palmela. Active travellers can enjoy cycling at this hotel. Indulge in a body treatment, a hot stone massage and aromatherapy at Slow Wellness Center, the on-site spa. The on-site restaurant offers breakfast, lunch and dinner. In addition to a garden and dry cleaning/laundry services, guests can connect to free in-room WiFi. Additional perks include: - 2 outdoor pools, along with sunloungers and pool umbrellas - Free self-parking - Bike hire, tour/ticket information and a front desk safe - Luggage storage, a banquet hall and meeting rooms Room features All rooms are individually decorated, and offer comforts such as 24-hour room service and air conditioning, as well as perks such as free WiFi and safes. 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Free offsite parking - Free self parking on site - Limited on-site self parking ### Food and drink - Free full breakfast available daily 7:30 AM to 10:30 AM - 2 bars/lounges - A poolside bar - A restaurant - Snack bar/deli ### Things to do - 2 outdoor pools - Bicycle rentals - Full-service spa - Private wine tours - Vineyard ### Family friendly - 2 outdoor pools - Laundry facilities - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance - Turndown service ### Business services - Business centre - Meeting rooms ### Outdoors - Garden - In a regional park - Picnic area - Pool loungers - Pool umbrellas - Terrace - Vineyard ### Full-service spa - Aromatherapy - Body scrubs - Couples treatment rooms - Deep-tissue massages - Facials - Hot stone massages - Spa open daily - Sports massages ### Accessibility - No lift ### More - 2 buildings - 2 floors - Banquet hall - Smoke-free property - Traditional architecture ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Designer toiletries - Dressing gowns - Hair dryer - Shampoo - Shared bathroom - Slippers - Soap - Toilet paper - Toothbrush and toothpaste (on request) - Towels provided ### Entertainment - TV with satellite channels ### Food and drink - 24-hour room service - Electric kettle - Espresso maker - Free bottled water ### More - Air conditioning (climate-controlled) - Desk - Heating (climate-controlled) - Individual decor - Iron/ironing board on request - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 4 PM; check-in end time: 10:00 PM Contactless check-in and check-out are available Late check-in fee: EUR 75 Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out Late check-out subject to availability Late check-out fee: EUR 75 ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of EUR 25 per pet, per day Service animals are welcome, and are exempt from fees Welcoming dogs and cats only 1 total (up to 20 kg per pet) Pets cannot be left unattended Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation Food and water bowls and litter trays are available ### Children and extra beds Children are welcome Rollaway/extra beds are available for EUR 35.0 per night. Cots (infant beds) are available for EUR 15.0 per day ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: EUR 2.00 per person, per night, up to 5 nights. This tax does not apply to children under 18 years of age. We have included all charges provided to us by the property. ### Optional extras - Pet fee: EUR 25 per pet, per day - Service animals are exempt from fees - Late check-in fee: EUR 75 - Late check-out fee: EUR 75 (subject to availability) - Crib (infant bed) fee: EUR 15.0 per day - Rollaway bed fee: EUR 35.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted Cashless transactions are available Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Hotel Casa Palmela Setubal Casa Palmela Setubal Casa Palmela Hotel Casa Palmela Hotel Hotel Casa Palmela Setubal Hotel Casa Palmela Hotel Setubal Hotel Casa Palmela – Small Luxury Hotels (Hotel Villas) ## Frequently asked questions ### Does Hotel Casa Palmela have a pool? ### How much does it cost to stay at Hotel Casa Palmela? ### Is Hotel Casa Palmela pet-friendly? ### How much is parking at Hotel Casa Palmela? ### What time is check-in at Hotel Casa Palmela? ### What time is check-out at Hotel Casa Palmela? ### Where is Hotel Casa Palmela located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Casa Palmela Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.6 Cleanliness ### 9.0 Location ### 9.2 Staff & service ### 9.2 Property conditions & facilities 10 - Excellent 51 8 - Good 13 6 - Okay 4 4 - Poor 4 2 - Terrible 0 ## Reviews ### 10/10 Excellent #### Jennifer 15 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We stayed at Hotel Casa Palmela and couldn't have been happier with the staff and our treatment while we were guests. Staff was friendly and could not have been more accommodating! We are eager to return in June for my daughter's wedding! ##### Jennifer Stayed 2 nights in Nov 2025 ### 8/10 Good #### Verified traveller 28 Jul 2025 Liked: Cleanliness, staff & service, room comfort Absolutely beautiful property and very warm and welcoming team. The food at the restaurant was great. We had a lovely stay! ##### Verified traveller Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### Andrew 1 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful hotel, fantastic staff, wonderful setting! ##### Andrew Stayed 1 night in Jun 2024 ### 10/10 Excellent #### Victoria 4 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely hotel with beautiful grounds and friendly staff. ##### Victoria Stayed 8 nights in May 2024 ### 10/10 Excellent #### STEVE 5 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely hotel in scenic backdrop. Staff could not be friendlier or more accomodating. Easy check in and out. ##### STEVE Stayed 2 nights in Aug 2024 ### 10/10 Excellent #### Samantha 7 Jun 2024 Liked: Cleanliness, staff & service, property conditions & facilities Disliked: Amenities The property is very beautiful, the staff is friendly and helpful, nice rooms, and delicious food. It needs some amenities on the property, such as a gym, a sauna and a spa. ##### Samantha Stayed 2 nights in Jun 2024 ### 8/10 Good #### Ed 6 Sept 2023 Liked: Amenities Very nice setting, menu was limited, service was par very clean, 2 pools adult pool had very limited seating. ##### Ed Stayed 2 nights in Aug 2023 ### 8/10 Good #### Lori 28 Apr 2024 Liked: Cleanliness, staff & service, property conditions & facilities This property was beautiful, easy to find and so charming. The staff couldn’t have been more professional. I wish we could have stayed longer. A fantastic hotel! ##### Lori Stayed 1 night in Apr 2024 ### 10/10 Excellent #### Carol 30 Sept 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We planned a one-night stay on our way from Sintra to The Algarve to experience the Arrabida Natural Park and its beautiful beaches. The property and surrounding area was beautiful. We so enjoyed walking through the vineyards and nature trails. Staff was attentive and helpful. Food and wine was delicious, including a great breakfast buffet. Would definitely recommend! ##### Carol Stayed 1 night in Sep 2023 ### 10/10 Excellent #### Lois 28 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I found this hotel / villa with VIP Access searching through Expedia’s website. It is a hidden gem for those looking for a serene and beautiful environment (with views of vineyards and expansive landscapes). There are bed & breakfast type rooms in the main house, or multi-bedroom villas near the main house. We had a spacious 3 bedroom “house” (Moscatel) with its own courtyard, and a spacious living & dining area on the first floor, and a full European-size refrigerator and kitchen. The hotel is easy to find with Google Map even though it is located within the Parque Natural da Arrabida; it is easy access to Setubal town (a 10 minute drive), grocery stores, beaches, and beautiful scenery. You experience the true Portugal being in a place like this. I realized upon arrival this hotel is part of the Small Luxury Hotel collection and it is truly reflected in the ambience and services. The staff were all wonderful, being very attentive to all our needs. Jose & Joao welcomed us upon arrival, and helped us settled immediately around noon (even though official check-in was not until much later). The Zimbral restaurant onsite has a nice diverse menu selection for dinner, and prices are reasonable for its quality and ambience. There is a walking /biking path on the property; the hotel has only 2 bikes for rent (so reservation is encouraged). You can email the hotel through Expedia messaging; the staff is very responsive and helpful. I highly recommend a stay here. ##### Lois Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### Bhupinder 1 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing and stunning and will always come back again ##### Bhupinder Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Bhupinder 28 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Amazing ##### Bhupinder Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Karen 19 Jun 2025 Liked: Cleanliness, property conditions & facilities Great location and attentive staff ##### Karen Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Mauro 25 Jul 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort excellent location, very relaxing ##### Mauro Stayed 1 night in Jul 2022 ### 10/10 Excellent #### Carlos 26 Dec 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff is great and food is fantastic !! ##### Carlos ### 10/10 Excellent #### James 14 Oct 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Impeccabe service, amazing property, food-wish stayed longer ##### James Stayed 1 night in Oct 2023 ### 10/10 Excellent #### jeffrey Q. 19 Sept 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wonderful old-style estate converted to hotel--beautiful grounds and surroundings nestled within a winery, with excellent service and dining. ##### jeffrey Q. Stayed 1 night in Sep 2022 ### 8/10 Good #### Thibault 18 Aug 2022 Liked: Cleanliness, staff & service, room comfort #### Very nice and helpful staff We were first given a room which was nice but with a lot of humidity which wasn't ideal with a baby. The staff was very nice and helpful and managed to move us to another room the second day. Otherwise the hotel and surroundings are really beautiful. ##### Thibault Stayed 2 nights in Aug 2022 ### 6/10 Okay #### Bernadette 3 Aug 2017 Liked: Property conditions & facilities, room comfort Disliked: Staff & service #### A bit of a toursit trap Lovely property - staff expects tips and give major attitude every time you don't tip - it appeared that there was no management onsite - poor service - asked for towels twice - they never came - told in the dining room that bottled wine was unavailable - had to buy by the glass - loved the hotel but staff, other than friendly cleaning lady, were suspect. ![](https://a.travel-assets.com/ugc/hotel-reviews/s1189-p8b651a70-7882-11e7-a58e-2ab4820f5e46-original.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Bernadette Stayed 2 nights in Jul 2017 ### 4/10 Poor #### David 3 Sept 2022 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Not 5\* 3\* at best. rock hard beds Terrible check in, room was dirty and tired, mildew and mould everywhere in grout, fridge was so noisy it sounded like a jack hammer. We stayed in a Villa at £595 a night. The beds were so hard it was softer sleeping on a towel. No towels. No phone in the room, we had to ask at reception 2x to get a phone. they told us to order room service at reception, this was a 300m walk across the property. a dog was sleeping in the "courtyard" outside our room there was a dirty dog bed near the front door. the dog would loudly bark at us when coming to room. The view from the room was of the service area washing machine facilities. Definitely not 5\* possibly 3\* at best. Please bear in mind that this was the most expensive and biggest room in the property. not a great experience. Luckily hotels.com was able to negotiate us an early checkout refund. Not what its marketed as. Stay here if you like rock hard beds and views of laundry facilities next to a busy road. Staff don't care, the trainee's were very nice and kind though, i think they understood that its mutton dressed up as lamb. Very budget, there are way better options available closer to Lisbon and you can visit this area on a day trip. ![](https://a.travel-assets.com/ugc/hotel-reviews/E359C917B3ED28E08B2BFDCA8A9E9894262B7C7F1662203535395.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/F4220DEED42EC7A64B4FD3BA47922736066EC16B1662203503747.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/DEB3985EB838031BEA5D4B811EFF64CC183FF4E31662203529359.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/80A8BC5338266E4B91C7D908EE566679D75CCD7E1662203517893.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### David Stayed 2 nights in Aug 2022 ### 4/10 Poor #### Daniella 18 Aug 2025 Liked: Cleanliness Disliked: Staff & service, property conditions & facilities, room comfort #### Não recomendo ficar nesse hotel se você tem bebê Se você tem um bebê, não vá para esse hotel. Na primeira noite, minha bebê não dormiu nada e se mexia muito, sendo que ela dorme muito bem desde que nasceu. Quando fomos ver o berço, ele estava apenas com um cobertor, em cima dos ferros, sem colchão! Quando avisei a recepcionista Rita, ela veio com uma toalha de banho pra colocar no berço e achei um absurdo. Ai ela falou que o hotel estava cheio de crianças e havia acabado os colchões da propriedade. Falei que na reserva já havia solicitado o berço e que se não havia, não deveriam ter aceitado a nossa reserva. Ela disse que não tinha o que fazer. Depois de muita discussão, veio um funcionário e trouxe um colchão. Os funcionários, são mal treinados, brigam entre si na frente dos hóspedes. Os poucos animais do local, são mal cuidados, inclusive o mau cuidado já se vê na entrada, que tem uma fonte que não funciona e que está suja e com lodo, mal cuidada. Janela não fecha, entrando luminosidade no quarto. Ar condicionado forte com vento em cima da cama, não sendo confortável. Na primeira noite, não tinha cobertor, passamos frio. Na segunda noite, deram um cobertor com mau cheiro. Único ponto bom: local muito bonito com alguns poucos funcionários simpáticos, como o exemplar garçom Sr João, café da manhã bom. ##### Daniella Stayed 4 nights in Aug 2025 ### 6/10 Okay #### Ernesto 17 Aug 2025 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service Perfect location and exceptional setting. Nevertheless, the staff was poorly trained, terribly disorganized, and showed no initiative to help guests ##### Ernesto Stayed 11 nights in Jul 2025 ### 4/10 Poor #### Arve 8 Jun 2025 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service Nydelig sted men personalet trenger ett servicekurs. ##### Arve Stayed 4 nights in May 2025 ### 10/10 Excellent #### Rémy 14 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Hôtel magnifique service impeccable un havre de paix petit déjeuner exceptionnel. Je recommande fortement. ![](https://a.travel-assets.com/ugc/hotel-reviews/16018A5ABC48BFB9B38DC33622F97DB444CCF2701720981305511.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/CFE0B9B2476D3938390C493C93C01179A26C7B761720981305291.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/9867404F107B0262070941E4E54AD1EBFFD01D051720981305804.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/18ED89B52A4C295477E671FB0687474FD713E6BD1720981305215.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Rémy Stayed 2 nights in Jul 2024 ### 8/10 Good #### Iris 7 Jul 2024 Liked: Staff & service, amenities Das Essen und der Service waren hervorragend! Das Zimmer leider etwas feucht und die Terrasse schmutzig! 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