Title: Serengeti Sametu Camp Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Serengeti Sametu Camp Tentalow in Serengeti with full-service spa and free breakfast ![Balcony](https://images.trvl-media.com/lodging/32000000/31670000/31667600/31667568/0d61d2d8.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lounge](https://images.trvl-media.com/lodging/32000000/31670000/31667600/31667568/d2828be1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Executive Room Single/Double | In-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/32000000/31670000/31667600/31667568/7be290ad.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property – evening/night](https://images.trvl-media.com/lodging/32000000/31670000/31667600/31667568/4f55b64b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Executive Room Single/Double | Living room](https://images.trvl-media.com/lodging/32000000/31670000/31667600/31667568/37f5e9dc.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Discover rustic charm and modern comfort at Serengeti Sametu Camp. Enjoy a hearty breakfast buffet, relaxing spa treatments, mini golf, and wildlife game viewing. Stay connected with WiFi while experiencing nature. 2.0 ## Popular amenities - Bar - Spa - Room service - Breakfast included - 24/7 front desk - Laundry £704 includes taxes & fees 1 Nov - 2 Nov ## Room options ### Check availability for these dates Tonight [Oct 14 - Oct 15](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=31667568&PinnedHotelID=31667568&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=31667568&PinnedHotelID=31667568&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 15 - Oct 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=31667568&PinnedHotelID=31667568&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=31667568&PinnedHotelID=31667568&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 17 - Oct 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=31667568&PinnedHotelID=31667568&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=31667568&PinnedHotelID=31667568&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 24 - Oct 26](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=31667568&PinnedHotelID=31667568&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=31667568&PinnedHotelID=31667568&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 4 of 4 rooms ![In-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/32000000/31670000/31667600/31667568/ab633ec3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Family Room ### Highlights Patio Separate dining area 2 bedrooms Rainfall showerhead Private bathroom Bathrobes 2 bathrooms Free bottled water - 2 bedrooms - Sleeps 4 - 1 Queen Bed and 2 Single Beds ![In-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/32000000/31670000/31667600/31667568/9f902567.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Tent Twin ### Highlights Patio Separate dining area Private bathroom Bathrobes Rainfall showerhead Free bottled water Living room Daily housekeeping - Sleeps 2 - 2 Single Beds ![Executive Room Single/Double | In-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/32000000/31670000/31667600/31667568/7be290ad.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room Single/Double ### Highlights Patio Separate dining area Private bathroom Bathrobes Rainfall showerhead Free bottled water Living room Daily housekeeping - Sleeps 2 - 1 Queen Bed ![In-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/32000000/31670000/31667600/31667568/9f902567.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room Twin ### Highlights Patio Separate dining area Private bathroom Bathrobes Rainfall showerhead Free bottled water Living room Daily housekeeping - Sleeps 2 - 2 Single Beds ## You may also like Ad ![Outdoor pool](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/530000/523000/522916/9c932415_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Kirawira Serena Camp Serengeti - Pool - Breakfast included - Spa - Parking included 7.6 Good 4 reviews £540 includes taxes & fees 1 Nov - 2 Nov [](https://www.expedia.co.uk/Serengeti-National-Park-Hotels-Kirawira-Serena-Camp.h522916.Hotel-Information?chkin=2025-11-1&chkout=2025-11-2&rm1=a2®ionId=737635629350825984&destination=Serengeti&destType=MARKET&latLong=-1.960026,34.76917&searchId=a36f52c8-caa8-4c70-aa19-404498d85dcc&top_cur=GBP) Ad ![Body treatments, deep-tissue massages, massages](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/108000000/107210000/107202900/107202875/7a9151c0_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Serengeti Luxury Retreat Serengeti - Breakfast included - All-inclusive - Spa - Parking included 10.0 Exceptional 2 reviews £708 includes taxes & fees 1 Nov - 2 Nov [](https://www.expedia.co.uk/Serengeti-Hotels-Serengeti-Luxury-Retreat.h107202875.Hotel-Information?chkin=2025-11-1&chkout=2025-11-2&rm1=a2®ionId=737635629350825984&destination=Serengeti&destType=MARKET&latLong=-1.960026,34.76917&searchId=a36f52c8-caa8-4c70-aa19-404498d85dcc&top_cur=GBP) Ad ![2 restaurants, breakfast, lunch, dinner served; international cuisine ](https://images.trvl-media.com/lodging/19000000/18420000/18410300/18410258/f01c8496.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Meliá Serengeti Lodge Member of Meliá Collection Serengeti - Pool - Breakfast included - All-inclusive - Spa 10.0 Exceptional 13 reviews £649 includes taxes & fees 2 Nov - 3 Nov [](https://www.expedia.co.uk/Serengeti-National-Park-Hotels-Melia-Serengeti-Lodge.h18410258.Hotel-Information?chkin=2025-11-2&chkout=2025-11-3&rm1=a2®ionId=737635629350825984&destination=Serengeti&destType=MARKET&latLong=-1.960026,34.76917&searchId=a36f52c8-caa8-4c70-aa19-404498d85dcc&top_cur=GBP) Ad ![Front of property – evening/night](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/4000000/3290000/3284800/3284796/8d79fd7d_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Mbuzi Mawe Serena Camp Serengeti - Spa - Parking included - Free WiFi - Restaurant 9.2 Wonderful 12 reviews £576 includes taxes & fees 1 Nov - 2 Nov [](https://www.expedia.co.uk/Serengeti-National-Park-Hotels-Mbuzi-Mawe-Serena-Camp.h3284796.Hotel-Information?chkin=2025-11-1&chkout=2025-11-2&rm1=a2®ionId=737635629350825984&destination=Serengeti&destType=MARKET&latLong=-1.960026,34.76917&searchId=a36f52c8-caa8-4c70-aa19-404498d85dcc&top_cur=GBP) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/101000000/100410000/100404900/100404839/de88dffb_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Osero Serengeti Luxury Tented Camp Serengeti - Breakfast included - Parking included - Free WiFi - Restaurant 10.0 Exceptional 1 review £262 includes taxes & fees 11 Nov - 12 Nov [](https://www.expedia.co.uk/Serengeti-Hotels-Osero-Serengeti-Luxury-Tented-Camp.h100404839.Hotel-Information?chkin=2025-11-11&chkout=2025-11-12&rm1=a2®ionId=737635629350825984&destination=Serengeti&destType=MARKET&latLong=-1.960026,34.76917&searchId=a36f52c8-caa8-4c70-aa19-404498d85dcc&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSerengeti-National-Park-Hotels-Serengeti-Sametu-Camp.h31667568.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSerengeti-National-Park-Hotels-Serengeti-Sametu-Camp.h31667568.Hotel-Information) ## About the area Located in Serengeti, Serengeti Sametu Camp is in a rural area and in a national park. The area's natural beauty can be seen at Central Serengeti and Seronera Information Centre. [Visit our Serengeti travel guide](https://www.expedia.co.uk/Serengeti.dx737635629350825984) [View more Safari tentalow in Serengeti](https://www.expedia.co.uk/Serengeti-Safari-Tentalow.d737635629350825984-aaSafariTentalow.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-2.42566%2C34.93326&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=0NB2YI9Zm8ZSf4UwJorv299ednM=) Serengeti National Park, Serengeti ### What's nearby - Central Serengeti - 1 min walk - 0.0 miles - Serengeti Reserve Institute - 23 min drive - 7.2 miles - Frankfurt Zoological Society, Africa Regional Office - 36 min drive - 11.3 miles - Seronera Information Centre - 37 min drive - 11.6 miles ### Getting around - Serengeti National Park (SEU-Seronera Airstrip) - 36 min drive ### Restaurants - ‪Miracle Experience Breakfast - ‬22 min drive ## About this property ### Serengeti Sametu Camp Tentalow in a rural location You can look forward to a free breakfast buffet, game and wildlife viewing and mini golf at Serengeti Sametu Camp. Take some time to relax at the on-site spa. The on-site restaurant offers breakfast, lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and dry cleaning/laundry services. Other perks at this tentalow include: - Free self-parking - A safari, a round-trip airport shuttle (surcharge) and a 24-hour front desk - Luggage storage, tour/ticket information and barbecues Room features All guest rooms at Serengeti Sametu Camp boast comforts, such as separate dining areas and bathrobes, in addition to amenities, such as free WiFi and safes. Other conveniences in all rooms include: - Rainfall showers and free toiletries - Patios, separate dining areas and daily housekeeping ## Similar properties ![Body treatments, deep-tissue massages, massages](https://images.trvl-media.com/lodging/108000000/107210000/107202900/107202875/8e525e95.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Serengeti Luxury Retreat Serengeti - Breakfast included - All-inclusive - Spa - Parking included 10 Exceptional 2 reviews £708 includes taxes & fees 1 Nov - 2 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=107202875&PinnedHotelID=107202875&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/101000000/100410000/100404900/100404839/de88dffb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Osero Serengeti Luxury Tented Camp Serengeti - Breakfast included - Parking included - Free WiFi - Restaurant 10 Exceptional 1 review £262 includes taxes & fees 11 Nov - 12 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-11&endDate=2025-11-12&selected=100404839&PinnedHotelID=100404839&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch and dinner served](https://images.trvl-media.com/lodging/1000000/980000/978700/978637/5443a14a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Serengeti Serena Safari Lodge Serengeti - Pool - Breakfast included - Spa - Parking included 8.4 Very good 13 reviews £530 includes taxes & fees 9 Nov - 10 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=978637&PinnedHotelID=978637&HadPinnedHotel=true®ionId=-1&adults=2) ![Luxury Tent | Mountain view](https://images.trvl-media.com/lodging/21000000/20100000/20096900/20096894/648cb45e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### One Nature Nyaruswiga Serengeti Serengeti - Pool - Hot tub - Breakfast included - All-inclusive 10 Exceptional 1 review £2,797 includes taxes & fees 3 Nov - 4 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=20096894&PinnedHotelID=20096894&HadPinnedHotel=true®ionId=-1&adults=2) ![Luxury Room, Balcony, Valley View | Desk, laptop workspace, free WiFi](https://images.trvl-media.com/lodging/120000000/119380000/119377000/119376972/8415e869.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### KumbuKumbu Luxury Tented Camp Serengeti - Breakfast included - Pet-friendly - Parking included - Free WiFi £315 includes taxes & fees 15 Oct - 16 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=119376972&PinnedHotelID=119376972&HadPinnedHotel=true®ionId=-1&adults=2) ![Luxury Tent | In-room safe, iron/ironing board, bed sheets](https://images.trvl-media.com/lodging/64000000/63150000/63143700/63143653/88f5a509.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Asanja Moru Serengeti - Breakfast included - Parking included - Free WiFi - Restaurant 10 Exceptional 3 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-28&endDate=2025-10-29&selected=63143653&PinnedHotelID=63143653&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/107000000/106900000/106890800/106890725/b77c6ad1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Arukore Simba Camp-Serengeti Serengeti - Pool - Breakfast included - Parking included - Free WiFi £425 includes taxes & fees 15 Oct - 16 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=106890725&PinnedHotelID=106890725&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/97000000/96770000/96764800/96764731/da4326fe.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Malaika Luxury Camp Seronera Serengeti Serengeti - Breakfast included - Parking included - Free WiFi - Restaurant 10 Exceptional 3 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-28&endDate=2025-10-29&selected=96764731&PinnedHotelID=96764731&HadPinnedHotel=true®ionId=-1&adults=2) ![Property grounds](https://images.trvl-media.com/lodging/97000000/96790000/96788700/96788677/f9bc0dc2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Luxury Tent inside Serengeti National Park Serengeti - Breakfast included - Free WiFi - Parking available - Laundry £663 includes taxes & fees 13 Nov - 14 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-13&endDate=2025-11-14&selected=96788677&PinnedHotelID=96788677&HadPinnedHotel=true®ionId=-1&adults=2) ![Comfort Tent, Park View | Free WiFi](https://images.trvl-media.com/lodging/119000000/118110000/118102800/118102716/e2d9c0cd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### ZUHUMATH TENTED CAMPS SERENGETI Serengeti - Breakfast included - Pet-friendly - Parking included - Free WiFi £221 includes taxes & fees 15 Oct - 16 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=118102716&PinnedHotelID=118102716&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Return airport shuttle (surcharge) - Free self parking on site ### Food and drink - Free buffet breakfast available daily 7:00 AM to 9:00 AM - A bar/lounge - A restaurant - Snack bar/deli ### Things to do - Full-service spa - Game drive - Game viewing - Mini golf - Safari ### Family friendly - Laundry facilities - Living room - Mini golf - Separate in-room dining area - Snack bar/deli ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance ### Outdoors - Barbecue grill - Garden - In a national park - Picnic area ### Accessibility - No lift ### More - Designated smoking areas - Mosquito nets ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Dressing gowns - Free toiletries - Rainfall showerhead - Shower - Slippers - Toilet paper - Towels provided ### Food and drink - Free bottled water - Limited room service - Separate dining area ### More - Free daily newspapers - Living room - Safe ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: 6:00 PM Early check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM ### Special check-in instructions Guests must contact the property in advance for check-in instructions; access will be through a private entrance This property doesn't offer after-hours check-in To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation Guests must arrive at the Serengeti National Park prior to 6 PM for entry. Late arrivals cannot be accommodated until the following day. ### Access methods Staffed front desk, private entrance ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ## Important information ### Optional extras - Cleaning/housekeeping/linen are available for an additional fee The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts cash This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts No pets and no service animals are allowed at this property ### Property is also known as Sametu Camp Safari/Tentalow Serengeti National Park Sametu Camp Safari/Tentalow Sametu Camp Serengeti Safari/Tentalow Serengeti National Park Sametu Camp Serengeti Serengeti National Park Safari/Tentalow Sametu Camp Serengeti Serengeti National Park Serengeti National Park Sametu Camp Serengeti Safari/Tentalow Sametu Camp Serengeti Safari/Tentalow Safari/Tentalow Sametu Camp Serengeti Sametu Camp Sametu Camp Serengeti Serengeti Sametu Camp Serengeti Serengeti Sametu Camp Safari/Tentalow Serengeti Sametu Camp Safari/Tentalow Serengeti Sametu Camp Serengeti Serengeti Sametu Camp Serengeti Serengeti Sametu Camp Safari/Tentalow Serengeti Sametu Camp Safari/Tentalow Serengeti ## Frequently asked questions ### Is Serengeti Sametu Camp pet-friendly? > No, pets are not allowed at this property. ### How much does it cost to stay at Serengeti Sametu Camp? > As of 14 Oct 2025, prices found for a 1-night stay for 2 adults at Serengeti Sametu Camp on 1 Nov 2025 start from £703.59, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Serengeti-National-Park-Hotels-Serengeti-Sametu-Camp.h31667568.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at Serengeti Sametu Camp? > Self-parking is free at this property. ### What time is check-in at Serengeti Sametu Camp? > Check-in start time: 2:00 PM; check-in end time: 6:00 PM. After-hours check-in is not available. ### What time is check-out at Serengeti Sametu Camp? > Checkout is at 11:00 AM. ### Does Serengeti Sametu Camp provide a shuttle to the airport? > Yes, there's an airport shuttle. ### Where is Serengeti Sametu Camp located? > Situated in a national park, this spa tentalow is 0.1 mi (0.1 km) from Central Serengeti and within 12 miles (20 km) of Serengeti Reserve Institute and Frankfurt Zoological Society, Africa Regional Office. Seronera Information Centre is 10.3 mi (16.5 km) away. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Serengeti Sametu Camp Reviews 2.0 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 2.0 Amenities ### 6.0 Staff & service ### 2.0 Eco-friendliness ### 2.0 Property conditions & facilities 10 - Excellent 0 8 - Good 0 6 - Okay 0 4 - Poor 0 2 - Terrible 1 ### 2/10 Terrible #### Adel 27 Dec 2022 Disliked: Amenities, property conditions & facilities Overpriced substandard facilities. Freezing cold bedroom. Ugly architecture, dark and dingy. Dirty dark and cold bathroom. Window stained with dead bugs and dust. No heaters to compensate. Very depressing. No hot water. We were forced to to ask them to boil water and put it into buckets in order to wash ourselves by using an empty margarine container. Unheard of when we have paid £900 to be in this tacky facility worthy of a YMCA student accommodation Location of the property is very bad. Surrounded by bog, mud and muddy Savannah. Unsightly views. Reception area very poor. The common toilet facility is substandard and unsightly. The place is reminiscent of an army barrack. The dining room is reminiscent of an army dining mess or a school, lacking in ambiance and atmosphere. The food is American style, bland and smelly. Inedible for the price we paid. The place stank of trans fats and crisco. We could not stand the taste. The bedroom was full of cockroaches and dead bugs. My husband contracted gastrointestinal disease from their food and lack of hygiene. We was off sick for 48 hours which spoilt his Xmas. We were forced to check out 12 hours later to move to Four Seasons instead which was heaven in comparison and was worth every penny. We demand full refund on account on this. 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