Search Hotels Near Serendipity Meadworks, Smithfield

"Check in team were very friendly and helpful. Parking lot was small for the amount of vehicles. Good food close by. Breakfast was ok, you can never go wrong with fresh waffles."

"The property was nice…clean, good fitness center, room was fine. We booked through Expedia for only a 1 night stay and when we arrived to check in, they didn’t have any of the type of room we reserved, so they downgraded. The front desk person basically said our room wasn’t guaranteed because we booked through Expedia. We would stay again but book with the hotel directly."

"This was our first stay here. The tile floor in the foyer of the room and bathroom were sticky. The TV did not work. Every channel selected said “off air “. We called down to the front desk two times, both times they said they would send someone up to look at it. No one ever came. The rest of the room, although clean, needs a refresh (handles broken on the dresser, paint on the walls has seen its life-span). The bed was ok, softer than we prefer but that is just our personal preference. The shower needs re-caulking and the trim on the glass shower door was peeling off. The water pressure started out light but improved after a few minutes. Water temperature was fine. We did not eat at the hotel or use any of the amenities outside of our room. "

"It was a great experience. It had full kitchen with pots and pans already there for your use. The staff was friendly and greeted me when I walked through the door. The establishment was clean. Parking was plentiful, if I ever come back to the area, I would definitely use this place again."

"Very professional staff!"

"I was very disappointed with my stay, especially considering I paid over $300. The environment was extremely loud, the bathtub was clogged and drained very slowly, and there were no towels available after using the pool. The pool itself was nice, but that was one of the few positives. We also had to pay extra for parking, which made the experience even more frustrating. On top of that, we never even got the chance to try the breakfast because security accused us of smoking and removed us from the hotel. Overall, this was a very poor experience and not worth the money at all."

"Everyone was extremely professional. Check-in was absolutely painless. Check out was a bit hectic. Lots of people checking out, not enough staff. They really needed a key dropbox"

"Friendly staff at check in and in Concierge; the valet evening staff could have been more cordial. However, the young man, Future, was very personable and hospitable. Clean, spacious room. Biggest complaint would be the non working elevators and the broken ice machine on the Concierge level."

"Great location and artsy design, but tell someone to replace the scratched up headboards. Just kinda gross! Very strange that a Hilton would allow that. "