Serangan Dive Bali / Serangan Marine Service

Spacious rooms and clean. Great location near shops cafes and restaurants. Staff amazing and very friendly

The staff was absolutely incredible! They really went above and beyond to make our honeymoon an unforgettable experience! The spa ladies were excellent, a must do experience. We had amazing hosts at the front desk and also at the restaurant! Our service was excellent, the food was good and our room view was breathtaking. I would 1000% recommend this resort for your stay!

We were quite disappointed. We were expecting a lot considering the resort’s ratings. Check in was 3pm. We arrived at 4:20pm and our room still wasn’t ready. When we got to our room at 6pm there was no extra bed which we’d paid for. We had a package including canapés and cocktails 4:30-6. We ordered right on 4:30 but it took half an hour for any food or drink to come. Canapés were one miniature chicken wing and a dollop of dip with a few vegetable sticks each. All pool beds were taken early morning. People had reserved them with their belongings. Breakfast was very average. On the plus side… the ocean view rooms were spacious and a staff member gave the kids a complimentary icecream and teddy. We wouldn’t stay here again. Unfortunately it wasn’t worth the huge amount of money we paid for the inclusions and rooms.