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"The staff were really nice, the property itself was very luxurious and spacious"

"Great location, staff were so helpful and gracious, rooms were spacious/clean/had everything we needed! "

"The hotel was very clean and staff was excellent."

"Beautiful property. Great staff. Pool was great Only issue no English subtitles on tv"

"By far and away the best service I have ever received at a hotel, and I have traveled extensively. We had two different people greet us before even making it near the entrance, then a single person made sure we were guided and immediately attended to. We were graciously given a free upgrade and when the staff found out that we were here for a special event for the kids, they printed a letter to them and have a box of chocolates, which my kids can't stop talking about. The breakfast buffet was spectacular and absolutely worth the price. My husband still talks about how every other hotel on our trip was a letdown. 100% we would stay at The Shilla again the next time we are in Seoul."

"Great Hotel, nice staff, close to public transport "

"Modern rooms in a handy location for the area."

"Construction next store was noisy. The staff was friendly and helpful! From the folks at the reception desk, to the house keeping lady on the 21st floor and especially the gentlemen at the concierge desk on the first floor, everyone provided outstanding customer service! The location was also ideal for walking to places. I would highly recommend this hotel and can't wait to book them again on my return trips to Korea! "

"Love the convenient location with lots of stuff to do and easy subway access. We had a family suite that has a living room and bedroom with a king size bed and two bunk beds. Bathroom and shower/tub were spacious and clean. Highly recommended. "