Search Hotels Near Seneca Niagara Resort & Casino, Niagara Falls

"Yes"

"we noted a big improvement in the hotel from are last stay. We were disappointed the bar was not open. ,would have had a drink"

"Me and my boyfriend had stayed at this hotel once before the most recent time and it was a good experience our room was clean the staff was NICE and nobody was awkwardly watching us the entire time. The room name was under my boyfriend’s name so my name wasn’t technically on the room but i had spent days there with him. He had left i lost the key to the room and had asked for help getting another key the absolutely disgustingly rude lady at the front desk did not calmly tell me that she couldn’t give me one she in return yelled it’s illegal when i asked why and asked if she could just call my boyfriend and confirm that i stay with him so i didn’t have to sit in a car for hours but she continued to be rude. She then would alert the other staff that i tried to get another key? The next morning i go to go into MY HOTEL ROOM after running to the car for clothes and the other worker asked me which room i was staying in (which isn’t typical) i tell him and he calls the room. This whole entire stay was ruined for both me and my boyfriend because everytime we stepped out of our room there was the female worker by our room being nosey and watching us, outside workers would walk past our car if we were smoking, the staff is incredibly rude and unhelpful and UNPROFESSIONAL."

"It was a good experience for me and my family."

"The staff here at the hotel have all been wonderful to us, and we have been happy with the food served in the Bistro and everything else. We’ll stay here again. "

"Location was great and breakfast was good"

"Staff was great, breakfast was really good. The minor problems that we ran into were addressed immediately. "

"Breakfast was fine. Lisa at the front desk was great. She went out of her way to accommodate us when the room was not ready on time. "

"Made to order breakfast was amazing. We got a cheese tray and a mini bottle of champagne in our refrigerator om which was great. Staff although there are few are very helpful and accommodating."