Sen Monorom Holidays from £412

Very clean and quiet place to stay in. Transportation is very convenient as well. Breakfast was great, lots of variety to eat. And most of all, super friendly staff.

Wonderful location . very nice staff

We had such a wonderful stay at the Hyatt Herald Square in New York—it truly exceeded all our expectations! From the moment we arrived, Taion at the front desk made us feel so welcome with his warmth and professionalism (my kids are still talking about him!). I know this hotel had some bad reviews about the elevators in the past, but during our stay both were in service and super fast. The hotel itself is very well maintained, with cozy, quiet rooms and a beautiful rooftop to enjoy. The location couldn’t be better—right in the perfect spot for exploring the city. We loved every moment of our stay and will definitely be coming back, both to see Taion and to enjoy more of this amazing city!

I love the simplicity of this hotel. The price can’t be beat. It felt like my own loft apartment. However the walls are very dirty and grimy. I went to the store and bought a bottle of disinfectant counter cleaner and used a wet washcloth and spent less than an hour wiping the walls down. After that it was all good. Room 23 is now clean! I also bought my own comforter for $18 (twin size worked great for king size bed) and I felt it was cleaner. Overall I still saved over $1200.00 on my hotel costs. Staff were great except the fact that they often clean other rooms in the middle of the night and it gets noisy. I will stay again.

The property was in a great location walkable to many attractions. Close to a subway station. The rooms were nice a little outdated. Very uncomfortable pillows. We only used housekeeping for one day and they did not throw out our empty water bottles. We had a Kierig coffee maker never brought clean mugs or paper cups or new coffee pods. The concierge Mary was extremely helpful and so kind!