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Reviews of Kincraig Castle Hotel

4 out of 5
Kincraig Castle Hotel
Tomich, Invergordon, Scotland

Reviews

9.2

Wonderful

Rating 10 - Excellent. 138 out of 197 reviews" "
Rating 8 - Good. 43 out of 197 reviews" "
Rating 6 - Okay. 8 out of 197 reviews" "
Rating 4 - Poor. 7 out of 197 reviews" "
Rating 2 - Terrible. 1 out of 197 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff in traditional highland hotel
Stayed 1 night in Mar 2024

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff in a quirky historical calm house
Stayed 2 nights in Mar 2024

10/10 Excellent

Ann

Stayed 1 night in Mar 2024

6/10 Okay

Gary

Business traveller
Beautiful building and grounds with very friendly staff (especially Sam & Mel) however Internet service is like something from the 90s. Three days of extreme frustration with service constantly dropping when trying to work. Complained numerous times but nothing improved. Excellent breakfast however lunch and dinner options extremely limited. Only 3 main course choices from Bar menu that closed at 5pm and only 3 choices from Dining menu also and they were same each day. No food available after 8.30pm, even for resident's.
Stayed 3 nights in Feb 2024

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

K

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to overnight. Staff very attentive and kind. Breakfast kippers awesome!
Stayed 1 night in Dec 2023

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Kieran

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Gina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

james

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely relaxing stay,would certainly return
Stayed 1 night in Oct 2023

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, dinner was super and the staff is great. Large rooms and very comfortable. Perfect location.
Stayed 1 night in Sep 2023

8/10 Good

Kristi, Seattle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and grounds. Rooms were lovely as well.
Stayed 1 night in Sep 2023

8/10 Good

Phillipa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Dale

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice restoration. Excellent breakfast. Exceptionally helpful staff.
Stayed 1 night in Sep 2023

10/10 Excellent

LEE

Stayed 1 night in Aug 2023

10/10 Excellent

Rose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous, historic hotel in beautiful gardens & excellent condition with welcoming & efficient staff.
Stayed 1 night in Aug 2023

8/10 Good

Verified traveller

Liked: Cleanliness
Expensive for plumbing issues
A cute little castle hotel tucked away in the highlands; however they really need to work on their plumbing. Toilets wouldn’t flush in room or lobby bathroom. Tub water pressure was so low it took 30+ minutes to fill. When we spoke to their maintenance person, the reasoning was because of too much use in the hotel at the same time. Doesn’t feel like they’re equipped to be full? Not a lot of property / grounds to walk around on. Expensive for having plumbing issues.
Stayed 1 night in Aug 2023

10/10 Excellent

Nicholas

Stayed 1 night in Aug 2023

10/10 Excellent

Jacek

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Richard

Stayed 1 night in Jul 2023

10/10 Excellent

FABIAN, Downey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property is very nice. It is maintained well, except for a few carpet tears here and there. Plenty of parking and the location with the view of the valley is exceptional. The staff is very kind and accommodating. My only is issue is there is no lift (elevator) to having to carry heavy luggage up 3 flights of stairs was not fun. Aside from this, I would recommend it.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Jun 2023

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
Really enjoyed our stay. Lounge area was amazing with a variety of seating in different arrangements. Bar snug was really comfortable. Loved the chairs that twirled. Our room was spacious. It was accessible and partner was delighted with the shower which was so easy to access. Room would benefit from some updating and I believe that’s on the cards, it was however, very comfortable. Outdoor area looked really nice. Lots of outdoor seating, and the pods looked great for eating in the evening. Staff were all super friendly and helpful.
Stayed 1 night in Jun 2023

10/10 Excellent

Carl

Liked: Staff & service
Stayed 1 night in Jun 2023

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend
Really lovely spot. Great breakfast and great staff.
Stayed 1 night in Jun 2023

10/10 Excellent

Holly

Stayed 2 nights in May 2023

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023

10/10 Excellent

Antonis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

10/10 Excellent

Bruce

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is a lovely charming property in a beautiful setting. The ambiance, large well-furnished room and views were much appreciated. We highly recommend.
Stayed 2 nights in May 2023

10/10 Excellent

Lilian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Delightful setting. Will definitely go back.
Stayed 1 night in May 2023

10/10 Excellent

Martha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice stay
Stayed 1 night in May 2023

8/10 Good

Wayne

Travelled with family
Liked: Staff & service
Like: the character. Dislike: prices could be more competitive. Staff: excellent
Stayed 4 nights in May 2023

4/10 Poor

Barry

Travelled with group
Disliked: Cleanliness, property conditions & facilities
We recognised that the hotels in the highlands on the NC500 route weren’t that good but the Kincraig hotel didn’t even meet our low expectations. The general conditions were poor, the rooms were not maintained - even the bed wasn’t made during our 2 night stay. The food was ok but we certainly won’t be returning.
Stayed 2 nights in May 2023

10/10 Excellent

Brian and Fiona

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

8/10 Good

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming lounge with open fire.
Stayed 2 nights in Apr 2023

10/10 Excellent

Erika

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place!
Stayed 1 night in Mar 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The food and service was excellent defo go agin
Stayed 1 night in Feb 2023

10/10 Excellent

Violet

Stayed 2 nights in Feb 2023

10/10 Excellent

J

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant stay , good sleep large windows allow plenty of fresh air Only quibble is need to have beans with the breakfast otherwise to dry
Stayed 1 night in Feb 2023

10/10 Excellent

Mary

Travelled with family
Liked: Amenities, property conditions & facilities
We arrived before checkin time, but the staff welcomed us to wait in the lounge and we ordered lunch and drinks. The room was very comfortable and well furnished. The staff was lovely, and we ate dinner and breakfast there. The dinner was delicious, but a bit overpriced. The breakfast had lots of options and we greatly enjoyed it. Would stay here again anytime.

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely overnight stay in very clean, cosy & comfortable surroundings. Really enjoyed our evening meal, food was delicious. Staff very attentive.
Stayed 1 night in Feb 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Country Hotel with 5 star service
Beautiful country hotel with ambience and fantastic service. Loved our stay and highly recommend.
Stayed 3 nights in Feb 2023

10/10 Excellent

Ian

Stayed 1 night in Feb 2023

10/10 Excellent

Colin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent food
Stayed 1 night in Feb 2023

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
EXCELLENT STAY. GOOD SERVICE. FRIENDLY ATMOSPHERE. WE'LL BE BACK.
Stayed 2 nights in Jan 2023

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An early Christmas treat break
Friendly and warm welcoming. Nothing was too much trouble. The staff were amazing to us. We loved the relaxed atmosphere and was totally chilled. Will be going again soon.
Stayed 4 nights in Dec 2022

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
Amazing location, food, staff and large open fire, well worth the journey. The staff were so helpful and engaging, we bought a few of the locally made jewellery that was on display. Large rooms with super comfortable bed, large bathrooms. The lounge by the fire having a drink after a cold day out sightseeing was welcomed.
Stayed 2 nights in Dec 2022

10/10 Excellent

Janette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed two nights while visiting my daughter who lives nearby. Have stayed once before so knew the quality we were returning to. Staff were all exceptionally friendly and the hotel was decorated beautifully for Christmas. Only downside was not getting to spend enough time enjoying the hotel.
Stayed 2 nights in Nov 2022

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

8/10 Good

Christine

Liked: Cleanliness, staff & service, room comfort
Room was crazy hot when I entered. No way to turn it down so had to open windows (no screens). No place to put luggage. Shower was odd - it didn’t move so you had to stand against the wall. Water pressure was low, which made for a long, un refreshing experience.
Stayed 1 night in Oct 2022