Ratings based on 195 Verified Reviews

3.6 out of 5
73% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
4out of 5
Recommended
for Families
by A verified traveller from caithness

Excellent basic hotel

Posted 20-Feb-2017
Check in very quick and efficient - staff all very pleasant - room clean and comfortable but quite small. Quite a walk into town on the minus side - taxi cost just over £5 one way. All round good hotel breakfast was lovely.
2out of 5
by A verified traveller from Ontario Canada

Location was good for what we needed.

Posted 10-Feb-2017
Pros: Location
Cons: Staff was great. We didn't use any of the facilities. Besides room size and lift size. Probably not much.
Location: Lots of history around the area to see.
This has to be the smallest room we have ever stayed in ever. The lift was so small you couldn't fit the luggage cart and a person to operate the lift in it. The room was tiny and it was a family room. It would have worked for a single traveller but not a family.
4out of 5
Recommended
for Everyone
by A verified traveller

Really great, affordable hotel

Posted 10-Feb-2017
Pros: Pool facilities and décor - all fresh
Cons: bigger rooms for family
Location: Art Gallery & Museum Infinity trampoline park is about 10 minutes away - great facility! Cruise down Loch Ness Dolphin Spotting
Good location for drivers, about 5 minutes from City Centre. Lovely rooms, a bit on the small side for a family but very nicely decorated and presented. The pool area was fantastic, warm pool and adequate showers/changing area. Breakfast was nice, children eat free. For the price we paid - it is a great hotel.
3out of 5
by A verified traveller from glasgow

価格的には、バリューがある

Posted 07-Feb-2017
Pros: 価格とホテルの場所が分かりやすい点
Cons: 朝食ビュッフェの種類を増やすべき、特にパンの種類を増やしてほしい。枕にヨゴレがあったので、枕カバーの清掃には気をつけてほしい。
Location: ハイウェイから降りたらスグにホテルがあるので、分かりやすい。また、市内まで車で数分でいける。近くにモリソンズもあるので、夜食などの買出しにも良い。
朝食のビュッフェの種類が少ないような気がする。パンについては、1種類しかなかったので、困った。また、二つの枕にヨゴレがあったので、使用しなかった。こちらの二点以外は、快適で・・・困ることは無かった。また、従業員もフレンドリーでよかったと思う。
5out of 5
Recommended
for Everyone
by A verified traveller from Inverness

Handy for town - just a 10 minute walk away

Posted 30-Jan-2017
Pros: location and closeness to town
Cons: nothing
just the usual - nice nights sleep and food brilliant as always.
1out of 5
by A verified traveller

None if the bathroom elements are functional.

Posted 30-Dec-2016
No shower, no flush. Smelly. Food is frozen and reheated. Horrible
4out of 5
Recommended
for Everyone
by A verified traveller from Sydney, Australia

Pleasantly surprised how nice this hotel is

Posted 20-Nov-2016
Pros: modern, comfy and clean rooms.
Cons: room service wasn't that great no value for money, requested someone to fix the in room telephone which never happened.
Location: 10 minute drive into town
Check in was speedy, staff friendly and helpful, rooms were immaculate, located about 10 minute drive into town, room service food was average as was the service received by the bar staff. Had some additional charges on the bill at check out time that was incorrectly applied to the room which was fixed up by staff begrudgingly. Would definitely stay again though.
3out of 5
by A verified traveller

Handy but the food and restaurant let it down

Posted 11-Nov-2016 on Hotels
Rooms are great, comfy, leisure facilities really good. The bar is pleasant, however, the food in the bar and restaurant is cheap and well over priced. The restaurant is more of a café serving the same awful food. On the plus side, kfc is opposite
4out of 5
by A verified traveller

Highlander

Posted 07-Nov-2016 on Hotels
Conveniently sited away from the city-centre buzz, but within easy commuting distance. Quiet and comfortable, with pleasant friendly staff.
4out of 5
by A verified traveller

This traveller left a rating score only Posted 07-Nov-2016 on Hotels