Ratings based on 471 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
71% of guests recommend
3.9 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller

Nice location, but noisy gulls at night.

Posted 04-Aug-2016
Pros: Location
Cons: Get rid of roosting birds
Room was a bit stuffy so I slept with the window open. Seagulls were incredibly loud all night long, even with window shut. Other than that, the hotel was great.
3out of 5
by A verified traveller

Over priced!

Posted 02-Aug-2016
The room had a view, but the windows were dirty. The toilet didn't function properly. Breakfast was available in a lower level backroom without windows. The room rate was very high for what we got. In fact, we enjoyed Starbucks coffee and hot scones at the coffee shop located in the Best Western next door. That's where we would stay next time.
1out of 5
by A verified traveller

Tale of Two Rooms

Posted 01-Aug-2016
Pros: On a pretty river
Cons: Everything starting with the Kiwi at the front desk.
Location: Walk up the river
I stopped in without a reservation because I didn't have online access. They tried to gouge me with a rack rate. I used expedia at the hotel next door (they have no common use computer) and booked via expedia at a reasonable ate. They didn't like that. They gave me the WORST room in the barely average hotel. I would have stayed next door but they were full and it was ten pm. Forgot to mention that they couldn't work it out with expedia and I had to wait an hour for them to believe the booking that was pending for some reason. Room 1 - the doors out to the rooftop would seal. Cold air blew in all night. Plus seagulls went batty until midnight then started up again at 4 am. The hallway was noisy. The shower was complicated. I would have left if I hadn't booked already. The next room was a bit better. In the back on a street that must have had a bakery (smell) and cars and dump trucks caused a ruckus. This is an old hotel that rents out rooms for bus tours. If you have been on one then you know the quality. The façade is the only nice thing they've got.
4out of 5
by A verified traveller

Excellent location

Posted 27-Jul-2016
A lovely old rather dated hotel. The breakfast service was a little disappointing.
3out of 5
by A verified traveller from Montreal

One night stay

Posted 25-Jul-2016
Very old hotel, well located in Inverness. There is no parking. The public parking is about 400m away and it costs 4 pounds for 24h. Room comfort is so-so. Beds are way too soft. Breakfast is very good and complete. Overall, the room is too expensive but I guess it's the price to pay to stay in Inverness.
2out of 5
by A verified traveller from Spain

A night in a very old hotel

Posted 09-Jul-2016
I think we had the worse room facing to a patio in the first floor,the bed very noisy, the furniture very old.The bath with a curtain, nothing to do with a 4 stars hotel.The TV very small. I paid 188 euros for the room,the only good thing was the breakfast.
3out of 5
by A verified traveller from Falkirk

Okay hotel for an overnight if you get it cheap !!

Posted 24-Jun-2016
Hotel is dated and old school feel. Staff are really good. Room is okay apart from the TV I've seen tablets with bigger screens. Breakfast is amazing. Get it cheap for an overnight it's okay.
4out of 5
by A verified traveller

Posted 21-Jun-2016
Nice location, handy for parking, shopping, eateries and tourist sites. Rooms were clean and tidy, although dated, however, the en-suite had been modernised. Excellent breakfast facilities (buffet style).
2out of 5
by A verified traveller

Hotel very central though Roman not cleaned or bed

Posted 14-Jun-2016
Hotel dated and ran out of some cooked breakfast items on first morning at 0830hrs
4out of 5
by A verified traveller from Upstate New York

One night stay

Posted 08-Jun-2016
On the last day of North Country 500 my niece and I stayed for a night. We had a clean comfortable room and the price was right. Only drawback is parking one block away at a paid lot. Only cost 5 pounds for 24 hours, but parking off site is always time consuming and of course the meeter only takes change. Something to keep in mind for all the Ness Walk hotels. Otherwise a great place to stay and now that I'm familiar with parking, I'd stay there again.