Ratings based on 489 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
70% of guests recommend
3.9 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
2out of 5
by A verified traveller from sweden

Hotel close to center

Posted 22-Sep-2016
Situation is ok but very poor sound insulation. Our room was facing the street. It was like sleeping on the sidewalk.
3out of 5
by A verified traveller from New Mexico

Hotel is on the River Ness

Posted 19-Sep-2016
Room was in the back overlooking a roof. Small, not worth the money.
3out of 5
by A verified traveller

3 sur 5

Posted 18-Sep-2016
Si l'élevateur aurait fonctionné je donnerais 4 sur 5 Hôtel très bien situé et facile d'accès.
3out of 5
by A verified traveller from perth

Wonderful setting

Posted 18-Sep-2016
Pros: Location an d convenient parking
Cons: Staff should ensure that the food at breakfast is hot and fresh
Location: River views...good shopping...historical
Dreadful buffet breakfast.... Poor quality control
2out of 5
by A verified traveller from Dubai, UAE

Very outdated. Breakfast is bad

Posted 13-Sep-2016
Great location other than that nothing good about it. Breakfast is horrible and the serve them in a pot. They will not check you in till 3pm and staff are not very helpful
4out of 5
by A verified traveller

Nice hotel close to city centre with great views

Posted 12-Sep-2016
Great views and close to the city centre but could do with some updating
4out of 5
by A verified traveller from London

Launchpad for Northern500 route

Posted 04-Sep-2016
Pros: See above - very helpful staff delivering a great personal service
Cons: Range of wine in the bar - basically one white and one red, no rose.
Location: Centrally located so great for walking around Inverness and strolling along the riverside. Lots of restaurants close by too
Stayed overnight before setting off to cover the Northern500. Check-in was speedy and room ready. Staff very helpful when I returned a week later to see if they had found my iPhone charger that I'd left by mistake. Seems I'm not the only one to do this - housekeeping were able to return it to me with no problem. Phew!
3out of 5
by A verified traveller from f

Nice location

Posted 28-Aug-2016
Nice location by the river. Hotel rooms really need a refurbish as they are dated. Shocking water pressure do could only use the bath in our room
3out of 5
by A verified traveller from Hertfordshire

Reasonable hotel for a stop on a journey.

Posted 27-Aug-2016
Pros: Our room was comfortable and spacious. The view over the river was very pleasing.
Cons: The shower, which had clinging shower curtains all round you in the middle off the bath. Dining (see above). Advice about carparking (see above).
Location: Location is good in the middle of Inverness, with many rooms overlooking the river. Since it was raining, we went to Brodie Castle nearby (NTS).
Every where was clean and the staff were pleasant. The hotel's main business seems to be coach tours, so that there is a large simultaneous demand for hot water in the bathrooms and for the restaurant. The hotel has no car park, but there is a public pay-and-display car park nearby. However, the hotel had no information about charges and did not advise me that I could pay for some time in the morning the evening before. Dinner on the first night was OK - of the "good school meal" variety. There are three recommended restaurants very close, but they seem to need booking, even mid-week in the high season: one squeezed us in on our second night.
4out of 5
by A verified traveller

Nice location, but noisy gulls at night.

Posted 04-Aug-2016
Pros: Location
Cons: Get rid of roosting birds
Room was a bit stuffy so I slept with the window open. Seagulls were incredibly loud all night long, even with window shut. Other than that, the hotel was great.