"Very disappointed with the volume of dogs in the property. No designated areas in restaurant and one particular dog was allowed to sit on the bench seating unchallenged by staff , very poor management intervention!
All bedrooms apparently “dog friendly!”
Was not a nice experience and will not be returning.
Finally, where was the pool and spa facilities ?
Certainly not in the hotel!"
"This was our second time staying here and it was as good as the first time we stayed, staff are so nice, room was lovely, breakfast was perfect good selection of food and a cooked breakfast as well. Walking distance to center shops and restaurants, parking onsite too"
"Reception were great , no fridge was a problem , breakfasts were good food in the evening not so much burgers dry and buns not toasted as stated for what you charge not worth it , properly why the restaurant was empty"
"The Hotel Staff are very friendly, kind and helpful and welcoming.
The staff also in the Restaurant are helpful friendly kind and welcoming.
The Hotel is extremely clean and well maintained.
The its next to river so you get a lovely view either from a room or outside.
Definitely be going there again soon"
"We always enjoy staying at this lovely York hotel. Excellent location, clean and well decorated rooms and and all at a very reasonable price. Lovely warm welcome from reception staff and overall a great stay."