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Gartenhotel Crystal

4.0 star property
Winter magic awaits at this Zillertal retreat where snowy adventures, spa relaxation, and family fun create the perfect mountain getaway experience

Choose dates to view prices

Gardenhotel Crystal in Zillertal offers a free breakfast buffet and onsite coffee shop. Families enjoy hiking, biking, or snowboarding, while kids play in the garden playground. Relax at the Crystal Spa with three pools, and use the EV charging station.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Spa
  • Pet-friendly
  • Parking included

Room options

View all photos for Standard Double Room, Balcony (Blütentraum)

A hotel room with a large bed, a chair, a desk, and a view of the outdoors.

Standard Double Room, Balcony (Blütentraum)

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Double Room, Balcony (Superior)

A hotel room with a large bed, two bedside tables, a chair, a small table, and a window with curtains.

Double Room, Balcony (Superior)

  • Mountain view
  • 312 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Double Room, Balcony (Fichte)

A hotel room with a bed, a desk, a chair, and a TV.

Double Room, Balcony (Fichte)

  • Mountain view
  • 258 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Room

  • Sleeps 10
  • Free Wi-Fi

Room

  • Sleeps 10
  • Free Wi-Fi
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About the area

Located in Fuegen, Gartenhotel Crystal is near a train station. Spieljoch Cable Car and Hochzillertal Cable Car are notable landmarks, and the area's natural beauty can be seen at Zillertal and Kellerjoch Mountain. Travelling with kids? Don't miss Schwazer Silver Mine. Take in the nearby slopes with cross-country skiing and downhill skiing, or try out other outdoor activities such as snowshoeing and ice skating. Visit our Fuegen travel guide
Map
Hochfuegenerstrasse 63, Fuegen, Tirol, 6263

What's nearby

  • A skier in a red jacket and blue helmet on a snowy slope.
    Zillertal
    1 min walk - 0.0 miles
  • A wooden deck with white lounge chairs, a mountain backdrop, and a clear lake.
    Achensee
    21 min drive - 12.4 miles
  • Spieljoch Cable Car
    5 min walk - 0.3 miles
  • Erlebnistherme Zillertal
    2 min drive - 0.9 miles
  • Hochzillertal Ski Resort
    13 min drive - 6.0 miles

Getting around

  • Fügen-Hart Station
    14 min walk
  • Innsbruck (INN-Kranebitten)
    49 min drive

Restaurants

  • Kosis
    11 min walk
  • Gasthof Hamberg
    4 min drive
  • Kohleralm
    8 min drive
  • Bawa Lounge
    19 min walk
  • Seta's New Diner
    4 min drive

About this property

Gartenhotel Crystal

  • Upscale family-friendly hotel near Zillertal
  • Located close to Spieljoch Cable Car, Gartenhotel Crystal provides a free breakfast buffet, a terrace and a coffee shop/cafe. Hit the slopes at this hotel, offering a ski shuttle, ski passes and ski storage. Treat yourself to a body scrub, a massage or a body wrap at Crystal Spa und atrium Spa, the on-site spa. Fitness classes are offered at the gym; other things to do include hiking/biking and snowboarding. Free in-room WiFi is available to all guests, along with a garden and a playground.
  • You'll also enjoy perks such as:
    • 2 outdoor pools and an indoor pool, along with sunloungers and pool umbrellas
    • Free self-parking
    • Free train station pick-up, bike hire and an electric car charging station
    • Smoke-free property, multilingual staff and massage treatment rooms
  • Room features
  • All 88 rooms feature comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches such as free WiFi and safes.
  • Extra amenities include:
    • Bathrooms with baths or showers and free toiletries
    • 48-inch flat-screen TVs with satellite channels
    • Balconies or patios, wardrobes/cupboards and heating

Awards and affiliations

  • Eco-certified property
  • This property participates in GreenSign Hotel – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Airport shuttle on request
  • Free train station pick-up shuttle
  • Ski shuttle nearby
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Hot tub
  • Indoor pool
  • Library
  • Mountain biking
  • Playground
  • Sauna
  • Ski passes
  • Ski storage
  • Snowboarding
  • Steam room

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1970
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 48-inch flat-screen TV with satellite channels

Food and drink

  • Limited room service

More

  • Desk
  • Heating
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10:00 PM
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport and train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide a record of full COVID-19 vaccination
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 21 October to 27 November:
  • Swimming pool

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of EUR 25 per pet, per day
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.60 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: EUR 25 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

The seasonal pool will be open from May to September
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 14 years old are not allowed in the swimming pool, fitness facility or hot tub
Children under 14 years old are not allowed in the spa without adult supervision

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Frequently asked questions

Does Gartenhotel Crystal have a pool?

Yes, this property has an indoor pool, 2 outdoor pools and a children's pool. The swimming pool is closed seasonally each year from October 21 until November 27.

Is Gartenhotel Crystal pet-friendly?

Yes, dogs are allowed at this property. There's a fee of EUR 25 per pet, per day.

How much is parking at Gartenhotel Crystal?

Self-parking is free at this property.

What time is check-in at Gartenhotel Crystal?

Check-in start time: 3 PM; check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Gartenhotel Crystal?

Checkout is at 11 AM.

Where is Gartenhotel Crystal located?

Located near the slopes, this Fuegen hotel is within a 5-minute walk of Zillertal and Spieljoch Cable Car, and close to winter sports, such as cross-country skiing and skiing lessons. Hochzillertal Cable Car and Hochzillertal Ski Resort are also within 9 mi (15 km). Fügen-Hart Station is 14 minutes by foot and Kapfing Station is 28 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Gartenhotel Crystal Reviews

9.6

Exceptional

10

Cleanliness

9.0

Location

9.6

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 14 out of 18 reviews
Rating 8 - Good. 4 out of 18 reviews
Rating 6 - Okay. 0 out of 18 reviews
Rating 4 - Poor. 0 out of 18 reviews
Rating 2 - Terrible. 0 out of 18 reviews

Reviews

Verified

8/10 Good

Fabian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schöner Aufenthalt
Stayed 3 nights in Oct 2022
Verified

10/10 Excellent

Christin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tolles Hotel - gute Lage (5 Minuten zur Seilbahn zu Fuß), schöner Naturpool draußen, bei schlechterem Wetter lässt es sich mehr als gut im schön und stilvoll gestalteten Wellnessbereich aushalten. Das Personal super freundlich und zuvorkommend, der Service wirklich top. Wir würden jederzeit wiederkommen.
Stayed 3 nights in Aug 2022
Verified

10/10 Excellent

Kirsten

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es war traumhaft
Stayed 7 nights in Aug 2022
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schön mit Wert auf Details, sauber und hervorragender Service
Stayed 7 nights in Sep 2020
Verified

10/10 Excellent

Christina&Marko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hervorragende Qualität an Ausstattung, Hygiene, Essen und sehr freundlich. Sehr zu empfehlen!
Stayed 7 nights in Jul 2020
Verified

8/10 Good

Alfred

Liked: Cleanliness, staff & service

Gutes Wellnesshotel

Das Gartenhotel Crystal ist ein grosses sehr schönes Hotel mit einer neuen sehr schönen und grossen Wellnessanlage die uns sehr gut gefallen hat.
Stayed 5 nights in Dec 2019
Verified

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gutes Essen und viel Entspannung

Entspannende Stimmung, schöner Naturpool, viele eigene Produkte, sehr leckeres Essen und nette, grösstenteils einheimische Bedienung. Wir kommen gerne wieder einmal. :-)
Stayed 2 nights in Aug 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dejligt hotel!

Fantastisk hotel. Kort afstand til alt :) Vi kommer helt sikkert retur!
Stayed 8 nights in Jul 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Very well run by management. Friendly and helpful staff. Nice bar area. Pool table and games room was a nice facility to use after dinner. Pool and spa area was well kept. Breakfast was plentiful and the five course dinner was lovely. Recommended
Stayed 3 nights in Mar 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa-Bereich war super. Freundlichkeit der Mitarbeiter ebenso.
Stayed 2 nights in Feb 2019
Verified

10/10 Excellent

Terese

Kan anbefales!

Hyggelig hotell med god frokost og behjelpelig personale. Fine og store rom, behagelig seng.
Stayed 1 night in Sep 2018
Verified

8/10 Good

Häusler

Liked: Cleanliness, staff & service

Rolles Hotel direkt am Berg

Ein wirklich zauberhaftes Hotel. Hervorragendes Essen Überdurchschnittlich freundliches Personal Sehr schöne Anlage. Der ganze Garten ist mit Kräuter, Beeren, Gemüse und toller Bepflanzung angelegt. Der Schwimmteich läd zum verweilen mit ganz gemütlichen LoungeLiegen ein. Hallenbad, Kinderbereich,Dampfbad und Whirlpool Bereich ist sehr sauber, etwas veraltet. Der neue Spa Bereich ist hervorragend und absolut empfehlenswert!!!! Die Zimmer sauber, mit persönlicher Begrüßung. Zum Abschied hat jeder von uns ein Lunchpaket bekommen, welches ich sehr zuvorkommend fand. Wir kommen auf jeden Fall wieder !!!!!
Stayed 2 nights in Jun 2018
Verified

10/10 Excellent

Alisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Sep 2022
Verified

10/10 Excellent

Teemu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Dec 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2018
Verified

8/10 Good

Paal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort