Search Hotels in Sawmill, Clermont

"Ashley from baggage claim area. She works night shifts. She was amazing. We got in early like 4 am sat morning., and she helped us figure out what we needed to do. We had our luggage lost and she was fso helpful to let me know they would accept it and put it away for us when wif we were not around when it come over. Also she helpped us realize walmart was close. I could have googled stuff but she was very helpful with check in and everything. She really went above and beyond ♡"

"Small rooms with only double beds. Great pool area for kids and wonderful location!"

"Great experience overall "

"Paid for certain items to be at room on reservation arrival but failed to. "

"Very nice place to stay specially if you have small children"

"The hotel had comfortable beds, didn't find the front staff very friendly at all. The cost of the hotel was a good price"

"The property was nice. The room we had, king suite with fireworks view, was very nice. Everything around the resort was clean. Only suggestions I have for improvement would be, friendlier pool staff, check in process revamped (we checked in late and the staff seemed super tired, we were told we had to come back the next day to get a parking pass from guest services, upon getting the pass they tried to talk me into a timeshare. I eventually went to the timeshare presentation after being harrassed a million times and it was a complete joke. The timeshare presentation was supposed to be 60-90 minutes and we were there almost 3 hours with little children. When we told the staff we werent interested their attitudes became insane how they treated us, like we meant nothing to them as guests. But that doesn't mean I wouldn't stay here again, just means I wont be fooled into ever going to a presentation again. The resort has 7 pools around the area, my family only checked out the one near our building because the pools are so far apart, it would have been too much walking for my little ones. The biggest complaint I have about the property is the parking. Parking is free, great! But the hotel doesn't limit how many parking passes they give out (one guy got 4 passes while he was there) so there was never any parking close to where our building was and being handicapped, there were cars parked in handicapped parking that had no handicapped tags. The property said it wasn't their problem."

"The photos shown for the hotel were completely different from the actual conditions. The staff was rude, and it was very disappointing that my room was not serviced until the fourth day of my stay. The shuttle schedule was also extremely inconvenient, both in the morning and for the return trips. Overall, this was one of my worst experiences. "

"We absolutely loved the hotel—the service, the cleanliness, and the well-designed rooms. The only issue that affected us was that the mattresses were extremely hard; I believe that getting a good rest is essential, yet we were barely able to sleep due to how uncomfortable those mattresses were—at least that was the case in Room 315. Aside from that, everything was spectacular; the breakfast was incredibly varied and delicious!"