Apartment, 2 Bedrooms | Private kitchen | Full-sized fridge, oven, stovetop, dishwasher
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Reviews of Sonder The Congress

Sonder The Congress
226 West Broughton Street, Savannah, GA

Reviews

7.6

Good

Rating 10 - Excellent. 9 out of 19 reviews" "
Rating 8 - Good. 4 out of 19 reviews" "
Rating 6 - Okay. 1 out of 19 reviews" "
Rating 4 - Poor. 3 out of 19 reviews" "
Rating 2 - Terrible. 2 out of 19 reviews" "

8.8/10

Cleanliness

10/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Karla

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We all really enjoyed our stay. The place was so spacious! Our only complaint was the noise outside but we got through it.
Stayed 3 nights in Apr 2024

10/10 Excellent

Adam

Business traveller
Liked: Cleanliness
Great stay with Sonder. Very convenient and professional. Easy check in and out. Would stay again.
Stayed 4 nights in Jan 2024

10/10 Excellent

Kerry

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2023

4/10 Poor

travis

Stayed 3 nights in Jul 2023
Response from Sonder on 20 Jul 2023
Hi Travis, thank you for leaving a review. We’re sorry your stay fell below expectations. We’d love to hear more details about your experience. Please feel free to reach out to our 24/7 support team. We look forward to hearing from you soon.

2/10 Terrible

Dan

Stayed 1 night in Jun 2023
Response from Sonder on 5 Jul 2023
Hi Dan, your honest feedback is appreciated. We’re sad to hear about your experience. We’d like to learn more about your stay to help us identify how we can improve for the future. Please reach out to our support team at any time.

10/10 Excellent

Charles

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Took an 1 1/2 hour to find place horrible directions but place was awesome
Stayed 2 nights in Jun 2023

10/10 Excellent

Eduardo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great apartment. Very clean and beautiful. Very well located. Walking distance to everything in historic district.
Stayed 2 nights in Jun 2023

10/10 Excellent

Shelby

Liked: Cleanliness, room comfort
Stayed 3 nights in Dec 2022

4/10 Poor

Shavonne

Disliked: Cleanliness, property conditions & facilities
The property is conveniently located within the historic district. It was not cleaned thoroughly as there were ants on the rug in the living room and huge pieces of hairs in the shower. However, the trip turned terrible once I spotted a cockroach in the kitchen on my last day. The response from both Sonder and Expedia have not been ideal nor emphatic to this situation. It's disappointing how customer service is completely lacking with these larger companies.
Stayed 3 nights in Nov 2022
Response from Sonder on 6 Dec 2022
Hi Shavonne, thank you for staying with us and providing your honest feedback. Cleanliness is one of our top priorities, and we're incredibly sorry for dropping the ball here. We'll work with our team to ensure these issues don't happen again. Customer service is important to us. We apologize for falling short. Please feel free to reach out to us at any time. We'd love to make this up to you.

8/10 Good

Laura

Stayed 2 nights in Oct 2022

10/10 Excellent

COURTNEY, LAWRENCEVILLE

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very amazing property spacious and clean and the beds were very comfortable. The parking and finding it was confusing but other than that once we got in was very good.
Stayed 1 night in May 2022

8/10 Good

Leslie

Stayed 3 nights in Oct 2021

10/10 Excellent

Jacob

Travelled with group
Liked: Cleanliness, room comfort
It was a great stay. The entrance was a little difficult to find but once you got in the place it was massive and roomy we had zero issues with our stay. I would recommend it to anyone
Stayed 5 nights in Aug 2021

6/10 Okay

Jay

Liked: Cleanliness
Disliked: Room comfort
Some Ups and Some Downs
Nice looking unit in great area (entering from the W Congress alley is sketchy at night). Walking distance to the River front area, The Old Pink House, Mrs Wilkes, JW Marriott. Bathrooms are small but very nicely redone. Beds are pretty good (memory foam type), but good luck getting to sleep with the noise.... Problems: 1. NOISE from street and neighbors was crazy, late into the evening - 2am the first night. They provide earplugs, which is a really bad sign when you first arrive. Lots of loud cars cruise by the unit (on Broughton) at all hours of the day and night - music as well as exhaust noise - a bit like being a drag race. 2. NO CABLE TV AT ALL. You have to google "cast" something from your phone or laptop so no news, current shows, etc unless you have a subscription and if you don't have the cast app on your phone, you have to pay for that if more than 3 days. You can cast from google on a laptop fairly easily, but you still need the content to cast. 3. Very squeaky floor. You can't walk around the living area if anyone else is trying to sleep anywhere in the unit. 4. Parking is terrible, but that really goes for all of Savannah, not just this unit. You should park 4 blocks away in the deck near the courthouse at 123 Montgomery street. Reasonable and seems to be safe to walk there in the daylight. 5. No corkscrew so if you like wine, bring your own. Probably best for younger crowd that will be out until late night.
Stayed 3 nights in Sep 2020

8/10 Good

Rebecca

Travelled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The apartment was huge and fit our group of 6 really well! Everything was clean and checking in was so easy- we just received a code for the door and we were in! Everyone enjoyed our stay, the decor was really nice and you could not beat the location.
Stayed 2 nights in Feb 2020