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My room was beautiful and the beds were very comfortable. However, my TV didn't work. I called the front desk to report this and they said they would send someone over from Maintenence to fix it, but no one ever came. I wish I had brought a good book!
The staff was great! The room was straight out of 1987. Fixtures had 1/2 " of dust kn them.
joshua
Stayed 3 nights in May 2024
2/10 Terrible
Marlena
17 May 2024
Disliked: Cleanliness
Upon pulling into the parking lot I could see that the drapery was ripped in some of the windows. Things looked old and unkept. I didn’t check in
Marlena
Stayed 1 night in Apr 2024
6/10 Okay
Jason
Travelled with partner
15 May 2024
Disliked: Staff & service
The room itself was nice, I just didn’t like not having any maid service while there. No clean towels or sheets during stay. No weatherstripping on doors. No extra lock on doors. Ironing board was disgusting. The lights in the bathroom were loud and old. The pool while accessible was gross. But the front service lady who checked us in was nice, and very helpful. All in all it’s fine for a cheep stay. Wouldn’t recommend for a long stay. Didn’t do breakfast so no notes.
Jason
Stayed 2 nights in May 2024
Response from Ramada on 18 May 2024
Dear Jason, I am writing to extend my sincerest apologies for the less-than-satisfactory experience you had during your recent stay at Ramada. Your comfort and satisfaction are our utmost priorities, and it deeply pains us to hear that we fell short of meeting your expectations.We have thoroughly investigated the issues you brought to our attention, and I want to assure you that corrective measures are being taken to address them promptly. We understand the importance of maintaining the highest standards of service and hospitality, and your feedback serves as a valuable reminder of the areas where we need to improve.Please know that we take your feedback seriously and are committed to making the necessary changes to ensure that future guests do not encounter similar issues. Your satisfaction is of paramount importance to us, and we would be grateful for the opportunity to regain your trust and welcome you back for a truly exceptional experience.
Absolutely disgusting, very dirty, room wasn't cleaned properly. No blanket. Toilet kept making noise overnight and couldn't because of it. Breakfast was gross overall was not good at all.
Amir
Stayed 1 night in May 2024
Response from Ramada on 15 May 2024
I'm sorry to hear that your hotel stay didn't meet your expectations. It can be really disappointing when accommodations don't live up to what we hoped for. As the GM of the location none of this was brought to my attention so that I could of better assist you upon departing. And speak with my housekeeping staff. Again I do apologize for any inconvenience this may has caused.
10/10 Excellent
Gozde
11 May 2024
Liked: Cleanliness, staff & service
Gozde
Stayed 1 night in May 2024
Response from Ramada on 15 May 2024
We appreciate your visit and hope to have the opportunity to serve you again in the future.
"Thank you for choosing to stay with us at Ramada! We truly appreciate your decision to make us a part of your journey. It’s our pleasure to have you here, and we’re committed to ensuring your stay is comfortable and enjoyable. If there’s anything we can do to enhance your experience, please don’t hesitate to let us know. Once again, thank you for choosing Ramada, and we hope you have a fantastic stay!"
6/10 Okay
Caroline
Travelled with family
28 Apr 2024
Liked: Staff & service
Staff was very helpful and friendly.
The facility needs a lot of update. No amount of cleaning will help fix up a place that needs new doors and fixtures and a good paint job with new carpets.
Caroline
Stayed 1 night in Apr 2024
Response from Ramada on 7 May 2024
"Thank you for choosing to stay with us at Ramada! We truly appreciate your decision to make us a part of your journey. It’s our pleasure to have you here, and we’re committed to ensuring your stay is comfortable and enjoyable. The hotel is currently under renovation. Hope to see to when all the rooms have been updated.
"Thank you for choosing to stay with us at Ramada! We truly appreciate your decision to make us a part of your journey. It’s our pleasure to have you here, and we’re committed to ensuring your stay is comfortable and enjoyable. If there’s anything we can do to enhance your experience, please don’t hesitate to let us know. Once again, thank you for choosing Ramada, and we hope you have a fantastic stay!"
Had to request towels, only 2 bath towels for 3 people. No blankets. Walls in bathroom had holes/peeling. No creamer for coffee or napkins at breakfast.
Mary
Stayed 1 night in Apr 2024
6/10 Okay
Cristian
10 Apr 2024
Cristian
Stayed 1 night in Apr 2024
Response from Ramada on 7 May 2024
"Thank you for choosing to stay with us at Ramada! We truly appreciate your decision to make us a part of your journey. It’s our pleasure to have you here, and we’re committed to ensuring your stay is comfortable and enjoyable. If there’s anything we can do to enhance your experience, please don’t hesitate to let us know. Once again, thank you for choosing Ramada, and we hope you have a fantastic stay!"
We were there one night. Check-in and check-out went smoothly and the staff were very friendly
Robert and Kathy
Stayed 1 night in Apr 2024
2/10 Terrible
Mike
6 Apr 2024
Mike
Stayed 1 night in Apr 2024
Response from Ramada on 7 May 2024
"Thank you for choosing to stay with us at Ramada! We truly appreciate your decision to make us a part of your journey. It’s our pleasure to have you here, and we’re committed to ensuring your stay is comfortable and enjoyable. If there’s anything we can do to enhance your experience, please don’t hesitate to let us know. Once again, thank you for choosing Ramada, and we hope you have a fantastic stay!"
Room was ok, but the property is in great disrepair, with floor cement flaking and paint peeling. Breakfast room was a sad place, with food presented in quite an unpalatable way. Location is great but the property needs to be taken out of its misery.
I would never ever come back to this establishment. It is roach infested, dirty, walls tore up, carpet got stains all over, Needs to stop false advertisement and tear that place down.
I left early the next morning.
I didn't like the hotel someone went into my room and took things that didn't belong to them i had to make a police report so the staff can see who went in side my room...very terrible stay at this place
Every thing is rusty I was in room 142 and I’m sure all rooms are the same. The room smell smoking and the floor too sticky. We went to eat breakfast but it was nothing the food limited and no variety
There was a clump of hair in between the sheets on one of the beds. The bottom of the tub was very slippery. The bath floor was visibly dirty. The bottle of shampoo appeared to be half full. The breakfast was not appealing and had signs warning people not to take too much food.
There were various people roaming around the outside of the motel. We're two women, so we really didn't feel safe staying there. It was also pretty noisy.
Cockroaches, water barely warm but not warm enough for a shower. People pounding on walls, doors and very late. The rooms walls were a wreck. Breakfast was very sketchy… but they tried. This was a huge facility but was only serving a very few….and they said they were “full”. Found a door locked with a chain and pad lock. People just “hanging out in the lobby and parking lot. I would never have chosen this place had I known the condition. I believe the staff tried… but this was not a place that can be “fixed”. It needs to be gutted.
I didn't like anything about this property as I said in an earlier review. Things were not clean and there was at least an inch of water in the tube when we arrived. It was filthy.
I have never been to a property with so much wrong with it. All fixtures were rusted out and almost falling down. There was standing water in the tub. Toilet was missing a bolt. Paint was peeling off the walls.
I would never recommend this hotel to anyone.
The front desk guy was not pleasant to talk to. The place was very dirty and unsafe.There was homeless people around the building that make you feel uncomfortable. There was trash everywhere. The room was the worse it looked and smell awful. Ramada should inspect this property asap