Title: Hotel Herc Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=9875&destination=Sarajevo%2C+Federation+of+Bosnia+and+Herzegovina%2C+Bosnia+and+Herzegovina&selected=4813417&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Herc History and culture blend perfectly with practical comforts at this Sarajevo retreat offering free WiFi, on-site dining and convenient ski-in/ski-out access ## Photo gallery for Hotel Herc ![Breakfast served - Hotel Herc (Sarajevo)](https://images.trvl-media.com/lodging/5000000/4820000/4813500/4813417/96dddf16.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Hallway - Hotel Herc (Sarajevo)](https://images.trvl-media.com/lodging/5000000/4820000/4813500/4813417/a5eb1c95.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Hotel Herc (Sarajevo)](https://images.trvl-media.com/lodging/5000000/4820000/4813500/4813417/9496c027.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Double or Twin Room | Premium bedding, down duvets, pillow-top beds, minibar - Hotel Herc (Sarajevo)](https://images.trvl-media.com/lodging/5000000/4820000/4813500/4813417/4252b88c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Luxury Studio Suite | City view - Hotel Herc (Sarajevo)](https://images.trvl-media.com/lodging/5000000/4820000/4813500/4813417/8abf6741.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Herc puts travelers right in Sarajevo's cultural center. Guests can admire city views from the terrace, find a quiet moment with a book from the library, or enjoy the lively atmosphere of the bar where live music plays as drinks are served. ## Reviews 8.2 Very good ## Popular amenities - Parking included - Free Wi-Fi - Restaurant - Air-conditioning - Business services - Bar £60 includes taxes & fees 12 Apr - 13 Apr ## Room options ### Check availability for these dates Tonight [Apr 7 - Apr 8](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-07&endDate=2026-04-08&selected=4813417&PinnedHotelID=4813417&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-07&endDate=2026-04-08&selected=4813417&PinnedHotelID=4813417&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Apr 8 - Apr 9](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-08&endDate=2026-04-09&selected=4813417&PinnedHotelID=4813417&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-08&endDate=2026-04-09&selected=4813417&PinnedHotelID=4813417&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Apr 10 - Apr 12](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=4813417&PinnedHotelID=4813417&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=4813417&PinnedHotelID=4813417&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Apr 17 - Apr 19](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-17&endDate=2026-04-19&selected=4813417&PinnedHotelID=4813417&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-17&endDate=2026-04-19&selected=4813417&PinnedHotelID=4813417&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 6 of 6 rooms ### View all photos for Single Room ![Single Room | Premium bedding, down duvets, pillow-top beds, minibar](https://images.trvl-media.com/lodging/5000000/4820000/4813500/4813417/0fbde5b3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room 8.0 Very good 1 review - 161 sq ft - 1 bedroom - Sleeps 1 - 1 Single Bed ### View all photos for Luxury Studio Suite ![Luxury Studio Suite | Premium bedding, down duvets, pillow-top beds, minibar](https://images.trvl-media.com/lodging/5000000/4820000/4813500/4813417/5de31cca.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Studio Suite 8.0 Very good 1 review - 322 sq ft - Sleeps 3 - 1 King Bed and 1 Queen Sofa Bed ### View all photos for Comfort Triple Room ![Comfort Triple Room | Premium bedding, down duvets, pillow-top beds, minibar](https://images.trvl-media.com/lodging/5000000/4820000/4813500/4813417/c3c6482f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Triple Room 9.4 Exceptional 3 reviews - 301 sq ft - 1 bedroom - Sleeps 4 - 3 Single Beds ### View all photos for Family Suite ![Premium bedding, down duvets, pillow-top beds, minibar](https://images.trvl-media.com/lodging/5000000/4820000/4813500/4813417/353f93e8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Suite 7.0 Good 2 reviews - 301 sq ft - 1 bedroom - Sleeps 4 - 1 Double Bed OR 4 Single Beds ### View all photos for Double Room ![Double Room | Premium bedding, down duvets, pillow-top beds, minibar](https://images.trvl-media.com/lodging/5000000/4820000/4813500/4813417/bb00f3fb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room - 269 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Deluxe Double or Twin Room ![Deluxe Double or Twin Room | Premium bedding, down duvets, pillow-top beds, minibar](https://images.trvl-media.com/lodging/5000000/4820000/4813500/4813417/4252b88c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double or Twin Room 7.0 Good 2 reviews - 322 sq ft - Sleeps 3 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSarajevo-Hotels-Hotel-Herc.h4813417.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSarajevo-Hotels-Hotel-Herc.h4813417.Hotel-Information) ## About the area Located in Sarajevo, Hotel Herc is in the city centre and near a boardwalk. Sarajevo City Hall and Latin Bridge are notable landmarks, and the area's natural beauty can be seen at Mt. Trebevic and Bosna River Spring. Sebilj Fountain and Gazi Husrev-Beg Mosque are two other places to visit that come recommended. Take some time off to enjoy the winery tours in the area, or get some fresh air with adventures like mountain biking, hiking/biking trails and horse riding nearby. [Visit our Sarajevo travel guide](https://www.expedia.co.uk/Sarajevo.dx9875) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C43.85812%2C18.43611&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Z6VCdvGR61gmFTEujZQSY9T0lrY=) Podcarina 1, Sarajevo, 71000 ### What's nearby - ![Sarajevo City Hall landmark. / View at city hall in old town center of Sarajevo, landmark in capital of Bosnia and Herzegovina, Europe. /](https://images.trvl-media.com/place/553248621563224599/c60fe29b-cb39-48a7-8cdf-4bc8f346dff4.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Sarajevo City Hall 3 min walk \- 0.2 miles - ![Sebilj Fountain](https://images.trvl-media.com/place/9875/6fc71145-8e59-4674-9eb4-ae84e909ba01.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Sebilj Fountain 5 min walk \- 0.3 miles - ![Sebilj in Sarajevo. View at the main square in the city center of Sarajevo (Baščaršija) full with pigeons early in the morning. Fountain in the middle and Baščaršijska džamija (mosque) at the back.](https://images.trvl-media.com/place/553248621533073360/a2d8f11b-d73c-4b2d-b834-6704e4b686ad.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Baščaršija Džamija 7 min walk \- 0.4 miles - ![Latin Bridge](https://images.trvl-media.com/place/9875/ec383989-8af4-4908-8bea-30effe7b6a75.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Latin Bridge 8 min walk \- 0.5 miles - ![Gazi Husrev-Beg Mosque](https://images.trvl-media.com/place/9875/1541dbbb-7098-4c41-b9a1-d64c43b4bcd9.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Gazi Husrev-Beg Mosque 8 min walk \- 0.5 miles ### Getting around - Podlugovi Station 43 min drive - Sarajevo (SJJ-Sarajevo Intl.) 29 min drive ### Restaurants - Buregdžinica Sač 6 min walk - Ćevabdžinica Petica Ferhatović 5 min walk - Inat kuća 2 min walk - Buregdžinica Bosna 6 min walk - Ćevabdžinica Mrkva 5 min walk ## About this property ### Hotel Herc Hotel near Sarajevo City Hall Located close to Sebilj Fountain and Latin Bridge, Hotel Herc provides a terrace, a coffee shop/cafe and a library. Skiers and snowboarders can spend time on the slopes at this hotel, which offers ski-in/ski-out access, a ski shuttle and ski storage. The on-site restaurant, Hotel Herc Restoran, serves breakfast. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a bar. Other perks at this hotel include: - Free self-parking - A round-trip airport shuttle (surcharge), express check-out and meeting rooms - A front desk safe, coffee/tea in reception and concierge services Room features All guest rooms are individually furnished, and have comforts, such as premium bedding and laptop-friendly workspaces, in addition to perks, such as air conditioning and bathrobes. Other conveniences in all rooms include: - Hypo-allergenic bedding, pillowtop mattresses and down duvets - Bathrooms with hydromassage showers and designer toiletries - LCD TVs with satellite channels - Mini fridges, daily housekeeping and desks ## Similar properties ![Lobby lounge](https://images.trvl-media.com/lodging/10000000/9210000/9205200/9205102/7bd7ec1b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Residence Inn by Marriott Sarajevo Old Town Sarajevo - Breakfast included - Pet-friendly - Free Wi-Fi - Restaurant 9.2 Wonderful 860 reviews £108 includes taxes & fees 2 May - 3 May [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-05-02&endDate=2026-05-03&selected=9205102&PinnedHotelID=9205102&HadPinnedHotel=true®ionId=-1&adults=2) ![Double Room | Premium bedding, desk, soundproofing, free WiFi](https://images.trvl-media.com/lodging/3000000/2900000/2893900/2893889/ddd1a4bf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Villa Harmony Novo Sarajevo - Parking included - 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Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free offsite parking - 24-hour return airport shuttle on request for a surcharge - Area shuttle (surcharge) up to 200 km - Ski shuttle (surcharge) - Free self parking on site - Limited on-site self parking ### Food and drink - A bar/lounge - A coffee shop/cafe - A restaurant - Coffee and tea in common areas - Snack bar/deli ### Restaurants on site - Hotel Herc Restoran ### Things to do - Library - Ski storage - Ski-in/ski-out access - TV in common areas ### Family friendly - Laundry facilities - Mini-fridge - Snack bar/deli - Soundproofed rooms ### Conveniences - Guidebooks - Laundry facilities - Limited-hour front desk - Lockers - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Business services - Meeting rooms ### Outdoors - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 18 steps to reach entrance - No lift - Well-lit path to entrance ### More - 2 buildings - 3 floors - Baroque architecture - Built in 2010 - Designated smoking areas (fines apply) ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Hypo-allergenic bedding - Pillowtop mattress - Premium bedding ### Bathroom - Designer toiletries - Dressing gowns - Hair dryer - Hydromassage showerhead - Private bathroom - Shower - Slippers - Towels provided ### Entertainment - LCD TV with satellite channels ### Food and drink - Limited room service - Mini-fridge - Minibar ### More - Air conditioning - Desk - Free daily newspapers - Free local calls - Individual furnishings - Iron/ironing board on request - Laptop workspace - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: 11:00 PM Early check-in subject to availability Late check-in subject to availability Late check-in fee: EUR 10 for check-in between 11:00 AM and midnight Minimum check-in age - 18 ### Check-out Check-out before 11 AM Late check-out subject to availability Late check-out fee: EUR 20 Express check-out available ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation The front desk is open daily from 7:00 AM - 11:00 PM Front desk staffed during limited hours If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours) ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking. - A tax is imposed by the city: From 1 January to 5 January, EUR 2.05 per person, per night - A tax is imposed by the city: From 6 January to 30 June, EUR 1.53 per person, per night - A tax is imposed by the city: From 1 July to 31 August, EUR 2.05 per person, per night - A tax is imposed by the city: From 1 September to 24 December, EUR 1.53 per person, per night - A tax is imposed by the city: From 25 December to 31 December, EUR 2.05 per person, per night We have included all charges provided to us by the property. ### Optional extras - Airport shuttle fee: EUR 15 per vehicle (one-way, maximum occupancy 4) - Late check-in fee: EUR 10 for check-in between 11:00 AM and midnight - Late check-out fee: EUR 20 (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, mobile payments and cash Mobile payment options include: Apple Pay Safety features at this property include a fire extinguisher This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property ### Property is also known as Herz Sarajevo Hotel Herz Hotel Herz Sarajevo Hotel Herc Sarajevo Hotel Herc Herc Sarajevo Hotel Herc Hotel Hotel Herc Sarajevo Hotel Herc Hotel Sarajevo ## Frequently asked questions ### Is Hotel Herc pet-friendly? ### How much does it cost to stay at Hotel Herc? ### How much is parking at Hotel Herc? ### What time is check-in at Hotel Herc? ### What time is check-out at Hotel Herc? ### Does Hotel Herc provide a shuttle to the airport? ### Where is Hotel Herc located? ### Can I cancel my reservation for free and receive a full refund? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Herc Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.2 Cleanliness ### 8.2 Location ### 8.8 Staff & service ### 7.8 Property conditions & facilities 10 - Excellent 49 8 - Good 47 6 - Okay 18 4 - Poor 8 2 - Terrible 4 ## Reviews Verified ### 10/10 Excellent #### Jack David 13 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing location excellent staff lovely hotel ##### Jack David Stayed 4 nights in Sep 2025 Verified ### 10/10 Excellent #### gary 8 May 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Comfortable and an excellent location ##### gary Stayed 1 night in Apr 2024 Verified ### 8/10 Good #### Jose 20 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities Nice Hotel, very close to the city center. Friendly staff for reasonable price !! ##### Jose Stayed 2 nights in Oct 2024 Verified ### 10/10 Excellent #### Viacheslav 7 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It's a very nice, cozy place to stay! Front desk manager Ilma was outstanding, helpful, and provided the best service ever! If you stay there, ask her for restaurant recommendations, she knows everything about the city and the best places! ##### Viacheslav Stayed 3 nights in Jan 2025 Verified ### 10/10 Excellent #### Behzad 11 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great hotel for its value. Staff are nice and helpful. Special thanks to Mr. Ammar. Breakfast is good. Hotel is close to Starigtad and Sarajevo's attractions. Room is bit small but that was O.K. Overall is recommended. ##### Behzad Stayed 5 nights in Apr 2025 Verified ### 10/10 Excellent #### Ash 21 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Amazing I had an absolutely amazing time here, the staff were so incredibly helpful and proactive in assisting me. Amar on the front desk was so incredibly friendly. May Allah bless you all for your hospitality ♥️ ##### Ash Stayed 2 nights in Dec 2024 Verified ### 10/10 Excellent #### Matthew 19 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Perfect Very good value for money and extremely friendly and accommodating hosts and staff. They made sure that the room was ready for our slightly early arrival and twice started breakfast early for us because of trips. The location is only 5 minutes walk from the City Hall and river. Don’t be put off by the hill as it is very quick to get down and worth it in the evening for the views. There’s an excellent restaurant at the base called Inat Kuca. ##### Matthew Stayed 3 nights in Apr 2025 Verified ### 6/10 Okay #### Verified traveller 28 Sept 2024 Liked: Cleanliness, property conditions & facilities #### Just okay The hotel is quite okay, nothing special. The air conditioning worked well. The fridge was useful however no kettle in the room which is inconvenient. The room was very small too, if you have bigger suitcases that’s not comfortable. Also you need to climb up to get to the hotel. ##### Verified traveller Stayed 2 nights in Sep 2024 Verified ### 8/10 Good #### shamel 16 Sept 2025 Liked: Cleanliness, staff & service small hotel, Freindly staff, close to old town, clean. ##### shamel Stayed 4 nights in Jun 2025 Verified ### 10/10 Excellent #### Vladislav 15 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The receptionists were outstandingly nice and helpful! ##### Vladislav Stayed 1 night in Sep 2025 Verified ### 6/10 Okay #### John 26 Jul 2025 Liked: Staff & service Hosts were very nice. Hvala ![](https://a.travel-assets.com/ugc/hotel-reviews/eda7ae9f-3bd9-40e6-b9ce-fee923845258-1753511103732.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/750c06ba-b34c-4e68-a45a-dd79485a52ff-1753511105431.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### John Stayed 4 nights in Jul 2025 Verified ### 8/10 Good #### Verified traveller 26 Jun 2025 Liked: Staff & service Disliked: Property conditions & facilities, room comfort Nice and helpful hosts. However hotel need a renovation. It was hot in room ans wifi had vad connection. Consider price i can still recommend. ##### Verified traveller Stayed 5 nights in Jun 2025 Verified ### 10/10 Excellent #### Sumayyah 23 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Home 2 home The staff members were lovely. It was like a home to home environment. Very children friendly. Breakfast sets you up for the day. Take your own showergel though! ##### Sumayyah Stayed 3 nights in May 2025 Verified ### 10/10 Excellent #### Naveed 28 Aug 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent! Will stay there again. Excellent in all respect. Free parking. Great breakfast. Comfortable. Friendly hosts. Very conveniently located, within walking distance to all the Old Town attractions. ##### Naveed Stayed 2 nights in Aug 2022 Verified ### 8/10 Good #### Stephen 17 Sept 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The climb outside was exhausting. ##### Stephen Stayed 1 night in Sep 2022 Verified ### 10/10 Excellent #### Verified traveller 5 May 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Everything was perfect! And if there are some things that need to be fixed, all of that was replaced by the hotel's young management, which is excellent! All praise for Armin and his colleagues. I even forgot my backpack in the hotel that was sent to me by bus! Any recommendation! ##### Verified traveller Stayed 2 nights in Apr 2024 Verified ### 4/10 Poor #### Daniel 7 Sept 2025 First of all, it doesn't have a 24h reception like the listing says; they emailed and said to make arrangements after 9pm because the reception was closed. They arranged a taxi for me for €20 but when I got in the cab the driver informed me they asked him to drive me to a different hotel which they said would be a free upgrade. Problem being that that hotel didn't have 24h reception either, or laundry, which were both requirements I had. So, pretty disappointed. ##### Daniel Stayed 4 nights in Sep 2025 Verified ### 4/10 Poor #### Melisa 28 Jul 2024 Disliked: Cleanliness, property conditions & facilities Someone unlocked the door to our locked room while we were sleeping! I’m unsure if it is the same key for some of the rooms or something, but it was a scary situation. Aside from that, the room looked neglected, the leather on the headboard was ripped, towels had stains, and the room was generally not very clean. Hotel is also not easily accessible as it is at the top of a very steep hill. It is located by the city and landmarks. Otherwise, though, would not recommend. ##### Melisa Stayed 1 night in Jul 2024 Verified ### 4/10 Poor #### Verified traveller 19 Nov 2023 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Bad! It is very close to the sights, but you have to climb a very steep hill to reach the hotel. The room and bathroom were not very clean. There were even lipstick marks on the glasses in the room. They do not provide any of the services listed on the site, they do not help. To sum up, it was a stay that doesn't suit that beautiful city. ##### Verified traveller Stayed 3 nights in Nov 2023 Verified ### 2/10 Terrible #### ayse 18 Dec 2023 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Dont stay at the hotel Hello I booked the room through hotels.com and the price included breakfast but at the hotel we were told price does not include breakfast and it is not their problem.but it id hotels.com problem. The most important thing no heat the first night and we were cold and had second night little heat.Evreything is so poorly organized this hotel. We arrived the hotel at 1pm. Noone was at the hotel. The door was locked.we have to find person by calling but we dont have local phone line and we have to pay extra phone bill too. During the trip we could not find anyone to take care of us. ##### ayse Stayed 2 nights in Dec 2023 Verified ### 10/10 Excellent #### Kentaro 4 Apr 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff are very kind ##### Kentaro Stayed 2 nights in Apr 2026 Verified ### 8/10 Good #### Ronny 19 Feb 2026 Liked: Cleanliness Rommet var rent, sengene var gode. Helt ok frokost med diverse pålegg, ost og egg. Hotellet mangler generellt vedlikehold, som for eksempel dusjkabinett, dørlåser og bråkete senger. ##### Ronny Stayed 5 nights in Feb 2026 Verified ### 10/10 Excellent #### Hüseyin 11 Nov 2025 Liked: Cleanliness, staff & service, amenities Herşey çok güzel çalışanlar güler yüzlü ve yardim sever ##### Hüseyin Stayed 1 night in Nov 2025 Verified ### 4/10 Poor #### Alexander 25 Sept 2025 Liked: Staff & service Dreckig und alt ##### Alexander Stayed 1 night in Sep 2025 Verified ### 10/10 Excellent #### Sammy 20 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Zeer dicht bij het oude centrum. 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