Title: Hecco Deluxe Hotel Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hecco Deluxe Hotel Riverwalk hotel with rooftop terrace and 24-hour front desk ![Café](https://images.trvl-media.com/lodging/3000000/2540000/2534900/2534809/8c5640c5.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Front of property](https://images.trvl-media.com/lodging/3000000/2540000/2534900/2534809/f1e051b8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/3000000/2540000/2534900/2534809/737b511e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Café](https://images.trvl-media.com/lodging/3000000/2540000/2534900/2534809/ed7686e4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio](https://images.trvl-media.com/lodging/3000000/2540000/2534900/2534809/362b3313.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Hecco Deluxe Hotel sits in the heart of Old Town Sarajevo, where guests can relax on the rooftop terrace after exploring the historic district. The property features on-site shopping, WiFi, and a restaurant and bar. Practical services include luggage storage and dry cleaning. 7.8 Good ## Popular amenities - Bar - Room service - 24/7 front desk - Housekeeping - Laundry - Air conditioning £66 includes taxes & fees 30 Nov - 1 Dec ## Room options ### Check availability for these dates Tonight [Nov 29 - Nov 30](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-29&endDate=2025-11-30&selected=2534809&PinnedHotelID=2534809&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-29&endDate=2025-11-30&selected=2534809&PinnedHotelID=2534809&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 30 - Dec 1](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=2534809&PinnedHotelID=2534809&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=2534809&PinnedHotelID=2534809&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 5 - Dec 7](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=2534809&PinnedHotelID=2534809&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=2534809&PinnedHotelID=2534809&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 12 - Dec 14](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=2534809&PinnedHotelID=2534809&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=2534809&PinnedHotelID=2534809&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 3+ beds Showing 4 of 4 rooms ![Standard Room | Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/3000000/2540000/2534900/2534809/65df1c7d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room 9.4 Exceptional 6 reviews ### Highlights Balcony Soundproofed Air conditioning Free cots/infant beds TV Ceiling fan Shower/bath combination Private bathroom - 215 sq ft - City view - Sleeps 1 - 1 Single Bed ![Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/3000000/2540000/2534900/2534809/414ed5d7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room 8.0 Very good 1 review ### Highlights Balcony Soundproofed Air conditioning Free cots/infant beds TV Ceiling fan Hairdryer Jetted bath - 215 sq ft - City view - Sleeps 3 - 1 Double Bed ![Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/3000000/2540000/2534900/2534809/737b511e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room ### Highlights Balcony Soundproofed Air conditioning Free cots/infant beds TV Ceiling fan Shower/bath combination Private bathroom - 215 sq ft - City view - Sleeps 4 - 3 Single Beds ![Economy Double Room | Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/3000000/2540000/2534900/2534809/dc1ee6c0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Economy Double Room ### Highlights Soundproofed Air conditioning TV Ceiling fan Hairdryer Minibar Champagne service Desk - City view - Sleeps 2 - 1 Large Single Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSarajevo-Hotels-Hecco-Deluxe-Hotel.h2534809.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSarajevo-Hotels-Hecco-Deluxe-Hotel.h2534809.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C43.85874%2C18.42198&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=lim487qRUvGrOtzDz33HU7GrcHE=) Ferhadija 2, Medrese 1, Sarajevo, 71 000 #### What's nearby - Eternal Flame - 1 min walk - 0.0 miles - Gazi Husrev-Beg Mosque - 8 min walk - 0.5 miles - Latin Bridge - 8 min walk - 0.5 miles - Baščaršija Džamija - 10 min walk - 0.6 miles - Sarajevo City Hall - 13 min walk - 0.7 miles #### Getting around - Podlugovi Station - 31 min drive - Sarajevo (SJJ-Sarajevo Intl.) - 23 min drive #### Restaurants - ‪City Boutique Hotel - ‬2 min walk - ‪FUKA Specialty Coffee & Smart Food - ‬1 min walk - ‪Vatra - ‬1 min walk - ‪Café Barometar - ‬3 min walk - ‪Kawa Caffe - ‬3 min walk ## About this property ### Hecco Deluxe Hotel Upscale hotel located in Old Town Sarajevo A rooftop terrace, shopping on-site and dry cleaning/laundry services are just a few of the amenities provided at Hecco Deluxe Hotel. Stay connected with free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities, such as a bar and a restaurant. Other perks at this hotel include: - A round-trip airport shuttle (surcharge), express check-out and express check-in - Concierge services, tour/ticket information and ATM/banking services - Multilingual staff, a 24-hour front desk and a lift Room features All guest rooms at Hecco Deluxe Hotel offer comforts, such as air conditioning, as well as amenities, such as free WiFi and safes. Extra amenities include: - Ceiling fans, daily housekeeping and desks ## Similar properties ![Lobby lounge](https://images.trvl-media.com/lodging/10000000/9210000/9205200/9205102/7bd7ec1b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Residence Inn by Marriott Sarajevo Old Town Sarajevo - Breakfast included - Pet-friendly - Free WiFi - Restaurant 9.2 Wonderful 824 reviews £84 includes taxes & fees 16 Dec - 17 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=9205102&PinnedHotelID=9205102&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/22000000/21550000/21541600/21541556/c0a2e336.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Sana Old Town Sarajevo - Free WiFi - Restaurant - Air conditioning - Bar 9.4 Exceptional 358 reviews £70 includes taxes & fees 7 Dec - 8 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-07&endDate=2025-12-08&selected=21541556&PinnedHotelID=21541556&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior detail](https://images.trvl-media.com/lodging/3000000/2850000/2847000/2846986/2aef9135.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Art Old Town Sarajevo - 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Parking available 7.4 Good 59 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-13&endDate=2025-12-14&selected=8023268&PinnedHotelID=8023268&HadPinnedHotel=true®ionId=-1&adults=2) ![Staircase](https://images.trvl-media.com/lodging/46000000/45580000/45576200/45576132/23c0c59e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Petrakija Old Town Sarajevo - Breakfast included - Free WiFi - Air conditioning - Parking available 9.0 Wonderful 164 reviews £50 includes taxes & fees 1 Dec - 2 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=45576132&PinnedHotelID=45576132&HadPinnedHotel=true®ionId=-1&adults=2) ![Luxury Studio Suite | City view](https://images.trvl-media.com/lodging/5000000/4820000/4813500/4813417/8abf6741.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Herc Sarajevo - Parking included - Free WiFi - Restaurant - Air conditioning 8.2 Very good 122 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-13&endDate=2025-12-14&selected=4813417&PinnedHotelID=4813417&HadPinnedHotel=true®ionId=-1&adults=2) ![Daily buffet breakfast (EUR 7 per person)](https://images.trvl-media.com/lodging/6000000/5280000/5270400/5270356/d0f2740e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Cosmopolit Old Town Sarajevo - Parking included - Free WiFi - Air conditioning - Breakfast available 8.4 Very good 85 reviews £75 includes taxes & fees 30 Nov - 1 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=5270356&PinnedHotelID=5270356&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property – evening/night](https://images.trvl-media.com/lodging/3000000/2920000/2910800/2910790/0b984192.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Central Old Town Sarajevo - Pool - Hot tub - Free WiFi - Restaurant 8.8 Excellent 378 reviews £98 includes taxes & fees 15 Dec - 16 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=2910790&PinnedHotelID=2910790&HadPinnedHotel=true®ionId=-1&adults=2) ![Serves lunch and dinner](https://images.trvl-media.com/lodging/11000000/10630000/10625500/10625475/23a000a1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Courtyard by Marriott Sarajevo Old Town Sarajevo - Pet-friendly - Free WiFi - Restaurant - Air conditioning 9.2 Wonderful 338 reviews £112 includes taxes & fees 5 Dec - 6 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-06&selected=10625475&PinnedHotelID=10625475&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices) - Available in some public areas: Free WiFi ### Parking and transport - No on-site parking available - 24-hour return airport shuttle (surcharge) - Area shuttle (surcharge) ### Food and drink - A bar/lounge - A restaurant - Couples/private dining - Private picnics ### Things to do - Shopping - Wine tasting room - Wine tours - Winery release events ### Family friendly - Laundry facilities - Soundproofed rooms ### Conveniences - 24-hour front desk - ATM - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Outdoors - On a river - Rooftop terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible airport shuttle - Lift ### More - 4 floors - Designated smoking areas ## Room amenities ### Bathroom - Hair dryer - Towels provided ### Entertainment - TV ### Food and drink - Champagne service - Limited room service - Minibar ### More - Air conditioning - Ceiling fan - Desk - Iron/ironing board on request - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2 PM; check-in end time: midnight Express check-in available ### Check-out Check-out before 11 AM Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for EUR 30.0 per night. ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking. - A tax is imposed by the city: From 1 January to 5 January, EUR 2.05 per person, per night - A tax is imposed by the city: From 6 January to 30 June, EUR 1.53 per person, per night - A tax is imposed by the city: From 1 July to 31 August, EUR 2.05 per person, per night - A tax is imposed by the city: From 1 September to 24 December, EUR 1.53 per person, per night - A tax is imposed by the city: From 25 December to 31 December, EUR 2.05 per person, per night We have included all charges provided to us by the property. ### Optional extras - Airport shuttle fee: EUR 10 per person (one-way) - Rollaway bed fee: EUR 30.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards Cashless transactions are available Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards and outdoor lighting This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### Property is also known as Hecco Hecco Deluxe Hecco Deluxe Hotel Hecco Deluxe Hotel Sarajevo Hecco Deluxe Sarajevo Hotel Hecco Hotel Hecco Deluxe Hecco Deluxe Hotel Hotel Hecco Deluxe Hotel Sarajevo Hecco Deluxe Hotel Hotel Sarajevo ## Frequently asked questions ### Is Hecco Deluxe Hotel pet-friendly? > No, pets are not allowed at this property. ### How much does it cost to stay at Hecco Deluxe Hotel? > As of 29 Nov 2025, prices found for a 1-night stay for 2 adults at Hecco Deluxe Hotel on 30 Nov 2025 start from £66.35, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Sarajevo-Hotels-Hecco-Deluxe-Hotel.h2534809.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at Hecco Deluxe Hotel? > Hecco Deluxe Hotel doesn't offer parking. ### What time is check-in at Hecco Deluxe Hotel? > Check-in start time: 2 PM; check-in end time: midnight. ### What time is check-out at Hecco Deluxe Hotel? > Checkout is at 11 AM. ### Does Hecco Deluxe Hotel provide a shuttle to the airport? > Yes, there's an airport shuttle. A fee of EUR 10 per person applies. ### Where is Hecco Deluxe Hotel located? > Located in Old Town Sarajevo, this hotel is steps away from Ferhadija Street, Eternal Flame and Chamber Theater 55. Markale and Olympic Museum are just steps away. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hecco Deluxe Hotel Reviews 7.8 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.0 Cleanliness ### 9.8 Location ### 8.4 Staff & service ### 7.0 Eco-friendliness ### 7.4 Property conditions & facilities 10 - Excellent 58 8 - Good 50 6 - Okay 19 4 - Poor 17 2 - Terrible 7 ### 10/10 Excellent #### Fatima 8 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wonderful location and great staff. Cafe was lovely. Be prepared for a lot of stairs. ##### Fatima Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Vidal 7 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Mr v Rogério Franco Staff very friendly beautiful Hotel just right in the heart of centre ##### Vidal Stayed 7 nights in Jun 2025 ### 8/10 Good #### Sofia 10 May 2025 #### Would stay here again. Perfect location, friendly and helpful staff. Great breakfast. Cleaning could have been better. ![](https://a.travel-assets.com/ugc/hotel-reviews/0b023464-c7b2-48c3-90b2-93577f2249f4-1746910982489.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/bf2080a9-fb33-449e-9135-20379d8643b5-1746910982781.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/56b2e019-562d-442b-a138-6dfd7b03a081-1746910982676.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Sofia Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### Nathaniel 29 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort A fantastic location in Sarajevo with stunning views across the city. Would recommend this hotel for anyone who is looking to stay in Sarajevo, whether it be their first time or not. Lots to do in the area outside the hotel with many bars and restaurants offering an authentic Bosnian experience. Thank you for a great stay! ##### Nathaniel Stayed 1 night in Feb 2025 ### 6/10 Okay #### Vibeke 5 May 2025 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities The best thing about this hotel was the people working there. Other wise not so much positive ##### Vibeke Stayed 5 nights in Apr 2025 ### 8/10 Good #### Asim 12 Jun 2024 Liked: Cleanliness, staff & service Staff was very helpful and kind ##### Asim Stayed 3 nights in Jun 2024 ### 10/10 Excellent #### Almin 16 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I loved ##### Almin Stayed 3 nights in Jan 2025 ### 10/10 Excellent #### Jasmin 1 Aug 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Friendly, close to everything with awesome view ##### Jasmin Stayed 1 night in Jul 2022 ### 2/10 Terrible #### Muahrem 15 Aug 2024 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities Very old hotel. ##### Muahrem Stayed 2 nights in Aug 2024 ### 8/10 Good #### Verified traveller 19 Jun 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Amazing hotel! Reception was amazing - lovely lovely lady. Great hospitality . Rooms and restaurants have incredible views of the city. Would defo go back. ![](https://a.travel-assets.com/ugc/hotel-reviews/3F9F1B249B3264B1C1D7E455841909EA709F21F61718781109532.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/D8C96D64AB611C57D67BF7255E1590D3E610B50F1718781140999.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 1 night in Jun 2024 ### 10/10 Excellent #### Ranko 12 Oct 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff very friendly and professional ##### Ranko Stayed 5 nights in Oct 2023 ### 8/10 Good #### emre 25 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Pros: Perfect location and great view. Hotel staff was friendly. Cons: Toilet seat was broken and high. Rooms are only accessible with lift at 9th floor. I was worrying what if the lift was broken. Also incase of a fire Im not sure what would happen. ##### emre Stayed 3 nights in May 2025 ### 6/10 Okay #### Naida 22 Aug 2025 Disliked: Cleanliness, amenities Their internet goes in an out of service. Get more reliable internet. They should wash their toilets before guests arrive. Nice rooftop, but if it rains there is no coverage. I chose this spot for the location and view only. Otherwise I wouldn’t have chosen it. Also it is on the 9th floor so it’s nice and away from street traffic. Room is normal and clean otherwise, except Tue toilet rim. Also, during the rain, random street people entered the building to take shelter from rain, low security. Great for shopping and walking. ##### Naida Stayed 2 nights in Aug 2025 ### 8/10 Good #### Ahmer 14 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Sarajevo trip The hotel is brilliantly placed, a maximum of 10 minutes walk from the old town. It one of the tallest buildings in the area so is easy to spot even if you're slightly lost. Be aware that the reception is on the 9th floor, accessible by lift but if your room is on the 2nd or 3rd floor then you only have stairs as there is no lift beyond the 9th floor. The restaurant terrace is a great place to enjoy a meal or a coffee and has great views of the city. This is a clean and comfortable hotel, well placed with friendly and helpful staff, i would definitely recommend. A big thanks to Alia on reception, she was super helpful and friendly and a real asset to the hotel. ![](https://a.travel-assets.com/ugc/hotel-reviews/c25c5347-4975-4bcc-be7c-999c2a190e46-1747214292236.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Ahmer Stayed 3 nights in May 2025 ### 6/10 Okay #### Usman 24 Aug 2024 Liked: Cleanliness, staff & service, property conditions & facilities #### Nkce Staff very friendly and location good. But hotel is all stairs so hard with luggage and too noisy when we stayed ##### Usman Stayed 2 nights in Aug 2024 ### 10/10 Excellent #### Emina 10 Aug 2023 Liked: Cleanliness, staff & service, property conditions & facilities Location was in prime spot. If the goal is to stay and see the old city, then you were right in the middle of deal today and you don’t have to worry about getting a taxi to get there. All the eateries are there also. ##### Emina Stayed 1 night in Aug 2023 ### 10/10 Excellent #### Kevin 5 Oct 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Extremely beautiful hotel and I’m on the 12th floor with panoramic views of the city. It’s one of the nicest hotels I’ve stayed in so far and I would recommend it for anyone. The location is incredible and very centrally located. And I love Sarajevo and it’s been a great experience! ##### Kevin Stayed 2 nights in Oct 2023 ### 4/10 Poor #### Verified traveller 8 Dec 2024 Disliked: Cleanliness, property conditions & facilities, room comfort #### Good location, poor condition. Broken toilet seat, flooded shower room, poorly kempt bedrooms, bad housekeeping. I complained and fortunately the manager changed my room to a different one that didn’t have a broken toilet seat. However, I certainly won’t be staying at this hotel again. If I am to return to Sarajevo again, I will ensure I stay at a good hotel, this was possible one of the worst hotels I have stayed in. One positive though were the views from the bedrooms. ##### Verified traveller Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Ifeta 18 Aug 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Perfect Old Town location. Room was nice and clean. Staff was friendly. Beautiful view of the city from hotel terrace. Reason I didn’t give it 5 star ⭐️ is they don’t send anyone with me to help with suitcases once I checked out and got off the elevator. I had to drag my 2 suitcases down by myself. This is the only thing I wasn’t happy 😃 with. ##### Ifeta Stayed 2 nights in Aug 2023 ### 4/10 Poor #### Mejrima 25 Aug 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities The sunset view from the hotel was lovely, but unfortunately, that was the only highlight. The room and bathroom were dirty, with hair from previous guests everywhere. The bed was uncomfortable, and the furniture and appliances were outdated. To make matters worse, the staff offered no help or assistance. Overall, a very disappointing stay. ##### Mejrima Stayed 1 night in Aug 2024 ### 6/10 Okay #### Adela 18 Aug 2024 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities No elevators. Dirty rooms and bathroom. Toilet was not working properly. Unsafe. ##### Adela Stayed 9 nights in Aug 2024 ### 8/10 Good #### Lucy 3 Aug 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### But rough round the edges but fantastic overall Great location hotel opposite eternal flame. Very walkable to all the sights of Sarajevo. Would have been good to know that reception is on the 9th floor, I arrived after a long trip late at night to find nothing and no one at the front of the hotel so panic set in. Luckily a cleaner arrived to inform me. Room was basic, some dodgy wiring but nothing that puts me off. Views across Sarajevo were amazing - corner windows in my room and ones that stretched the length of the bathroom meant I had views of the mountains. Went up to the roof terrace - didn’t eat or drink there but looked pretty special. Overall really liked the hotel ##### Lucy Stayed 4 nights in Apr 2024 ### 6/10 Okay #### Evan 30 Sept 2015 Liked: Cleanliness, room comfort #### Sad to say a little disappointed Tough one. It wasn't that there was anything drastically wrong with the place, but as we paid a bit more than we might have ordinarily, we came away a little disappointed. There's no lift up to the rooms, just to reception. One of the lights flickered and it never got fixed after we asked. There were other lights so it wasn't like we were in the room, but it's an example of what I'm taking about. Breakfast was great the day we were down early, but the days we were there after 9 the eggs were cold. One day when my partner was sick and couldn't eat a full meal, we asked if we could get a couple of slices of toast at lunchtime and they wouldn't help so I had to go looking for simple food. None of this was a major problem, and the room was clean, the mattress was soft like a cloud (arguably too soft!) and the view was fantastic, but we did expect more when we paid a little more and left a little disappointed. ##### Evan ### 4/10 Poor #### Michiel 10 Nov 2025 Disliked: Staff & service, amenities, property conditions & facilities Maybe it's me, but I didn't even mind the room being a bit dusty, the door know being broken, the lock on the bathroom being broken, the towel heat rack being broken, the airco being broken, the safe being broken, the rain shower head being broken, the toilet seat being broken and the hairdryer being broken as long as I have light and water and cleanliness. I told the staff so they could fix it for me or for the next guest, especially since the site said they would have airco. The reaction I got is "only one thing we found is broken, so what do you want, what else is broken", so I started listing the things and she interrupted me saying "well yeah we know about that but we cannot fix it right now can we". So, you lied about only one thing being broken and it flabbergasted me. And to top it off a couple of days later I heard the same lady arguing with a Turkish guest who said there was a problem and she said, "well of course you know better, right"??? So, impertinent. Cannot say who it was because of the rules, but the housekeeper at least tried her best even though she doesn't speak Enlgish. But mainly the other lady's treatment on top of everything that's broken leaded me to dislike it a lot. ![](https://a.travel-assets.com/ugc/hotel-reviews/1f513ce4-7d3a-46f3-9323-d76e28c61afc-1762804499542.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/ab9c545c-c94d-480a-831d-f75d408c3a43-1762804499875.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/2053f758-a5d0-4ffa-ad51-48801ce9bac0-1762804500531.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/e0b16019-3ad5-4c57-b65c-be096f31858a-1762804500589.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Michiel Stayed 6 nights in Nov 2025 ### 2/10 Terrible #### Verified traveller 5 Aug 2025 Liked: Staff & service Disliked: Property conditions & facilities, room comfort Har tidigare besökt detta hotell ett flertal gånger, Gillar att det är så centralt vilket är smidigt. Dock kommer jag aldrig mer sätta min fot på detta hotell. Vi fick ett familjerum dock varken kuddar eller täckt för hela familjen. Bad om en extra kudde, med ett halvdåligt bemötande. Extrasängen var där en fjäder som gick rakt upp i ryggen. ##### Verified traveller Stayed 1 night in Aug 2025 ## Expedia's Latest Trends ### Hotels > [Hotel Domenichino](https://www.expedia.co.uk/Milan-Hotels-Hotel-Domenichino.h2521044.Hotel-Information) > > [Hotels with Connecting Rooms in The Hague](https://www.expedia.co.uk/The-Hague-Hotels-Hotel-With-Connecting-Rooms.0-0-d6046971-thotelwithconnectingrooms.Travel-Guide-Filter-Hotels) > > [The Rest and Be Thankful Inn](https://www.expedia.co.uk/Minehead-Hotels-The-Rest-And-Be-Thankful-Inn.h7426376.Hotel-Information) > > [Iberostar Hotels in Dubrovnik](https://www.expedia.co.uk/Dubrovnik-Hotels-Iberostar.0-0-d553248635126030638--bIberostar.Travel-Guide-Filter-Hotels) > > [AccorHotels Hotels in Paris](https://www.expedia.co.uk/Paris-Hotels-Accor-Hotels.0-0-d179898--bAccorHotels.Travel-Guide-Filter-Hotels) > > [Govardhan Eco Village](https://www.expedia.co.uk/Vada-Hotels-Govardhan-Retreat-Center.h21423072.Hotel-Information) > > [Hotels in Neom Bay](https://www.expedia.co.uk/Neom-Bay-Airport-Hotels.0-aNUM-0.Travel-Guide-Filter-Hotels) > > [BLUESEA Piscis](https://www.expedia.co.uk/Alcudia-Hotels-Blue-Sea-Piscis-Adults-Only.h2156379.Hotel-Information) > > [Hotels near Beadnell Bay](https://www.expedia.co.uk/Beadnell-Bay-Hotels.0-l6287411-0.Travel-Guide-Filter-Hotels) > > [Melia Ho Tram Beach Resort](https://www.expedia.co.uk/Vung-Tau-Hotels-Melia-Ho-Tram-Beach-Resort.h30463977.Hotel-Information) > > [Corfu Palace](https://www.expedia.co.uk/Corfu-Hotels-Corfu-Palace.h18016.Hotel-Information) > > [Ibis Budget Marseille Vieux Port](https://www.expedia.co.uk/Marseille-Hotels-Ibis-Budget-Marseille-Vieux-Port.h16657343.Hotel-Information) > > [Glenville House](https://www.expedia.co.uk/Windermere-Hotels-Glenville-House.h2142906.Hotel-Information) > > [Hotels in Highland](https://www.expedia.co.uk/Destinations-In-Highland.d6051150.Hotel-Destinations) > > [Hotels in Gibraltar](https://www.expedia.co.uk/Gibraltar-Hotels.d1325.Travel-Guide-Hotels) > > [Sincerity Apart Hotel](https://www.expedia.co.uk/Marmaris-Hotels-Sincerity-Apart-Hotel.h15277283.Hotel-Information) > > [St. George Lycabettus Lifestyle Hotel](https://www.expedia.co.uk/Athens-Hotels-St-George-Lycabettus-Hotel.h5757.Hotel-Information) > > [Vinpearl Resort & Spa Phu Quoc](https://www.expedia.co.uk/Phu-Quoc-Hotels-Vinpearl-Resort-Spa-Phu-Quoc.h8376282.Hotel-Information) > > [Sandals Royal Curacao - All Inclusive Couples Only](https://www.expedia.co.uk/Willemstad-Hotels-Sandals-Royal-Curacao-ALL-INCLUSIVE.h70598070.Hotel-Information) > > [Hilton Garden Inn Munich City Centre West, Germany](https://www.expedia.co.uk/Munich-Hotels-Hilton-Garden-Inn-Munich-City-Centre-West.h24152495.Hotel-Information) > > [Hotels near Veronicas Strip](https://www.expedia.co.uk/Veronicas-Strip-Hotels.0-l6237524-0.Travel-Guide-Filter-Hotels) > > [Parkview Apartments](https://www.expedia.co.uk/High-Wycombe-Hotels-Parkview-Apartments.h32463857.Hotel-Information) ### Flights > [Flights from Bristol (BRS) to Nikël (TIA)](https://www.expedia.co.uk/lp/flights/brs/tia/bristol-to-tirana) > > [flights from avalon airport](https://www.expedia.co.uk/lp/airports/avv/flights-from-avalon-airport) ### Activities > [Things to do in North London](https://www.expedia.co.uk/Things-To-Do-In-North-London.d6196832.Travel-Guide-Activities) ### Packages > [Yad Vashem](https://www.expedia.co.uk/Yad-Vashem-Jerusalem.d501312.Attraction) > > [Manor Farm Country Park](https://www.expedia.co.uk/Manor-Farm-Country-Park-Southampton.d6266320.Attraction) > > [Patras Holidays](https://www.expedia.co.uk/Patras.d7503.Holidays-City-Breaks) > > [Scotland Holidays](https://www.expedia.co.uk/Scotland.d11219.Holidays-City-Breaks)