Title: Ryo-An Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=6023780&destination=Otaru%2C+Hokkaido+Prefecture%2C+Japan&selected=31150703&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Entire apartment # Ryo-An ## Photo gallery for Ryo-An ![Exterior - Ryo-An (Otaru)](https://images.trvl-media.com/lodging/32000000/31160000/31150800/31150703/6c239b15.jpg?impolicy=resizecrop&rw=598&ra=fit) ![RYO-AN Botan (1st Floor) | Desk, free WiFi, bed sheets - Ryo-An (Otaru)](https://images.trvl-media.com/lodging/32000000/31160000/31150800/31150703/d6f51937.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - Ryo-An (Otaru)](https://images.trvl-media.com/lodging/32000000/31160000/31150800/31150703/052f05b0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![RYO-AN Momo (2nd Floor) | Desk, free WiFi, bed sheets - Ryo-An (Otaru)](https://images.trvl-media.com/lodging/32000000/31160000/31150800/31150703/64bee586.jpg?impolicy=resizecrop&rw=297&ra=fit) ![RYO-AN Momo (2nd Floor) | Desk, free WiFi, bed sheets - Ryo-An (Otaru)](https://images.trvl-media.com/lodging/32000000/31160000/31150800/31150703/08473f02.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Location - Prices - Amenities - Policies Located close to Otaru Canal and Shin Nihonkai Ferry, Ryo-An has plenty to offer. Guests can connect to free in-room WiFi. ## Reviews 9.0 Wonderful ## Popular amenities - Kitchen - Washing machine - Free Wi-Fi - Air-conditioning £97 additional charges may apply 13 Apr - 14 Apr ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-25&endDate=2026-03-26&selected=31150703&PinnedHotelID=31150703&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-25&endDate=2026-03-26&selected=31150703&PinnedHotelID=31150703&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-26&endDate=2026-03-27&selected=31150703&PinnedHotelID=31150703&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-26&endDate=2026-03-27&selected=31150703&PinnedHotelID=31150703&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=31150703&PinnedHotelID=31150703&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=31150703&PinnedHotelID=31150703&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=31150703&PinnedHotelID=31150703&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=31150703&PinnedHotelID=31150703&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options ### View all photos for RYO-AN Botan (1st Floor) ![RYO-AN Botan (1st Floor) | Desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/32000000/31160000/31150800/31150703/0e57206e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### RYO-AN Botan (1st Floor) - 823 sq ft - 2 bedrooms - Sleeps 16 - 3 Double Beds, 3 Double Futons and 2 Large Single Sofa Beds ### View all photos for RYO-AN Sakura (3rd Floor) ![Desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/32000000/31160000/31150800/31150703/1f6decc3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### RYO-AN Sakura (3rd Floor) - 1053 sq ft - 2 bedrooms - Sleeps 12 - 2 Double Beds, 2 Double Futons and 2 Large Single Sofa Beds ### View all photos for RYO-AN Kagetsu (4th Floor) ![Desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/32000000/31160000/31150800/31150703/1f6decc3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### RYO-AN Kagetsu (4th Floor) - 1053 sq ft - 2 bedrooms - Sleeps 12 - 2 Double Beds, 2 Double Futons and 2 Large Single Sofa Beds ### View all photos for RYO-AN Momo (2nd Floor) ![Desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/32000000/31160000/31150800/31150703/52a633e8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### RYO-AN Momo (2nd Floor) - 1053 sq ft - 2 bedrooms - Sleeps 12 - 2 Double Beds, 2 Double Futons and 2 Large Single Sofa Beds ### View all photos for Ryo-An Botan (1st Floor) ![Desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/32000000/31160000/31150800/31150703/5c546a3d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Ryo-An Botan (1st Floor) - Sleeps 16 ### View all photos for Ryo-An Sakura (3rd Floor) ![Desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/32000000/31160000/31150800/31150703/1b801fcf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Ryo-An Sakura (3rd Floor) - Sleeps 12 ### View all photos for Ryo-An Momo (2nd Floor) ![Desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/32000000/31160000/31150800/31150703/baa2da2d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Ryo-An Momo (2nd Floor) - Sleeps 12 ### View all photos for Ryo-An Kagetsu (4th Floor) ![Desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/32000000/31160000/31150800/31150703/9fa80391.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Ryo-An Kagetsu (4th Floor) - Sleeps 12 ### Standard Family Room - Sleeps 12 ## You may also like Ad ![Four-Bed Suite with Semi-Open-Air Onsen | Bathroom | Separate bathtub and shower, spring water bathtub, free toiletries](https://images.trvl-media.com/lodging/2000000/1210000/1207500/1207472/5e2f2ba2.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### OTARU RETREAT by Onko Chishin Otaru - Hot tub - Parking included - Free Wi-Fi - Restaurant 9.2 Wonderful 136 reviews £550 additional charges may apply 15 Apr - 16 Apr [](https://www.expedia.co.uk/Sapporo-Hotels-Kuramure.h1207472.Hotel-Information?chkin=2026-4-15&chkout=2026-4-16&rm1=a2®ionId=6054145&destination=Sapporo (and vicinity)&destType=MARKET&latLong=43.062019,141.35173&searchId=8a92893c-0081-45ec-91ae-73e721e9c83e&top_cur=GBP) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/111000000/110670000/110660500/110660456/ef2a8c61_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### SAPPORO HOTEL by GRANBELL Higashi - Spa - Free Wi-Fi - Restaurant - 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Free Wi-Fi - Restaurant - Air-conditioning - Breakfast available 9.4 Exceptional 1,141 reviews £39 additional charges may apply 12 Apr - 13 Apr [](https://www.expedia.co.uk/Sapporo-Hotels-TOKYU-STAY-SAPPORO-ODORI.h27395358.Hotel-Information?chkin=2026-4-12&chkout=2026-4-13&rm1=a2®ionId=6054145&destination=Sapporo (and vicinity)&destType=MARKET&latLong=43.062019,141.35173&searchId=8a92893c-0081-45ec-91ae-73e721e9c83e&top_cur=GBP) Ad ![Land view from property](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/22000000/21010000/21001200/21001116/92ce24cf_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Tokyu Stay Sapporo Sapporo City Centre - Free Wi-Fi - Air-conditioning - Parking available - Laundry room 9.2 Wonderful 1,002 reviews £36 additional charges may apply 8 Apr - 9 Apr [](https://www.expedia.co.uk/Sapporo-Hotels-Tokyu-Stay-Sapporo.h21001116.Hotel-Information?chkin=2026-4-8&chkout=2026-4-9&rm1=a2®ionId=6054145&destination=Sapporo (and vicinity)&destType=MARKET&latLong=43.062019,141.35173&searchId=8a92893c-0081-45ec-91ae-73e721e9c83e&top_cur=GBP) Ad ![Public bath](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/5000000/4110000/4109100/4109028/fa54e15f_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Cross Hotel Sapporo Sapporo City Centre - Free Wi-Fi - Restaurant - Air-conditioning - Breakfast available 9.2 Wonderful 1,003 reviews £40 additional charges may apply 5 Apr - 6 Apr [](https://www.expedia.co.uk/Sapporo-Hotels-Cross-Hotel-Sapporo.h4109028.Hotel-Information?chkin=2026-4-5&chkout=2026-4-6&rm1=a2®ionId=6054145&destination=Sapporo (and vicinity)&destType=MARKET&latLong=43.062019,141.35173&searchId=8a92893c-0081-45ec-91ae-73e721e9c83e&top_cur=GBP) Ad ![Lobby](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/77000000/76630000/76623300/76623209/8f4d7888_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Fairfield By Marriott Hokkaido Eniwa Eniwa - Parking included - Free Wi-Fi - Air-conditioning - Laundry room 9.2 Wonderful 161 reviews £64 additional charges may apply 26 Mar - 27 Mar [](https://www.expedia.co.uk/Sapporo-Hotels-Fairfield-By-Marriott-Hokkaido-Eniwa.h76623209.Hotel-Information?chkin=2026-3-26&chkout=2026-3-27&rm1=a2®ionId=6054145&destination=Sapporo (and vicinity)&destType=MARKET&latLong=43.062019,141.35173&searchId=8a92893c-0081-45ec-91ae-73e721e9c83e&top_cur=GBP) Ad ![Reception](https://images.trvl-media.com/lodging/2000000/1770000/1764400/1764372/8e6ed4a3.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Gracery Sapporo Sapporo City Centre - Free Wi-Fi - Restaurant - Air-conditioning - Breakfast available 8.6 Excellent 1,000 reviews £57 additional charges may apply 8 Apr - 9 Apr [](https://www.expedia.co.uk/Sapporo-Hotels-Hotel-Gracery-Sapporo.h1764372.Hotel-Information?chkin=2026-4-8&chkout=2026-4-9&rm1=a2®ionId=6054145&destination=Sapporo (and vicinity)&destType=MARKET&latLong=43.062019,141.35173&searchId=8a92893c-0081-45ec-91ae-73e721e9c83e&top_cur=GBP) Ad ![Lobby](https://images.trvl-media.com/lodging/43000000/42100000/42097300/42097299/a583b237.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Mitsui Garden Hotel Sapporo West Sapporo City Centre - Free Wi-Fi - Restaurant - Air-conditioning - 24/7 front desk 9.0 Wonderful 824 reviews £48 additional charges may apply 6 Apr - 7 Apr [](https://www.expedia.co.uk/Sapporo-Hotels-Mitsui-Garden-Hotel-Sapporo-West.h42097299.Hotel-Information?chkin=2026-4-6&chkout=2026-4-7&rm1=a2®ionId=6054145&destination=Sapporo (and vicinity)&destType=MARKET&latLong=43.062019,141.35173&searchId=8a92893c-0081-45ec-91ae-73e721e9c83e&top_cur=GBP) Ad ![Terrace/patio](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/5000000/4380000/4379000/4378922/c456dcd5_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Fairfield by Marriott Sapporo Chuo-ku - Free Wi-Fi - Restaurant - Air-conditioning - Gym 8.4 Very good 468 reviews £63 additional charges may apply 29 Mar - 30 Mar [](https://www.expedia.co.uk/Sapporo-Hotels-Fairfield-By-Marriott-Sapporo.h4378922.Hotel-Information?chkin=2026-3-29&chkout=2026-3-30&rm1=a2®ionId=6054145&destination=Sapporo (and vicinity)&destType=MARKET&latLong=43.062019,141.35173&searchId=8a92893c-0081-45ec-91ae-73e721e9c83e&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSapporo-Hotels-RYO-AN.h31150703.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSapporo-Hotels-RYO-AN.h31150703.Hotel-Information) ## About the area Located in Otaru, Ryo-An is near a train station. Shin Nihonkai Ferry and Otaru Tenguyama Ropeway are worth exploring if an activity is on the agenda, while those in the mood for shopping can visit Otaru Canal. Don't miss out on a visit to Otaru Aquarium. [Visit our Otaru travel guide](https://www.expedia.co.uk/Otaru.dx6023780) [View more Apartments in Sapporo](https://www.expedia.co.uk/Sapporo-Apartments.d6054145-aaApartments.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C43.19467%2C140.99650&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=ZixSoW-Du5QQlwC2rlrQ2ISbDrw=) 1-8-6, Inaho, Otaru, Hokkaido, 047-0032 ### What's nearby - ![Sakaimachi Street](https://images.trvl-media.com/place/3000757633/b5c6ebd0-cb57-4b20-a56d-4dc444a9148e.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Sakaimachi Street 8 min walk \- 0.4 miles - ![Otaru Canal](https://images.trvl-media.com/place/6349569/87bf434a-a3b7-4772-a8f2-12a8e09f2e80.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Otaru Canal 9 min walk \- 0.5 miles - ![St Maarten and St Martin](https://images.trvl-media.com/place/553248621532776731/efe91719-2c32-4f5a-a319-0053d09cbb87.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Otaru Music Box Museum 15 min walk \- 0.8 miles - Tomioka Catholic Church 7 min walk \- 0.4 miles - Shin Nihonkai Ferry 3 min drive \- 1.3 miles ### Getting around - Otaru Station 5 min walk - Inaho Station 20 min drive - Sapporo (OKD-Okadama) 49 min drive ### Restaurants - あまとう 3 min walk - 中華食堂 桂苑 3 min walk - 大衆バルBridge 4 min walk - カサブランカ 3 min walk - ニュー三幸 小樽本店 3 min walk ## About this property ### Ryo-An This smoke-free apartment building features free Wi-Fi in public areas. Each apartment provides a flat-screen TV with digital channels, plus a kitchen with a fridge, a stovetop and a microwave. Guests can appreciate conveniences, such as a washing machine and an electric kettle, and other amenities include free WiFi and a rice cooker. Housekeeping is not available. Ryo-An offers 4 air-conditioned accommodations with rice cookers and complimentary slippers. Accommodation at this 3.5-star apartment has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit, bidets and hairdryers. This Otaru apartment provides complimentary wireless Internet access. Flat-screen televisions come with digital channels. ## Similar properties ![Property entrance](https://images.trvl-media.com/lodging/23000000/22180000/22178300/22178269/84c59986.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Torifito Otaru Canal Otaru - Free Wi-Fi - Restaurant - Air-conditioning - Breakfast available 8.8 Excellent 1,000 reviews £53 additional charges may apply 6 Apr - 7 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-06&endDate=2026-04-07&selected=22178269&PinnedHotelID=22178269&HadPinnedHotel=true®ionId=-1&adults=2) ![Buffet](https://images.trvl-media.com/lodging/5000000/4650000/4644100/4644047/09886ccb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Nord Otaru Otaru - Free Wi-Fi - Restaurant - Air-conditioning - Breakfast available 8.8 Excellent 1,001 reviews £41 additional charges may apply 15 Apr - 16 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-15&endDate=2026-04-16&selected=4644047&PinnedHotelID=4644047&HadPinnedHotel=true®ionId=-1&adults=2) ![Bar (on property)](https://images.trvl-media.com/lodging/114000000/113570000/113561800/113561769/cdc61284.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Granbell Hotel Otaru Otaru - 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6 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-05&endDate=2026-04-06&selected=6906453&PinnedHotelID=6906453&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/7000000/6430000/6429900/6429864/16d8ba49.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Asari Classe Hotel Otaru - Pool - Hot tub - Spa - Parking included 8.6 Excellent 467 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-08&endDate=2026-04-09&selected=6429864&PinnedHotelID=6429864&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/6000000/5330000/5325000/5324946/398b0ad6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Sonia Otaru Otaru - Free Wi-Fi - Restaurant - Air-conditioning - Breakfast available 8.6 Excellent 1,002 reviews £48 additional charges may apply 31 Mar - 1 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-31&endDate=2026-04-01&selected=5324946&PinnedHotelID=5324946&HadPinnedHotel=true®ionId=-1&adults=2) ![Sauna, steam room](https://images.trvl-media.com/lodging/77000000/76620000/76612700/76612631/7a7501d7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grids Premium Hotel Otaru Otaru - Spa - Free Wi-Fi - Restaurant - Air-conditioning 9.2 Wonderful 427 reviews £48 additional charges may apply 22 Apr - 23 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-22&endDate=2026-04-23&selected=76612631&PinnedHotelID=76612631&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-08&endDate=2026-04-09&selected=31150703&PinnedHotelID=31150703&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=31150703,22178269,4644047,113561769,77088489) ## Property amenities ### Internet - Available in the apartment: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - No on-site parking available ### Family friendly - Children stay free (see details) ### Kitchen - Cookware, dishware, and utensils - Electric kettle - Hob - Microwave - Paper towels - Refrigerator - Rice cooker - Toaster ### Bedrooms - Bedsheets provided ### Bathroom - 1 private bathroom - Bidet - Hair dryer - Shampoo - Shower/bathtub combination - Slippers - Toilet paper - Towels provided ### Entertainment - Flat-screen TV with digital channels ### Laundry - Laundry detergent - Washing machine ### Work spaces - Desk ### Comfort - Air conditioning - Heating ### Pets - No pets allowed ### Suitability/Accessibility - No lift - Smoke-free property ### Services and conveniences - No housekeeping service ### Location highlights - Near a train station ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector (host has indicated there is a smoke detector on the property) ### General - 4 units ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 2:00 AM Contactless check-in and check-out are available Minimum check-in age - 18 ### Check-out Check-out before 10 AM Contactless check-out ### Special check-in instructions There is no front desk at this property Guests planning to arrive outside normal check-in hours will receive an email within 72 hours before arrival with check-in instructions and lockbox information; access will be through a private entrance Prior to arrival, you must complete online registration via a secure link For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Lockbox, private entrance ### Pets Pets not allowed ### Children and extra beds Children are welcome Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Cots (infant beds) are not available ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking. We have included all charges provided to us by the property. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has indicated that there is a smoke detector on the property This property is professionally cleaned If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Only registered guests are allowed in the guestrooms The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as RYO AN RYO-AN Otaru RYO-AN Apartment RYO-AN Apartment Otaru ## Frequently asked questions ### Is Ryo-An pet-friendly? ### How much does it cost to stay at Ryo-An? ### How much is parking at Ryo-An? ### What time is check-in at Ryo-An? ### What time is check-out at Ryo-An? ### Where is Ryo-An located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Ryo-An Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.4 Cleanliness ### 9.6 Location ### 8.8 Staff & service ### 9.4 Property conditions & facilities 10 - Excellent 41 8 - Good 14 6 - Okay 5 4 - Poor 1 2 - Terrible 1 ## Reviews Verified ### 10/10 Excellent #### Suk Jin 9 Jan 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Good location. The unit has Japanese tatami room, which was a good experience while staying. There is no reception, but all the necessary stuff was well prepared. ##### Suk Jin Stayed 1 night in Jan 2025 Verified ### 10/10 Excellent #### Yrma 6 Sept 2025 Liked: Cleanliness, property conditions & facilities, communication The place is wide and if you travel with children they can enjoy the bathtub and the spacious place. ##### Yrma Stayed 1 night in Sep 2025 Verified ### 10/10 Excellent #### Jingyue 13 Jul 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication Great ##### Jingyue Stayed 2 nights in Jul 2023 Verified ### 10/10 Excellent #### Kok Yiew 30 Jan 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication One of the toilet bidet not clean, apart from this issued everything great. ##### Kok Yiew Stayed 2 nights in Jan 2023 Verified ### 10/10 Excellent #### Ka Cheung 26 Aug 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Liked the 2-night stay at Ryoan! The apartment occupying the whole building floor gives a good sense of privacy and security. It is spacious with all facilities and two toilets, much needed for a family trip. Cooking utensils were probably not properly used by other users and the scratches made us not want to use. We purchased a cooking pot at the AEON shop at the Wing Bay. The only thing to complain maybe the Japanese style bed mattress (there are two normal beds which are fine). The mattress are as thin as the beef slides for shabushabu. You can’t get a proper rest with that. ##### Ka Cheung Stayed 2 nights in Aug 2025 Verified ### 8/10 Good #### 真奈 4 Mar 2026 Liked: Check-in, listing accuracy Disliked: Cleanliness, communication 小樽駅や観光地近くで、アクセスは良かったと思います。駅前にドンキホーテやスーパーがあったので便利でした。 ##### 真奈 Stayed 2 nights in Feb 2026 Verified ### 10/10 Excellent #### Kanako 26 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities 綺麗で、とても広くて、くつろげました！ ##### Kanako Stayed 1 night in Jun 2025 Verified ### 10/10 Excellent #### ???? 13 Mar 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication 泊まりやすかったです。 ##### ???? Stayed 1 night in Mar 2024 Verified ### 8/10 Good #### ?? 21 Nov 2022 Liked: Cleanliness, amenities, property conditions & facilities, communication とても快適に過ごせました。トイレも２つあり、清潔でした。玄関のドアが少し重かったことくらいであとは皆満足でした。ありがとうございました。 ##### ?? Stayed 2 nights in Nov 2022 Verified ### 10/10 Excellent #### じゅん 16 Aug 2022 Liked: Cleanliness, amenities, property conditions & facilities 家族で宿泊しましたが、とても綺麗な施設なのと小樽の観光地に近くて便利でした。駐車場無しなので心配していましたが、近くのタイムズが数ヶ所空いていたので問題ありませんでした。 ##### じゅん Stayed 1 night in Aug 2022 Verified ### 8/10 Good #### Yuki 17 Mar 2022 Liked: Cleanliness, amenities, property conditions & facilities, communication 風呂場のシャワーの水圧が弱かった。 ##### Yuki Stayed 1 night in Mar 2022 Verified ### 8/10 Good #### Minato 17 Oct 2021 Liked: Cleanliness, property conditions & facilities, communication きれいでよかったです ##### Minato Stayed 1 night in Oct 2021 Verified ### 10/10 Excellent #### Osamu 23 Aug 2021 Liked: Cleanliness, amenities, property conditions & facilities, communication 広くて清潔で静かでした。 ##### Osamu Stayed 2 nights in Aug 2021 Verified ### 8/10 Good #### Verified traveller 29 Mar 2021 Liked: Cleanliness, amenities, property conditions & facilities 理由の説明なく予約した部屋とは違う部屋になっていましたが、設備等は満足しました。 ##### Verified traveller Stayed 4 nights in Mar 2021 Verified ### 10/10 Excellent #### SHINTO 31 Aug 2020 Liked: Cleanliness, amenities, property conditions & facilities, communication 部屋が広くて綺麗な上に料金が安かったので、気に入りました。 ##### SHINTO Stayed 2 nights in Aug 2020 Verified ### 10/10 Excellent #### Verified traveller 17 Aug 2020 Liked: Cleanliness, room comfort #### 快適に過ごせます。 外観はいま一つですが、室内は広くてきれいで快適に過ごせました。 普通に自宅にいるように過ごせて、不自由がなくてとても良かったです。 ##### Verified traveller Stayed 2 nights in Aug 2020 Verified ### 10/10 Excellent #### TSUYOSHI 15 Aug 2020 Liked: Cleanliness, room comfort #### とても快適です 部屋も広く、清潔感もありお値段のわりには、十分すぎるぐらいよかったです。 あえて言うなら掛け布団が重かったところくらいが気になりました。 ##### TSUYOSHI Stayed 1 night in Aug 2020 Verified ### 8/10 Good #### HANAE 31 Mar 2020 Liked: Cleanliness, room comfort #### 快適な宿泊施設 ４階の花月を利用させていただきました。明るいお部屋で、清潔感あり冷蔵庫も大きく飲み物や食べ物の保管もしやすかったです。トイレも２つあり、10人で宿泊しましたが快適でした。ソファーベットは和室よりも寝やすかったです。キッチンの水道が暫く使われていなかったのか、はじめ茶色の水でした。しばらく流しててやっと戻りました。あとはWi-Fiも有るし、延長コードも準備され、一泊ではもったいなかったです。小樽運河迄も歩いて行けるので立地も良いです。忘れ物して帰ってきてしまいましたが、後日連絡すると丁寧な対応していただきました。また宿泊したいです。 ##### HANAE Stayed 1 night in Mar 2020 Verified ### 10/10 Excellent #### Verified traveller 24 Feb 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 設備が綺麗で大満足です！ ##### Verified traveller Stayed 2 nights in Feb 2020 Verified ### 10/10 Excellent #### Kazu.N 16 Jan 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 雑居ビルのようや外観とは裏腹に、とっても綺麗な室内。玄関から部屋に入るなり、「キレイ！」「広い！」という子どもたちの歓声が響きました。赤ちゃん連れにとっても嬉しい限りでした。 廊下が長く、夜の冷え込みが気になりましたが、廊下から洗面所にかけて３機のヒーターがあり、滞在中ずっと、寒い思いをすることなく、快適に過ごすことができました。 アメニティはシャンプーやハンドソープはもちろんですが、洗濯洗剤や台所潜在的があるおかげでさらに快適。家内は「旅行から帰って最も憂鬱になる洗濯が滞在中にできるのが大きい」と、みーんな満足の施設でした。 朝食も近くにあるたくさんの美味しいパン屋から仕入れたパンと、スーパーから仕入れたミルクや卵、ハム、カット野菜などで十分！次はジジ、ババも連れて、三世代で利用したくなる施設でした！ ##### Kazu.N Stayed 2 nights in Jan 2020 Verified ### 8/10 Good #### Verified traveller 6 Nov 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 離小樽駛近，購物方便 乾淨，有兩間獨立廁所，人多也不用怕 ##### Verified traveller Stayed 1 night in Nov 2019 Verified ### 10/10 Excellent #### Chou 25 Aug 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 很好的自駕行程住宿地點。 房間清潔，可簡易烹煮餐點，有類似電晶爐的爐具，不過鍋具不多，有洗衣機及烘衣機，對於長天期旅者應該是很好的選擇！住宿房型可入住6-10人，適合家族自駕旅行。 ##### Chou Stayed 1 night in Aug 2019 Verified ### 8/10 Good #### まめ 21 Aug 2019 部屋は清潔でで使いやすかったです。 しかし、キッチン設備があるのにフライパンはなく、お鍋も8リットル用くらいの鍋のみ。 しかも、ポットは壊れて使えませんでした。 大きい鍋でお茶用のお湯を沸かしましたが、早めに改善はした方がいいと思います。 せめて26センチのフライパンか16〜18センチの鍋を用意しておく方がいいかと思います。 他は良かったです。 ありがとうございました。 ##### まめ Stayed 1 night in Aug 2019 Verified ### 8/10 Good #### Wan Lek 19 Aug 2019 Liked: Cleanliness, property conditions & facilities, room comfort #### 家庭合適 屋內潔淨，家具齊備，適合家庭入住。離小樽運河步行10-15分鐘，附近有便利商店及有收費停車場。 ##### Wan Lek Stayed 1 night in Aug 2019 Verified ### 10/10 Excellent #### negi 17 Aug 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 広くて快適！ 最初はチェックインに不安がありましたが、時間帯をお伝えしておき、メールもいただき不安は減りました。実際、簡単にチェックインできホッとしました。スタッフの方がいらした感じでしたが、お声を掛けて下されば、もっと安心出来たのかもしれません。 部屋は本当に綺麗で快適でした。連泊したくなるくらい。 泊まれる人数の割に鏡が少なく、朝の支度で、洗面台の取り合いでした。でも、トイレは2つあり、困りませんでした。 後は何も不便する事なく過ごせました。 ランドリーもあり、物干しも備わっていたので、夜洗濯して朝持って帰れます。洗剤もありました。細かい所まで気遣って頂いてありがとうございます。 ##### negi Stayed 1 night in Aug 2019 ---