Holidays to Saona Island

I didnt like the fact that the claim to have an airport shuttle when in fact they do not pick you up, they only bring you back between certain hours. $ 40 bus ride and then a nother $40 cab ride due to early departure.

We always come to south point. When we come to Vegas. It’s in a good location right when you drive in. There is no problems finding parking or even when check in it’s quick.

Property was fine. A bit confined for me, but it was fine. Our concierge was not attentive to our needs. We requested a ground floor room after being asked what we preferred. She escorted us to a 2nd floor room and when we stated we were to have a ground floor, she said "well you are here now so..." Then she had the nerve to try and sell me on a timeshare by buying lunch. I immediately said not interested. If she wasn't willing to cater to our request of a ground floor, why would I make time for her. Very disappointed.

Excellent customer service.

The room we received when we got there was in poor condition, but after to speaking with someone at the desk, they did everything they could to make it right and superexceeded our expectation. The rest of the stay was amazing.

Love the aesthetic of the building and the bath tub was amazing.