Reception

Reviews of Residencial Pantanal Santa Cruz

3 out of 5
Residencial Pantanal Santa Cruz
Rua Domingos de Morais, 2242, Vila Mariana, São Paulo, SP

Reviews

7.6

Good

Rating 10 - Excellent. 13 out of 37 reviews" "
Rating 8 - Good. 12 out of 37 reviews" "
Rating 6 - Okay. 7 out of 37 reviews" "
Rating 4 - Poor. 1 out of 37 reviews" "
Rating 2 - Terrible. 4 out of 37 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

7.4/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

10/10 Excellent

Analu

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Localization is good! Near the Metro Station and a lot of restaurants.
Stayed 1 night in Apr 2019

8/10 Good

PAULO

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muito bom atendimento, pessoal simpatico e atencioso, boa localizacao perto do metro Santa Cruz. Excelente cafe da manha.
Stayed 1 night in Nov 2023

2/10 Terrible

MARCELO

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

8/10 Good

Cristiana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Israel r c

Stayed 1 night in Nov 2022

2/10 Terrible

Alcyon

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
O meu quarto estava sem agua quente, o frigobar não possui forma de ligar na tomada, a cama é muito desconfortável e a recepcionista não se esforçou em nada para tentar ajudar. Simplesmente falou que era assim mesmo!
Stayed 3 nights in Nov 2022

8/10 Good

Paula

Stayed 1 night in Jul 2022

8/10 Good

CARLA CRISTINA

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
melhorar os travesseiros
Stayed 2 nights in Apr 2022

10/10 Excellent

Mateus

Stayed 1 night in Mar 2022

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
É um bom hotel para quem viaja rápido e a negócios
Stayed 4 nights in Aug 2019

10/10 Excellent

JOSE ALFREDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

10/10 Excellent

Maria Goretti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simples, eficiente e confortável
Localização perfeita (poucos minutos do metrô Santa Cruz), funcionários para lá de atenciosos e solícitos, além do quarto sempre encontrar arrumado e limpo. O café da manhã é simples, mas atende as necessidades.
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Ótima localização, próximo de comércio e serviços. O atendimento na recepção foi ótimo. Café da manhã bem simples. A água quente esfriou algumas vezes durante o banho. A fechadura precisa de reparo.
Stayed 1 night in Aug 2019

6/10 Okay

Carlos Eduardo, Visconde do Rio Branco MG

Liked: Staff & service
Stayed 4 nights in Jul 2019

10/10 Excellent

Kelson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente Experiência.
Super indico o hotel, profissionais extremamente receptivos e educados, quarto arrumadinho e muito limpo. Uma ducha maravilhosa. Café da manhã suficiente e gostoso.
Stayed 1 night in Aug 2019

6/10 Okay

Carlos Eduardo, Visconde do Rio Branco MG

Disliked: Room comfort
Barulhento
Muito barulho. Pessoas falando e entra e sai...noites mal dormidas.
Stayed 4 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Atendimento ótimo e quarto confortável para passar a noite
Stayed 1 night in Jul 2019

10/10 Excellent

Danilo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótima estadia, atendimento muito bom, colaboradores muito atenciosos.
Stayed 2 nights in Jun 2019

8/10 Good

MARCUS TÚLIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2019

6/10 Okay

Verified traveller

Stayed 2 nights in Apr 2019

8/10 Good

Gustavo divino

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2019

10/10 Excellent

Robson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Hotel limpo e bem localizado.
Stayed 2 nights in Nov 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2018

10/10 Excellent

Bruna Carolina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
otimo
Stayed 1 night in Aug 2018

8/10 Good

EDAIR, sbc

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel simples, porém, tudo limpinho, café da manhã bom, único defeito não informaram que o estacionamento ficava em outro hotel da rede á uma quadra. Mas deu tudo certo.
Stayed 1 night in Jul 2018

4/10 Poor

Natália

Disliked: Cleanliness, property conditions & facilities
Quarto sujo, Wifi não funcionava e café da manhã com poucas opções.
Stayed 1 night in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel perto do metrô
Cumpriu com as informações da propaganda. Quarto confortável. Café da manhã bastante adequado.
Stayed 1 night in May 2018

8/10 Good

Tiago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2018

6/10 Okay

Marcos, Porto Ferreira / SP

Viagem a Negócio.
O hotel possui boas instalações, compatível com o preço. O único problema é o estacionamento, distante 200 metros do hotel. A minha sorte foi que no check in e no check out não choveu.
Stayed 1 night in Nov 2017

2/10 Terrible

glaucio

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nunca mais.
Foi a pior hospedagem que eu fiz nos últimos 20 anos.
Stayed 2 nights in Oct 2017

2/10 Terrible

glaucio

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nunca mais me hospedo neste hotel
Não aconselho ninguém se hospedar neste hotel, quarto que você tem que escolher se abre a mala ou fica fora do quarto. Café muito fraco. Muito caro pelo que oferece.
Stayed 3 nights in Nov 2017

6/10 Okay

Fernando, Joinville SC

Liked: Cleanliness, staff & service
Perto do Metrô
Ótimo para curtas hospedagens. Próximo ao Metrô e também a farmácias shopping, restaurantes, lanchonetes, etc.
Stayed 2 nights in Oct 2017