Title: NewCiti Itaim by Charlie Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=3074&destination=S%C3%A3o+Paulo%2C+S%C3%A3o+Paulo+State%2C+Brazil&selected=66386283&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Entire apartment # NewCiti Itaim by Charlie ## Photo gallery for NewCiti Itaim by Charlie ![Indoor pool - NewCiti Itaim by Charlie (São Paulo)](https://images.trvl-media.com/lodging/67000000/66390000/66386300/66386283/17a1b0a0.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior - NewCiti Itaim by Charlie (São Paulo)](https://images.trvl-media.com/lodging/67000000/66390000/66386300/66386283/w2013h3000x502y0-8ed5727c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Free WiFi, bed sheets - NewCiti Itaim by Charlie (São Paulo)](https://images.trvl-media.com/lodging/67000000/66390000/66386300/66386283/3d1a1672.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premium Studio | Free WiFi, bed sheets - NewCiti Itaim by Charlie (São Paulo)](https://images.trvl-media.com/lodging/67000000/66390000/66386300/66386283/f8475306.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Basic Studio | Free WiFi, bed sheets - NewCiti Itaim by Charlie (São Paulo)](https://images.trvl-media.com/lodging/67000000/66390000/66386300/66386283/86ee8d67.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Location - Prices - Amenities - Policies Consider a stay at NewCiti Itaim by Charlie and take advantage of laundry facilities, a gym and a sauna. Guests can connect to free in-room WiFi. ## Reviews 8.2 Very good ## Popular amenities - Pool - Free Wi-Fi - Air-conditioning - Laundry room - Gym - Parking available £44 includes taxes & fees 19 Apr - 20 Apr ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSao-Paulo-Hotels-NewCiti-Itaim-By-Charlie.h66386283.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSao-Paulo-Hotels-NewCiti-Itaim-By-Charlie.h66386283.Hotel-Information) ## About the area Located in Itaim Bibi, a neighbourhood in São Paulo, NewCiti Itaim by Charlie is in the entertainment district. Paulista Avenue and Oscar Freire Street are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Ibirapuera Park. Looking to enjoy an event or a game? See what's going on at Allianz Parque or Morumbi Stadium. [Visit our São Paulo travel guide](https://www.expedia.co.uk/Sao-Paulo.dx3074) [View more Apartments in Sao Paulo](https://www.expedia.co.uk/Sao-Paulo-Apartments.d180023-aaApartments.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-23.58126%2C-46.67559&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=z2vgzkktroW3yqvkpcS18gXjBcA=) R. Pedroso Alvarenga 543, São Paulo, SP, 04531-011 ### What's nearby - ![Aerial Shot of Avenue Brigadeiro Faria Lima, Sao Paulo, Brazil](https://images.trvl-media.com/place/808650379206160384/24f8cb55-b4e4-48a9-afd4-62db63c5c5df.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Brigadeiro Faria Lima Avenue 11 min walk \- 0.6 miles - ![ Sao Paulo, Brazil: people having leisure on sunny afternoon in Parque do Povo city park](https://images.trvl-media.com/place/553248621562481846/6c1870ef-0f81-4266-83f8-33d638a31d1d.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Parque do Povo 17 min walk \- 1.0 mile - ![Aerial view of Ibirapuera in Sao Paulo, Brazil](https://images.trvl-media.com/place/507600/29a11d1a-b63a-4d4b-ad20-43b1ca17d3e7.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Ibirapuera Park 18 min walk \- 1.0 mile - Sírio Libanês Hospital 6 min walk \- 0.4 miles - JK Iguatemi Shopping Mall 5 min drive \- 1.3 miles ### Getting around - Sao Paulo Cidade Jardim Station 4 min drive - Oscar Freire Station 5 min drive - São Paulo (CGH-Congonhas) 23 min drive ### Restaurants - A Fornada 3 min walk - Panificadora Bienal 1 min walk - Paul's Boutique 3 min walk - Achapa 2 min walk - Gero Itaim 2 min walk ## About this property ### NewCiti Itaim by Charlie An indoor pool, a fitness centre and a sauna are available at this smoke-free apartment building. Additionally, valet parking and laundry facilities are on-site. Each apartment features free WiFi, a sitting area and a TV. A hairdryer, a shower and a phone are among the other amenities that guests will find. NewCiti Itaim by Charlie offers 38 air-conditioned accommodations, with a hairdryer. This accommodation offers separate sitting areas. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Bathrooms include a shower. 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Indoor pool - Sauna ### Internet - Available in the apartment: Free WiFi ### Parking and transport - Valet parking on site (BRL 60 per night) - Limited on-site valet parking ### Bedrooms - Bedsheets provided ### Bathroom - 1 private bathroom - Hair dryer - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Living spaces - Separate sitting area ### Entertainment - TV ### Laundry - Laundry facilities ### Comfort - Air conditioning ### Pets - Service animals only (pets not allowed) ### Suitability/Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair accessible (may have limitations) - Wheelchair-accessible gym - Wheelchair-accessible path to lift - Smoke-free property ### Services and conveniences - Phone ### Location highlights - In a business district - In an entertainment district ### Things to do - Gym ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector not reported (host has not indicated whether there is a smoke detector on the property) ### General - 1 building - 17 floors - 38 units ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 2:00 AM Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM ### Special check-in instructions There is no front desk at this property Guests planning to arrive outside normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation Prior to arrival, you must complete online registration via a secure link You will be asked to provide the property with a copy of your government-issued photo ID after booking Guests are recommended to download the property's whatsapp mobile app before check-in Information provided by the property may be translated using automated translation tools ### Access methods Access code, private entrance ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ## Important information ### Optional extras - Valet parking fee: BRL 60.00 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has not indicated whether there is a smoke detector on the property This property is professionally cleaned If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Parents or a legal guardian travelling with children under 18 years must present the child's birth certificate and an identity card with photo (for example, a passport) at check-in. For international travels to Brazil, if only one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In the event that the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information. ### Property is also known as NewCiti Itaim by Charlie Apartment NewCiti Itaim by Charlie São Paulo NewCiti Itaim by Charlie Apartment São Paulo ## Frequently asked questions ### Does NewCiti Itaim by Charlie have a pool? ### How much does it cost to stay at NewCiti Itaim by Charlie? ### Is NewCiti Itaim by Charlie pet-friendly? ### How much is parking at NewCiti Itaim by Charlie? ### What time is check-in at NewCiti Itaim by Charlie? ### What time is check-out at NewCiti Itaim by Charlie? ### Where is NewCiti Itaim by Charlie located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## NewCiti Itaim by Charlie Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.6 Cleanliness ### 7.6 Amenities ### 7.4 Property conditions & facilities 10 - Excellent 169 8 - Good 120 6 - Okay 41 4 - Poor 27 2 - Terrible 22 ## Reviews Verified ### 8/10 Good #### Santiago 15 May 2024 Liked: Cleanliness, property conditions & facilities, communication Location, location, location. Nice place ##### Santiago Stayed 4 nights in Apr 2024 Verified ### 4/10 Poor #### Tania 20 Aug 2024 Liked: Cleanliness Disliked: Property conditions & facilities All the apts are old, extremely basic, laundry was impossible to figure it out . Cable TV not working . Not a pleasant stay apart for the location ##### Tania Stayed 21 nights in Jul 2024 Verified ### 8/10 Good #### Cristina 1 Jul 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication This was my second time staying at this location. I stayed twice (and will probably stay again) because the building is very close to where I need to be in Sao Paulo, the price is right, and the units have the most important items that I need when I am in Sao Paulo. This is however not a hotel. It doesn't have a front office, you can't ask for extra towels or pillows, there is no one to help you with luggage, etc... which is ok if you know ahead of time this is not a hotel. What I don't like is that all communicatios with "Charlie" are AI assisted and through an app. The check-in process is also through an app and it is not simple. You need to submit documentation before arrival to avoid delays getting into the room. ##### Cristina Stayed 11 nights in Jun 2024 Verified ### 6/10 Okay #### Benjamin 20 Dec 2025 The place was fine but internet was terrible. As in could not use it at all from the room. ##### Benjamin Stayed 6 nights in Dec 2025 Verified ### 10/10 Excellent #### Jaime 21 Aug 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Nice neighborhood ##### Jaime Stayed 6 nights in Jun 2024 Verified ### 8/10 Good #### Fernando Heil Lutiis Silveira 19 May 2025 Liked: Cleanliness, property conditions & facilities Disliked: Amenities Aging. Clean. Nice staff. Weird check-in ##### Fernando Heil Lutiis Silveira Stayed 4 nights in May 2025 Verified ### 10/10 Excellent #### Monica 23 Mar 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication I highly recommend this place. It is in an excellent location with many restaurants, shops, and supermarkets nearby. The communication was clear and the staff was extremely friendly. The apartment was well equipped, clean, and comfortable. ##### Monica Verified ### 8/10 Good #### Arturo 15 Sept 2023 Liked: Cleanliness, amenities, property conditions & facilities Great area, the apartment is nice. Kitchen is not equipped enough for being an apartment (ex. no microwave). ##### Arturo Stayed 5 nights in Sep 2023 Verified ### 2/10 Terrible #### Hossein 18 Sept 2024 Disliked: Cleanliness, amenities, property conditions & facilities, communication I have had the same towel and sheets for a week and they willingly change them if I pay them with a Brazilian credit card that I do not have this is disgusting. ##### Hossein Stayed 5 nights in Sep 2024 Verified ### 6/10 Okay #### Veysel 29 Jun 2024 Liked: Cleanliness, communication Ok ##### Veysel Stayed 4 nights in Apr 2024 Verified ### 2/10 Terrible #### Matteo 14 Mar 2025 Disliked: Room comfort, communication #### Horrible experience, cancelled my room last minute Horrible, horrible, horrible!!! I received a message at 7:30 pm of the same day of the check-in, communicating they were cancelling my reservation, without any reason. They left me really without a room and a bed to stay in São Paulo and couldn’t find a solution. No any other room available in São Paulo for less than 500 USD per night at that days, and heather EXPEDIA offered me a solution. ##### Matteo Stayed 2 nights in Mar 2025 Verified ### 4/10 Poor #### Marcelo 28 Dec 2022 Liked: Cleanliness, communication Only had 2 pillows not enough for 2, as any hotel it should have more pillows available. Didn't have an extra blanket, the kitchen very limited no stove only microwave and a very small bar fridge. AC old, very noisy and the bathroom although clean, due for renovation ##### Marcelo Verified ### 8/10 Good #### Carlos 1 Aug 2022 Liked: Cleanliness, property conditions & facilities Disliked: Communication Excellent option for the price. Location at the heart of the Itaim Bibi, the best place to be in São Paulo. Communication only via WhatsApp is very annoying. No option to speak over the phone with Charlie, who is the property manager. This is the only big negative. Safes at the rooms don't work ##### Carlos Stayed 2 nights in Jul 2022 Verified ### 4/10 Poor #### Cristina 9 Jul 2023 Liked: Cleanliness, property conditions & facilities Disliked: Amenities, communication Good accommodations but poor customer service. There is no one on-site who can make changes to the reservation or answer questions about the reservation. Check in is automated via an app, which can be convenient, until you need to talk to someone. Frustrating. ##### Cristina Stayed 3 nights in Jul 2023 Verified ### 6/10 Okay #### Terrence 25 Oct 2025 Check-in was problematic. Firstly, the property sign reads "Residencial Newciti", no mention whatsoever of "Charlie". Secondly, the facial selfie that will consume ten minutes of your time to properly take and send for the online check-in process (that whole thing was quite the ordeal) does not function to get you past the facial recognition lock on the front gate, nor the one on the front door. We were let in by tenants who just happened to be entering. Thirdly, once inside, we told the man at the front desk that we had a reservation with Newciti Itaim by Charlie. He gave us a blank look and explained that only a few units were available as the building was a condo. We repeated that we had a reservation (my wife is Brazilian and I speak Portuguese, so no language issues) with Newciti by Charlie and it finally sank in. We provided him with our passports and then had yet another photo taken which would work with the facial recognition locks. We were also provided with electronic key cards to actuate the door lock for the apartment, which they unceremoniously wiped clean the next morning before we had vacated the apartment. ##### Terrence Stayed 1 night in Oct 2025 Verified ### 8/10 Good #### Sara 28 Nov 2022 I didn't like that they didn't send me the check in instructions like I was expecting. It was complicated for me connecting with my phone when I arrived and check-in instructions weren't there. They promote a swimming pool which is not the case, it's just a small pool. TV wasn't working though I asked for assistance with it. ##### Sara Verified ### 8/10 Good #### Tun 24 Jul 2023 Liked: Cleanliness, room comfort, communication #### A Hidden Gem in Itiam This has been my home for over 22 years so I seen the changes and where it presently at. Location is excellent, glad to see some of old staff from teenagers to adults like Manuel, missed the old restaurant but super glad the deck is reopen for smokers. If you want to live like a Paulista stay here. Staff is patient for non speaking Portuguese guests such as myself. You get the vibes and feel of Itiam being three easy walkable blocks from the bars restaurants grocery stores etc. My flight got cancelled United Airlines put me up at a 5 star Pullman Hotel- very nice but too corporate and catering to tourist high rollers. It’s all business. If you prefer the tourist route go to Pullman Emiliano etc, it’s simple here at Citi-Flats like how the locals live. Shower pressure strong, refrigerator works, room temp controls good, toilet a little tricky sometimes flush twice. TV normal had to ask Manuel to show me how again. Walls a bit thin hear your neighbors talk or their cellphones ringing- construction repaving the driveway noise but that’s real city life. Cleaning staff always friendly and helpful especially when I get up super late. For 59 USD per night a hard deal price wise to beat. Miss the free breakfast when it was a Ramada but Mr Baker half a block up for eggs and açaí!! For me it’s my home away from home for 22 years. ##### Tun Stayed 10 nights in Jul 2023 Verified ### 10/10 Excellent #### Marcus 2 Feb 2026 Liked: Cleanliness, amenities, property conditions & facilities, communication Gostamos de todos os detalhes. Desde a recepção, acomodação, e todos os processos envolvidos. ##### Marcus Stayed 3 nights in Jan 2026 Verified ### 10/10 Excellent #### ANDERSON TARTARINI DOS 23 Dec 2025 Liked: Cleanliness, room comfort, communication Tudo excelente, atendimento, quarto, piscina, academia. Moradores do prédio super simpáticos, nós deram dicas de passeios e locais para comermos. ##### ANDERSON TARTARINI DOS Stayed 2 nights in Dec 2025 Verified ### 4/10 Poor #### Thiago 17 Dec 2025 Disliked: Cleanliness, room comfort, communication Ar não gela, quarto com mobília ruim, precisando de melhorias. ##### Thiago Stayed 2 nights in Dec 2025 Verified ### 10/10 Excellent #### Ana Maria 9 Dec 2025 Liked: Cleanliness, amenities Excelente, o quarto é muito bom, tudo que é necessário e mais o mimo da cafeteira com cápsulas de café. Com certeza, voltaremos! ##### Ana Maria Stayed 3 nights in Dec 2025 Verified ### 10/10 Excellent #### JOSE FERNANDO 2 Dec 2025 Liked: Cleanliness, room comfort, communication Excelente combinação custo/beneficio ##### JOSE FERNANDO Stayed 5 nights in Nov 2025 Verified ### 8/10 Good #### Aline 24 Nov 2025 Liked: Cleanliness, communication Disliked: Amenities O quarto estava limpo, o banheiro é antigo (digo pq o silicone do box tem manchas pretas, o forro de gesso tem umas fissuras no bwc), o espaço todo é funcional, lençóis bons. A localização é maravilhosa. Tem muitas opções de alimentação próximo e você se sente muito seguro no bairro. Nosso quarto era fundos, então achei silencioso. O ar condicionado foi um grande problema - não gelava e meu marido que é mais encalorado não dormia, e por conseguinte ninguém dormiu bem. Reclamei após a primeira noite mas não foi dado solução, então somamos duas noites muito mal dormidas. ##### Aline Stayed 2 nights in Nov 2025 Verified ### 6/10 Okay #### Angelica 25 Oct 2025 Liked: Cleanliness, room comfort, communication Ar condicionador nao funciona bem.a paleta não fixa em posição desejada, ar gelado no rosto a noite inteira. Sem um pano de prato ou papel toalha. Super bem localizado. Varias opcoes de refeições. Otimo ter o estacionamento. ##### Angelica Stayed 2 nights in Oct 2025 Verified ### 6/10 Okay #### Marcus 30 Sept 2025 Liked: Communication #### Quarto amplo, simples e bem localizado. Quarto amplo. Simples. A localização é boa para a região. Custo x benefício bom para quem não quiser/precisar usufruir as dependências do prédio. Opções boas de restaurantes perto. ##### Marcus Stayed 3 nights in Sep 2025 ---