Title: Mercure Sao Paulo Pinheiros Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Mercure Sao Paulo Pinheiros Travelers can relax by the indoor pool or enjoy dining under the stars at this urban retreat near one of São Paulo's most fashionable streets ## Photo gallery for Mercure Sao Paulo Pinheiros ![Exterior - Mercure Sao Paulo Pinheiros (São Paulo)](https://images.trvl-media.com/lodging/1000000/550000/544300/544267/e93298b3.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby - Mercure Sao Paulo Pinheiros (São Paulo)](https://images.trvl-media.com/lodging/1000000/550000/544300/544267/73507be8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Staircase - Mercure Sao Paulo Pinheiros (São Paulo)](https://images.trvl-media.com/lodging/1000000/550000/544300/544267/f990cb79.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Mercure Sao Paulo Pinheiros (São Paulo)](https://images.trvl-media.com/lodging/1000000/550000/544300/544267/872fd864.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Mercure Sao Paulo Pinheiros (São Paulo)](https://images.trvl-media.com/lodging/1000000/550000/544300/544267/1ad7d543.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Mercure Sao Paulo Pinheiros, near Oscar Freire Street, combines comfort and culture with its art gallery and garden. Guests can enjoy international dishes at La Terrina, drinks at the stylish bar, or book spa treatments. The hotel offers in-room WiFi and a 24-hour gym. ## Reviews 8.4 Very good ## Popular amenities - Pool - Spa - Free Wi-Fi - Air-conditioning - Gym £71 includes taxes & fees 8 Mar - 9 Mar ## Room options ### Check availability for these dates Tonight [Feb 24 - Feb 25](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-24&endDate=2026-02-25&selected=544267&PinnedHotelID=544267&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-24&endDate=2026-02-25&selected=544267&PinnedHotelID=544267&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Feb 25 - Feb 26](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-25&endDate=2026-02-26&selected=544267&PinnedHotelID=544267&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-25&endDate=2026-02-26&selected=544267&PinnedHotelID=544267&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Feb 27 - Mar 1](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=544267&PinnedHotelID=544267&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=544267&PinnedHotelID=544267&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Mar 6 - Mar 8](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=544267&PinnedHotelID=544267&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=544267&PinnedHotelID=544267&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 3+ beds 2 beds Showing 8 of 8 rooms ### View all photos for Superior Room, 1 Double Bed ![Superior Room, 1 Double Bed | 1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/550000/544300/544267/0ce77624.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 Double Bed 9.6 Exceptional 5 reviews ### Highlights Separate sitting area Air conditioning Free cots/infant beds Smart TV Blackout curtains Separate bedroom Hairdryer Bathrobes - 290 sq ft - 1 bedroom - Sleeps 3 - 1 Double Bed ### View all photos for Deluxe Apartment, 1 Double Bed ![Deluxe Apartment, 1 Double Bed | 1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/550000/544300/544267/a82ccfed.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Apartment, 1 Double Bed ### Highlights Separate sitting area Air conditioning Smart TV Blackout curtains Separate bedroom Hairdryer Bathrobes Eco-friendly toiletries - Sleeps 2 - 1 Double Bed ### View all photos for Executive Suite, 1 Queen Bed ![Executive Suite, 1 Queen Bed | 1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/550000/544300/544267/0348a72c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite, 1 Queen Bed 9.0 Wonderful 2 reviews ### Highlights Separate sitting area Air conditioning Smart TV Blackout curtains Separate bedroom Private bathroom Eco-friendly toiletries Hairdryer - Sleeps 3 - 1 Queen Bed ### View all photos for Superior Room, 3 Single Beds ![Superior Room, 3 Single Beds | 1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/550000/544300/544267/80126953.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 3 Single Beds 10.0 Exceptional 2 reviews ### Highlights Separate sitting area Air conditioning Smart TV Blackout curtains Separate bedroom Private bathroom Eco-friendly toiletries Hairdryer - Sleeps 3 - 3 Single Beds ### View all photos for Superior Room, 2 Single Beds ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/550000/544300/544267/047e6da3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 2 Single Beds ### Highlights Separate sitting area Air conditioning Smart TV Blackout curtains Separate bedroom Private bathroom Eco-friendly toiletries Hairdryer - Sleeps 2 - 2 Single Beds ### View all photos for Apartment, 1 Double Bed (Accessible) ![Apartment, 1 Double Bed (Accessible) | 1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/550000/544300/544267/w2984h2250x0y0-4393aa96.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment, 1 Double Bed (Accessible) ### Highlights Separate sitting area Air conditioning Smart TV Blackout curtains Separate bedroom Private bathroom Eco-friendly toiletries Hairdryer - Sleeps 2 - 1 Double Bed ### View all photos for Standard Room, 1 Double Bed ![Standard Room, 1 Double Bed | 1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/550000/544300/544267/d408ad38.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Double Bed 8.8 Excellent 26 reviews ### Highlights Separate sitting area Air conditioning Free cots/infant beds Kitchenette Smart TV Blackout curtains Separate bedroom Private bathroom - 290 sq ft - 1 bedroom - Sleeps 3 - 1 Double Bed ### View all photos for Standard Twin Room, 2 Single Beds ![Standard Twin Room, 2 Single Beds | 1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/550000/544300/544267/a86c1119.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin Room, 2 Single Beds 9.2 Wonderful 9 reviews ### Highlights Separate sitting area Air conditioning Kitchenette Smart TV Blackout curtains Separate bedroom Private bathroom Eco-friendly toiletries - 290 sq ft - 1 bedroom - Sleeps 2 - 2 Single Beds ## You may also like Ad ![Outdoor pool, pool loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/910000/905800/905737/c39cdd80_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Grand Mercure SP Itaim Bibi Itaim Bibi - Pool - Pet-friendly - Free Wi-Fi - Restaurant 9.0 Wonderful 971 reviews £136 includes taxes & fees 6 Mar - 7 Mar [](https://www.expedia.co.uk/Sao-Paulo-Hotels-Grand-Mercure-SP-Itaim-Bibi.h905737.Hotel-Information?chkin=2026-3-6&chkout=2026-3-7&rm1=a2®ionId=180023&destination=Sao Paulo (and vicinity)&destType=MARKET&latLong=-23.5459,-46.63667&searchId=59fc45ce-3055-42dd-9c8e-f62e0aca95a4&top_cur=GBP) Ad ![Outdoor pool, pool umbrellas, pool loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/111000000/110320000/110314700/110314627/cd2415f9_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### V3rso Jardins Jardins - 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Spa - Pet-friendly - Parking included - Free Wi-Fi 9.8 Exceptional 212 reviews £569 includes taxes & fees 23 Mar - 24 Mar [](https://www.expedia.co.uk/Sao-Paulo-Hotels-Hotel-Unique-Garden.h3210843.Hotel-Information?chkin=2026-3-23&chkout=2026-3-24&rm1=a2®ionId=180023&destination=Sao Paulo (and vicinity)&destType=MARKET&latLong=-23.5459,-46.63667&searchId=59fc45ce-3055-42dd-9c8e-f62e0aca95a4&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSao-Paulo-Hotels-Mercure-Sao-Paulo-Pinheiros.h544267.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSao-Paulo-Hotels-Mercure-Sao-Paulo-Pinheiros.h544267.Hotel-Information) ## About the area Located in Jardim Paulista, a neighbourhood in São Paulo, Mercure Sao Paulo Pinheiros is in a shopping district and near a metro station. Football Museum and Espaço Unimed are cultural highlights, and some of the area's notable landmarks include Oscar Freire Street and Benidito Calixto Square. Looking to enjoy an event or a match while in town? See what's going on at Allianz Parque. [Visit our São Paulo travel guide](https://www.expedia.co.uk/Sao-Paulo.dx3074) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-23.55727%2C-46.67571&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=gejawPMhnTgdI8YBO_ANnSXKYM4=) Rua Capote Valente 500, Pinheiros, São Paulo, SP, 05409-000 ### What's nearby - ![Cidade Paisagem Urbana Prédios São Paulo Jardins Oscar Freire Construção Comércio Brasil ](https://images.trvl-media.com/place/6160882/123717a7-a7c3-436e-a457-51e051137839.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Oscar Freire Street 8 min walk \- 0.5 miles - ![Paulista Avenue - Sao Paulo - Brazil; Shutterstock ID 490417312](https://images.trvl-media.com/place/6004949/060b3770-3237-4aaa-b4ce-b8bfec1111c9.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Paulista Avenue 19 min walk \- 1.0 mile - FMUSP Clinical Hospital 8 min walk \- 0.5 miles - Benidito Calixto Square 8 min walk \- 0.5 miles - Reboucas Convention Center 13 min walk \- 0.7 miles ### Getting around - Fradique Coutinho Station 3 min drive - Oscar Freire Station 8 min walk - São Paulo (CGH-Congonhas) 23 min drive ### Restaurants - Degas 1 min walk - Bar do Tutu 3 min walk - McDonald's 3 min walk - Padaria Pão de Ouro 1 min walk - Santo Bentô 3 min walk ## About this property ### Mercure Sao Paulo Pinheiros Hotel near Oscar Freire Street Located close to Benidito Calixto Square and FMUSP Clinical Hospital, Mercure Sao Paulo Pinheiros provides an art gallery on-site, a garden and a bar. Treat yourself to a body treatment, a facial or a massage at the on-site spa. The on-site international cuisine restaurant, La Terrina, offers breakfast, lunch, dinner and al fresco dining. Stay connected with free in-room WiFi, and guests can find other amenities, such as a 24-hour gym and a business centre. Other perks at this hotel include: - An indoor pool, along with sunloungers - Buffet breakfast (surcharge), valet parking (surcharge) and an electric car charging station - Luggage storage, a porter/bellboy and a TV in reception - A front desk safe, concierge services and free newspapers Room features All 201 rooms include comforts such as laptop-compatible safes and air conditioning, as well as thoughtful touches such as free WiFi and separate sitting areas. Other conveniences in all rooms include: - LED light bulbs and eco-friendly cleaning products - Bathrooms with rainfall showers and eco-friendly toiletries - 43-inch Smart TVs with cable channels - Wardrobes/cupboards, separate sitting areas and microwaves ### Awards and affiliations Eco-certified property This property participates in Green Key (Foundation for Environmental Education) – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. ## Similar properties ![Daily buffet breakfast (BRL 50 per person)](https://images.trvl-media.com/lodging/2000000/1050000/1047900/1047824/f07c650a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### ibis Styles SP Faria Lima Pinheiros - Pet-friendly - Free Wi-Fi - Restaurant - Air-conditioning 8.6 Excellent 744 reviews £61 includes taxes & fees 1 Mar - 2 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=1047824&PinnedHotelID=1047824&HadPinnedHotel=true®ionId=-1&adults=2) ![Daily buffet breakfast (BRL 35 per person)](https://images.trvl-media.com/lodging/1000000/930000/922200/922102/973b2c5c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Quality Hotel Faria Lima Pinheiros - 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Available in some public areas: Free WiFi ### Parking and transport - Electric car charging station on site - Covered parking on site (BRL 42 per day) - Valet parking on site (BRL 42 per day) - Limited on-site valet and self parking - Wheelchair-accessible parking available ### Food and drink - Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; BRL 61 per person - A bar/lounge - A restaurant - Couples/private dining ### Restaurants on site - La Terrina ### Things to do - 24-hour gym - Art gallery - Full-service spa - Indoor pool - Steam room - TV in common areas ### Family friendly - In-room microwave - Indoor pool - Separate bedroom ### Conveniences - 24-hour front desk - Free newspapers in lobby - Luggage storage - Safe at front desk - Water dispenser ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Housekeeping on request - Multilingual staff - Porter/bellhop - Proposal/romance packages - Wedding services ### Business services - 3 meeting rooms - Business centre - Computer station - Conference centre ### Outdoors - Garden - Pool loungers - Vegetable garden ### Full-service spa - Facials - Massage - Spa open select days ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible registration desk ### More - 1 building - 20 floors - At least 10% of profits reinvested in community and sustainability - At least 80% lighting from LEDs - At least 80% of food locally-sourced - At least 80% organic food - Banquet hall - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Built in 2000 - Comprehensive recycling policy - Designated smoking areas - Humane treatment of captive wild animals - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Reusable cups - Reusable tableware - Traditional architecture - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Shower - Towels provided ### Entertainment - 43-inch smart TV with cable channels ### Food and drink - Limited room service - Microwave - Minibar ### More - Air conditioning - Bulk dispensers for toiletries - Cleaning products are eco-friendly - Desk - Eco-friendly toiletries - Iron/ironing board on request - Laptop-compatible safe - LED lighting - Phone - Separate sitting area - Water-efficient showers ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: midnight Early check-in subject to availability Early check-in is available for a fee Contactless check-in and check-out are available Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Renovations and closures The property will be renovating from 11 February 2026 to 31 December 2026 (completion date subject to change). The following areas are affected: - Exterior - Hallway Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance. ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome 1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for BRL 149.0 per day. ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately BRL 61 per person - Covered self-parking fee: BRL 42 per day - Valet parking fee: BRL 42 per day - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) - Rollaway bed fee: BRL 149.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Cashless transactions are available Safety features at this property include a fire extinguisher, a smoke detector and a security system This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Parents or a legal guardian travelling with children under 18 years must present the child's birth certificate and an identity card with photo (for example, a passport) at check-in. For international travels to Brazil, if only one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In the event that the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information. Pool access available from 9:00 AM to 10:00 PM Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Mercure Pinheiros Mercure Pinheiros Hotel Mercure Pinheiros Hotel Sao Paulo Mercure Pinheiros Sao Paulo Mercure Sao Paulo Pinheiros Pinheiros Pinheiros Sao Paulo Sao Paulo Pinheiros Mercure Apartments Sao Paulo Excellence Hotel Sao Paulo Mercure Sao Paulo Pinheiros Hotel Brazil Mercure Sao Paulo Pinheiros Hotel Mercure Sao Paulo Pinheiros Hotel Mercure Sao Paulo Pinheiros São Paulo Mercure Sao Paulo Pinheiros Hotel São Paulo ## Frequently asked questions ### Does Mercure Sao Paulo Pinheiros have a pool? ### How much does it cost to stay at Mercure Sao Paulo Pinheiros? ### Is Mercure Sao Paulo Pinheiros pet-friendly? ### How much is parking at Mercure Sao Paulo Pinheiros? ### What time is check-in at Mercure Sao Paulo Pinheiros? ### What time is check-out at Mercure Sao Paulo Pinheiros? ### Where is Mercure Sao Paulo Pinheiros located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Mercure Sao Paulo Pinheiros Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.6 Cleanliness ### 9.0 Location ### 8.6 Staff & service ### 8.4 Property conditions & facilities 10 - Excellent 477 8 - Good 340 6 - Okay 123 4 - Poor 45 2 - Terrible 22 ## Reviews ### 10/10 Excellent #### Andrew 22 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Wonderful hotel. Everything works. Everything clean. Great staff. ##### Andrew Stayed 1 night in Dec 2025 ### 8/10 Good #### Fernando 1 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Nice hotel in a good location. Rooms and common areas are overall clean, and the shower has amazing water pressure. The gym is well-equipped, and the staff are friendly and responsive. On the downside, there can be long lines at the front desk, and the pool isn’t as updated as shown in the pictures—it could use some renovation. ##### Fernando Stayed 2 nights in Dec 2025 ### 8/10 Good #### Christopher 5 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Good location ##### Christopher Stayed 8 nights in Sep 2025 ### 10/10 Excellent #### Marcelo 16 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel is clean and well located in Pinheiros ##### Marcelo Stayed 2 nights in Dec 2024 ### 8/10 Good #### Nicholas 26 Sept 2025 Liked: Staff & service The property is quirky, the staff are excellent, the dining is good. There are some old-fashioned touches - washing lines in the bathroom - and in places there is a clear need for refurbishment, but it's a comfortable place to stay. And the swimming pool is excellent. I realise from other reviews that one must book a superior room in order to have bottled water and tea-making facilities in the room, but in my view this should be available in all rooms as standard. ##### Nicholas Stayed 5 nights in Sep 2025 ### 10/10 Excellent #### Clarissa 17 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A great place to stay - lots of restaurants and shops nearby. Easy access to hospitals and other amenities. Staff was very helpful. Wonderful restaurant in the premises. ##### Clarissa Stayed 4 nights in Nov 2024 ### 10/10 Excellent #### Evan 14 Dec 2024 Wonderful service We used the pool. Nice it was covered and not dependent on the weather. The restaurant was nice and the food good ##### Evan Stayed 3 nights in Dec 2024 ### 10/10 Excellent #### Dan 27 Nov 2023 Liked: Cleanliness, staff & service, property conditions & facilities Lovely hotel with excellent service by staff. Previously avoided the chain due to bad experience elsewhere. This might make me reconsider ##### Dan Stayed 3 nights in Nov 2023 ### 8/10 Good #### Øyvind 29 Mar 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A nice hotel A bit dated, but clean. Some staff spoke English, but not the majority, which is problematic in a tourism-industry. Not a native English speaker I expect other languages than the country’s is spoken at hotels. Else friendly staff. ##### Øyvind Stayed 1 night in Mar 2024 ### 6/10 Okay #### Charlotte 18 Oct 2024 Liked: Cleanliness Disliked: Property conditions & facilities, room comfort #### Worn out Worn out. Simply things missing - bathrobe, completely water, etc. breakfast was really good though ##### Charlotte Stayed 2 nights in Oct 2024 ### 8/10 Good #### Jeffrey 26 Mar 2024 Liked: Cleanliness, staff & service, amenities Nice room in a good location, but there was water dripping from the bathroom ceiling and it made noise all night long. Hallway ceilings were under construction, so there were large holes in the ceiling. Otherwise, it was fine and staff were helpful. ##### Jeffrey Stayed 3 nights in Mar 2024 ### 8/10 Good #### Daniele 8 Jan 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Colchão muito firme, só um travesseiro. Ar condicionado um pouco fraco. Limpeza foi excelente. Sauna, piscina grande e aquecida maravilhosa. O vaso sanitário não dava descarga com pressão, quase impossível fazer tudo descer bem. Mattress was very firm, only 1 pillow. Air conditioning was a little weak. Cleaning was excellent. Sauna was working fine and the pool is huge and heated. Toilet had weak pressure, impossible to flush if toilet paper is thrown. Outdated features and look, however the room still looked alright. ##### Daniele Stayed 3 nights in Jan 2024 ### 4/10 Poor #### Baba Gurjeet 28 Jan 2024 Liked: Staff & service Disliked: Amenities, property conditions & facilities The staff is very nice and the hotel lobby is pretty. The rooms are very small and congested (beds and bathroom). Beds are hard and the linen is poor quality. Limited power outlets in awkward places around the room. Amenities in the bathroom were not refilled properly even after service. The elevators are extremely slow and unintuitive and it takes forever to get to the room from the lobby and back. Still use stripe card keys that tend to get demagnetized easily. Lastly in my case EXTREMELY noisy! There was construction going on right above my room and they ran a drill on a Friday morning from 8am till late evening. No warning was provided for me to make alternate arrangements in time for my office calls. Then on Friday night through Sat afternoon, the neighboring building had some sort of low whining alarm blaring through and through. ##### Baba Gurjeet Stayed 3 nights in Jan 2024 ### 8/10 Good #### Fabricia 9 Nov 2025 Room was great, had a separate seating area, the shower was fantastic! Breakfast was charged separately, but very worth it! A good variety of yummy food. Unfortunately there was construction going on and I was awaken at midnight with some loud pounding noises; called the front desk and it stopped. The area is safe and walkable with several bars/restaurants around. ##### Fabricia Stayed 2 nights in Oct 2025 ### 8/10 Good #### Leonardo 30 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Fair and modest place to stay. ##### Leonardo Stayed 1 night in Dec 2025 ### 10/10 Excellent #### janaina 8 Nov 2025 Liked: Cleanliness, staff & service, amenities Excelente ##### janaina Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Verified traveller 13 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort excelente hotel ##### Verified traveller Stayed 2 nights in Apr 2025 ### 6/10 Okay #### Walter 11 Jan 2026 Liked: Cleanliness, property conditions & facilities Room was great spacious, loved it , except for the fact that there was only one hook in the closet, no refill of toilet paper, no do not disturb sign - asked multiple times for the above ##### Walter Stayed 4 nights in Dec 2025 ### 8/10 Good #### Patrick 23 Dec 2025 Liked: Staff & service, property conditions & facilities No bottle water provided. ##### Patrick Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Zackary 27 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great breakfast ##### Zackary Stayed 3 nights in Jan 2025 ### 10/10 Excellent #### Diana cibeli 26 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort excelente ##### Diana cibeli Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Roberta 18 Jun 2023 Liked: Cleanliness, staff & service, property conditions & facilities Great place, great service, rooms are clean. ##### Roberta Stayed 1 night in Jun 2023 ### 10/10 Excellent #### Rachel 21 Jun 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great and relaxing stay for 4 days. Loved the rooms, perfect pool water temperature, valet, and food service. Thank you! ##### Rachel Stayed 2 nights in Jun 2022 ### 4/10 Poor #### Wayner 29 Jun 2025 Disliked: Cleanliness, room comfort #### Not good The noise level from cars and bikes on the road is extremely high. There is trash on the halways, there is always something left behind, like towels, trash, etc. ##### Wayner Stayed 7 nights in Jun 2025 ### 4/10 Poor #### Marcel 31 Dec 2024 Disliked: Cleanliness, property conditions & facilities, room comfort #### Could be better Bathroom not so nice, hairdryer unsafe. First gave single room then a couple room but bathroom was defect. 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