Title: H4 Fortune Jardins Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=3074&destination=S%C3%A3o+Paulo%2C+S%C3%A3o+Paulo+State%2C+Brazil&selected=7997361&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Entire apartment # H4 Fortune Jardins ## Photo gallery for H4 Fortune Jardins ![Daily buffet breakfast (BRL 55 per person) - H4 Fortune Jardins (São Paulo)](https://images.trvl-media.com/lodging/8000000/8000000/7997400/7997361/c66b9dd4.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property grounds - H4 Fortune Jardins (São Paulo)](https://images.trvl-media.com/lodging/8000000/8000000/7997400/7997361/eacf3f82.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Standard Studio, 1 Double Bed | Premium bedding, minibar, in-room safe, desk - H4 Fortune Jardins (São Paulo)](https://images.trvl-media.com/lodging/8000000/8000000/7997400/7997361/w2990h2000x5y0-5eeb8a62.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Land view from property - H4 Fortune Jardins (São Paulo)](https://images.trvl-media.com/lodging/8000000/8000000/7997400/7997361/3eb073c6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Indoor pool, outdoor pool - H4 Fortune Jardins (São Paulo)](https://images.trvl-media.com/lodging/8000000/8000000/7997400/7997361/f5561a01.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Location - Prices - Amenities - Policies Located close to Paulista Avenue and Liberty Square, H4 Fortune Jardins provides laundry facilities, a bar and a 24-hour gym. For some rest and relaxation, visit the steam room. The on-site Brazilian cuisine buffet restaurant, Vascello, offers breakfast and lunch. Stay connected with free in-room WiFi. ## Reviews 8.4 Very good ## Popular amenities - Pool - Kitchen - Free Wi-Fi - Restaurant - Air-conditioning - Laundry room £52 includes taxes & fees 29 Mar - 30 Mar ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-28&selected=7997361&PinnedHotelID=7997361&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-28&selected=7997361&PinnedHotelID=7997361&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-28&endDate=2026-03-29&selected=7997361&PinnedHotelID=7997361&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-28&endDate=2026-03-29&selected=7997361&PinnedHotelID=7997361&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=7997361&PinnedHotelID=7997361&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=7997361&PinnedHotelID=7997361&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=7997361&PinnedHotelID=7997361&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=7997361&PinnedHotelID=7997361&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds Showing 4 of 4 rooms ### View all photos for Standard Studio, 1 Double Bed ![Standard Studio, 1 Double Bed | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/8000000/8000000/7997400/7997361/w2990h2000x5y0-5eeb8a62.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Studio, 1 Double Bed - 431 sq ft - 1 bedroom - Sleeps 3 - 1 Double Bed ### View all photos for Standard Studio, 2 Single Beds ![Standard Studio, 2 Single Beds | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/8000000/8000000/7997400/7997361/1769c65e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Studio, 2 Single Beds - 431 sq ft - 1 bedroom - Sleeps 2 - 2 Single Beds ### View all photos for Studio Superior Casal ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/8000000/8000000/7997400/7997361/de7f4a25.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Superior Casal - 431 sq ft - 1 bedroom - Sleeps 3 - 1 Double Bed ### View all photos for Studio Superior Solteiro ![Studio Superior Solteiro | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/8000000/8000000/7997400/7997361/4b3541c6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Superior Solteiro - 431 sq ft - 1 bedroom - Sleeps 2 - 2 Single Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSao-Paulo-Hotels-H4-Fortune-Jardins.h7997361.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSao-Paulo-Hotels-H4-Fortune-Jardins.h7997361.Hotel-Information) ## About the area Located in Jardim Paulista, a neighbourhood in São Paulo, H4 Fortune Jardins is near the airport and near a metro station. Municipal Theatre of São Paulo and Pinacoteca do Estado Museum are cultural highlights, and travellers looking to shop may want to visit Paulista Avenue and Rua 25 de Marco. Looking to enjoy an event or a match? See what's going on at Allianz Parque or Anhembi Convention Center. [Visit our São Paulo travel guide](https://www.expedia.co.uk/Sao-Paulo.dx3074) [View more Apartments in Sao Paulo](https://www.expedia.co.uk/Sao-Paulo-Apartments.d180023-aaApartments.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-23.55919%2C-46.66308&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=hk6D-2gR7soL66IfdfB3zFYO68g=) Rua Haddock Lobo, 804, São Paulo, SP, 01414-000 ### What's nearby - ![Paulista Avenue - Sao Paulo - Brazil; Shutterstock ID 490417312](https://images.trvl-media.com/place/6004949/060b3770-3237-4aaa-b4ce-b8bfec1111c9.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Paulista Avenue 3 min walk \- 0.2 miles - ![Cidade Paisagem Urbana Prédios São Paulo Jardins Oscar Freire Construção Comércio Brasil ](https://images.trvl-media.com/place/6160882/123717a7-a7c3-436e-a457-51e051137839.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Oscar Freire Street 9 min walk \- 0.5 miles - Renaissance Theater 2 min walk \- 0.1 miles - Rua Augusta 2 min walk \- 0.1 miles - Reboucas Convention Center 8 min walk \- 0.5 miles ### Getting around - Fradique Coutinho Station 5 min drive - Paulista Station 8 min walk - São Paulo (CGH-Congonhas) 22 min drive ### Restaurants - Living Lounge Bar & Sushi 1 min walk - Lanchopperia Augusta's 2 min walk - Urbe Café Bar 2 min walk - Jaú Pizza Bar 1 min walk - Cantina do Piero il Vero 1 min walk ## About this property ### H4 Fortune Jardins An indoor pool, an outdoor pool and a restaurant are available at this smoke-free apartment building. WiFi in public areas is free. Additionally, a 24-hour fitness centre, a bar/lounge and a steam room are on-site. Each apartment provides a dining area and a kitchenette, plus free WiFi and an LCD TV with cable channels. Added amenities include a balcony, a minibar and room service. H4 Fortune Jardins offers 60 accommodations with minibars and a safe. Rooms open to balconies. Beds feature premium bedding. Accommodation at this 3.5-star apartment has kitchenettes with separate dining areas and kitchenware and utensils. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. This São Paulo apartment provides complimentary wireless Internet access. 40-inch LCD televisions come with cable channels. Housekeeping is provided on a daily basis. An indoor pool and an outdoor pool are on site. Other recreational amenities include a steam room and a 24-hour fitness centre. ## Similar properties ![Exterior detail](https://images.trvl-media.com/lodging/1000000/530000/527000/526934/a56a7b87.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### H4 La Residence Paulista Jardim Paulista - Pool - Free Wi-Fi - Restaurant - Gym 9.0 Wonderful 1,040 reviews £60 includes taxes & fees 21 Apr - 22 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-21&endDate=2026-04-22&selected=526934&PinnedHotelID=526934&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/8000000/8000000/7997500/7997410/303b0c49.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Landmark Residence - Oficial Jardim Paulista - Pool - Kitchen - Pet-friendly - Free Wi-Fi 8.6 Excellent 532 reviews £46 includes taxes & fees 26 Apr - 27 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-26&endDate=2026-04-27&selected=7997410&PinnedHotelID=7997410&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast buffet](https://images.trvl-media.com/lodging/106000000/105790000/105789800/105789767/f151a250.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Apê Av Paulista Haddock Lobo Consolação - 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31 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-30&endDate=2026-03-31&selected=6819744&PinnedHotelID=6819744&HadPinnedHotel=true®ionId=-1&adults=2) ![View from property](https://images.trvl-media.com/lodging/97000000/96140000/96132600/96132570/3d4d040d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Next Haddock by Viva - Apartamentos próximos ao MASP e a metros da Estação Consolação e Avenida Paulista Jardim Paulista - Kitchen - Pet-friendly - Free Wi-Fi - Air-conditioning 8.8 Excellent 32 reviews £51 includes taxes & fees 29 Mar - 30 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-29&endDate=2026-03-30&selected=96132570&PinnedHotelID=96132570&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-10&endDate=2026-04-11&selected=7997361&PinnedHotelID=7997361&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=7997361,526934,7997410,105789767,525218) ## Property amenities ### Pool/Spa - Indoor pool - Outdoor pool - Steam room ### Internet - Available in the apartment: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Height restrictions apply for on-site parking - Valet parking on site (BRL 40 per day) - Limited on-site valet parking ### Restaurants on site - Vascello ### Kitchenette - Cookware, dishware, and utensils ### Dining - Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: BRL 55 for adults and BRL 55 for children - A bar/lounge - A restaurant - Limited room service - Minibar ### Bedrooms - Premium bedding ### Bathroom - Free toiletries - Hair dryer - Rainfall showerhead - Shower - Towels provided ### Living spaces - Living room - Separate dining area ### Entertainment - 40-inch LCD TV with cable channels - TV in common areas ### Outdoor areas - Balcony ### Laundry - Laundry facilities ### Work spaces - Desk - Meeting room ### Climate control - Air conditioning ### Pets - No pets allowed ### Suitability/Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - In-room accessibility - Lift - Wheelchair-accessible path of travel - Smoke-free property ### Services and conveniences - 24-hour front desk - Blackout drapes - Daily housekeeping - Free newspapers in lobby - Luggage storage - Multilingual staff - Safe - Safe at front desk - Tour and ticket assistance ### Location highlights - In a business district - Near a metro station - Near the airport ### Things to do - 24-hour gym - Indoor pool (guest access) nearby ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector (host has indicated there is a smoke detector on the property) ### General - 1 building - 19 floors - 60 units - Built in 1991 ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: noon Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately BRL 55 for adults and from BRL 55 for children - Valet parking fee: BRL 40 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Noise-free guestrooms cannot be guaranteed Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has indicated that there is a smoke detector on the property This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Parents or a legal guardian travelling with children under 18 years must present the child's birth certificate and an identity card with photo (for example, a passport) at check-in. For international travels to Brazil, if only one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In the event that the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information. Only registered guests are allowed in the guestrooms Parking height restrictions apply ### Property is also known as Fortune Residence Fortune Residence Aparthotel Fortune Residence Aparthotel Sao Paulo Fortune Residence Sao Paulo Fortune Residence & Executive Service Sao Paulo, Brazil Fortune Residence & Executive Service Sao Paulo Fortune Residence H4 Fortune Jardins Apartment H4 Fortune Jardins São Paulo H4 Fortune Jardins Apartment São Paulo ## Frequently asked questions ### Does H4 Fortune Jardins have a pool? ### How much does it cost to stay at H4 Fortune Jardins? ### Is H4 Fortune Jardins pet-friendly? ### How much is parking at H4 Fortune Jardins? ### What time is check-in at H4 Fortune Jardins? ### What time is check-out at H4 Fortune Jardins? ### Where is H4 Fortune Jardins located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## H4 Fortune Jardins Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.6 Cleanliness ### 9.2 Location ### 8.0 Staff & service ### 7.2 Property conditions & facilities 10 - Excellent 352 8 - Good 273 6 - Okay 90 4 - Poor 29 2 - Terrible 19 ## Reviews Verified ### 10/10 Excellent #### Oswaldo 29 Sept 2025 Liked: Cleanliness, room comfort, communication #### Great room, even better given the price/location Bathroom roof was a little moldy because it doesn't have proper ventilation but otherwise very clean. Great rooms, they are basically a small apartment with kitchen included ##### Oswaldo Stayed 9 nights in Sep 2025 Verified ### 10/10 Excellent #### Myungjong 2 Mar 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Very good location ##### Myungjong Stayed 3 nights in Feb 2025 Verified ### 8/10 Good #### Ricardo 28 Mar 2025 Liked: Cleanliness, property conditions & facilities, communication Very good people , great servicd ##### Ricardo Stayed 11 nights in Mar 2025 Verified ### 8/10 Good #### Scott 24 Sept 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Excellent location in a safe neighborhood, a few blocks away from Avenida Paulista & MASP. Lots of good restaurants & shopping nearby. Large rooms with kitchenettes, balconies, too! ##### Scott Stayed 6 nights in Sep 2024 Verified ### 8/10 Good #### Delaine 11 Dec 2024 Liked: Cleanliness, room comfort, communication #### It is not about the place but about the staff🙏 Very friendly hotel, nice staff Eleoniuda and Luana were so professional. I warmly recommended ![The garden](https://a.travel-assets.com/ugc/hotel-reviews/5CC0E6E319F875A4596253BF38FC3918C3F73BA21733931943743.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![The pool](https://a.travel-assets.com/ugc/hotel-reviews/E031036B9BDAC6A26B4BFCBA93BC8F555EA343961733931943518.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Delaine Stayed 15 nights in Nov 2024 Verified ### 10/10 Excellent #### Nino Ace 7 Sept 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Enjoyed my stay. Place is centrally located with heaps of restaurants and shops around. Internet is slow and can be improved. Otherwise, perfect for a short stay. ##### Nino Ace Stayed 4 nights in Sep 2024 Verified ### 8/10 Good #### Eduardo 23 Feb 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Excellent price-quality ratio in one of best locations in Sao Paulo. Large apartment area with kitchen and seprate bedroom included. Staff helpful and friendly ##### Eduardo Stayed 5 nights in Feb 2024 Verified ### 10/10 Excellent #### Andre 19 Aug 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Clean. Comfortable. Quiet. Excellent location (walking distance to Av. Paulista). Friendly staff. ##### Andre Stayed 8 nights in Jul 2024 Verified ### 10/10 Excellent #### Hiong 10 Nov 2024 Liked: Cleanliness, room comfort, communication Good location. Plenty of restaurants around. Easy acces to Avenida Paulista and subway. Room is a bit dated but adequate. Had an issue with shower, but was taken care of quickly. Staff was attentive, most don’t speak English. ##### Hiong Stayed 4 nights in Nov 2024 Verified ### 10/10 Excellent #### Amina 8 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Exceeded my expectations A.M.A.Z.I.N.G ##### Amina Stayed 2 nights in Nov 2025 Verified ### 10/10 Excellent #### Richard 9 Jan 2025 Liked: Cleanliness, room comfort, communication Great stay, friendly staff. ##### Richard Stayed 4 nights in Jan 2025 Verified ### 8/10 Good #### Scherwin 9 Feb 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Would stay here again ##### Scherwin Stayed 2 nights in Oct 2024 Verified ### 6/10 Okay #### Sarah 15 Nov 2025 Liked: Communication Room could do with being renovated and refreshed ##### Sarah Stayed 4 nights in Oct 2025 Verified ### 10/10 Excellent #### Lucia 27 Aug 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication Excellent hotel ##### Lucia Stayed 3 nights in Aug 2023 Verified ### 10/10 Excellent #### Bruno 29 Apr 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication The location is great. The staff are friendly and helpful. Italy a great choice in a very good neighborhood. ##### Bruno Stayed 3 nights in Apr 2023 Verified ### 8/10 Good #### Joseph Nilson 27 Sept 2022 Liked: Communication I like the location. It is near of everything . ##### Joseph Nilson Stayed 9 nights in Sep 2022 Verified ### 6/10 Okay #### Krishna Chaithanya 2 Oct 2023 Disliked: Amenities Basic Hotel not a great choice for business stays. Very economical and great neighborhood. ##### Krishna Chaithanya Stayed 3 nights in Sep 2023 Verified ### 10/10 Excellent #### Eduardo 29 Jan 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication best price - quality ratio ##### Eduardo Stayed 3 nights in Jan 2024 Verified ### 10/10 Excellent #### Luiz Guilherme 23 May 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication The hotel is located in a excelent place. The room is great, even being a little oldfashioned. Minor maintenance problems were found (shower glass door, did not close properly and lack of electric outlets close the bed), but not enough to surpass the benefits. ##### Luiz Guilherme Stayed 1 night in May 2023 Verified ### 6/10 Okay #### kw 12 Dec 2023 Liked: Cleanliness Average at best. ##### kw Stayed 3 nights in Dec 2023 Verified ### 6/10 Okay #### Erick 17 Apr 2023 Liked: Cleanliness, communication I like the property neigbordhud. I didn't like the sound isolation of the property, the sink was cloth. ##### Erick Stayed 1 night in Apr 2023 Verified ### 2/10 Terrible #### Valerio 14 Oct 2023 Disliked: Cleanliness, property conditions & facilities, communication They checked me in and gave me the room of a couple who was already staying there… and I walked in on them. It was terrible. Then I was offended because I don’t speak Portoguese. Then they told me that breakfast was included… and, of course, they didn’t give me any breakfast. ##### Valerio Stayed 2 nights in Oct 2023 Verified ### 4/10 Poor #### Gary 18 Mar 2023 Disliked: Room comfort, communication #### Dated Very dated, broken / damaged furniture. I asked for a high floor for medical reasons and I was put on the 1st floor. Strange room layout with the infront of the bedroom door. Just really low standard all round and very 1980s ##### Gary Stayed 2 nights in Mar 2023 Verified ### 2/10 Terrible #### Maysa 20 Jul 2022 Disliked: Cleanliness, communication I left my 500 USA Valentino Sneakers and on the room , and my I phone charger and called right after …they said only the I phone charger was found but not the sneakers. I was going to come back on the 29th of July before get back to USA , but now after this , I don’t feel comfortable anymore , even though I ve stayed few times before , Very disappointed :( ##### Maysa Stayed 2 nights in Jul 2022 Verified ### 2/10 Terrible #### Hansel 29 Oct 2024 Disliked: Cleanliness, amenities, property conditions & facilities, communication Not a happy stay! Will not recommend and come back. I booked for a week. The location is good but the building and rooms and furniture is old and run down. Safety box was not working. I was moved to another room but safety box still not working as well and couch has a big tear on leather that you don’t wanna sit on it and you can hear the noise from outside. I was told they will fix the safety box the next day and never fix it during my stay. During my stay I was hiding my passport and valuables locked on my Rimowa luggage. I ask if I can cancel my reservation on the remaining days since they can’t fixed the safety box. I’m free to leave but they will not refund me. Not helpful at the front desk. They don’t care for you at all. Only one person can speak english. We were using google translate for conversation. At night time no one at the front desk and they use camera to get you in. ##### Hansel Stayed 7 nights in Oct 2024 ---