"Great location, however they aren’t flexible at all with the check in and check out. Front desk crew kind unfriendly. They have a great bar and restaurant however the breakfast is very crowded not a good place if you are looking for peace."
"La habitación tenía muchas cosas rotas , la lámpara fundida , el baño que soltaba agua por debajo, la puerta desencajada, el mantenimiento es un desastre de ese hotel . Adicionalmente la caldera de agua de la habitación olía a podrido. Tuvimos que solicitar que la cambiaran ."
"Outstanding service by the staff, Yara at the reception allowed me to check in earlier since my flight arrived at 5:00 AM. Thank you so much for that; nice clean rooms and delicious affordable breakfast. Great location close to the Ave Paulista but you have to climb the hill and your heart will love it."
"Took more than 15 minutes to check in with no communication, the restaurant buffet was filthy, forks and knives in the clean section with food remains, plates not properly washed, when tried to find a table none of them were clean, restaurant hostess was rude, very unwelcoming experience"