Title: Norte Palace Hotel Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=178508&destination=Sao+Mateus%2C+Esp%C3%ADrito+Santo%2C+Brazil&selected=45180147&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Norte Palace Hotel Travelers find the perfect balance between relaxation and activity at this welcoming retreat with a refreshing pool and well-equipped fitness center ## Photo gallery for Norte Palace Hotel ![Suite | Minibar, free WiFi - Norte Palace Hotel (Sao Mateus)](https://images.trvl-media.com/lodging/46000000/45190000/45180200/45180147/9a41e29a.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Fitness facility - Norte Palace Hotel (Sao Mateus)](https://images.trvl-media.com/lodging/46000000/45190000/45180200/45180147/8efba0db.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Minibar, free WiFi - Norte Palace Hotel (Sao Mateus)](https://images.trvl-media.com/lodging/46000000/45190000/45180200/45180147/f4f3c548.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Norte Palace Hotel (Sao Mateus)](https://images.trvl-media.com/lodging/46000000/45190000/45180200/45180147/793cc549.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool - Norte Palace Hotel (Sao Mateus)](https://images.trvl-media.com/lodging/46000000/45190000/45180200/45180147/6fa662ff.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Norte Palace Hotel offers comfort and convenience with a hearty breakfast buffet and peaceful garden views. Guests can enjoy the sauna, outdoor pool, and get local tips from helpful staff. Practical amenities include in-room WiFi and laundry facilities. ## Reviews 8.4 Very good ## Popular amenities - Pool - Breakfast included - Parking included - Free Wi-Fi - Restaurant - Air-conditioning £36 includes taxes & fees 31 Mar - 1 Apr ## Room options ### Check availability for these dates Tonight [Mar 30 - Mar 31](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-30&endDate=2026-03-31&selected=45180147&PinnedHotelID=45180147&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-30&endDate=2026-03-31&selected=45180147&PinnedHotelID=45180147&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar 31 - Apr 1](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-31&endDate=2026-04-01&selected=45180147&PinnedHotelID=45180147&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-31&endDate=2026-04-01&selected=45180147&PinnedHotelID=45180147&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Apr 3 - Apr 5](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=45180147&PinnedHotelID=45180147&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=45180147&PinnedHotelID=45180147&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Apr 10 - Apr 12](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=45180147&PinnedHotelID=45180147&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=45180147&PinnedHotelID=45180147&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 3+ beds 2 beds Showing 5 of 5 rooms ### View all photos for Standard Double Room ![Minibar, free WiFi](https://images.trvl-media.com/lodging/46000000/45190000/45180200/45180147/f4f3c548.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room 9.2 Wonderful 5 reviews - 1 bedroom - Sleeps 2 - 1 Double Bed ### View all photos for Standard Triple Room ![Standard Triple Room | Minibar, free WiFi](https://images.trvl-media.com/lodging/46000000/45190000/45180200/45180147/d99b9c74.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Triple Room - 1 bedroom - Sleeps 3 - 3 Single Beds ### View all photos for Standard Single Room ![Standard Single Room | Minibar, free WiFi](https://images.trvl-media.com/lodging/46000000/45190000/45180200/45180147/8c2a75ea.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Single Room 10.0 Exceptional 1 review - 1 bedroom - Sleeps 2 - 1 Double Bed ### View all photos for Standard Twin Room ![Standard Twin Room | Minibar, free WiFi](https://images.trvl-media.com/lodging/46000000/45190000/45180200/45180147/6bde99af.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin Room - 1 bedroom - Sleeps 2 - 2 Single Beds ### View all photos for Suite ![Minibar, free WiFi](https://images.trvl-media.com/lodging/46000000/45190000/45180200/45180147/f4f3c548.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite - 1 bedroom - Sleeps 2 - 1 Double Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSao-Mateus-Hotels-Norte-Palace-Hotel.h45180147.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSao-Mateus-Hotels-Norte-Palace-Hotel.h45180147.Hotel-Information) ## About the area Sao Mateus is home to Norte Palace Hotel. Igreja Matriz de Nossa Senhora da Conceicao and Farol da Barra are local landmarks, and the area's natural beauty can be seen at Parque Estadual de Itaunas and Praia de Guriri. [Visit our Sao Mateus travel guide](https://www.expedia.co.uk/Sao-Mateus.dx178508) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-18.71624%2C-39.85530&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=kpzlW9nf778DC4rdKVjAkILjhMk=) Av. Jones dos Santos Neves, 209, Sao Mateus, ES, 29930-015 ### What's nearby - ![Aerial view of Salvador da Bahia cityscape, Bahia, Brazil.; Shutterstock ID 436687270](https://images.trvl-media.com/place/6295131/1db78be3-5ac3-4d13-99ab-7da6b6c11481.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Farol da Barra 31 min drive \- 21.6 miles - Praia de Guriri 17 min drive \- 9.4 miles - Praia do Oitizeiro 18 min drive \- 10.1 miles - Praia do Brejo Velho 21 min drive \- 11.6 miles - Praia Aldeia do Coco 21 min drive \- 12.1 miles ### Restaurants - Restaurante Norte Palace 3 min walk - Restaurante Paladar 2 min walk - Mineiro Lanches 3 min walk - Lanchonete Crals 6 min walk - Kellicia 3 min walk ## About this property ### Norte Palace Hotel Property highlights You can look forward to a free breakfast buffet, a garden and laundry facilities at Norte Palace Hotel. For some rest and relaxation, visit the sauna or the steam room. In addition to a gym and a business centre, guests can connect to free in-room WiFi. Additional perks include: - An outdoor pool and a children's pool - Free self-parking - A 24-hour front desk, a lift and a banquet hall - Smoke-free property, barbecues and luggage storage Room features All guest rooms at Norte Palace Hotel have comforts, such as air conditioning, as well as amenities, such as free WiFi and minibars. More amenities include: - Flat-screen TVs with satellite channels ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/16000000/15670000/15662200/15662147/c16de0f3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ibis Styles Sao Mateus Sao Mateus - Pet-friendly - Parking included - Free Wi-Fi - Restaurant 8.8 Excellent 191 reviews £38 includes taxes & fees 17 Apr - 18 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-17&endDate=2026-04-18&selected=15662147&PinnedHotelID=15662147&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/89000000/88830000/88821200/88821142/36dc186f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Go Inn São Mateus Sao Mateus - Breakfast included - Pet-friendly - Parking included - Free Wi-Fi 9.2 Wonderful 248 reviews £43 includes taxes & fees 31 Mar - 1 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-31&endDate=2026-04-01&selected=88821142&PinnedHotelID=88821142&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/107000000/106290000/106289600/106289510/e0ba18f8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel JB Sao Mateus - 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Breakfast included - Parking included - Free Wi-Fi - Restaurant 9.2 Wonderful 190 reviews £40 includes taxes & fees 13 Apr - 14 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-13&endDate=2026-04-14&selected=16639764&PinnedHotelID=16639764&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/88000000/87740000/87732100/87732030/90233962.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Pousada Estalagem Vila Tânia Conceicao da Barra - Pool - Breakfast included - Pet-friendly - Kids’ pool 9.0 Wonderful 27 reviews £33 includes taxes & fees 1 Apr - 2 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-01&endDate=2026-04-02&selected=87732030&PinnedHotelID=87732030&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/115000000/114380000/114377500/114377448/b6970f33.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Pousada Mangue Seco Conceição da Barra - Breakfast included - Pet-friendly - Parking included - Free Wi-Fi 10 Exceptional 7 reviews £51 includes taxes & fees 31 Mar - 1 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-31&endDate=2026-04-01&selected=114377448&PinnedHotelID=114377448&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-13&endDate=2026-04-14&selected=45180147&PinnedHotelID=45180147&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=45180147,15662147,88821142,106289510,42036296) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site - Limited on-site self parking ### Food and drink - Free buffet breakfast available daily 6:00 AM to 9:30 AM - A restaurant - Snack bar/deli ### Things to do - Children's pool - Gym - Outdoor pool - Sauna - Steam room ### Family friendly - Children's pool - Laundry facilities - Outdoor pool - Snack bar/deli ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage ### Guest services - Housekeeping (daily) - Tour and ticket assistance ### Business services - Business centre ### Outdoors - Barbecue grill - Garden - Picnic area ### Accessibility - Lift ### More - Banquet hall - Smoke-free property ## Room amenities ### Bathroom - Shower - Towels provided ### Entertainment - Flat-screen TV with satellite channels ### Food and drink - Minibar ### More - Air conditioning ## Policies ### Check-in Check-in start time: 1:00 PM; check-in end time: anytime Contactless check-in and check-out are available Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome ### Payment types at the property ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Cashless transactions are available Safety features at this property include a fire extinguisher If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Parents or a legal guardian travelling with children under 18 years must present the child's birth certificate and an identity card with photo (for example, a passport) at check-in. For international travels to Brazil, if only one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In the event that the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information. ### Property is also known as Norte Palace Hotel Hotel Norte Palace Hotel Sao Mateus Norte Palace Hotel Hotel Sao Mateus ## Frequently asked questions ### Does Norte Palace Hotel have a pool? ### How much does it cost to stay at Norte Palace Hotel? ### Is Norte Palace Hotel pet-friendly? ### How much is parking at Norte Palace Hotel? ### What time is check-in at Norte Palace Hotel? ### What time is check-out at Norte Palace Hotel? ### Where is Norte Palace Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Norte Palace Hotel Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.4 Cleanliness ### 7.6 Amenities ### 8.8 Staff & service ### 8.0 Property conditions & facilities 10 - Excellent 44 8 - Good 21 6 - Okay 17 4 - Poor 4 2 - Terrible 3 ## Reviews Verified ### 10/10 Excellent #### LARS 12 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good hotel in the city center. I have stayed here before and, it is always a pleasant stay. The hotel also have a nice breakfast as well as a great lunch restaurant. ##### LARS Stayed 7 nights in Jul 2024 Verified ### 10/10 Excellent #### Gabriel 2 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Top ##### Gabriel Stayed 1 night in Sep 2025 Verified ### 8/10 Good #### Alexandre 13 Dec 2025 Liked: Staff & service Disliked: Cleanliness Ok ##### Alexandre Stayed 1 night in Dec 2025 Verified ### 6/10 Okay #### Joshua 12 Mar 2024 Disliked: Staff & service The hotel was as you’d expect for the price, so that was ok. However, when I arrived at the hotel, my reservation (booked through Expedia.com) wasn’t even in the system. The staff didn’t seem to believe me, and didn’t know what Expedia.com was. Luckily there was a room available, which I was able to book. ##### Joshua Stayed 2 nights in Mar 2024 Verified ### 10/10 Excellent #### Gerson 11 Feb 2026 Liked: Cleanliness, amenities, property conditions & facilities Excelente custo benefício ##### Gerson Stayed 1 night in Feb 2026 Verified ### 10/10 Excellent #### Gabriel 19 Nov 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Opção certa na minha viagem ##### Gabriel Stayed 1 night in Nov 2025 Verified ### 6/10 Okay #### Naira 19 Nov 2025 Liked: Cleanliness, staff & service A equipe atendeu muito bem, mas o café da manhã e o ar condicionado do quarto deixaram muito a desejar. ##### Naira Stayed 3 nights in Nov 2025 Verified ### 10/10 Excellent #### Gabriel 9 Nov 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort . ##### Gabriel Stayed 3 nights in Nov 2025 Verified ### 4/10 Poor #### Djalma Bomfim 24 Oct 2025 Liked: Staff & service Disliked: Property conditions & facilities, room comfort Quarto velho, chuveiro ruim , cama ruim. Só a localização do hotel que é boa. Café da manhã melhor ir em uma padaria e fazer um lanche. ##### Djalma Bomfim Stayed 1 night in Oct 2025 Verified ### 10/10 Excellent #### Gabriel 15 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Top ##### Gabriel Stayed 1 night in Oct 2025 Verified ### 10/10 Excellent #### Gabriel 25 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Ambiente limpo e cheiroso ##### Gabriel Stayed 1 night in Sep 2025 Verified ### 10/10 Excellent #### Rodrigo 19 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities Gostei muito e foi de fácil localização, limpo e com ar-condicionado top ##### Rodrigo Stayed 1 night in Mar 2025 Verified ### 10/10 Excellent #### Verified traveller 11 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Minha estadia com a minha mãe foi conchegante e tranquila. ##### Verified traveller Stayed 4 nights in Mar 2025 Verified ### 6/10 Okay #### Jéssica 5 Mar 2025 Liked: Cleanliness, staff & service, room comfort Disliked: Property conditions & facilities #### Atendimento é o ponto alto Achei o café da manhã com poucas opções e bem medianas no paladar, as instalações da academia bem ruins, não tem ventilador nem ar condicionado, além dos equipamentos estarem sem manutenção e chão sujo. O atendimento é o ponto alto, se mostrou excelente, me ajudaram em tudo o que precisei, a piscina também é boa. Sauna não cheguei a experimentar. ##### Jéssica Stayed 3 nights in Mar 2025 Verified ### 6/10 Okay #### Jarbas 15 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### a foto engana bem na foto o café da manhã pareceu ter uma diversidade grande e não é bem assim ##### Jarbas Stayed 1 night in Jan 2025 Verified ### 10/10 Excellent #### André Luiz 9 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### otima localização Hotel bem localizado, no centro da cidade, poucos minutos da praia de Guriri. ##### André Luiz Stayed 5 nights in Dec 2024 Verified ### 8/10 Good #### Maria Luiza 4 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort A recepção foi extremamente simpática, compreensiva e atenciosa. Me ajudaram a levar as malas e corrigiram minha reserva. Meu quarto excelente! ##### Maria Luiza Stayed 1 night in Jan 2025 Verified ### 6/10 Okay #### Verified traveller 2 Jan 2025 Disliked: Cleanliness, room comfort #### Ideal para uma noite apenas. O quarto fazia frente com uma rodovia. Para dormir o barulho atrapalha. O box vazou e alagou todo banheiro. ##### Verified traveller Stayed 1 night in Dec 2024 Verified ### 8/10 Good #### Odair José 12 Sept 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Ótimo hotel, atendimento bom.As roupas de cama muito limpas. Única que não gostei,foi o barulho do ar condicionado da unidade externa. ##### Odair José Stayed 4 nights in Sep 2024 Verified ### 2/10 Terrible #### Patrícia 8 Sept 2024 Disliked: Cleanliness, staff & service, room comfort #### Péssimo Hotel sem estrutura alguma. Chegamos a noite e tivemos que subir com todaa bagagem de escada até a recepção visto que desligaram o elevador e não tinha quem ligasse. Café da manhã horrivel. O pão era dormido e murcho, café frio, ovo frio, molho de salsicha com aspecto ruim. Alegaram que o serviço era terceirizado... Mas o hotel não supervisiona a qualidade do serviço qie contrata??? É a primeira refeição do dia e o mínimo que se espera é cuidado. Péssima experiência! ##### Patrícia Stayed 1 night in Sep 2024 Verified ### 10/10 Excellent #### Kaio 19 Apr 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente localização e com ótimo atendimento, além disso o hotel tem um café da manhã que é muito bom. ##### Kaio Stayed 2 nights in Apr 2024 Verified ### 10/10 Excellent #### DEMIAN 6 Jan 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Melhor custo benefício Hotel muito bom. Atendimento ótimo. Café da manhã incluído. Colchão bom. Chuveiro quente e ar-condicionado gelando e silencioso. Café da manhã honesto. ##### DEMIAN Stayed 1 night in Jan 2024 Verified ### 6/10 Okay #### Addan 9 Feb 2023 Liked: Cleanliness, staff & service Razoável ##### Addan Stayed 1 night in Feb 2023 Verified ### 2/10 Terrible #### Raquel 15 Jan 2023 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Hotel com instalações muito antigas, dormimos com a luz acessa pois o quarto tinha muitos insetos. O pior de tudo foi o café da manhã, pão dormido, pratos quentes que estavam gelados e variedade nenhuma. Não recomendo ##### Raquel Stayed 1 night in Jan 2023 Verified ### 10/10 Excellent #### Evelyn 24 Oct 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Funcionários super educados e prestativos. Localidade ideal. O hotel, em geral, é muito bom. ##### Evelyn Stayed 2 nights in Oct 2022 ---