Title: Sheraton Santos Hotel Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Sheraton Santos Hotel Oceanfront escape near Santos Harbor combines attentive service with poolside dining and family-friendly amenities including a playground and arcade games for kids ## Photo gallery for Sheraton Santos Hotel ![Lobby - Sheraton Santos Hotel (Santos)](https://images.trvl-media.com/lodging/26000000/25090000/25084700/25084644/dfe1a41c.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Indoor pool, open 8:00 AM to 8:00 PM, free pool cabanas, pool loungers - Sheraton Santos Hotel (Santos)](https://images.trvl-media.com/lodging/26000000/25090000/25084700/25084644/71c541e9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Sheraton Santos Hotel (Santos)](https://images.trvl-media.com/lodging/26000000/25090000/25084700/25084644/b5c77032.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Sheraton Santos Hotel (Santos)](https://images.trvl-media.com/lodging/26000000/25090000/25084700/25084644/828901b4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property amenity - Sheraton Santos Hotel (Santos)](https://images.trvl-media.com/lodging/26000000/25090000/25084700/25084644/43825b1d.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Sheraton Santos Hotel offers a peaceful retreat with convenient amenities. Enjoy international dishes at O Lagar Restaurant, sip drinks at the poolside bar, or unwind with spa services. The garden area provides WiFi, making it easy to stay connected while relaxing outdoors. ## Reviews 9.6 Exceptional ## Popular amenities - Pool - Spa - Free Wi-Fi - Restaurant - Air-conditioning - Gym £145 includes taxes & fees 21 Dec - 22 Dec ## Room options ### Check availability for these dates Tonight [Dec 18 - Dec 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-18&endDate=2025-12-19&selected=25084644&PinnedHotelID=25084644&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-18&endDate=2025-12-19&selected=25084644&PinnedHotelID=25084644&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 19 - Dec 20](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-20&selected=25084644&PinnedHotelID=25084644&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-20&selected=25084644&PinnedHotelID=25084644&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 19 - Dec 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=25084644&PinnedHotelID=25084644&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=25084644&PinnedHotelID=25084644&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 26 - Dec 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=25084644&PinnedHotelID=25084644&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=25084644&PinnedHotelID=25084644&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 4 of 4 rooms ### View all photos for Classic Room, 1 King Bed ![Classic Room, 1 King Bed | Minibar, desk, blackout curtains, soundproofing](https://images.trvl-media.com/lodging/26000000/25090000/25084700/25084644/93c53d9d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room, 1 King Bed 9.4 Exceptional 53 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Free cots/infant beds LED TV Blackout curtains Hairdryer Private bathroom - 409 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Classic Room, 2 Queen Beds ![Classic Room, 2 Queen Beds | Minibar, desk, blackout curtains, soundproofing](https://images.trvl-media.com/lodging/26000000/25090000/25084700/25084644/79fea2ea.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room, 2 Queen Beds 9.6 Exceptional 56 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Free cots/infant beds LED TV Blackout curtains Hairdryer Private bathroom - 409 sq ft - Sleeps 3 - 2 Queen Beds ### View all photos for Executive Suite, 1 Bedroom ![Executive Suite, 1 Bedroom | Bathroom | Shower, free toiletries, hair dryer, bathrobes](https://images.trvl-media.com/lodging/26000000/25090000/25084700/25084644/e95dba36.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite, 1 Bedroom 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning Connecting rooms available Free cots/infant beds LED TV Blackout curtains Hairdryer Private bathroom - 850 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Suite, 1 Bedroom ![Suite, 1 Bedroom | Minibar, desk, blackout curtains, soundproofing](https://images.trvl-media.com/lodging/26000000/25090000/25084700/25084644/31514cbf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Bedroom ### Highlights Soundproofed Air conditioning Connecting rooms available Free cots/infant beds LED TV Separate bedroom Blackout curtains Hairdryer - 1 bedroom - Sleeps 2 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSantos-Hotels-Sheraton-Santos-Hotel.h25084644.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSantos-Hotels-Sheraton-Santos-Hotel.h25084644.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-23.97889%2C-46.30861&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=SXDSO6T43snYZiA8zpfdpDlRU1g=) Alameda Armênio Mendes, n°70, Aparecida, Santos, SP, 11035-260 #### What's nearby - Praiamar Shopping Mall \- 1 min walk \- 0.1 miles - Aparecida Beach \- 6 min walk \- 0.4 miles - Ponta da Praia Beach \- 8 min walk \- 0.5 miles - SESC Santos Conference Center \- 8 min walk \- 0.5 miles - Santos Harbor \- 2 min drive \- 1.1 miles #### Getting around - Pinheiro Machado Station - 6 min drive #### Restaurants - ‪Starbucks - ‬2 min walk - ‪Kopenhagen - ‬5 min walk - ‪Outback Steakhouse - ‬1 min walk - ‪Haru Temakeria e Sushi - ‬1 min walk - ‪Mafia Di Pasta - ‬1 min walk ## About this property ### Sheraton Santos Hotel Upscale family-friendly hotel near Santos Harbor At Sheraton Santos Hotel, you can look forward to a poolside bar, a garden and a playground. Treat yourself to a massage or other spa services. The on-site international cuisine restaurant, O Lagar Restaurant, offers breakfast, lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as an arcade/games room and dry cleaning/laundry services. You'll also enjoy the following perks during your stay: - An indoor pool, along with free cabanas and sunloungers - Buffet breakfast (surcharge), valet parking (surcharge) and an electric car charging station - Express check-in, a ballroom and 11 meeting rooms - A banquet hall, a porter/bellboy and luggage storage - Guest reviews give top marks for the helpful staff Room features All 212 rooms have comforts such as air conditioning and bathrobes, as well as perks such as free WiFi and sound-insulated walls. Other amenities include: - Recycling and LED light bulbs - Bathrooms with showers and bidets - Free infant beds, daily housekeeping and desks ## Similar properties ![Outdoor pool, pool loungers](https://images.trvl-media.com/lodging/1000000/700000/692500/692420/c67b9fe4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Parque Balneário Hotel Santos by Castelo Itaipava Gonzaga - Pool - Pet-friendly - Free Wi-Fi - Restaurant 9.0 Wonderful 1,008 reviews £86 includes taxes & fees 21 Dec - 22 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-21&endDate=2025-12-22&selected=692420&PinnedHotelID=692420&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/1000000/700000/692500/692421/89a6bd0d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Bourbon Convention Hotel Santos Gonzaga - Pool - Hot tub - Breakfast included - Kids’ pool 9.0 Wonderful 637 reviews £81 includes taxes & fees 18 Jan - 19 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=692421&PinnedHotelID=692421&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/14000000/13150000/13144500/13144492/7cd77d1e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Novotel Santos Gonzaga Gonzaga - Pool - Pet-friendly - Free Wi-Fi - Restaurant 8.6 Excellent 1,000 reviews £63 includes taxes & fees 21 Dec - 22 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-21&endDate=2025-12-22&selected=13144492&PinnedHotelID=13144492&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool](https://images.trvl-media.com/lodging/13000000/12500000/12496700/12496667/6e0883a5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Comfort Hotel Santos Ponta da Praia - Pool - Breakfast included - Pet-friendly - Free Wi-Fi 8.8 Excellent 689 reviews £72 includes taxes & fees 23 Dec - 24 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-23&endDate=2025-12-24&selected=12496667&PinnedHotelID=12496667&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/1000000/120000/112200/112126/7b01c3ed.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Cosmopolitan Praia Flat Gonzaga - Pool - Kitchen - Free Wi-Fi - Restaurant 9.0 Wonderful 364 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-01&endDate=2026-01-02&selected=112126&PinnedHotelID=112126&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/6000000/5030000/5028200/5028171/1c707d71.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ibis Santos Gonzaga Praia Boqueirão - Pet-friendly - Free Wi-Fi - Air-conditioning - Breakfast available 8.2 Very good 872 reviews £53 includes taxes & fees 11 Jan - 12 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-11&endDate=2026-01-12&selected=5028171&PinnedHotelID=5028171&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/104000000/103920000/103913200/103913173/w2158h2700x2y0-f1968493.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ilha Porchat Hotel Porchat Island - Pool - Breakfast included - Parking included - Free Wi-Fi 9.0 Wonderful 124 reviews £45 includes taxes & fees 19 Dec - 20 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-20&selected=103913173&PinnedHotelID=103913173&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Apartment, 1 King Bed with Sofa bed, Pets allowed, Beach View | Pool | Outdoor pool, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/116000000/115800000/115794800/115794781/664c5638.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Flat com piscina vista-mar em Santos Boqueirão - Pool - Kitchen - Pet-friendly - Free Wi-Fi 10 Exceptional 5 reviews £94 includes taxes & fees 12 Jan - 13 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-12&endDate=2026-01-13&selected=115794781&PinnedHotelID=115794781&HadPinnedHotel=true®ionId=-1&adults=2) ![Superior Apartment, 1 Double Bed, City View | 1 bedroom, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/106000000/105590000/105584600/105584585/958723d8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Roomo Transamerica Santos Gonzaga José Menino - Pool - Free Wi-Fi - Air-conditioning - Gym 9.2 Wonderful 318 reviews £52 includes taxes & fees 18 Jan - 19 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=105584585&PinnedHotelID=105584585&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Apartment | Living area](https://images.trvl-media.com/lodging/109000000/108850000/108848900/108848861/235675b5_edited_1428.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Atlântico Flat Gonzaga Santos - Pool - Breakfast included - Parking included - Free Wi-Fi 7.8 Good 7 reviews £81 includes taxes & fees 19 Dec - 20 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-20&selected=108848861&PinnedHotelID=108848861&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Electric car charging station on site - Covered valet parking on site (BRL 50 per day) - Wheelchair-accessible parking available ### Food and drink - Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; BRL 65 per person - A bar/lounge - A poolside bar - A restaurant ### Restaurants on site - Lobby Bar - O Lagar Restaurant ### Things to do - Arcade/game room - Free children's club - Gym - Indoor pool - Playground ### Family friendly - Arcade/game room - Children's games - Children's toys - Free children's club - Free supervised activities for children - In-room cot - Indoor pool - Playground - Rollaway/extra bed (surcharge) - Soundproofed rooms ### Conveniences - 24-hour front desk - Luggage storage ### Guest services - Change of bedsheets (on request) - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Proposal/romance packages ### Business services - 11 meeting rooms - 11,560 square feet of conference space - Business centre - Computer station ### Outdoors - Free pool cabanas - Garden - Pool loungers ### Spa - Massage - Spa services ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Assistive listening devices in meeting rooms - Grab bar near toilet - Height-adjustable showerhead - Lever door handles - Lift - Low-height electrical sockets in bathroom - Visual fire alarm - Wheelchair accessible (may have limitations) - Wheelchair-accessible business centre - Wheelchair-accessible concierge desk - Wheelchair-accessible gym - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible pool - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - At least 80% lighting from LEDs - Ballroom - Banquet hall - Comprehensive food waste policy - Comprehensive recycling policy - Double-glazed windows - Smoke-free property - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Free cot - Rollaway/extra bed (surcharge) ### Bathroom - Bidet - Dressing gowns - Free toiletries - Hair dryer - Private bathroom - Shower - Towels provided ### Entertainment - 55-inch LED TV ### Food and drink - Limited room service - Minibar ### More - Access via exterior corridors - Air conditioning - Connecting rooms available - Desk - Energy-saving switches in guestrooms - Iron/ironing board - LED lighting - Mobile key entry - Phone - Recycling - Soundproofed rooms - Water-efficient showers ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 6:00 AM Late check-in subject to availability Express check-in available Minimum check-in age - 18 ### Check-out Check-out before noon Late check-out subject to availability ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for BRL 165.0 per day. Free cots are available on request at the property ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: BRL 5.00 per accommodation, per night We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: from approximately BRL 65 per person - Valet parking fee: BRL 50 per day - Rollaway bed fee: BRL 165.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Cashless transactions are available This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Parents or a legal guardian travelling with children under 18 years must present the child's birth certificate and an identity card with photo (for example, a passport) at check-in. For international travels to Brazil, if only one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In the event that the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information. Pool access available from 8:00 AM to 8:00 PM Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation No pets and no service animals are allowed at this property This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Sheraton Santos Sheraton Santos Hotel Brazil Sheraton Santos Hotel Hotel Sheraton Santos Hotel Santos Sheraton Santos Hotel Hotel Santos ## Frequently asked questions ### Does Sheraton Santos Hotel have a pool? ### How much does it cost to stay at Sheraton Santos Hotel? ### Is Sheraton Santos Hotel pet-friendly? ### How much is parking at Sheraton Santos Hotel? ### What time is check-in at Sheraton Santos Hotel? ### What time is check-out at Sheraton Santos Hotel? ### Where is Sheraton Santos Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Sheraton Santos Hotel Reviews 9.6 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.6 Cleanliness ### 9.0 Location ### 9.4 Staff & service ### 9.4 Eco-friendliness ### 9.4 Property conditions & facilities 10 - Excellent 787 8 - Good 164 6 - Okay 29 4 - Poor 9 2 - Terrible 11 ## Reviews ### 10/10 Excellent #### Joshua 13 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Very clean and a convenient Hotel near the cruise port. Room service was great. The restaurant with the hotel was top notch and there is a mall right across the street. Wonderful stay and wonderful staff. ##### Joshua Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### Svetlana 2 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The location and staff are the main reason why we will come back. I can’t say for bough about the staff - so knowledgeable and helpful. All of them - front desk, restaurant/bar, maintenance, etc. absolutely all of them. ##### Svetlana Stayed 4 nights in Nov 2025 ### 10/10 Excellent #### Sandeep 8 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### I RECOMMEND THIS ONE Nice lovely hotel. Good location and close to port if going on cruise from Santos ##### Sandeep Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Ellen 28 May 2025 Liked: Amenities, property conditions & facilities Lovely spacious room, comfortable cosy bed, beautifully designed large bathroom, loved the walk in shower; great gym with all the equipment I needed, super clean, great service, yummy breakfast ##### Ellen Stayed 2 nights in May 2025 ### 10/10 Excellent #### jorge 6 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very good hotel location very nice ##### jorge Stayed 1 night in Aug 2024 ### 10/10 Excellent #### Giane 22 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Awesome Amazing Staying, Organized, Clean, Breakfast Awesome, restaurant high end from food to service, Love it and surely I’ll come back and recommend to friends and family ##### Giane Stayed 2 nights in Nov 2024 ### 10/10 Excellent #### Dan 22 Mar 2024 Liked: Amenities Excellent staff spoke English well they were very helpful both and check in and on departure to obtain a taxi to the cruise terminal for us to leave ##### Dan Stayed 1 night in Mar 2024 ### 8/10 Good #### Erik 22 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean and safe ##### Erik Stayed 2 nights in Jun 2024 ### 10/10 Excellent #### victor 10 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff was friendly. The room was big and the city view was amazing. They served great food. The heated swimming pool was appreciated. All in all we had a great experience and we highly recommend this hotel ##### victor Stayed 3 nights in May 2024 ### 8/10 Good #### Debra 18 Feb 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful hotel and shopping mall was convenient but beach wasn’t too nice ##### Debra Stayed 2 nights in Feb 2024 ### 10/10 Excellent #### eugene 18 Feb 2024 Liked: Cleanliness, staff & service, property conditions & facilities The staff was very friendly and spoke English. Raul at the front desk especially. Also, the restaurant in the Hotel is excellent. The Cod was delicious. I would not hesitate to return to the Sheraton and the restaurant. ##### eugene Stayed 1 night in Feb 2024 ### 10/10 Excellent #### Stephen 23 Oct 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities My second time staying there and have always had a good experience. The only negative I can think of is the steep price for parking there. Breakfast is probably the best I’ve ever seen at a hotel ##### Stephen Stayed 2 nights in Oct 2023 ### 10/10 Excellent #### Gary 28 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### First time @ the sheraton santos Without a shadow of doubt the best hotel ive stayed in @ Santos Good size room , great wifi , good breakfast Virtually next door to the best shopping mall in Santos & Carrefour supermarkets All the staff spoke English which is a bonus for brasil 10 minute walk to the nearest beach Very quiet of an evening Overall a perfect stay ##### Gary Stayed 2 nights in Jul 2024 ### 8/10 Good #### Julio 30 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location. Definitely a good pick for before or after a cruise. The only reason I did not give it 5⭐️ is that they have no concierge so not much in terms of getting advice on what is going on in the area. Not everything that is happening is easy to find online. A concierge service would have been super helpful. ##### Julio Stayed 3 nights in Dec 2024 ### 10/10 Excellent #### Eric 19 Nov 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great top notch full service hotel with a great indoor heated pool, perfect for families. My only complaint is that I paid full price for a deluxe room with a king bed. However, the loaded refrigerator was broken. Therefore, all we had were warm beverages. I would expect that I hotel at this level would verify that everything is working BEFORE renting the room. We reported the problem and no type of refund was offered and no one was available to fix the problem until at least the following day. However, we were already gone by then. ##### Eric Stayed 1 night in Nov 2023 ### 10/10 Excellent #### Juliano 17 Nov 2025 Liked: Cleanliness, property conditions & facilities The best hotel in the planet ##### Juliano Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### francisco 6 Oct 2024 Liked: Cleanliness, amenities, property conditions & facilities Excellent hotel ##### francisco Stayed 1 night in Oct 2024 ### 10/10 Excellent #### Renata 31 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Excelente! ##### Renata Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### anselmo 17 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Hotel Maravilhoso ##### anselmo Stayed 3 nights in Nov 2024 ### 10/10 Excellent #### Fidaa 6 Mar 2025 Liked: Cleanliness, amenities, property conditions & facilities It was perfect ##### Fidaa Stayed 4 nights in Feb 2025 ### 10/10 Excellent #### Renata 14 Aug 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Hotel maravilhoso ##### Renata Stayed 1 night in Aug 2023 ### 10/10 Excellent #### Reginaldo 19 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Gold Excelente ##### Reginaldo Stayed 1 night in Oct 2024 ### 10/10 Excellent #### Mauricio 10 Apr 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Safe ##### Mauricio Stayed 1 night in Jan 2024 ### 2/10 Terrible #### Siu pang 11 Feb 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort The hotel receptionist had a very bad attitude, was full of lies, and the bed sheets in the room were extremely dirty. ![](https://a.travel-assets.com/ugc/hotel-reviews/F1EE1E4B6BC6ABDA96994539CF88E395D59277701739290222583.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/A8038773AEB4B9026BD6F1BE59E0523D9F24D0311739290222346.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/908B55B6F7D9906C9FDC73E1EE7C6E9574CC1DB61739290223431.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/CDBCF1A5E07CF0DDE1B8A5D36FF1A0CE0CD7B0201739290222337.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Siu pang Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Marcelo 5 Feb 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### ótimo superou as expectativas ##### Marcelo Stayed 1 night in Feb 2024 ## 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