For the price and the otherwise good reviews of this hotel, I was expecting something truly amazing and sadly was disappointed. Coming from a wonderful hotel in Mykonos with amazing service, I am not sure if we were spoiled there but it was quite a difference showing up to the hotel in Santorini. The staff was not friendly or helpful, and it kind of felt like (as two younger guests) we were not wanted. The vanilla room was WAY smaller than expected, barely enough room to fit our suitcases (which were large). The hairdryer was broken and I called for a new one but no one brought it. The motion sensor light boxes flashed on and off throughout the night. There were ants coming in through the door. It was very difficult to get anywhere, which may not be the hotels fault but it costs 45 euros to get anywhere on the island and the hotel is a 40 minute walk to Fira and I think about an hour and a half walk to Oia (we did not make that journey).
Pros about the hotel are that the views are ABSOLUTELY gorgeous. I felt like I was looking at a painting every time I stepped outside of the door. The breakfast was also amazing and you could order anything you wanted made for you instead of the normal buffet style (however, the staff was not very friendly). There was also a nice welcome gift and we enjoyed the robes.
