Title: Gianna Suites Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Gianna Suites Guesthouse with an outdoor pool, near Santorini Caldera ![Outdoor pool, pool loungers](https://images.trvl-media.com/lodging/5000000/4550000/4542400/4542349/73cbde27.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Interior](https://images.trvl-media.com/lodging/5000000/4550000/4542400/4542349/06119363.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Suite with Outdoor Hot Tub and Sea View | Balcony](https://images.trvl-media.com/lodging/5000000/4550000/4542400/4542349/c8793275.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Suite with Outdoor Hot Tub and Sea View | Premium bedding, in-room safe, free cots/infant beds, free WiFi](https://images.trvl-media.com/lodging/5000000/4550000/4542400/4542349/71fcffed.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/5000000/4550000/4542400/4542349/70f26a79.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located in the heart of the city, Gianna Suites offers a serene escape from urban bustle. Guests can relax by the outdoor pool on sun loungers or enjoy a drink at the bar. Amenities include dry cleaning services, bike rentals, and express check-in. 6.0 ## Popular amenities - Bar - Pool - Housekeeping - Laundry - Air conditioning - Free WiFi ## Room options ### Check availability for these dates Tonight [Nov 1 - Nov 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=4542349&PinnedHotelID=4542349&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=4542349&PinnedHotelID=4542349&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 2 - Nov 3](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=4542349&PinnedHotelID=4542349&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=4542349&PinnedHotelID=4542349&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 7 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=4542349&PinnedHotelID=4542349&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=4542349&PinnedHotelID=4542349&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 14 - Nov 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=4542349&PinnedHotelID=4542349&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=4542349&PinnedHotelID=4542349&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 10 of 10 rooms ![View from room](https://images.trvl-media.com/lodging/5000000/4550000/4542400/4542349/a1ec971b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room ### Highlights Balcony Separate sitting area Individually decorated Air conditioning Free cots/infant beds Fridge LCD TV Premium bedding - 194 sq ft - Sleeps 3 - 1 Double Bed ![Superior Room with Sea View - Split Level | Premium bedding, in-room safe, free cots/infant beds, free WiFi](https://images.trvl-media.com/lodging/5000000/4550000/4542400/4542349/88a9f224.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room with Sea View - Split Level ### Highlights Balcony Separate sitting area Individually decorated Air conditioning Free cots/infant beds Fridge LCD TV Premium bedding - 377 sq ft - Sea view - Sleeps 4 - 2 Double Beds ![Deluxe Suite with Outdoor Hot Tub and Sea View | Premium bedding, in-room safe, free cots/infant beds, free WiFi](https://images.trvl-media.com/lodging/5000000/4550000/4542400/4542349/f835d52a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite with Outdoor Hot Tub and Sea View ### Highlights Balcony Separate sitting area Individually decorated Private hot tub Air conditioning Free cots/infant beds Fridge LCD TV - 269 sq ft - Sea view - Sleeps 3 - 1 Double Bed ![View from room](https://images.trvl-media.com/lodging/5000000/4550000/4542400/4542349/a1ec971b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite ### Highlights Balcony or patio Separate sitting area Air conditioning Free cots/infant beds Fridge LCD TV Premium bedding Private bathroom - 194 sq ft - Sleeps 3 - 1 Double Bed ![Economy Room | Premium bedding, in-room safe, free cots/infant beds, free WiFi](https://images.trvl-media.com/lodging/5000000/4550000/4542400/4542349/1c57fbe1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Economy Room ### Highlights Separate sitting area Air conditioning Free cots/infant beds Fridge LCD TV Premium bedding Private bathroom Satellite channels - 151 sq ft - Sleeps 3 - 1 Double Bed ### Double Room - Sleeps 2 ![Premium bedding, in-room safe, free cots/infant beds, free WiFi](https://images.trvl-media.com/lodging/5000000/4550000/4542400/4542349/w659h439x1y1-a9427c9d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Economy Room - Sleeps 2 ### Junior Suite - Sleeps 2 ### Superior Double Room - Sleeps 4 ### Deluxe Suite With Outdoor Hot Tub - Sleeps 2 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSantorini-Hotels-Gianna-Suites.h4542349.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSantorini-Hotels-Gianna-Suites.h4542349.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C36.42320%2C25.43489&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=HW1CJo690eQtVZwnBIFvfA5LHnQ=) Thira Town, Santorini, Santorini Island, 84700 #### What's nearby - Plateia Theotokopoulou - 7 min walk - 0.4 miles - Museum of Prehistoric Thira - 10 min walk - 0.6 miles - Agios Nikolaos - 14 min walk - 0.8 miles - Skaros Rock - 6 min drive - 1.2 miles - Athinios Port - 9 min drive - 4.3 miles #### Getting around - Thira (JTR-Santorini National) - 8 min drive #### Restaurants - ‪Zafora - ‬10 min walk - ‪Σβορώνος (Svoronos) - ‬8 min walk - ‪Kastro - ‬10 min walk - ‪McDonald's - ‬9 min walk - ‪Boozery - ‬9 min walk ## About this property ### Gianna Suites Guest house near Santorini Caldera You can look forward to a terrace, a garden and a playground at Gianna Suites. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi. You'll also enjoy the following perks during your stay: - An outdoor pool, along with sunloungers - Bike hire, a round-trip airport shuttle (surcharge) and express check-out - Express check-in, tour/ticket information and a front desk safe - Smoke-free property, wedding services and luggage storage Room features All guest rooms at Gianna Suites have thoughtful touches, such as premium bedding and air conditioning, as well as amenities, such as free WiFi and separate sitting areas. Extra conveniences in all rooms include: - Bathrooms with baths or showers - 32-inch LCD TVs with satellite channels - Separate sitting areas, fridges and free infant beds ## Similar properties ![Exterior detail](https://images.trvl-media.com/lodging/19000000/18240000/18235900/18235874/2a8581de.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### On the Cliff Santorini - Breakfast included - Parking included - Free WiFi - Restaurant 8.4 Very good 300 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-15&endDate=2025-11-16&selected=18235874&PinnedHotelID=18235874&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/104000000/103870000/103861800/103861738/355a4581.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Nevma Suites Santorini - Breakfast included - Parking included - Free WiFi - Air conditioning 9.4 Exceptional 144 reviews £86 includes taxes & fees 8 Nov - 9 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-08&endDate=2025-11-09&selected=103861738&PinnedHotelID=103861738&HadPinnedHotel=true®ionId=-1&adults=2) ![Seasonal outdoor pool, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/18000000/17410000/17408900/17408809/b620e861.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Astir Thira Santorini - 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Pool - Parking included - Free WiFi - Air conditioning 8.6 Excellent 56 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-15&endDate=2025-11-16&selected=2835813&PinnedHotelID=2835813&HadPinnedHotel=true®ionId=-1&adults=2) ![Seasonal outdoor pool, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/1000000/920000/917700/917683/0f4c1393.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Xenones Filotera Santorini - Pool - Hot tub - Breakfast included - Parking included 9.4 Exceptional 319 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-15&endDate=2025-11-16&selected=917683&PinnedHotelID=917683&HadPinnedHotel=true®ionId=-1&adults=2) ![Honeymoon Suite (Perseus) | Rooftop pool | Outdoor pool, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/12000000/11750000/11749000/11748905/db48ff12.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Belle Etoile Villas Santorini - Pool - Breakfast included - Spa - Parking included 9.0 Wonderful 112 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-15&endDate=2025-11-16&selected=11748905&PinnedHotelID=11748905&HadPinnedHotel=true®ionId=-1&adults=2) ![Private spa tub](https://images.trvl-media.com/lodging/39000000/38260000/38257900/38257893/e7cd1329.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Symphony Suites Santorini - Spa - Parking included - Free WiFi - Air conditioning 10 Exceptional 228 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-15&endDate=2025-11-16&selected=38257893&PinnedHotelID=38257893&HadPinnedHotel=true®ionId=-1&adults=2) ![Suite with Heated Plunge Pool & Sea View - High Privacy | Terrace/patio](https://images.trvl-media.com/lodging/92000000/91920000/91918400/91918336/e6093305.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Neo Suites Santorini - Spa - Free WiFi - Air conditioning - Gym 9.6 Exceptional 55 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-15&endDate=2025-11-16&selected=91918336&PinnedHotelID=91918336&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - No on-site parking available - Free offsite parking - Street parking available - 24-hour return airport shuttle on request for a surcharge - Onsite parking includes off-street options ### Food and drink - A bar/lounge ### Things to do - Bicycle rentals - Outdoor pool - Playground ### Family friendly - In-room cot - In-room refrigerator - Laundry facilities - Outdoor pool - Playground ### Conveniences - Laundry facilities - Limited-hour front desk - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance - Wedding services ### Outdoors - Garden - Pool loungers - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Upper floors accessible by stairs only ### More - 2 buildings - 2 floors - Smoke-free property ## Room amenities ### Bedroom - Free cot - Premium bedding ### Bathroom - Bathtub or shower - Private bathroom - Towels provided ### Entertainment - 32-inch LCD TV with cable/satellite channels ### Food and drink - Refrigerator ### More - Air conditioning - Safe - Separate sitting area ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: midnight Express check-in available ### Check-out Check-out before 11:00 AM Express check-out available ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation The front desk is open daily from 8:00 AM - midnight Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staffed during limited hours To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation ### Access methods Front desk (limited hours) ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Free cots are available on request at the property ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking. - A tax is imposed by the city: From 1 November to 31 March, EUR 0.50 per accommodation, per night - A tax is imposed by the city: From 1 April to 31 October, EUR 2.00 per accommodation, per night We have included all charges provided to us by the property. ### Optional extras - Airport shuttle fee: EUR 30 per room (one-way) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a fire extinguisher and a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using the information in the booking confirmation Only registered guests are allowed in the guestrooms ### Property is also known as Gianna Villa Gianna Villa B&B Gianna Villa B&B Santorini Gianna Villa Santorini Villa Gianna Gianna Suites House Santorini Gianna Suites House Gianna Suites Santorini Gianna Suites Gianna Suites Guesthouse Santorini Gianna Suites Guesthouse Gianna Suites Santorini/Fira Gianna Suites Santorini Gianna Suites Guesthouse Gianna Suites Guesthouse Santorini ## Frequently asked questions ### Does Gianna Suites have a pool? > Yes, this property has an outdoor pool. ### Is Gianna Suites pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Gianna Suites? > There is free parking nearby. ### What time is check-in at Gianna Suites? > Check-in start time: 3:00 PM; check-in end time: midnight. ### What time is check-out at Gianna Suites? > Checkout is at 11:00 AM. ### Does Gianna Suites provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of EUR 30 per room applies. ### Where is Gianna Suites located? > Located in the heart of Santorini, this guesthouse is within a 15-minute walk of Archaeological Museum of Thera and Santorini Caldera. Plateia Theotokopoulou and Megaro Gyzi Museum are also within 10 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Gianna Suites Reviews 6.0 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 6.8 Cleanliness ### 5.4 Location ### 6.2 Staff & service ### 8.0 Eco-friendliness ### 6.4 Property conditions & facilities 10 - Excellent 14 8 - Good 12 6 - Okay 5 4 - Poor 8 2 - Terrible 17 ### 10/10 Excellent #### Martina 28 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Ausgesprochen freundliches Personal auch die Auswahl beim Frühstück fanden wir toll! Sehr schöne Zimmer, sind geschmackvoll gestaltet und sehr sauber. Empfehlen wir! ##### Martina Stayed 2 nights in Sep 2025 ### 6/10 Okay #### Verified traveller 2 Oct 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Skulle varit en frukostbuffé, vilket bara var en enkel frukost. Frukost personal var inte speciellt trevliga och tillmötesgående. Kunde ingen engelska. Men vi var där I slutet på september. ##### Verified traveller Stayed 1 night in Sep 2022 ### 8/10 Good #### Jae 21 Sept 2021 Liked: Cleanliness, staff & service #### Good location, kind staff, but otherwise... Very accommodating hotel staff but the room was smallish and the bathroom had no where to store anything. The balcony from our room was noisy as other guests were talking in the parking lot. The location is good, Thira is within walking distance albeit uphill. Breakfast was seriously lacking: canned fruit cocktail? Really? ##### Jae Stayed 2 nights in Sep 2021 ### 8/10 Good #### Manni, Düsseldorf 8 Sept 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Sehr freundliches Personal und hilfsbereit. Zimmer war sehr schön und sauber. Jacuzzi Blick aufs Meer und teile der Stadt, nur zur falschen Richtung um die atemberaubende Sicht auf Fira sehen zu können. ##### Manni Stayed 2 nights in Aug 2020 ### 10/10 Excellent #### Ioannis 10 Aug 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Όμορφα Όλα ήταν τέλεια και η κοπέλα στην ρεσεψιόν πολύ εξυπηρετική !! ##### Ioannis Stayed 3 nights in Aug 2020 ### 10/10 Excellent #### Verified traveller 4 Dec 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place, beautiful views and excellent facilities. ##### Verified traveller Stayed 1 night in Nov 2019 ### 10/10 Excellent #### Stacy 2 Oct 2018 Liked: Cleanliness, staff & service, property conditions & facilities #### Great spot to rest your head The hotel was perfect walking distance into town. We need a place to just rest our head in between days. This is a great central spot. If you’re looking for a clean hotel to just stay at this will be it. If you are looking for a more romantic spot with cliff views this would not be the one. ##### Stacy Stayed 5 nights in Sep 2018 ### 10/10 Excellent #### Giuseppe 5 Jun 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### ok Tutto bene ##### Giuseppe Stayed 3 nights in May 2018 ### 10/10 Excellent #### STEFANIA, NAPOLI 28 Aug 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### MERAVIGLIOSO PERSONALE CORDIALE,LA STANZA N 104 MERAVIGLIOSA CON TERRAZZINO CON AFFACCIO SUL PANORAMA SUL MARE E SULLa PISCINA DELL HOTEL ##### STEFANIA Stayed 6 nights in Aug 2017 ### 10/10 Excellent #### CYNTHIA 29 May 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Limpio, de fácil acceso, personal amable Fue una estancia muy grata. El personal muy atento, amable, siempre dando seguimiento a nuestras necesidades. Solo un comentario y cómo punto de oportunidad, no hay agua caliente todo el tiempo. Les tienes que pedir que prendan su sistema de calefacción de agua. Pero de ahí en fuera el hotel está prácticamente remodelado, por lo que las habitaciones son nuevas. Muy cómodas y muy limpio. ##### CYNTHIA ### 2/10 Terrible #### Verified traveller 29 Aug 2016 Disliked: Cleanliness, staff & service, room comfort #### Prenotazione con brutta sorpresa! Una vera fregatura! Hotel molto carino e accessoriato. Unico grosso problema. Appena arrivato mi è stato detto che c'erano problemi con la mia prenotazione e che dovevo essere spostato in un altro hotel, a 2 passi a detta loro, tanto che per il trasferimento c'è stato bisogno del pulmino, e che alla fine non era affatto come quello per cui avevo prenotato. Il tutto col sorriso in faccia come se fosse un vantaggio, visto che nell'altro hotel mi avrebbero dato una suite! -.- Una bella suite con un bagno in cui non ci si stava in 2 e una bellissima tendina in plastica per la doccia! Orribile! Grossa fregatura! Avrei dato 5 stelle se solo avessi pernottato in quest'hotel, ma vista la sorpresa all'arrivo, valuto male male male. ##### Verified traveller ### 10/10 Excellent #### Yves, Athènes 23 Aug 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Très bon hôtel 2/3 jours pour visiter Athènes xxxxxxxxxxxxxxxxxxx ##### Yves ### 8/10 Good #### George, Sydney, Australia 25 Jul 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Clean and new with great room facilities Spacious room and bathroom. Had everything we needed. Completely renovated. Only problem was the wifi kept dropping out especially when we relied on it. ##### George ### 8/10 Good #### Tom, Manchester 22 Jul 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great staff good hotel Loved Gianna suites in a lot of ways and Dina on reception was fantastic. She made our stay as she was very knowledgable and friendly. Bar prices extortionate as 8 euros for a bottle of beer and the pool is fairly small and picture on hotels.com is deceiving Also hard to find Gianna suites as no sign posts or directions after you get off the bus from the Airport Has the potential to be one of the best hotels in Thira ##### Tom ### 4/10 Poor #### Adly, Egypt 28 Jun 2016 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### So bad stay It was so bad bed is so bad electricity was always don't work ##### Adly ### 10/10 Excellent #### Verified traveller 7 Apr 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Excelentes anfitriones. Muy buena ubicación. Muy cerca del centro de Fira. ##### Verified traveller ### 2/10 Terrible #### ar, canada 23 Sept 2015 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Worst hotel ever So we were suppose to check in at 12:30am. We told expedia and the hotel two times and they said it wasnt a problem. When we got there in the middle of the night there was no one to check us in and they put a note for us and another guest that our key is outside the room. We searched for the key everywhere for two hours in the middle of the night. Two houra later while we were starving and had no key the other guest got in touch with the hotel and a half an hour later someone came and let us in. Worst hotel every. Worst bathrooms and towels. Worst customer service. Do not waste your money!!!! ##### ar ### 8/10 Good #### Kjeldsen, Danmark 6 Oct 2014 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### søde og imødekommende mennesker Dejligt hotel med små men rene og pæne værelser. Ligger så man kan gå til Fira centrum på 10 min. Et dejligt sted at trække sig tilbage når man har været i turistmylderet i centrum. Personalet er søde og imødekommende. ##### Kjeldsen ### 2/10 Terrible #### Kyle , New Zealand 5 Oct 2014 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### RUINED OUR HOLIDAY It is difficult to know where to start with this review because unfortunately there are so many things that were wrong with Gianna Villa that staying there completely tainted our experience of the beautiful island of Santorini. - It is IMPOSSIBLE to find: (the taxi driver laughed at us trying to find it with a map on our own) - The staff are rude and completely disinterested in running a hotel: they were never at reception and appeared angry if anyone ever requested their attention. AND they steal money-see below - The beds were like rocks, every morning we woke up in pain - The breakfast was pitiful, cheap and bland. - Wifi didn't work in the rooms and barely worked at reception. - the towels were bleach stained 3 other groups of people had similar problems to us, and one person had called the POLICE the day before we arrived, because they would not let her leave! Probably most important to note is that THEY ARE CROOKS. My brother requested to move rooms because they got a twin instead of the double room booked. The staff told them they were wrong and couldn't change rooms, my brother then asked for a refund for the next 3 nights which they agreed to. He booked another hotel (Panorama - which is amazing!). They went to check out the next day and the staff told them they had never agreed to a refund (LIED) and the full amount had already been charged to his credit card. After much debate they agreed to pay him, which they said would take 3-4 days, 3 weeks later still no $ ##### Kyle ### 4/10 Poor #### P, NY 29 Sept 2014 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Not a Starred Hotel The cost is too high for amenities and location. But considering that other good hotels were all booked, this was the nearest option to Fira - over 1.5kms. ##### P ### 2/10 Terrible #### Nadine lesigneux, Aix en provence 26 Sept 2014 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Accueil déplorable, chambre très sombre et peu acc Très mauvaise ##### Nadine lesigneux ### 2/10 Terrible #### John, Amsterdam 22 Sept 2014 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Slechte hotel ervaring Dit is geen 4 sterren hotel, maar een 2 sterren budget hotel. - Geen Engels sprekende staf - Geen continental breakfast (geen fruit, geen yoghurt, geen bruin brood, maar wel oude eieren, wit brood, kaas, ham, koffie en thee) - Geen warm water 's avonds. Als de zon onder is, is er geen zonne-energie om de boiler te verwarmen - Personeel rook overal, ook in de ontbijt keuken - Slechte wifi verbinding (wordt telkens verbroken) ##### John ### 2/10 Terrible #### Verified traveller 22 Sept 2014 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### No view of caldera old hotel We were completely deceived by this hotel and the way they represent themselves on line. First they are NOT on the caldera and do not have any view of the sunset as advertised. The rooms looked nothing like photos. Our room was very old and dated. We booked a double room and got 3 single beds. The towels were so hard we could not use them. Front desk service if they are ever there is the most rude people I have ever met. The beds are hoard the location is 15 min from town in an old neighborhood. Dogs barking chicken howling. Views were of the tops of old roofs and and dirt hill noting at all to look at. No mini bar not even breakfast as they claim. Do not waste your $ you will be sorry!!! ##### Verified traveller ### 2/10 Terrible #### Verified traveller 22 Sept 2014 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Disgusting hotel and service Our room looked nothing like the photos on the site. We we're put in a separate building with no lighting at all at night and we had to walk in the dark. Our double room had 4 single beds that were old and bright orange walls. Ac did not work. Towels were like sand paper, front desk girl is rude as anything and the guy there is no better. No one was ever at the desk we would find them back in a kitchen smoking. One of our rooms had no hot water the entire stay. Breakfast they advertise does not exist you have to pay to go out for breakfast. We thought we would be on the caldera with breathtaking views. We weren't we were on the other side and had view of the roofs of buildings ##### Verified traveller ### 2/10 Terrible #### Verified traveller 22 Sept 2014 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Do Not Book bad hotel and service I can't begin to describe the issues we had. Not on the caldera nor sunset view. Our rooms looked nothing like the photos they were old and dated furniture hard beds, we never had hot water for showers.breakfast is nothing hard boil egg cereal and discussing juice. We ended up have to buy breakfast in town. A good 20 min to city center and top of Caldera. The stag is beyond rude and in no way helpful. The website photos are deceiving you DO NOT get rooms that look like the photos. 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