Title: Travel Suites Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Entire apartment # Travel Suites ## Photo gallery for Travel Suites ![Outdoor pool - Travel Suites (Santiago)](https://images.trvl-media.com/lodging/6000000/5930000/5928300/5928239/4d3cbc0b.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Sun deck - Travel Suites (Santiago)](https://images.trvl-media.com/lodging/6000000/5930000/5928300/5928239/36c24abd.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Standard Apartment | 1 bedroom, hypo-allergenic bedding, Select Comfort beds, in-room safe - Travel Suites (Santiago)](https://images.trvl-media.com/lodging/6000000/5930000/5928300/5928239/b5bc2d7f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Travel Suites (Santiago)](https://images.trvl-media.com/lodging/6000000/5930000/5928300/5928239/b799009d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Travel Suites (Santiago)](https://images.trvl-media.com/lodging/6000000/5930000/5928300/5928239/73ec4612.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Location - Prices - Amenities - Policies Located close to Costanera Center, Travel Suites provides a rooftop terrace, a garden and an arcade/games room. For some rest and relaxation, visit the sauna. In addition to dry cleaning/laundry services and a gym, guests can connect to free in-room WiFi. ## Reviews 7.0 Good ## Popular amenities - Pool - Kitchen - Free Wi-Fi - Air-conditioning - Laundry room - Gym ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-25&endDate=2026-02-26&selected=5928239&PinnedHotelID=5928239&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-25&endDate=2026-02-26&selected=5928239&PinnedHotelID=5928239&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-26&endDate=2026-02-27&selected=5928239&PinnedHotelID=5928239&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-26&endDate=2026-02-27&selected=5928239&PinnedHotelID=5928239&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=5928239&PinnedHotelID=5928239&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=5928239&PinnedHotelID=5928239&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=5928239&PinnedHotelID=5928239&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=5928239&PinnedHotelID=5928239&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds 3+ beds Showing 3 of 3 rooms ### View all photos for Standard Apartment ![1 bedroom, hypo-allergenic bedding, Select Comfort beds, in-room safe](https://images.trvl-media.com/lodging/6000000/5930000/5928300/5928239/3998098b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Apartment ### Highlights Balcony Air conditioning Kitchen Full-sized fridge/freezer Dishwasher Hypo-allergenic bedding Pillow menu Rollaway/extra beds - Sleeps 3 - 1 Double Bed ### View all photos for Standard Apartment ![Standard Apartment | 1 bedroom, hypo-allergenic bedding, Select Comfort beds, in-room safe](https://images.trvl-media.com/lodging/6000000/5930000/5928300/5928239/b5bc2d7f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Apartment ### Highlights Balcony Air conditioning Kitchen Full-sized fridge/freezer Dishwasher Hypo-allergenic bedding Pillow menu Sofa bed - Sleeps 2 - 1 Double Bed OR 2 Single Beds ### View all photos for Standard Apartment, 2 Bedrooms ![Full-sized fridge, microwave, dishwasher, coffee/tea maker](https://images.trvl-media.com/lodging/6000000/5930000/5928300/5928239/16608a0e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Apartment, 2 Bedrooms ### Highlights Balcony Air conditioning Kitchen Full-sized fridge/freezer Dishwasher Hypo-allergenic bedding Pillow menu Sofa bed - Sleeps 2 - 1 Queen Bed and 2 Single Beds ## You may also like Ad ![Lobby](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/39000000/38850000/38848800/38848761/w3837h2559x0y1-3ffbf7ce_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Ola Santiago Providencia, Tapestry Collection by Hilton Providencia - 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Pool - Spa - Parking included - Free Wi-Fi 9.0 Wonderful 843 reviews £68 28 Feb - 1 Mar [](https://www.expedia.co.uk/Santiago-Hotels-DoubleTree-By-Hilton-Santiago-Kennedy.h12846843.Hotel-Information?chkin=2026-2-28&chkout=2026-3-1&rm1=a2®ionId=178306&destination=Santiago (and vicinity)&destType=MARKET&latLong=-33.433041,-70.623002&searchId=f5061d1a-d88e-4175-81e8-cf313df66f74&top_cur=GBP) Ad ![Seasonal outdoor pool](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/9000000/8080000/8077300/8077299/5c5fd868_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Terrado Lyon Providencia - Pool - Free Wi-Fi - Air-conditioning - Business services 8.0 Very good 162 reviews £48 1 Mar - 2 Mar [](https://www.expedia.co.uk/Santiago-Hotels-Hotel-Torremayor-Providencia.h8077299.Hotel-Information?chkin=2026-3-1&chkout=2026-3-2&rm1=a2®ionId=178306&destination=Santiago (and vicinity)&destType=MARKET&latLong=-33.433041,-70.623002&searchId=f5061d1a-d88e-4175-81e8-cf313df66f74&top_cur=GBP) Ad ![Indoor pool, outdoor pool, open 11 AM to 6 PM, pool loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/5000000/4250000/4248400/4248306/5d92cc48_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Noi Vitacura Vitacura - 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Pool - Free Wi-Fi - Restaurant - Air-conditioning 9.4 Exceptional 400 reviews £113 28 Mar - 29 Mar [](https://www.expedia.co.uk/Santiago-Hotels-Hyatt-Centric-Las-Condes-Santiago.h19860705.Hotel-Information?chkin=2026-3-28&chkout=2026-3-29&rm1=a2®ionId=178306&destination=Santiago (and vicinity)&destType=MARKET&latLong=-33.433041,-70.623002&searchId=f5061d1a-d88e-4175-81e8-cf313df66f74&top_cur=GBP) Ad ![Indoor pool](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/10000/8600/8524/a2ae8d80_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### NH Collection Plaza Santiago Providencia - Pool - Pet-friendly - Parking included - Free Wi-Fi 8.8 Excellent 1,004 reviews £92 20 Mar - 21 Mar [](https://www.expedia.co.uk/Santiago-Hotels-NH-Collection-Plaza-Santiago.h8524.Hotel-Information?chkin=2026-3-20&chkout=2026-3-21&rm1=a2®ionId=178306&destination=Santiago (and vicinity)&destType=MARKET&latLong=-33.433041,-70.623002&searchId=f5061d1a-d88e-4175-81e8-cf313df66f74&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSantiago-Hotels-Travel-Suites.h5928239.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSantiago-Hotels-Travel-Suites.h5928239.Hotel-Information) ## About the area Located in Providencia, a neighbourhood in Santiago, Travel Suites is in a shopping district and near a metro station. Travellers who have shopping on the agenda can visit Costanera Center and Parque Arauco Mall. Looking to enjoy an event or a game while in town? See what's happening at Julio Martinez Pradanos National Stadium or Hipodromo Chile. [Visit our Santiago travel guide](https://www.expedia.co.uk/Santiago.dx178306) [View more Apartments in Santiago](https://www.expedia.co.uk/Santiago-Apartments.d178306-aaApartments.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-33.42474%2C-70.61616&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=MQAc5kItAkt8SDTyy1NQrX8EGpE=) Francisco Antonio Encina 1781, Providencia, Santiago, Region Metropolitana, 7500000 ### What's nearby - ![Sculpture Park showing art, a garden and outdoor art](https://images.trvl-media.com/place/6237504/c59212bf-d59b-4aef-8605-f30b7ff611a6.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Sculpture Park 7 min walk \- 0.4 miles - ![Take the cable car up San Cristóbal Hill at sunset. Santiago, Chile www.benhowe.net #southamerica #chile #cross #mountain #santigo #SanCristóbalHill](https://images.trvl-media.com/place/3095/f3741429-6200-478f-ae25-3480d020f62b.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Santiago Metropolitan Park 10 min walk \- 0.6 miles - ![Costanera Center , es un proyecto inmobiliario ubicado en la comuna de Providencia en la ciudad de Santiago, Chile. Debe su nombre a que se sitúa cerca del río Mapocho. Consta de un conjunto de cuatro edificios (dos de ellos no construidos) ubicados en la intersección de Avenida Andrés Bello con Nueva Tajamar, a unos metros de la estación Tobalaba del Metro de Santiago. Su edificio central, la Gran Torre Santiago, cuenta con un área total de 128 000 m², tiene una altura de 297 metros incluida la espiral (300 m hasta el último de sus 62 pisos) y está equipado con 24 ascensores de alta velocidad que pueden alcanzar un máximo de 6,6 metros por segundo.1​ Con estas características, la Gran Torre Santiago se convierte en el rascacielos más alto de Latinoamérica. Las torres 1, 3 y 4 tienen una altura de 175, 175 y 105 metros, respectivamente.](https://images.trvl-media.com/place/6180676/81b5748e-9b0d-4207-8580-2b9ea80812f1.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Costanera Center 16 min walk \- 0.9 miles - Municipal Market of Providencia 4 min walk \- 0.3 miles - Clínica Indisa 7 min walk \- 0.4 miles ### Getting around - Pedro de Valdivia Station 4 min walk - Parque Almagro Station 6 min drive - Santiago (SCL-Arturo Merino Benitez) 26 min drive ### Restaurants - Le café de la vie 3 min walk - La Escarcha 3 min walk - Starlight Coffee 1 min walk - Meeting Cafe 2 min walk - Mix it (de sammich) 1 min walk ## About this property ### Entire place You'll have the entire apartment to yourself and will only share it with other guests in your party. ### Travel Suites This smoke-free apartment building features an outdoor pool, a fitness centre and a sauna. WiFi in public areas is free. Additionally, a rooftop terrace, self parking and a seasonal outdoor pool are on-site. Each apartment boasts a deep soaking tub and offers free WiFi and a kitchen. Comforts include a Select Comfort bed and a pillow menu, and guests will also find conveniences, such as a sofa bed and a fridge. The Private bathroom is not en suite and limited housekeeping is available. Travel Suites offers 10 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and coffee/tea makers. Rooms open to balconies. This accommodation is furnished with single sofa beds. Beds feature Select Comfort mattresses. A pillow menu is available. Televisions come with cable channels. Accommodation at this 3.5-star apartment has kitchens with full-sized fridge/freezers, microwaves, kitchenware and utensils and dishwashers. Rooms have detached private bathrooms. Bathrooms include a bath with a deep soaking bath and a hydromassage showerhead, complimentary toiletries and hairdryers. This Santiago apartment provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a limited basis and hypo-allergenic bedding can be requested. Recreational amenities at the apartment include an outdoor pool, a sauna and a fitness centre. ## Similar properties ![Apartment, 2 Bedrooms | In-room safe, laptop workspace, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/108000000/107020000/107015000/107015000/763ce981.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### JC Apart Hotel Providencia Providencia - Kitchen - Pet-friendly - Free Wi-Fi - Breakfast available 9.6 Exceptional 161 reviews £56 16 Mar - 17 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-16&endDate=2026-03-17&selected=107015000&PinnedHotelID=107015000&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/5000000/4230000/4225700/4225635/w5730h3823x5y0-ab0a7740.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Time Stay - Essential Apartments Las Condes - Kitchen - Parking included - Free Wi-Fi - Restaurant 8.6 Excellent 39 reviews £59 2 Mar - 3 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-02&endDate=2026-03-03&selected=4225635&PinnedHotelID=4225635&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/104000000/103030000/103027000/103026947/a8da6947.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Orly Suites Providencia - Kitchen - Free Wi-Fi - Air-conditioning - Laundry room 10 Exceptional 24 reviews £86 26 Feb - 27 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-26&endDate=2026-02-27&selected=103026947&PinnedHotelID=103026947&HadPinnedHotel=true®ionId=-1&adults=2) ![32-inch Smart TV with digital channels, streaming services](https://images.trvl-media.com/lodging/102000000/101530000/101524900/101524819/df7f46b5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa Ribera Hotel Providencia Providencia - Breakfast included - Free Wi-Fi - Air-conditioning - Housekeeping 10 Exceptional 1 review [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-11&endDate=2026-03-12&selected=101524819&PinnedHotelID=101524819&HadPinnedHotel=true®ionId=-1&adults=2) ![Free daily continental breakfast ](https://images.trvl-media.com/lodging/122000000/121910000/121903400/121903374/d6df9676.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Maktvb Costanera Hostal Boutique Providencia - Breakfast included - Free Wi-Fi - Microwave £34 28 Feb - 1 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-28&endDate=2026-03-01&selected=121903374&PinnedHotelID=121903374&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/16000000/15600000/15592600/15592530/cdd19fd1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### El Bosque Suites Las Condes - Kitchen - Parking included - Free Wi-Fi - Restaurant 8.6 Excellent 20 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-11&endDate=2026-03-12&selected=15592530&PinnedHotelID=15592530&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/3000000/2900000/2893900/2893898/33e07b58.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Meridiano Sur Petit Hotel Providencia - Free Wi-Fi - Air-conditioning - Laundry room - Housekeeping 9.0 Wonderful 148 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-11&endDate=2026-03-12&selected=2893898&PinnedHotelID=2893898&HadPinnedHotel=true®ionId=-1&adults=2) ![Classic Apartment | Living area](https://images.trvl-media.com/lodging/119000000/118750000/118743300/118743267/862581e9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Vistas de Providencia Providencia - Pool - Free Wi-Fi - Laundry room - City view £87 5 Mar - 6 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-05&endDate=2026-03-06&selected=118743267&PinnedHotelID=118743267&HadPinnedHotel=true®ionId=-1&adults=2) ![Room amenity](https://images.trvl-media.com/lodging/4000000/3250000/3246100/3246069/02881180.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Departamentos Amoblados Costa Suecia Providencia - Kitchen - Parking included - Free Wi-Fi - Laundry room 8.2 Very good 50 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-11&endDate=2026-03-12&selected=3246069&PinnedHotelID=3246069&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor dining](https://images.trvl-media.com/lodging/119000000/119000000/118991700/118991644/w1093h763x3y5-192f643d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Pop Hotels Providencia - Bar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-11&endDate=2026-03-12&selected=118991644&PinnedHotelID=118991644&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-11&endDate=2026-03-12&selected=5928239&PinnedHotelID=5928239&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=5928239,107015000,4225635,103026947,101524819) ## Property amenities ### Beach - Beach shuttle (surcharge) ### Pool/Spa - Outdoor pool - Sauna ### Internet - Available in the apartment: Free WiFi - Available in some public areas: Free WiFi and wired internet ### Parking and transport - Offsite parking for CLP 2 per hour; reservations required; discounts available - Return airport shuttle (surcharge) at scheduled times - Beach shuttle (surcharge) - Parking on site (CLP 7 per day) - Limited on-site self parking ### Kitchen - Coffee/tea maker - Cookware, dishware, and utensils - Dishwasher - Full-sized refrigerator/freezer - Microwave ### Bedrooms - Bedroom - Hypo-allergenic bedding - Pillow menu - Select Comfort mattress - Single sofa bed ### Bathroom - 1 detached private bathroom - Bathtub - Free toiletries - Hair dryer - Hydromassage showerhead ### Entertainment - Cable channels ### Outdoor areas - Balcony - Garden - Rooftop terrace ### Laundry - Dry cleaning/laundry service - Laundry facilities ### Work spaces - Meeting rooms ### Comfort - Air conditioning ### Suitability/Accessibility - Lift - Smoke-free property ### Services and conveniences - Blackout drapes - Free local calls - Iron/ironing board - Limited housekeeping - Phone - Safe - Tour and ticket assistance ### Location highlights - In a business district - In a shopping district - In the city centre - Near a metro station ### Things to do - Arcade/game room - Billiards/pool table - Gym - Theme park nearby ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector not reported (host has not indicated whether there is a smoke detector on the property) ### General - 10 units - Access via exterior corridors - Built in 2009 - Garden ## Policies ### Check-in Check-in time starts at 2:30 PM ### Check-out Check-out before noon ### Special check-in instructions Information provided by the property may be translated using automated translation tools ### Children and extra beds Children are welcome ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - You may be required to pay the following charge at the property: Chile value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Chile and who pay in foreign currency (e.g. USD). We have included all charges provided to us by the property. ### Optional extras - Self-parking fee: CLP 7 per day - Nearby parking fee: CLP 2 per hour The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards Noise-free guestrooms cannot be guaranteed Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has not indicated whether there is a smoke detector on the property This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### Property is also known as Travel Suites Aparthotel Travel Suites Aparthotel Santiago Travel Suites Santiago Travel Suites Santiago Travel Suites Apartment Travel Suites Apartment Santiago ## Frequently asked questions ### Does Travel Suites have a pool? ### How much is parking at Travel Suites? ### What time is check-in at Travel Suites? ### What time is check-out at Travel Suites? ### Does Travel Suites provide a shuttle to the airport? ### Where is Travel Suites located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Travel Suites Reviews 7.0 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 7.0 Cleanliness ### 9.0 Location ### 6.2 Staff & service ### 7.2 Property conditions & facilities 10 - Excellent 5 8 - Good 8 6 - Okay 4 4 - Poor 0 2 - Terrible 4 ## Reviews ### 8/10 Good #### veronica 2 Mar 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Depto comodo Todo bien aunque confusa la clave y servidor de wifi( me costo instalar) ##### veronica ### 2/10 Terrible #### amanda 13 Nov 2016 Disliked: Staff & service #### If you want to be treated with contempt, stay here Customer service in Santiago is non existent in general...I know this....I have lived here before, visited many times....and yet, every time I cop it, I'm annoyed. This hotel - treated me with contempt basically. As a paying customer, who stayed there on two separate occasions - I emailed them over several issues. For example; Access - when arriving at 1am. Luggage storage, for an afternoon, when leaving at 10pm. The TV in the room didn't work - they didn't ever fix it. The room had not been cleaned for 3 days - no toilet paper - they cleaned the room, and left it with no toilet paper. Nice one. Arranging an airport transfer - as advertised on their website. I received ZERO responses. Yet, when my home bank put a stop on my card, until I confirmed it was me using it - THEN, they responded. Their phone's and email addresses suddenly worked, they turned up at my door speaking English - BUT ONLY WHEN THEY WANTED MONEY. At no other time, did they even bother to reply to me, or address any of my questions. Beyond that - if this is your first time in Stgo - and/or you don't speak Chilean (different to Spanish) - then this may not be the place for you - no one in the building speaks English, and obviously, the manager's can't be bothered dealing with paying customers. Also - SECURITY CONCERNS - key coded door - who else has that code? balcony access and cleaners would leave the door open when I was out. ##### amanda ### 8/10 Good #### amanda 22 Oct 2016 Liked: Property conditions & facilities, room comfort #### Convenient and comfortable This is a great location, can walk to everything ftom here. Close to Metro's too. But, its not a hotel, its a serviced apartment. Staff on site do not speak English.... And three days later, im still waiting on a response to my enquiry about storing luggage. Guess thats a no....nice to have the full kitchen, convenience stores and starbucks right downstairs. Decor is a bit dated.... ##### amanda ### 6/10 Okay #### Marlon 1 Aug 2016 Disliked: Staff & service #### Ótima localização Ótima localização em um bairro seguro e bonito. ##### Marlon ### 10/10 Excellent #### Jose, Bairro comercial seguro e bem frequentado. 25 Dec 2015 Liked: Cleanliness, property conditions & facilities, room comfort Muito boa, pena não ter serviço de quarto no hotel. Na verdade o mesmo e um flet mas na internet não tinha especificado isso claramente ##### Jose ### 10/10 Excellent #### Verified traveller 12 Dec 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Excelente atencion ##### Verified traveller ### 6/10 Okay #### Carolina, SP/Brasil 9 Dec 2015 #### Cobrança em desacordo. Hotel bom próximo ao local de trabalho. O combinado foi pagamento faturado para nossa empresa no Chile, mas cobraram indevidamente no cartão de crédito informado apenas para garantia da reserva. Agora existe o problema burocrático para desfazer essa cobrança. Administrativamente falando, não achei dos melhores. ##### Carolina ### 8/10 Good #### Consuelo, Montevideo 1 Nov 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Perfecto. Bien ubicado. Buena disposición de la empresa para solucionar inconvenientes. ##### Consuelo ### 8/10 Good #### LUIS 23 Aug 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excelente Muy buen servicio ##### LUIS ### 2/10 Terrible #### Verified traveller 20 Aug 2015 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### This is not a hotel!!! Be very careful.... this is not a hotel, not even a motel... it is a small apartment... You dont have your place cleaned, not your towels changed... ##### Verified traveller ### 8/10 Good #### diego, guat 18 Jan 2015 Liked: Property conditions & facilities, room comfort #### Perfect Location, modern building, nice area. No AC - Perfect Location, modern building, nice area. ##### diego ### 2/10 Terrible #### Verified traveller 12 Jan 2015 Disliked: Cleanliness, staff & service, property conditions & facilities #### ... El departamento no estaba limpio cuando llegamos (piso sucio sin barrer, cosas en la heladera) y se limpió recién al otro día. No disponía de secador de cabellos ni caja de seguridad, se solicitó el secador, nos contestaron que lo enviarían y nunca lo enviaron. Tampoco cambiaron las toallas el primer día que estuvimos y el segundo día sólo cambiaron una. En ese edificio hay muchos departamentos de alquiler temporario, yo había estado un mes antes en otro departamento y en este caso confundí el prestador del servicio ya que el nombre era similar. ##### Verified traveller ### 6/10 Okay #### Verified traveller 28 Oct 2014 Liked: Property conditions & facilities Disliked: Staff & service #### apartaestudio perfecto para ir de trabajo Es un apartaestudio en un edificio residencial, donde una vez al día una persona arregla la habitación. El edificio tiene gimnasio y piscina y tiene una ubicación excelente. Es perfecto para ir de trabajo ##### Verified traveller ### 8/10 Good #### Snafkin 4 Sept 2014 Liked: Property conditions & facilities, room comfort #### 街中にある，便利なアパート ここホテルではなくアパートです。フロントはアパートのフロントのため，ホテルのフロントのような対応は出来ません。 が，皆総じて親切で，セキュリティーもしっかりとしていますし，周辺治安も悪くありません。 街中にあり，周りに食事が出来るところがたくさんあり，自炊が得意でないかたにもお勧めです。 自炊派には，大きなスーパーは，コスタネラセンターまで行かないとありませんが，周辺には小規模・中規模スーパーがあり，便利です。 洗濯機・乾燥機は２階にあります。専用コイン（トークン）式ではないので，小銭の用意が必要です。（各1100ペソ） ##### Snafkin ### 8/10 Good #### Pablo 30 Aug 2013 Liked: Cleanliness, room comfort #### comodo y serca del centro de providencia muy buena solamente estube de paso y no puede disfrutar de sus isntalaciones volveria ##### Pablo ### 10/10 Excellent #### Gypsy George, Home is Orcas Island, .WA 22 Mar 2013 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### So much more then another hotel room. This is a one bedroom apartment with a living room and a kitchen complete with dishwasher. The most efficient use of space ever! We were so comfortable that we begged for 2 more days. The pool on the roof offers great views and a place to cool off. Karina, our staff, was most helpful for suggestions on restaurants, pedicure, grocery store, and all within a few blocks of safe streets. A very good choice for a tourist or business. The value is great. We had two wi fi routers in our room! George ##### Gypsy George ### 10/10 Excellent #### Sabina 9 Oct 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Sabina Stayed 5 nights in Oct 2017 ### 10/10 Excellent #### Sagastume 17 Jan 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Sagastume ### 8/10 Good #### amador 27 Oct 2015 Liked: Staff & service, property conditions & facilities, room comfort ##### amador ### 6/10 Okay #### Miguel 29 Dec 2014 Liked: Staff & service, room comfort Disliked: Cleanliness ##### Miguel ### 2/10 Terrible #### Verified traveller 17 Oct 2014 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Verified traveller ---