SU Merced Boutique Hotel

Property class: 3

Choose dates to view prices

Close to Plaza de Armas, SU Merced Boutique Hotel provides free cooked-to-order breakfast, a coffee shop/cafe and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Bar
  • Laundry room

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Suite

A bedroom with a large bed, a nightstand, a wall-mounted heater, and a window with a view of the outdoors.

Suite

  • Garden view
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room

A hotel room with a bed, a television mounted on the wall, a window with curtains, and a patterned wallpaper.

Double Room

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

A bedroom with a bed, a bedside table, a lamp, a TV, and a patterned wallpaper.

Superior Double Room

  • Garden view
  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

A hotel room with two beds, a wardrobe, a desk, and a mirror.

Standard Twin Room

  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Superior Twin Room

A hotel room with a bed, a desk, a chair, a wardrobe, and a mirror.

Superior Twin Room

  • Garden view
  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Deluxe Double Room

A tray with various toiletries including a red flower, a brown jar, and several bottles.

Deluxe Double Room

  • Park view
  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About the area

Located in Downtown Santiago, a neighbourhood in Santiago, SU Merced Boutique Hotel is near a metro station. Julio Martinez Pradanos National Stadium is a notable landmark, and travellers looking to shop may want to visit Costanera Center and Parque Arauco Mall. Looking to enjoy an event or a game while in town? See what's happening at Movistar Arena or Hipodromo Chile. Visit our Santiago travel guide
Map
Coronel Santiago Bueras,121, SANTIAGO DE CHILE, SCL, 8320127

What's nearby

  • A grand building with a dome and columns, surrounded by trees and benches.
    Forest Park
    1 min walk - 0.1 miles
  • A large horse sculpture with a mosaic mural in the foreground.
    Patio Bellavista
    4 min walk - 0.3 miles
  • A nighttime street scene with a sign for 'Bocañariz Vinobar' and a map titled 'Mapa Viticola Bocañariz'.
    Lastarria District
    5 min walk - 0.3 miles
  • A historic brick building with ivy-covered walls and a wrought iron gate.
    Santa Lucia Hill
    9 min walk - 0.5 miles
  • Pontifical Catholic University of Chile
    7 min walk - 0.4 miles

Getting around

  • Baquedano Station
    3 min walk
  • Santiago Central Station
    14 min drive
  • Santiago (SCL-Arturo Merino Benitez)
    20 min drive

Restaurants

  • Bierstube
    5 min walk
  • Café 202
    3 min walk
  • Antigua Fuente
    2 min walk
  • Kento Sushi
    4 min walk
  • Paulistano
    4 min walk

About this property

SU Merced Boutique Hotel

  • Boutique hotel near Plaza de Armas
  • You can look forward to free cooked-to-order breakfast, a coffee shop/cafe and dry cleaning/laundry services at SU Merced Boutique Hotel. In addition to a bar, guests can connect to free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • A round-trip airport shuttle (surcharge), concierge services and 1 meeting room
    • Luggage storage, multilingual staff and tour/ticket information
    • A lift and smoke-free property
  • Room features
  • All guest rooms at SU Merced Boutique Hotel feature perks, such as air conditioning, in addition to amenities, such as free WiFi and safes.
  • More conveniences in all rooms include:
    • Free toiletries and hairdryers
    • Daily housekeeping and desks

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Frequently asked questions

Is SU Merced Boutique Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at SU Merced Boutique Hotel?

This hotel doesn't offer parking.

What time is check-in at SU Merced Boutique Hotel?

Check-in start time: 2:00 PM; check-in end time: midnight.

What time is check-out at SU Merced Boutique Hotel?

Checkout is at noon.

Does SU Merced Boutique Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request.

Where is SU Merced Boutique Hotel located?

Located in Downtown Santiago, this boutique hotel is within a 15-minute walk of Plaza Baquedano and Plaza de Armas. Costanera Center is 2.5 mi (4 km) away. Baquedano Station is only a 3-minute walk and Catholic University Station is 7 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

SU Merced Boutique Hotel Reviews

9.2

Wonderful

9.6

Cleanliness

9.0

Location

9.6

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 139 out of 224 reviews
Rating 8 - Good. 74 out of 224 reviews
Rating 6 - Okay. 7 out of 224 reviews
Rating 4 - Poor. 2 out of 224 reviews
Rating 2 - Terrible. 2 out of 224 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent. Breakfast buffet was great. Rooms were comfortable.
Stayed 2 nights in Apr 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly Boutique Hotel in City Centre

We stayed here twice at the beginning and end of a trip to Easter Island. Each time, the staff were friendly, helpful and cheerful. Both rooms we experienced met expectations and the beds were very comfortable. Street noise was minimal. Breakfast was good. The location is excellent for exploring the neighbourhoods of the city. Recommended!
Stayed 2 nights in Jan 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, friendly helpful staff. Clean comfortable beds. Washroom excellent. Quite neighbourhood close to restaurants and shopping
Stayed 3 nights in Feb 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, friendly service, small boutique hotel
Stayed 2 nights in Feb 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
The hotel was in a great location and we liked everything about it
Stayed 6 nights in Feb 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Small quiet hotel

Small boutique hotel near to sites and park. Welcome drink and breakfast were a plus. We arranged transport through the hotel but we could not find them when we arrived. Ended up taking a taxi and paying for both. Took two hours to claim our luggage and go through customs. Taxi drivers only take Chilean Pasos.
Stayed 1 night in Jan 2019
Verified review

4/10 Poor

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Ein einfaches Hostel. Woher stammen die guten Bewertungen? Laut, da direkt an der Hauptstraße gelegen und wenig isoliert. Autos fahren gefühlt durchs Bett. Einrichtung wie im Hostel. Sehr einfaches Frühstück. Zimmerpreis ist in kleinster Weise gerechtfertigt. Kein Gym. Kein Pool. Keine sonstigen Einrichtungen. In der Nähe gibt es großartige Hotels (leider und zu recht ausgebucht)
Stayed 1 night in Jan 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

The hotel is located at a very nice neighborhood. It is in the city center yet very quite at night. When we booked the hotel, they told us we may enjoy a few VIP member perks - early check in later check out and complementary drinks. We only got early check-in. The breakfast was delicious. The room was a bit small.
Stayed 1 night in Jan 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good hotel. Good location. Hospitable staff. Rooms were clean but a bit small. Breakfast was pretty good. Do not provide shower gel.
Stayed 2 nights in Dec 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location for exploring the city

Su Merced was a clean, comfortable, and friendly hotel. The location is in a nice area right across from a park and in a nice part of town. It is on a quiet street so noise wasn't an issue either. It is easy to walk to stores, attractions, and restaurants from here. The staff was very welcoming and helpful. Their breakfast is great and the Wi-Fi is fast! I would recommend this hotel to anyone in Santiago!
Stayed 3 nights in Dec 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing restaurant and service. Bed was very comfortable and the view of the shipyard was fascinating.
Stayed 3 nights in Dec 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were excellent! Informed me of everything and were quick to make sure I was happy with everything. Breakfast was great and the room was very comfortable. I will absolutely be staying here again due to the excellent staff. Location was great too!
Stayed 3 nights in Nov 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location could not have been better and the staff was very helpful
Stayed 3 nights in Nov 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Small hotel in a great location to explore Lastarria and Bellavista by foot. Staff are very friendly and helpful and spoke English well. We got upgraded to a bigger room which is always lovely. Would definitely recommend.
Stayed 1 night in Nov 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, friendly staff. Wifi a little slow
Stayed 4 nights in Oct 2018
Verified review

10/10 Excellent

Thanks for a lovely stay in Santiago!

An amazing stay. Would definitely recommend. We were able to check into our room earlier than expected. Enjoyed our welcome drink. The room was clean and had everything we needed. The location was accessible to everything. The staff was very welcoming and knowledgeable. The breakfast was tasty and just enough. The rasberry juice is a must try. The only thing I wish the hotel did was provide a water bottle for everyday instead of just the first day. Other than that, we would def stay again.
Stayed 3 nights in Aug 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service

Hotel bom, mas ñ preparado para resolver problemas

A localização do hotel é perfeita, perto da estação de metrô Baquedano e do Pátio Bella Vista. A rua do hotel em si é um pouco barulhenta, mas nada q comprometa muito. Café da manhã razoável,mas enjoativo pra quem vai passar mts dias. Ar condicionado do meu quarto apresentou problemas, tive que chamar um funcionário pra ajeitar em 2 noites. Wi-fi bom. Qnt ao hotel, tive um problema: a porta do quarto é muito pesada e, um dia, ao sair carregando uma mala, a porta fechou e a chave estava na fechadura pelo lado de dentro. O hotel alegou ñ conseguir abrir mais a porta do quarto por eu ter esquecido a chave na fechadura e me cobrou CLP 22.000 (+- R$ 137,50) pois seria necessário trocar a fechadura. Não paguei, pq em nenhum momento fui avisada desse risco. Não achei correto. Como estava de saída para Valparaíso e voltaria dois dias depois, me disseram q resolveriam a situação quando eu voltasse. Ao voltar, tive que fazer novo checkin e me entregaram um "formulário de garantia de reserva en hotel", no qual pediam meus dados pessoais e do cartão de crédito, o que não tinham feito na estadia anterior. Preenchi os números errados de próposito e ainda desabilitei o cartão para uso no exterior, pois sabia q eles iriam tentar cobrar pela fechadura. Perguntei a outros hóspedes se eles haviam recebido esse formulário e todos disseram q não, comprovando a tentativa do hotel em me enganar. Fiquei chateadíssima. Apesar de as instalações serem boas, não indico.
Stayed 1 night in Aug 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recomendable

El personal del hotel es muy amable y cordial. El hotel está bien ubicado y si bien es pequeño, es cómodo y limpio. El desayuno podría mejorar en variedad
Stayed 2 nights in Jul 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Localização boa, atendimento dos funcionários ótimo, café da manhã delicioso. Só a cama que não gostei.
Stayed 5 nights in May 2018
Verified review

6/10 Okay

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Hotel en buena ubicación y a buen precio

Me gustó el hotel, está en buena ubicación, sin embargo estoy molesto porque en expedia aparecía que tenía aparcamiento, y no era verdad, dejé el carro que había rentado enfrente del hotel y me dejaron una especie de factura en el parabrisas donde decía que no había pagado... lo cual sin duda generó una multa. En el hotel no me supieron explicar lo del aparcamiento y tampoco se hicieron responsables. Una de las decisiones importantes del por qué había escogido este hotel, era por el aparcamiento ya que había rentado un carro, fue muy decepcionante que no fuera correcta la información de la pagina en expedia.
Stayed 1 night in Apr 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

This hotel is well located and the staff are very friendly and helpful.. bed and pillows were very comfortable. Would stay again.
Stayed 2 nights in Mar 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best boutique hotel in Santiago

Very enjoyable and small. Good privacy but also attention from staff when needed. Hearing my fellow Americans at the other table complain about a dog barking outside and other petty things really brought into perspective how nice the hotel really was and how spoiled and rude we can be. When in SA, just don't act like that and you'll enjoy your time.
Stayed 3 nights in Apr 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel fantástico

Excelente atendimento, funcionários super simpáticos e a hospedagem excelente
Stayed 1 night in Mar 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

This was our pre-Cruise Hotel

We arrived here early Feb 10.Staff was gracious and offered us breakfast until room was ready. Claudio at front desk was very helpful, with directions &restaurant info. Hotel has elevator,no parking or pool. It is well located to main streets & access to mass transit & restaurants.Breakfast is ordered night before, with your time of arrival. Room was clean and bed comfortable.Bath/shower was modern. This is a small, 9 unit boutique hotel for those who do not want to stay at a mega-hotel.
Stayed 3 nights in Feb 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Staff make a difference!

Oasis in the city. Lovely location in the heart of the Arts district. I had a balcony view over Parque Forestal .
Stayed 1 night in Feb 2018