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"Really good "

"Probably one of the best hotels in the Tossa Del Mar area. Beautiful installations, the spa was really nice and clean. The ocean facing balcony room was beautiful and comfortable. Really good and fresh breakfast with plenty of staff always walking around, helping and cleaning up. Amparo the bartender was super friendly with me and my wife; made the best drinks and gave us tons of tips on places to go and restaurants around always with a friendly smile. There was this kid in the front, i am not sure his name is spelled “Yan” or “Jean” of German background; he walked us all the way to our car whenever my wife felt hesitant to walk alone, he helped us with our bags and also gave us super friendly advise on where to go and wha to do. Would definitely go back to Elizabeth by the Sea as per their installations but specially because of their amazing staff! Two thumbs up!"

"Hotel Horitzo is one of the best properties in Costa Brava, right next to the Beach with beautiful views. The staff is very friendly, and the breakfast was outstanding. I stayed in a sea facing double room, the amenities were very good in my room. My stay at this hotel was a test case for this hotel since have a wedding coming up in June and I was looking for a really good hotel for 30 of my guests. We have booked all the rooms at the main wedding hotel (Santa Marta) and we needed additional rooms for our guests. My experience staying at this hotel was excellent. I have booked 16 additional rooms for June at this hotel for my guests. Hello Joseph, Your staff was super sweet when I stayed at the hotel. But there is one problem, after I came back to US, I am trying to talk to the Reception at the hotel, there is only one number listed. It is almost impossible to connect by phone to your Reception. As I have very important guests staying for 3 nights at your hotel, it is important that I talk to someone at the hotel to make sure everything goes smooth during their stay and I may need additional rooms. I will appreciate if you can make sure the experience 30 of my guests who will stay at your hotel is outstanding. If someone can call me on my phone or email me (since I am unable to get through to your hotel), that will be appreciated. You can please send me an email (your hotel has my contact information). Thank you, Ashwani Rishi"

"Super belle vue de notre appartement mais hôtel où n entend bcp de bruits des hôtels autour mauvaise expérience de nuit avec qqun qui a fait le part jusqu’à 5 heures du matin"

"Absolutely unacceptable experience. From the moment I arrived, the staff came across as arrogant and completely unprofessional—hardly what you expect from a supposed 4-star hotel. When an issue came up, I had no choice but to escalate it to the manager, and even then, I was treated with a shocking lack of respect. No apology, no accountability—just attitude. As for the rooms, calling them “basic” is generous. They feel outdated, poorly maintained, and nowhere near the standard this hotel claims to offer. There’s nothing remotely luxurious or even comfortable about the setup. Honestly, this place does not deserve its 4-star rating. It’s overpriced for what it offers, and there are far better hotels nearby that provide much better value for money and, at the very least, treat their guests with basic courtesy. I would not recommend staying here."

"Clean, good ambiance, staff and activities were great. "

"Clean hotel"

"Fantastic stay checkin could have been a little better but everything else was exceptional best hotel in Santa Susanna "

"Clean room, lovely staff , lovely food ."