Santa Rosa Holidays from £656

Breakfast was really good 5 stars only negative was the pool bar and face cloths. Other than that property is beyond nice

Please change the information associated with this Hotel. Deposit is $300.00, not $200.00. There is no laundry facility; only laundry service is available, which is quite inconvenient. Very few people are bilingual. The breakfast is the same every day. Toiletries and towels were supplied sparingly. The mini fridge did not work, and the replacement did not work as well. Room service is not an option if you want your food at least warm.

Properly for the most part is very good. It’s under construction right now. I don’t know if it’s regular maintenance repairs or something else parking garage can be quite busy but overall everybody is friendly.

Nice pool. Very nice room. Unfortunately, we were charged for a loose door handle because we didn't report it when we first noticed it. Staff will benefit from some hospitality training.

The hotel is lovely, it’s a shame that the staff service doesn’t reflect. Our check in process by the check in staff was very cold. I had already messaged the hotel as we had stayed there a few days prior and non of my requests were met. There was a turn down service on our last night there which seemed quite odd as it was offered before. The breakfast was good for a city hotel. Staff have to promoted about hot drinks, the time your drinks arrive you’ve almost finished breakfast. Overall a good stay.