Santa Rosa Plateau Ecological Reserve Holidays from £756

The room was clean and large, and the bed was very comfortable. Two things I'd comment on -- one that the hotel can do something about, and one they can't: 1) the view toward the Bay from my room would have been tremendous, but the windows were so dirty I could barely see through them. And 2) there is quite a bit of street noise. I used a white noise app so that I could sleep, and that helped. The breakfast is generous and the food is good. The woodwork in the room was a little tired, especially in the bathroom. Overall this was a good value and a good location for what I needed.

Because I travel often, I appreciate a good, clean room with a good mattress. I look forward to staying at this property because I can count on both. Breakfast is my preferred meal, and I believe the staff is customer-focused and very friendly. I also appreciate having the additional support of the front desk staff for frequent travelers; it is one of the main reasons I prefer this hotel brand.