Title: El Cielito Hotel - Sta. Rosa Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # El Cielito Hotel - Sta. Rosa Hotel in Santa Rosa with 24-hour front desk and coffee shop/cafe ![Lobby sitting area](https://images.trvl-media.com/lodging/7000000/6220000/6210100/6210067/6c32370c.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Deluxe Room | In-room safe, rollaway beds, free WiFi](https://images.trvl-media.com/lodging/7000000/6220000/6210100/6210067/a4d3793a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Business Room (Deluxe) | In-room safe, rollaway beds, free WiFi](https://images.trvl-media.com/lodging/7000000/6220000/6210100/6210067/b13e708d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/7000000/6220000/6210100/6210067/337115a9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception](https://images.trvl-media.com/lodging/7000000/6220000/6210100/6210067/761f604a.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies At El Cielito Hotel - Sta. Rosa, you can look forward to an airport shuttle, a coffee shop/cafe and dry cleaning/laundry services. Treat yourself to a massage or other spa services. Be sure to enjoy a meal at La Hacienda, the on-site coffee shop. Free in-room WiFi is available to all guests, along with a bar and a business centre. 7.2 Good ## Popular amenities - Bar - Room service - Breakfast available - Laundry - Housekeeping - 24/7 front desk ## Room options ### Check availability for these dates Tonight [Nov 29 - Nov 30](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-29&endDate=2025-11-30&selected=6210067&PinnedHotelID=6210067&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-29&endDate=2025-11-30&selected=6210067&PinnedHotelID=6210067&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 30 - Dec 1](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=6210067&PinnedHotelID=6210067&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=6210067&PinnedHotelID=6210067&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 5 - Dec 7](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=6210067&PinnedHotelID=6210067&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=6210067&PinnedHotelID=6210067&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 12 - Dec 14](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=6210067&PinnedHotelID=6210067&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=6210067&PinnedHotelID=6210067&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 7 of 7 rooms ![In-room safe, rollaway beds, free WiFi](https://images.trvl-media.com/lodging/7000000/6220000/6210100/6210067/2afa57e5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Single Room ### Highlights Air conditioning TV Hydromassage showerhead Private bathroom Bidet Cable channels In-room safe Daily housekeeping - 215 sq ft - Sleeps 1 - 1 Single Bed ![In-room safe, rollaway beds, free WiFi](https://images.trvl-media.com/lodging/7000000/6220000/6210100/6210067/b26113f3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double or Twin Room ### Highlights Air conditioning TV Hydromassage showerhead Private bathroom Bidet Cable channels In-room safe Daily housekeeping - 215 sq ft - Sleeps 2 - 1 Double Bed ![Superior Twin Room | In-room safe, rollaway beds, free WiFi](https://images.trvl-media.com/lodging/7000000/6220000/6210100/6210067/4f38c792.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin Room ### Highlights Air conditioning TV Hydromassage showerhead Private bathroom Bidet Cable channels In-room safe Daily housekeeping - 215 sq ft - Sleeps 3 - 2 Single Beds ![Business Room (Deluxe) | In-room safe, rollaway beds, free WiFi](https://images.trvl-media.com/lodging/7000000/6220000/6210100/6210067/5a096a22.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Business Room (Deluxe) ### Highlights Air conditioning TV Hydromassage showerhead Private bathroom Bidet Cable channels In-room safe Daily housekeeping - 388 sq ft - Sleeps 2 - 1 King Bed ![Deluxe Room | In-room safe, rollaway beds, free WiFi](https://images.trvl-media.com/lodging/7000000/6220000/6210100/6210067/a4d3793a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room ### Highlights Air conditioning TV Hydromassage showerhead Private bathroom Bidet Cable channels In-room safe Daily housekeeping - 388 sq ft - Sleeps 3 - 2 Queen Beds ![Executive Room | In-room safe, rollaway beds, free WiFi](https://images.trvl-media.com/lodging/7000000/6220000/6210100/6210067/929da1ff.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room ### Highlights Air conditioning TV Hydromassage showerhead Private bathroom Bidet Cable channels In-room safe Daily housekeeping - 388 sq ft - Sleeps 3 - 2 Double Beds ![In-room safe, rollaway beds, free WiFi](https://images.trvl-media.com/lodging/7000000/6220000/6210100/6210067/2afa57e5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Single Room ### Highlights Air conditioning TV Hydromassage showerhead Private bathroom Bidet Cable channels In-room safe Daily housekeeping - 215 sq ft - Sleeps 2 - 1 Queen Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSanta-Rosa-Hotels-El-Cielito-Hotel-Sta-Rosa.h6210067.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSanta-Rosa-Hotels-El-Cielito-Hotel-Sta-Rosa.h6210067.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C14.27053%2C121.08136&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=lWiWChwJ7nqZXbpKch0o6W5QPwM=) Sta. Rosa - Tagaytay Road, Santa Rosa, Luzon, 4026 #### What's nearby - Splash Island - 3 min drive - 2.4 miles - Enchanted Kingdom - 3 min drive - 1.6 miles - Vista Mall Sta. Rosa - 5 min drive - 2.7 miles - Ayala Malls Solenad - 6 min drive - 3.4 miles - Malayan Colleges Laguna - 6 min drive - 4.0 miles #### Getting around - Manila Sucat Station - 17 min drive - Manila (MNL-Ninoy Aquino Intl.) - 56 min drive #### Restaurants - ‪McDonald's - ‬13 min walk - ‪Classic Savory, Walter Bel Air - ‬6 min walk - ‪Mackie's - ‬11 min walk - ‪Raluz's Diner - ‬2 min walk - ‪Mundos Pizzeria - ‬17 min walk ## About this property ### El Cielito Hotel - Sta. Rosa Hotel near Enchanted Kingdom You can look forward to an airport shuttle, a coffee shop/cafe and dry cleaning/laundry services at El Cielito Hotel - Sta. Rosa. Treat yourself to a massage or other spa services. Be sure to enjoy a meal at La Hacienda, the on-site coffee shop. In addition to a bar and a business centre, guests can connect to free in-room WiFi. You'll also find perks such as: - Free self-parking - Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and luggage storage - Wedding services, a reception hall and concierge services Room features All 52 rooms offer comforts such as 24-hour room service and air conditioning, as well as thoughtful touches such as free WiFi and safes. Extra amenities include: - Bathrooms with hydromassage showers and bidets - TVs with cable channels ## Similar properties ![Outdoor pool, open 6:00 AM to 8:00 PM, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/12000000/11530000/11528800/11528704/bb3344eb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Technopark Hotel Santa Rosa - Pool - Kids pool - Parking included - Free WiFi 7.2 Good 67 reviews £49 includes taxes & fees 6 Dec - 7 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-06&endDate=2025-12-07&selected=11528704&PinnedHotelID=11528704&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property – evening/night](https://images.trvl-media.com/lodging/12000000/11530000/11529000/11528920/b46c0aa1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Paseo Premiere Hotel Santa Rosa - Parking included - Free WiFi - Restaurant - Air conditioning 7.6 Good 118 reviews £42 includes taxes & fees 27 Dec - 28 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-27&endDate=2025-12-28&selected=11528920&PinnedHotelID=11528920&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 7:00 AM to 8:00 PM, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/9000000/8020000/8011100/8011063/dbf32043.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Seda Nuvali Santa Rosa - Pool - Pet-friendly - Parking included - Free WiFi 8.8 Excellent 306 reviews £94 includes taxes & fees 18 Dec - 19 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-18&endDate=2025-12-19&selected=8011063&PinnedHotelID=8011063&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 9:00 AM to 9:00 PM, pool loungers](https://images.trvl-media.com/lodging/22000000/21700000/21693600/21693554/a6c7b2f9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Marciano Calamba - Pool - Parking included - Free WiFi - Restaurant 8.8 Excellent 53 reviews £51 includes taxes & fees 30 Nov - 1 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=21693554&PinnedHotelID=21693554&HadPinnedHotel=true®ionId=-1&adults=2) ![Pool](https://images.trvl-media.com/lodging/92000000/91580000/91571500/91571489/17ff1554.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Microtel by Wyndham South Forbes Near Nuvali Biñan City - Parking included - Restaurant 8.0 Very good 1 review [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-13&endDate=2025-12-14&selected=91571489&PinnedHotelID=91571489&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/109000000/108260000/108258100/108258071/b1a77c48.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Whitewoods Convention and Leisure Hotel by SMS Hospitality Silang - Pool - Kids pool - Parking included - Free WiFi 7.8 Good 18 reviews £36 includes taxes & fees 9 Dec - 10 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-09&endDate=2025-12-10&selected=108258071&PinnedHotelID=108258071&HadPinnedHotel=true®ionId=-1&adults=2) ![Suite | Balcony view](https://images.trvl-media.com/lodging/117000000/116370000/116364800/116364715/60be0b1d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sans Hotel near Enchanted Kingdom Balibago - Free WiFi - Air conditioning [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-13&endDate=2025-12-14&selected=116364715&PinnedHotelID=116364715&HadPinnedHotel=true®ionId=-1&adults=2) ![Superior Room | In-room safe, rollaway beds, bed sheets, wheelchair access](https://images.trvl-media.com/lodging/22000000/21830000/21825800/21825788/1bcd2dfc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Turista Canlubang Canlubang - Parking included - Free WiFi - Air conditioning - Breakfast available 7.0 Good 14 reviews £40 includes taxes & fees 12 Dec - 13 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-13&selected=21825788&PinnedHotelID=21825788&HadPinnedHotel=true®ionId=-1&adults=2) ![6 outdoor pools](https://images.trvl-media.com/lodging/45000000/44330000/44321000/44320946/e2e230bf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sol Y Viento Hotel Calamba - Pool - Parking included - Free WiFi - Restaurant 8.0 Very good 48 reviews £46 includes taxes & fees 8 Dec - 9 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-08&endDate=2025-12-09&selected=44320946&PinnedHotelID=44320946&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/9000000/8130000/8124900/8124815/c6596d8e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Microtel by Wyndham South Forbes near Nuvali Poblacion - Pool - Parking included - Free WiFi - Restaurant 8.4 Very good 130 reviews £63 includes taxes & fees 2 Dec - 3 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=8124815&PinnedHotelID=8124815&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - 24-hour return airport shuttle at scheduled times and on request for a surcharge - Free self parking on site ### Food and drink - Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: PHP 390 to 450 for adults and PHP 250 to 300 for children - A bar/lounge - A coffee shop/cafe - A restaurant ### Restaurants on site - La Hacienda - Rhythms ### Family friendly - Laundry facilities - Rollaway/extra bed (surcharge) ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance - Wedding services ### Business services - Business centre - Conference space - Meeting rooms ### Spa - Massage ### More - Ballroom - Banquet hall - Reception hall - Smoke-free property ## Room amenities ### Bedroom - Rollaway/extra bed (surcharge) ### Bathroom - Bidet - Free toiletries - Hair dryer (on request) - Hydromassage showerhead - Private bathroom - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - TV with cable channels ### Food and drink - 24-hour room service ### More - Air conditioning - Safe ## Policies ### Check-in Check-in start time: 2 PM; check-in end time: 5:30 AM Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for PHP 850.0 per night. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: approximately PHP 390 to 450 for adults and PHP 250 to 300 for children - Airport shuttle fee: PHP 3400 per vehicle (one-way) - Rollaway bed fee: PHP 850.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards Cashless transactions are available If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Only registered guests are allowed in the guestrooms ### Property is also known as Cielito Hotel El Cielito El Cielito Hotel El Cielito Hotel Sta. Rosa Santa Rosa Hotel Sta. Sta. El Sta. Rosa Hotel El Cielito Hotel Sta. Rosa El Cielito Sta. Rosa Santa Rosa El Cielito Sta. Rosa El Cielito Sta Rosa Santa Rosa El Cielito Hotel - Sta. Rosa Hotel El Cielito Hotel - Sta. Rosa Santa Rosa El Cielito Hotel - Sta. Rosa Hotel Santa Rosa ## Frequently asked questions ### Is El Cielito Hotel - Sta. Rosa pet-friendly? > No, pets are not allowed at this property. ### How much is parking at El Cielito Hotel - Sta. Rosa? > Self-parking is free at this property. ### What time is check-in at El Cielito Hotel - Sta. Rosa? > Check-in start time: 2 PM; check-in end time: 5:30 AM. ### What time is check-out at El Cielito Hotel - Sta. Rosa? > Checkout is at noon. ### Does El Cielito Hotel - Sta. Rosa provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of PHP 3400 per vehicle applies. ### Where is El Cielito Hotel - Sta. Rosa located? > Situated in the business district, this hotel is 2.3 mi (3.7 km) from Enchanted Kingdom and 2.4 mi (3.9 km) from Vista Mall Sta. Rosa. Splash Island and Ayala Malls Solenad are also within 6 miles (10 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## El Cielito Hotel - Sta. Rosa Reviews 7.2 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 7.4 Cleanliness ### 5.8 Location ### 8.0 Staff & service ### 7.4 Eco-friendliness ### 6.6 Property conditions & facilities 10 - Excellent 11 8 - Good 34 6 - Okay 22 4 - Poor 7 2 - Terrible 3 ### 10/10 Excellent #### Anthony 2 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great spot in Santa Rosa, clean with a great breakfast! ##### Anthony Stayed 2 nights in Oct 2024 ### 8/10 Good #### manuel 30 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was good ##### manuel Stayed 9 nights in Mar 2025 ### 8/10 Good #### GERARDO 26 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort My over all evaluation for el cielito is good. ##### GERARDO Stayed 2 nights in Dec 2024 ### 8/10 Good #### Evangeline 12 Apr 2023 Liked: Cleanliness, staff & service, property conditions & facilities Our room is clean and nice . It’s quiet place . Staff are helpful and approachable. ##### Evangeline Stayed 1 night in Apr 2023 ### 8/10 Good #### Klaus 26 Nov 2024 Liked: Cleanliness, staff & service The staff is super friendly and helpful, the room, specially the AC needs upgrade, AC was not strong enough to get the room cool ##### Klaus Stayed 1 night in Nov 2024 ### 8/10 Good #### Ramphie 14 Dec 2024 Liked: Staff & service Cable not working. There’s construction & it’s noisy ##### Ramphie Stayed 1 night in Dec 2024 ### 8/10 Good #### Justin 8 May 2023 Liked: Cleanliness, staff & service, property conditions & facilities The shower was not hot enough. ##### Justin Stayed 2 nights in May 2023 ### 2/10 Terrible #### Maria 26 Jul 2023 Disliked: Staff & service, amenities, property conditions & facilities We booked and paid for 6 nights but stayed only one night. It is a ridiculously annoying place to stay- very noisy Aircon in the room( hub said it felt like we're still on the plane), sink in the bathroom is clogged, our WiFi didn't work, key card room did not work, no bath mat, floor of bathroom is wet, the taps of the shower were annoying, reversibg the on and off, if I turn off the shower, the water from the bottom tap turns on, it was awful to use. I have not finished showering and the new soap given has become flattened like the size of a one peso coin! Reception never kept their promises, no bath mat, no hand towel, no soap came. The next day, I decided to check out even if we paid for 6 nights. Security and people at the redty we're very helpful, food was good there, but the hotel itself is really crap! We stayed here in 2019, booked two rooms to be near my family but this time, the facilities have become so bad. If you are given 311, run away! It's the worst hotel room we have been to, been up 30 countries mind you! The light and fab at the bathry is controlled by one switch and it was so noisy when it's on. The door kept alarming too, hey card was dodgy. Never again! Can I still get my money back? They did not deliver as they promised We went to Microtel, it was very comfortable there and quiet! ##### Maria Stayed 6 nights in Jul 2023 ### 6/10 Okay #### Got 28 May 2023 良かったですよ。 ##### Got Stayed 1 night in May 2023 ### 10/10 Excellent #### James 26 Feb 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Best hotel in the Santa Rosa area Great hotel that is a bit outdated in room favor and painting. Great staff, security, & breakfast. Area is not the best... ##### James Stayed 2 nights in Feb 2020 ### 10/10 Excellent #### Verified traveller 22 Jan 2020 Liked: Cleanliness, staff & service Very good value. I reserved it for my mother-in-law and 34 other people. I live in California and I am very happy of how easy it was during check in. ##### Verified traveller Stayed 1 night in Jan 2020 ### 8/10 Good #### Lenny 23 Dec 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The hotel so quite and safe to stay most especially if you travel with family. Comfortable and big room. ##### Lenny Stayed 1 night in Dec 2019 ### 10/10 Excellent #### ALMA, Chicago 16 Dec 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Attentive Staff and they have a very good choices in their buffet breakfast. Clean and nice comfy beds. ##### ALMA Stayed 1 night in Dec 2019 ### 8/10 Good #### Verified traveller 10 Dec 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is a hotel where for the first time I see male workers out do the female ones the doorman/gaurd ws brilliant always witha smile the housekeepers are all males that i saw in 5 days again always polite and with a smile te cooks servers all males chatty polite and with a smile unfortunately the female staff from reception to restaurant did not even get a smile from them always had a serious look and neer polite i would not be staying here agan the in house room menus needs big improvements not alot for english tourism ##### Verified traveller Stayed 5 nights in Dec 2019 ### 8/10 Good #### Verified traveller 7 Dec 2019 Liked: Cleanliness, staff & service, property conditions & facilities Staff are very attentive. But some amenities like hand towel is not an, when I asked about it they said use the towel. Si after using the toilet, we had to go to the next room to wash our hands, then go back to the toilet/ shower room to dry our hands! Then the next day, the housekeeper on our floor gave me a washer. However, because our Aircon dripped and wet the floor, we had to move to the next room and si there's no hand towel again, so back to the rigmarole. Kettle had to be requested as well. At the breakfast, you need to ask for milk if you want to have cereals or milk for your coffee. But, in the end, we still had a good stay though we got cold and coughs so not all days were pleasant. ##### Verified traveller Stayed 5 nights in Nov 2019 ### 2/10 Terrible #### JAEHOON 30 Nov 2019 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 별로 따뜻한물 안 나옴 ##### JAEHOON Stayed 1 night in Nov 2019 ### 10/10 Excellent #### Verified traveller 21 Aug 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### el cielito Nice people, clean room. ##### Verified traveller Stayed 3 nights in Aug 2019 ### 8/10 Good #### Verified traveller 30 Jul 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The room wasn't indentificated properly , got the wrong kind of room ##### Verified traveller Stayed 1 night in Jul 2019 ### 6/10 Okay #### Verified traveller 13 Mar 2019 Liked: Cleanliness, staff & service, room comfort 房間算乾淨，但設備老舊，房內無飲用水與吹風機，需另外跟櫃檯要或叫客房服務。 ##### Verified traveller Stayed 3 nights in Mar 2019 ### 8/10 Good #### Verified traveller 12 Mar 2019 Liked: Staff & service, property conditions & facilities Booking online is too expensive. I couldn’t avail with special rates especially senior citizen discounts when booking online. ##### Verified traveller Stayed 3 nights in Mar 2019 ### 8/10 Good #### Verified traveller 23 Feb 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Relaxing, clean place ##### Verified traveller Stayed 1 night in Feb 2019 ### 6/10 Okay #### Verified traveller 9 Dec 2018 Disliked: Cleanliness, property conditions & facilities, room comfort we check early morning 6am so check is 12 noon i had to huggle to have late check out 1 pm .about midday they called our room if we are extending our stay i said no. we had breakfast 9 am.the lift is not working we had to walk down stairs.luckily by the time we finish our breakfast the lift is working. the bad side is that the room is not great the curtain blind its been tape were the fabric is torn.and when we try to roll it up it didn't work .room is dusty.hallway carpet is very dirty. in the lift they put r carpet on the of the old dirty carpet . ##### Verified traveller Stayed 1 night in Dec 2018 ### 2/10 Terrible #### Mary 7 Dec 2018 Liked: Staff & service Disliked: Property conditions & facilities Staff were great but the rooms were disgustingly dirty. I had to clean the dirt and grim in the bathroom myself. We left the hotel itchy from something in the bed/room. Not good enough. ##### Mary Stayed 2 nights in Nov 2018 ### 8/10 Good #### Verified traveller 29 Oct 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort It was a pleasant stay. Front office were nice and friendly. Requested extra bed and the service was prompt. Breakfast had sumptuous selections catering for locals as well as foreigners, it would have been perfect if they serves eggs to order. ##### Verified traveller Stayed 1 night in Oct 2018 ### 4/10 Poor #### Verified traveller 22 Oct 2018 Liked: Staff & service Disliked: Property conditions & facilities Elevator is under maintenance. Guests need to go up and down the stairs. We checked in at the 5th floor. The aircon at our room keeps on freezing with ice build up, thus not functioning well. Upon checking in at 11pm for our training the next day, we asked the front desk where will the training be. She answered she doesn't know. The training has long been scheduled and a very basic questioned was asked. Being on the front desk, the "I don't know" answer in quite unacceptable. Especially if the event will be held on the hotel itself. ##### Verified traveller Stayed 2 nights in Oct 2018 ## Expedia's Latest Trends ### Hotels > [Oceanica Resort Panglao](https://www.expedia.co.uk/Panglao-Hotels-Oceanica-Resort-Panglao.h7811250.Hotel-Information) > > [Shangri-La Mactan, Cebu](https://www.expedia.co.uk/Lapu-Lapu-Hotels-Shangri-La-Mactan.h190534.Hotel-Information) > > [The St. Regis Marsa Arabia Island, The Pearl Qatar](https://www.expedia.co.uk/Doha-Hotels-The-St-Regis-Marsa-Arabia-Island.h86999969.Hotel-Information) > > [Miniloc Island Resort](https://www.expedia.co.uk/El-Nido-Hotels-Miniloc-Island-Resort.h4333673.Hotel-Information) > > [Hôtel La Lanterne & Spa By Timhotel](https://www.expedia.co.uk/Paris-Hotels-Hotel-La-Lanterne.h12425295.Hotel-Information) > > [HiltonHotels Hotels in Chelmsford](https://www.expedia.co.uk/Chelmsford-Hotels-Hilton-Hotels.0-0-d11933--bHiltonHotels.Travel-Guide-Filter-Hotels) > > [Lakawon Island Resort](https://www.expedia.co.uk/Cadiz-City-Hotels-Lakawon-Island-Resort.h48718784.Hotel-Information) > > [Cauayan Island Resort](https://www.expedia.co.uk/El-Nido-Hotels-Cauayan-Island-Resort.h12696876.Hotel-Information) > > [Millennium Hilton New York One UN Plaza](https://www.expedia.co.uk/New-York-Hotels-Millennium-Hilton-New-York-One-UN-Plaza.h1639.Hotel-Information) > > [Savoy Hotel Mactan Cebu near Newtown Beach](https://www.expedia.co.uk/Lapu-Lapu-Hotels-Savoy-Hotel-Mactan-Newtown.h41903828.Hotel-Information) > > [Riad Jona](https://www.expedia.co.uk/Marrakech-Hotels-Riad-Jona.h2691604.Hotel-Information) > > [Angkla Beach Club & Boutique Resort](https://www.expedia.co.uk/El-Nido-Hotels-Angkla-Beach-Club-Boutique-Resort.h53579088.Hotel-Information) > > [Mövenpick Hotel Mactan Island Cebu](https://www.expedia.co.uk/Lapu-Lapu-Hotels-Movenpick-Hotel-Mactan-Island-Cebu.h1192069.Hotel-Information) > > [Hotels in Ramsbottom](https://www.expedia.co.uk/Ramsbottom-Hotels.d182619.Travel-Guide-Hotels) > > [Hotel Ilusion Calma & Spa](https://www.expedia.co.uk/Palma-De-Mallorca-Hotels-Hotel-Ilusion-Calma-Spa.h1742736.Hotel-Information) > > [Aureo La Union](https://www.expedia.co.uk/San-Fernando-Hotels-Aureo-La-Union.h16099636.Hotel-Information) > > [Las Cabanas Beach Resort](https://www.expedia.co.uk/El-Nido-Hotels-Las-Cabanas-Beach-Resort.h19677229.Hotel-Information) > > [All-Inclusive Hotels in Vietnam](https://www.expedia.co.uk/Destinations-In-Vietnam-All-Inclusive-Hotel.0-0-d194-tAllInclusiveHotel.Hotel-Filter-Destinations) > > [Campuestohan Highland Resort](https://www.expedia.co.uk/Talisay-Hotels-Campuestohan-Highland-Resort.h35238602.Hotel-Information) > > [The Arcadian Hotel](https://www.expedia.co.uk/Boston-Hotels-Arcadian-Hotel-Brookline.h31097754.Hotel-Information) > > [Pangulasian Island Resort](https://www.expedia.co.uk/El-Nido-Hotels-Pangulasian-Island-Resort.h6416866.Hotel-Information) > > [Siargao Island Villas](https://www.expedia.co.uk/General-Luna-Hotels-Siargao-Island-Villas.h19384669.Hotel-Information) > > [Flory's Inn](https://www.expedia.co.uk/Liloan-Hotels-Florys-Inn.h15435100.Hotel-Information) > > [B&B Wrexham](https://www.expedia.co.uk/Wrexham-Bed-And-Breakfasts.d5625-aaBedAndBreakfasts.Travel-Guide-Accommodation) ### Flights > [Ryanair Southend-on-Sea (SEN) to Palma de Mallorca (PMI) flights](https://www.expedia.co.uk/lp/flight-routes/ryanair-from-southend-to-palma-de-mallorca/fr/sen/pmi) > > [flights from alejandro velasco astete intl airport](https://www.expedia.co.uk/lp/airports/cuz/flights-from-alejandro-velasco-astete-intl-airport) > > [Flights from Boston (BOS) to Buffalo (BUF)](https://www.expedia.co.uk/lp/flights/bos/buf/boston-to-buffalo) ### Cars > [Enterprise Car Rentals In Motherwell](https://www.expedia.co.uk/Enterprise-Car-Rentals-In-Motherwell.d55377-c15.Car-Rental-Guide-Suppliers) ### Packages > [Southampton Cruise Terminal](https://www.expedia.co.uk/Southampton-Cruise-Terminal-Freemantle.d6156577.Attraction)