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Reviews of Relax & comfort in Gran Alacant (Alicante)

Relax & comfort in Gran Alacant (Alicante)
Gran Alacant, Brisas del Faro, Valencian Community

Reviews

7.0

Good

Rating 10 - Excellent. 1 out of 6 reviews" "
Rating 8 - Good. 2 out of 6 reviews" "
Rating 6 - Okay. 2 out of 6 reviews" "
Rating 4 - Poor. 1 out of 6 reviews" "
Rating 2 - Terrible. 0 out of 6 reviews" "

4.0/10

Cleanliness

Reviews

6/10 Okay

Eileen S.

The description was accurate in most details.
The accommodation was mainly suitable for what we wanted. It could have benefited from more comfy seating especially if more than two people are staying. Also British tourist are used to and need the provision of a kettle to boil water for multiple purposes not least to be able to make a cup of tea. The provision of two hand towels and two bath towels per person per week is advisable ,not just one of each as we experienced. There was a miscommunication as to how many beds were needing to be made up, so that we only had one room with a ready made up bed. The storage of extra bedding equipment whilst probably clean, did not give full confidence that it was freshly prepared and suitably stored. It was attention to detail of bed linens, kitchen towels etc. that let down the overall experience.
Stayed 7 nights in Apr 2018
Response from VrboOwner on 6 Mar 2020
Thank you for your comments. Everything to improve is appreciated. Apart from the sofa that we previously had, we bought a new chaiselongue sofa. As for the kettle, it is not commonly used in Spain so we did not have one, but, following your comment, we bought one. We consider that the set of towels and sheets provided per week is correct and as for sets of sheets and extra towels, everything was clean and in good condition. Kitchen towels are provided for all guests. We went to the house the second day of the stay to ask if all was correct and we were told that everything was fine. Sorry for any misunderstanding.

4/10 Poor

Ramon F.

Disliked: Cleanliness
Siempre se puede mejorar
El alojamiento necesita una reforma de detalles a nivel general , por otro lado la piscina de la urbanización es espectacular
Stayed 9 nights in Aug 2022

8/10 Good

Leonie s.

Van alle gemakken voorzien
Huis is prima schoon en netjes. De ligging is wat lastiger ivm de voorzieningen . Er is 1 klein supermarkt op 5 min lopen. Het centrum en het strand heb je echt een auto nodig. Restaurantjes in de buurt zijn prima onze indruk is mooie omgeving naar auto is raadzaam !
Stayed 7 nights in Apr 2018
Response from VrboOwner on 6 Mar 2020
I am glad that you have felt comfortable in the house and that you enjoyed your holidays. I hope you could repeat on another time.

6/10 Okay

habib b.

super sauf la wifi et le réseau téléphonique nul
magnifique
Stayed 4 nights in Aug 2017
Response from VrboOwner on 6 Mar 2020
Habib, I'm glad you had such a good time and many thanks for your comments. Unfortunately, related to the telephone signal is something that depends on the area without nothing we can do until the mobile companies improve it. Related to particular Wi-Fi, it will be installed soon. Thank you again Ana

8/10 Good

Roël B.

R. Berrenstein
Prettig verblijf, fijn huisje voorzien van allerlei gemakken, goede ligging tov de zee en winkels ( auto is wel handig) alleen last gehad van geluidsoverlast van omliggende woningen ivm verbouwingen.
Stayed 15 nights in Jul 2017
Response from VrboOwner on 6 Mar 2020
I'm glad you enjoyed your vacation and the house. I hope Jorge has been able to help you in everything you needed. The communication between us was great and very fluid. I hope you can repeat it another time.

10/10 Excellent

Svetlana Z., St Petersburg. Rusia

2 semanas fabulosas.
Estuvimos en esta casa con 6 adultos y 2 ninos pequenos en el mes de febrero. Sabemos, que de vez en cuando en las ciudades de veraneo hay problemas con calefaccion. En esta casa estuvimos muy a gusto, y no pasamos nada de frio. Otras ventajas - una poblacion cerrada y muy segura, ideal para los ninos, cocina muy bien equipada, muchos banos, terraza, una exelente comunicacion con los duenos, que en cada momento eran muy atentos y con ganas de ayudar en todo. Espero, que podamos volver muchas veces mas.
Stayed 13 nights in Jan 2017
Response from VrboOwner on 6 Mar 2020
Gracias Svetlana, ha sido un placer el trato contigo. Estamos encantadas de que hayáis disfrutado y de que hayas elegido nuestra casa. Esperamos que podamos coincidir en más ocasiones. Concha y Ana