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We came to Santa Monica for a quick weekend away. We arrived at the hotel at noon and they were able to get us into a room right away which was so nice! Our first night we had a small hiccup as we had a noisy neighbor at about 5am. We tried to call down to the front desk a few times and no one answered. ...
Check in was not the best experience . I was assigned a different (worse) room than the one booked, which i found out after trodding upstairs with my luggage and no offer of help from the reception staff ( the two guys alternating there are one vague, and one with an attitude. ). and had to prove ...
Booked double queen room. Very nice but a couple of things I didn't realise when I booked. Firstly there was no television in the room. Would expect that as standard. Secondly, The queen beds were so high I almost needed a step ladder to climb in! Lastly, the room was too warm and we couldn't open ...
Great space. Intimate. Great ocean view, location, dining. Will definitely stay there next time.
Excellent room quality. Very modern with comfortable beds, super classy decor. Great staff. Super convenient to Beach and Shopping. Top floor Restaurant/Bar “The Penthouse” was excellent - great service, incredible wines and food. Will definitely repeat stay.
Our stay here was wonderful. Beautiful room, super friendly staff. We had a delicious breakfast on the lovely terrace out back. The ambiance is amazing and what a great location! ‘Hope to stay longer next time.
Good presentation. Friendly and helpful staff. Spacious well designed rooms and bathrooms. Nice continental breakfast each morning. Perhaps a little pricey but overall experience worth it.
Clean rooms, friendly staff and excellent cookies at the front desk. The mini bar in the room was excellent with plenty of choices.
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