Verified review
2/10 Terrible
norma M.
12 Sept 2026
Liked: Cleanliness, check-in
Disliked: Communication, location, listing accuracy
Before we got to the property, the host did not indicate to us that the water was off several days before we got there. She had indicated that the property was very close to all of the amenities within the area which was incorrect. It was a half hour to 45 minutes into the main town of Santa Marta where all of The night life was, cost us 50 pesos each way. The host indicated that there was Wi-Fi and a TV which neither worked. We had to go to the front desk to get Wi-Fi. We checked out of that accommodation and rented somewhere else in Santa Marta downtown. We spoke with the host and she indicated that she was not going to refund us for the additional 2 days even though we only spent the night with out water in the apartment, because it was late afternoon and we where to tired to find another accommodation. The property was a beautiful property. It was just too far away from all of the nightlife and people, activities that tourist would want to see and do.
Stayed 3 nights in Sep 2026