Santa Maria La Palma Holidays from £517

Hotel is in a beautiful area, great view from the restaurant and our balcony. The breakfast was also very good. Food and service at the restaurant could definitely be better. Hotel needs a little love but overall very clean and upcoming.

Clean place, well located - a 5 mins walk to the Center. Besides 2 supermarkets. A small. Hot practical gym.

I had ordered a room in the hotel with at least Wifi. They ran out of rooms and tried to save the situation by offering us a cottage. The cottage had a terrible bad smell and there was no internet (Wifi) connection. Breakfast was terrible, instant coffee, only croissants, no proper bread and only one cheese and ham. Because they had overbooked we had to explain why we were at the breakfast, for cottage users there is no breakfast. But we payed for it, so after some discussion we could stay, but it's embarrassing.

The hotel doesn’t have a drop off area or any luggage trolleys, pity the receptionist was curt, abrupt, non informative and dismissive. The hotel appears old and struggling to keep up with travellers requirements. The room was old cashing a good size and clean with aircon. The bathroom was big but the window didn’t work and was screwed open, I asked straight away for the window to be fixed and a handle put on the window as it was also missing. I was told the engineer would come but six days later nothing changed. I saw no management at all. The breakfast staff and cleaners were all delightful. The biggest problem was the pool was discoloured and cloudy and staff had put up a sign (probably weeks before) advising it was still safe to use. We and several others were not going to risk health conditions. The weather was 35 degree plus and we desperately need a pool. In the end we travelled about 15 minutes outside Castelsardo and found lovely beaches. I would recommend using a different hotel. The other reviews said about paper thin walls, this is true. Good point was the seaview and the breakfast.

First of all, the hotel is not beach front…. It is beach access from a side street. You are given a free pass for only one day for 2 beach chairs and an umbrella. After that, the daily cost is 25 euro. Staff were very kind and willing to assist in any way. The breakfast was very good but did not change day to day. It was pretty much the same every day. There is no evening night life at this hotel. No bands, music etc. Guests gather around the pool nightly for cocktails with a view of the restaurant “Ninos”. A bit uncomfortable if you’re the ones having dinner. The rooms are nice, spacious and clean with very comfortable beds but small showers. There are mini coffee makers in the room but not in the lobby and you are charged 3 euro for water in your fridge. My recommendations, rent a car, you are then free to explore the island. Stop at the supermercato for munchies and water. We bought an umbrella for 15 euro and bought a blanket. Overall a nice stay but Pittolungo is a very quiet area at night. Perfect if you’re looking for quiet downtime with no crowds or loud music.