Santa Maria di Piedigrotta Church

Great staff kind and Gentle Great break fast the air conditioning was working well

Here’s a polished Expedia review you can post: I had an excellent stay at this hotel and would absolutely recommend it to anyone visiting the Amalfi Coast. The staff were outstanding—friendly, professional, and incredibly helpful throughout my stay. As an American who does not speak Italian fluently, I especially appreciated how well the staff spoke English. Communication was effortless, and they went out of their way to make me feel welcome and comfortable. The hotel itself is beautiful, with stunning views and a great atmosphere. My room was exceptionally clean, well-maintained, and comfortable. Check-in was quick and seamless, making the arrival experience stress-free. The location is truly elite—close to restaurants, shopping, attractions, and everything you need, making it easy to explore the area without hassle. One of the highlights was the rooftop restaurant. The views were absolutely incredible, and the drinks were expertly made. It was the perfect place to relax and enjoy the scenery after a day of sightseeing. The only downside during my stay was that the gym was not open or available. As someone who enjoys working out while traveling, that was disappointing. Having access to a fitness center is always a plus for me, so I would love to see that available in the future. Overall, this was a fantastic experience. Between the amazing staff, beautiful property, spotless rooms, prime location, and rooftop dining, I would gladly stay here again.

The hotel is not in Sorrento, but they operate a shuttle bus hourly. If you’re looking for town centre location, this is not for you. The hotel is set high above Sorrento and from the public spaces, commands sensational views across the Gulf of Naples, and an amazing view over Sorrento itself and Vesuvius! It’s a hard view to beat! The hotel & rooms are spotlessly clean, the bar and terrace all have amazing views and the swimming pool is lovely, although was almost bath temperature whilst we were there so ideal. We had partial sea view rooms with balcony on 1st floor (224 and 222 which our daughters had). The rooms really need updating as look very dated and the balcony and partial sea view were just not worth the extra money. Also no coffee/tea making facilities which is always a negative for me. However, beds were very comfortable and the rooms have AC. Restaurant was very good, although we ate quite simply (ie pasta!) and the bar was great - hotel prices obviously. Breakfast was excellent. Same dining room as dinner and a lovely space to eat in. Overall, we really enjoyed our stay and found the staff to be plentiful and universally excellent, in particular the receptionists. Note on travel: it’s worth taking a taxi or using the hotel airport transfer service. Public transport looks good on paper, but the trains are rammed. We did a trip to Pompeii by train and it was so crowded we got an uber back to the hotel. Costly but money well spent!